Slice Project Report

Embed Size (px)

Citation preview

  • 7/30/2019 Slice Project Report

    1/71

    AProject Study Report

    On

    VARUN BREVERAGES LIMITED (LTD.)

    Titled

    MARKET RESPONSE OF THE LAUNCH OF NEW SLICE

    Submitted In Partial Fulfillment For The Award Of The Degree OfBachelor Of Business Administration (BBA)

    From University Of Rajasthan,Jaipur

    UNDER SUPERVISION(..)

    Submitted By:Submitted To:

    ASHWINI KUMAR TIWARYMr. VIJAY JARIYA

    BBA()

    ROLL NO:

    MAHARISHI ARVIND SCHOOL OF MANAGEMENT STUDIES,JAIPUR

    BATCH 2011-2013

    1

    http://en.wikipedia.org/wiki/Image:Pepsi_ball.png
  • 7/30/2019 Slice Project Report

    2/71

    PREFACE

    As an integral part as curriculum all BBA a participant are required to undergo

    practical summer training in any industry for 5 to 7 weeks period. The main

    objective of this training is to supplement theoretical knowledge with exposure to

    practical operator of an organization or industry. Candidate tale much help from

    this training when he get the job after completed the curriculum in this training

    candidate get the better opportunity to in meet the Retailer consume, whole

    seller, dealer by which candidates gain more and more information about the

    market. By this practical Experience candidate confident level is improved.

    Consequently we can say this training provide better understanding of all

    functional areas of management skills.

    2

  • 7/30/2019 Slice Project Report

    3/71

    ACKNOWLEDGEMENT

    Words, like the real things are depicting, but have their own handicaps.

    They shall never beable to pierce the gamut of emotions that are

    suddenly laid bare, that are suddenly exposed during the routine of our

    life. They never be able to describe the spirit of cooperation with which

    we worked together, nor shall they ever be able to express the feeling

    we feel towards guide.

    With great pleasure, I extend my deep sense of gratitude towards my

    project head Mr. ASHWINI KUMAR TIWARY. Under whose valuable

    guidance, constant interest and encouragement which have devoted his

    ever precious time from his busy schedule and thus in completing the

    project. His cooperation is not only useful for this project but will be a

    constant source of inspiration for me in future life. Last but not the

    least; I would like to thank the entire staff member VARUN BEVERAGES

    PRIVATE LIMITED for the help extended by them in the Successful

    completion of this project.

    3

  • 7/30/2019 Slice Project Report

    4/71

    CERTIFICATE FROM FACULTY

    This is to certify that Mr. ASHWINI KUMAR TIWARY, a student of the

    BBA has successfully completed his summer project titled Market

    response of the launch of new slice for the period from MAY 05TH

    2012 to July 15TH 2012.

    This project is submitted to Prof. Mr. Vijay Jariya in partial fulfillment

    of the requirements for the award of BBA.

    The project is submitted following my approval and satisfies the rules

    and guidelines defined by RAJASTHAN UNIVERSITY for the project.

    4

  • 7/30/2019 Slice Project Report

    5/71

    CERTIFICATE

    To Whom It May Concern

    This is to certify that Mr. ASHWINI KUMAR TIWARY, Roll NO.(.)

    of BBA is a beneficed regular student ofMAHARISHI ARVIND

    SCHOOL OFMANAGEMENT STUDIES, JAIPUR for session 2011-2013.

    He has complete the summer training project entitled MARKET

    RESPONSE OF THE LAUNCH OF NEW SLICE In the organization

    VARUNBEVERAGES LIMITED,GREATER NOIDA for the partial

    fulfillment for the award of BBA degree under RAJASTHAN

    UNIVERSITY, JAIPUR .

    The research report is satisfactory.

    5

  • 7/30/2019 Slice Project Report

    6/71

    EXECUTIVE SUMMARY

    The beverage sector is a well established industry in India, but there are

    only two major players in this industry with so many brand, size and

    taste. Pepsi is leader in Indian market especially in the areas under my

    study. Almost in every channel Pepsi has an edge over its one and only

    competitor, Coca-Cola but still a lot of work needed to capitalize and

    increase its market share by increasing the stock in outlets. The areas of

    major concern are improper and untimely supply of products, reluctance

    of companys officials to visit the market frequency, supply of the brand.

    But several steps have to be taken to consolidate and increase its

    market Share in that area. Company should try to increase more and

    more stocks of Its brand in restaurant and eatery shops because people

    are very less concern About a particular brand and people drink any soft

    drink irrespective of their preferred brand and restaurant and eatery

    shops sell only those brands which is in their stock, so company should

    encourage them to stock its product more and more by offering them

    various schemes. Company should go for aggressive marketing

    campaign because still for the People especially for the children PEPSI

    means soft drink. At last it can be said that Pepsi is leader in the market

    but still there are of which have to be taken care of hold its position in

    the market.

    6

  • 7/30/2019 Slice Project Report

    7/71

    INDEX

    SR.

    NO. CONTENT

    PAGE

    NO.

    01 Preface 2

    02 Acknowledgement 3

    03 Certificate from faculty 4

    04 Certificate 505 Executive Summary 6

    06 Statement of problem

    07 Theoretical Concept

    -Research Methodology

    -Sample Design

    08 Data collection

    09 Scope of the study

    10 Limitation

    11 Company profile12 Industry profile

    13 Strategic and creative use of SWATanalysis

    14 Analysis of data

    15 Conclusion

    16 Suggestions

    17 Bibliography

    20 Questionnaire

    7

  • 7/30/2019 Slice Project Report

    8/71

    STATEMENT OF THE PROBLEM

    In research process the first and the foremost step happens to be that

    of selecting and properly defining a research problem. The research

    problem should be defined in a systematic manner, giving due weight

    age to all relating points. The technique for the purpose involves the

    undertaking of the following steps generally one after the other.

    Statement of the problem in a general way. Understanding the nature

    of the problem Surveying the available literature Developing the ideas

    through discussions. Rephrasing the research problem.

    Therefore the statement of the problem is MARKET RESPONSE OF

    THE LAUNCH OF NEW SLICE.

    8

  • 7/30/2019 Slice Project Report

    9/71

    THEORTICAL CONCEPT

    The new economy is based on the digital revolution and the

    managementof information. Information has a number of attributes.

    It can beinfinitely differentiated, customize and personalized. It can

    bedispatched to a great no. of people who are on a network and it can

    reach them with great speed. To the extent that the information in

    public and accessible, people will be better informed and able to make

    better choice. Buyers today are only a click away from comparing

    competitor price and product attributes. They can get answer on the

    internet in a matter of seconds. They dont need to drive to store, park,

    wait on line, and hold discussion with salesperson. Todays person can

    order almost any thing over the internet. People can place orders from

    home, office or mobile phone and order will be delivered to their home

    and office quickly.

    9

  • 7/30/2019 Slice Project Report

    10/71

    Todays companies also have a new set of capabilities:

    Companies can operate powerful new information and sales

    channel with augmented geographical reach to inform and

    permute their business and products. Companies can collect fuller

    and richer information about markets, customers, prospects and

    competitors.

    Companies can facilitated and speed up internal communication

    among their employees.

    Companies can have two way communications with customers and

    prospects, and more efficient transactions

    Companies can improve purchasing, recruiting training and internal

    and external communications. All companies are buyer as well seller,

    they can achieve substantial saving to compare sellers price,and to

    purchase materials at auction or by posting there own terms

    10

  • 7/30/2019 Slice Project Report

    11/71

    THE SCOPE OF MARKETING

    MARKETING CONCEPTS AND TOOLS

    Here is social definition that serves our purpose: Marketing is societal

    process by which individual and group obtain what they need and want

    through creating, offering and freely exchanging product and services of

    value with other. For a managerial definition marketing as often been

    described as , the art of selling product, but people are surprised

    when they hear that the most important part of marketing is not selling!

    Selling is only the tip of the marketing ice berg. There will always, one

    can assume, be needed for some selling. But the aim of marketing is to

    know make selling superfluous. The aim of marketing is to know and

    understand the customer so well that the product or services fits them

    and sells itself. Ideally, marketing should result in a customer who is

    ready to buy. All that should be needed then is to make the product or

    service available. Marketing can be further understood defining several

    of its core concepts.

    11

  • 7/30/2019 Slice Project Report

    12/71

    Target markets and segments

    A marketer can rarely satisfy everyone in market. Not everyone likes

    the same soft drink, hotel room, restaurant, automobile, college and

    movies. Therefore, marketers start by dividing up the market. They

    identify and profile distinct groups of buyers who might prefer or

    require varying product and service mixes. Market segments can be

    identifying by examining demographic, Psychographic and behavioral

    differences among buyers.

    Marketplace, market space and metal market

    Businesspeople often use the term market to cover various grouping of

    customers. They talk need markets, product markets, demographic

    markets and geographic markets or they extend the concept to cover

    other markets, such a voter markets and donor markets. The market

    place is physical, as when one goes shopping in a store; market place is

    digital, as when one to goes shopping in a store; market space is digital,

    as one goes shopping on the internet. Many Observers believe that an

    increased amount of purchasing will shift in to market place.

    12

  • 7/30/2019 Slice Project Report

    13/71

    Need, want and demand

    The marketer must try to understand the target markets need, want

    and demand. Needs arethe basic human requirements. People need

    food, air, clothing and shelter to survive.

    People also have strong needs for recreation, education and

    entertainment. These needs become wants when the are directed to

    specific object that might satisfy the need. Wants are shaped by ones

    society. Demands are wants to specific products backed by an ability to

    pay. Many people want a merceds,only a few are able an willing to buy

    one.

    Product, Offering and Demand

    Companies adders needs by putting a forth value preposition, a set of

    benefits They offer to customer to satisfy their needs. The intangible

    value preposition is made physical by an offering, which can be

    combination of products, service, information, and experience. a brand

    is an offering from a known source. A brand carries many association in

    the mind of people. These association make up the brand image. all

    companies strive to build brand strength that is a strong favorable

    brand image.

    13

  • 7/30/2019 Slice Project Report

    14/71

    Value And Satisfaction

    We can define value as a ratio between what the customers gets and

    what he gives. The customers benefits and assumes cost. The benefits

    include functional benefits and motional benefits. The cost includes

    monetary cost, time cost, energy cost and psychic costs. The marketer

    can increase the value of the customers offering in several ways:

    benefits and reduce costs

    Raise benefits by more than the raise in costs Lower benefits by less than the reduction costs Raise benefits Reduce costs

    Relationship and networks

    Transaction marketing is part of larger idea called relationship

    marketing. Relationship has the aim of building mutually satisfying long

    term relationship with key parties customers, suppliers, distributors in

    order to earn and retain there business. Marketers accomplish thisby

    promising and delivering high quality products and service at fair price

    to the other parties over time. Relationship marketing builds strong

    economic, technical and social among the parties. It cuts down on

    transaction costs and time.

    14

  • 7/30/2019 Slice Project Report

    15/71

    Competition

    Competition includes all the actual and potential rival offering and

    substitutes that a buyer might consider. We can broaden the picture by

    distinguishing four levels of competition based on the degree of product

    substitutability. Brand competition, industry competition, Form

    competition, and Generic competition

    1. Brand competition: A company sees its competitors as other

    companies Offering similar prices.

    2. Industry competition: A company sees its competitors as all

    companies Making the same product or class of products.

    3. Form competition: A company sees its competitors as all

    companies manufacturing product that supply the same service.

    4. Generic competition: A company sees its competitors as all

    companies that compete for the same customer dollars.

    MARKETING MIX

    15

  • 7/30/2019 Slice Project Report

    16/71

    Marketing mix means to collect and mix the resources of marketing in

    the manner that object of the enterprise may be achieved and

    maximum satisfaction may be provided to the consumers. The term

    marketing mix is used to described a combination of four elements- the

    product, price, physical Distribution and promotion. These are popularly

    know as Four Ps.

    Product: The product itself is the first element. Products most

    satisfy consumer needs. The management must. first decide the

    products to be produced, by knowing the needs of the

    consumers.

    Price: The second element to affect the volume of sales is the

    price. The market or announced amount of money asked from a

    buyer is known as basic value placed on a product.

    Promotion: The product may be known to the consumers. Firms

    must undertake promotion work-advertising , publicity , personal

    selling etc. which are the major activities.

    16

  • 7/30/2019 Slice Project Report

    17/71

    Place: Physical distribution is the delivery of product at the rights

    time and at the right place. The distribution mix is the

    combination of decisions relating to marketing channels, storage

    facility, inventory control, location transportation warehousing etc.

    17

  • 7/30/2019 Slice Project Report

    18/71

    PRODUCT PRICE PROMOTION PLACE

    Product List price Sales promotionChannels

    Product variety Discounts Advertising

    Coverage

    Quality Allowances Sales force

    Assortments

    Design Payment period Public relationsLocations

    Features Credit cards Direct marketingInventory

    18

    MARKETING MIX

  • 7/30/2019 Slice Project Report

    19/71

    PROMOTION MIX

    Promotion mix a combine the following-sale promotion, advertising,

    sale force, public relation, direct mailing, telemarketing and internet

    with the use of above factor a better promotion policy can be framed

    out.

    MARKETING RESEARCH SYSTEM

    It is the job of marketer researcher to produce customer insight into the

    problem which is requested by marketing like product preference test,

    a sale forecast by region or an advertising evaluation etc. marketing

    research can be defined as the systematic design, collection, analysis,

    and reporting of data and finding relevant to specific marketing situation

    facing the company.

    MARKETING RESEARCH PROCESS

    Effective marketing research involves six step, they are as following:-

    Defining the problem and research application. Developing the research plan. Collect the information. Analysis the information. Present the finding. Make the decision.

    Research Methodology

    19

  • 7/30/2019 Slice Project Report

    20/71

    The fundamental way of any successful formal marketing research

    project is sound research design. In todays scenario, it is very difficult

    to establish an entire satisfaction classification system but for the sake

    of simplicity it is necessary that the research project should be

    fundamental objective. The research design specific method data

    collection and data analysis. This definition consists of three important

    teams plan, strategy and structure. The plan is the outline of research

    scheme on which the researcher is to work. The structure of the

    research will be carried, specifying the method to be used in collection

    and analyzing data.

    Generally there are two types of research method that are used in

    practice

    Exploratory research method Conclusive research method

    Exploratory research method:

    All marketing research projects start with exploratory research. It is a

    preliminary phase and is absolutely essential.

    In order to obtain proper definition of problem at hand the major

    emphasis is on the discovery of ideas and insights. The broad and vague

    problems are broken in smaller and more precise statements.

    Exploratory research is a type of research conducted because a problem

    20

  • 7/30/2019 Slice Project Report

    21/71

    has not been clearly defined. Exploratory research helps determine the

    best research design, data collection method and selection of subjects.

    Types of exploratory research design are

    Literature survey

    Experience survey

    Exploratory research often relies on secondary research such as

    reviewing available literature and/or data, or qualitative approaches

    such as informal discussions with consumers, employees, management

    or competitors, and more formal approaches through in-depth

    interviews, focus groups, projective methods, case studies or pilot

    studies.

    Conclusive research method

    It involves development of hypothesis and testing of the hypothesis. It

    is used when the purpose of research to describe the characteristics if

    group like age, sex, education etc.

    It is typically concerned with determining the frequency of occurrence.

    It is considered a rigid and formal type of research.

    21

  • 7/30/2019 Slice Project Report

    22/71

    STEPS IN RESEARCH METHODOLOGY

    OBJECTIVE OF STUDY

    RESEARCH DESIGN

    SAMPLE DESIGN

    DATA COLLECTION

    DATA ANALYSIS

    REPORTING OF FINDINGS

    22

  • 7/30/2019 Slice Project Report

    23/71

    SAMPLE DESIGN

    Sample design is about selecting number of elements (i.e. people) to

    include in a survey in order to provide a good basis for measuring

    economic and social phenomena.

    To the greatest extent possible, the report will encourage researchers to

    use sampling designs that ensure the generalizability of results.

    For analysis purposes and in order to draw conclusions about different

    settings and different professional groups within those settings, we need

    to consider how many respondents are required per category and hence

    for the following project it was necessary to survey at least 60

    respondents.

    The proposed sample design includes multiple steps in order to reduce

    response bias. This sampling design will be carried out in a single stage

    and involves random sampling method. Random sampling ensures the

    unbiased outcome and ease in locating the respondents.

    Now for the type of information desired, a small wisely selected sample

    of 100 respondents can serve the purpose. We can complete the

    assignment and analysis on behalf of consumer behavior survey. The

    sampled population will then be tested through a questionnaire.

    23

  • 7/30/2019 Slice Project Report

    24/71

    METHOD OF DATA COLLECTON

    There two methods available for data collection one is observational

    method and second is Survey Method. One the decision in favor of

    collection of primary data is taken, one has to decide the mode of

    collection.

    Observation method suggests that data collected through ones

    observation and while in survey method field surveys are commonly

    used to collect the primary data from the respondents. In this research

    I used both survey and observation method. I have done survey with

    the help of Direct Personal interviews to get the detailed information

    about problem of research and for this purpose company has provided

    us a structured Questionnaire form called EDS format to elicit the

    necessary data from the respondents.

    Collection of primary data

    The information required for fulfilling the objective was collected from

    both primary and secondary sources. The primary data was collected

    using questionnaire and a short interview as also conducted to know

    various factors from dealers. My research is based on primary data only

    but while preparing the report secondary data is also used.

    24

  • 7/30/2019 Slice Project Report

    25/71

    Collection of secondary data

    Secondary data means data that are already available. They refer to the

    data, which have already been collected and analyzed by some one else.

    When the researcher utilizes secondary data, then he has to look into

    various sources from where he can obtain them.

    In this case he is certainly not confronted of original data. Secondary

    data may either be published data on unpublished data it is mainly

    through, books, magazines and newspapers:

    The researcher must be careful while collecting the secondary data, as

    he must be sure of its reliability , otherwise secondary data may not

    fulfill the desired objective. For the collection of the secondary data in

    this repost different information sources were taken as a base. The

    major source of information was the internet.

    PREPARING QUESTIONNAIRE

    The method of data collection through Questionnaire is very popular. In

    a questionnaire a number of questions are typed in a define order on a

    form or set of form. And the researcher fills it by asking the questions

    with a request to answer by respondents. This method is vastly used in

    various economy and business surveys. There are various benefits of

    conducting a survey with the help of a questionnaire and these are as

    follows-

    25

  • 7/30/2019 Slice Project Report

    26/71

    There is a low cost in conducting a field survey when population isless in number.

    It is free from the basic of the interviewer; answers are inrespondents own words.

    Respondents have adequate time to give well through outanswers.

    Results that are found from this method are most reliable anddependable.

    In the good form of questionnaire there should all type of questions like

    open Ended, close-ended questions in a right sequence. And number of

    questions should be 10 to 15. Starting of the questionnaire should be

    respondent friendly.

    26

  • 7/30/2019 Slice Project Report

    27/71

    SCOPE OF THE STUDY

    In this report we have examined the beverage market carefully and

    drawn conclusions over it. This report will help up to recognize the

    benefits of the study.

    The study can be further enhanced to such an extend where a

    completely new product line can be launched specially in JB segment as

    the report express the current as well as the emerging market in the

    juice based sector.

    Since we already have the market share which is suppose to be the

    strongest point plus the consumer behavior analysis that lets us know

    their mindset; besides the competitors strategy and market knowledge,

    perhaps product launching will be an excellent idea.

    Limitations

    No method is 100% perfect, every method have its own advantage and

    limitation. The limitation felt by me during the work are as follows:

    Shortage of time: the time duration of the survey was very short that

    was of six weeks and the size of the sample of the retailers and shops

    was very difficult.

    27

  • 7/30/2019 Slice Project Report

    28/71

    Large no of sample: The sample was very large in my survey. The size

    of the sample was 60 plus retailers and shops. It is very tough task to

    collect data from each of them.

    Lack of coordination and response: When I was collecting the data, I

    faced the major problems towards the respondent. It is very difficult to

    know about the mood of the person at the time of interview.

    .

    28

  • 7/30/2019 Slice Project Report

    29/71

    COMPANY PROFILE

    Pepsi-Cola

    Type Cola

    Manufacturer PepsiCo.

    Country of origin United StatesIntroduced 16 June 1903

    Related products

    Coca-Cola

    RC Cola

    Dr. Pepper

    Inca-Cola

    Pepsi-Cola is a carbonated beverages that is produced andmanufactured by

    PepsiCo. It is sold in stores, restaurants and from vending machines.The

    drink was first made in the 1890s by Pharmacist Calen Bradham in NewBern,

    North Carolina. The brand was trademarked on June 16,1903. Therehave

    been many Pepsi variants produced over the years since 1903, including

    29

    http://en.wikipedia.org/wiki/Image:Pepsi_logo.svghttp://en.wikipedia.org/wiki/Image:Pepsi_ball.png
  • 7/30/2019 Slice Project Report

    30/71

    Diet pepsi, Crystal Pepsi, Pepsi Twist, Pepsi Max, Pepsi Samba, PepsiBlue,

    Pepsi Gold, Pepsi Holiday Spice, Pepsi Jazz, Pepsi X (available in

    Finland and Brazil), Pepsi Next (available in Japan and South Korea),Pepsi

    Raw, Pepsi. Retro in Mexico, Pepsi One, and Pepsi Ice Cucumber in

    Japan.

    H ISTORY

    Pepsi was first made in New Bern, North Carolina, in the United States

    in the early 1890s by pharmacist Caleb Bradham. In 1898, "Brad's

    drink" was changed to "Pepsi-Cola" and later trademarked on June 16,

    1903.There are several theories on the origin of the word "pepsi".

    The only two discussed within the current PepsiCo website are thefollowing:

    1. Caleb Bradham bought the name "Pep Kola" from a local

    30

  • 7/30/2019 Slice Project Report

    31/71

  • 7/30/2019 Slice Project Report

    32/71

    In 1929, the Pepsi-Cola Company went bankrupt during the Great

    Depression in large part due financial losses incurred by speculating on

    wildly fluctuating sugar prices as a result of World War I. Assets were

    sold and Roy C. Megargel bought the Pepsi trademark. Eight years

    later, the company went bankrupt again. Pepsi's assets were then

    purchased by Charles Guth, the President of Loft Inc. Loft was a candy

    manufacturer with retail stores that contained soda fountains. He sought

    to replace Coca-Cola at his stores' fountains after Coke refused to give

    him a discount on syrup. Goth then had Loft's chemists reformulate the

    Pepsi-Cola syrup formula.

    It can be said with absolute certainty that the RKJ Group has

    carved out a special niche for itself. Our services touch

    different aspects of commercial and civilian domains like

    those ofBottling, Food Chain and Education. Headed by

    Mr. R. K. Jaipuria, the group as on today can lay claim to

    expertise and leadership in the fields of education, food and beverages.

    32

  • 7/30/2019 Slice Project Report

    33/71

    The business of the company was started in 1991 with a tie-up with

    Pepsi Foods Limited to manufacture and market Pepsi brand of

    beverages in geographically pre-defined territories in which brand and

    technical support was provided by the Principals viz., Pepsi Foods

    Limited. The manufacturing facilities were restricted at Agra Plant only.

    COMPANY HIERARCHY

    33

  • 7/30/2019 Slice Project Report

    34/71

    (diagram 1 shows the company hierarchy)

    34

  • 7/30/2019 Slice Project Report

    35/71

    KEY ATTRIBUTES

    Multi Unit Manager:

    Lead in the analysis and presentation of market, industry and

    geography research combining internal data with external sources on

    Firm strategic initiatives.

    Perform ad hoc analysis and research on client, practice and officedevelopmental opportunities.

    Independently scope, manage and lead projects from start tofinish, in a dynamic environment with limited direction.

    Conduct Peer firm analysis such as league table rankings,international activities and client relationships to support variouspractice and office initiatives.

    Prepare company profiles including background information,advisory relationships, and market intelligence and connect to theFirm experiences and relationships.

    Responsible for developing, coordinating and executing domesticand international practice and office business development effortsand initiatives.

    Analyze, summarize and present analysis on capital markets(public equity and debt offerings) deals and M&A transactions bycompany, region, industry or peer firms.

    35

  • 7/30/2019 Slice Project Report

    36/71

    Develop knowledge and understanding of external data sourcesfor use in Business Development projects.

    Monitor and track news developments across industries andgeographic regions as it relates to Firm practice and offices.

    Unit manager:

    Get acquainted with, and leverage the business model.

    Carry a full due diligence, and revisit the current marketsegmentation, distribution channels and sales organization.

    Set up a sales planning system, and cascade it down to the lowestsales echelon.

    Conduct a market survey to identify potential by region andproduct, and realign sales and market strategy accordingly.

    Implement a performance management system, which will boostsales results in a sustainable manner.

    Build a sales information system, which will help monitor results,

    and anticipate market changes.

    Review the strategic options at stake, and recommend courses ofaction (e.g. manufacturing v/s trading).

    36

  • 7/30/2019 Slice Project Report

    37/71

    Motivate and coach the sales force in order to drive superiorperformance in terms of sales objectives, collection target, andcustomer risk management.

    Maintain smooth coordination with product managers

    Participate in preparation of marketing strategies

    F/U with logistic department orders status

    Recruit and disseminate new blood throughout the salesorganization in order to alleviate performance by bolstering

    internal emulation.

    Territory development manager:

    1. Territory Management

    Maintain an appropriate coverage discipline to ensure that plansare achieved.

    37

  • 7/30/2019 Slice Project Report

    38/71

    Achieve new product distribution goals, and 100% authorizeddistribution levels in all stores

    Sell displays against all customer programs and corporatepromotions.

    On a timely basis, accurately report in-store results through thecomputer tools and processes

    Monitor and report competitive activity.

    Attend new store sets, remodels or major plan-o-gram changeswhere selling "on-site" can be done

    Develop new selling materials for retail to be shared with otherTerritory Development Managers

    2. Category Management/ Business Planning

    Understand and execute category business plans and merchandising

    activities for each customer.

    Sustain comprehensive knowledge of products features and benefits,

    including their nutritional key attributes. Understand role of products

    within their respective categories.

    Sell category business plans and merchandising as communicatedin retail selling priorities.

    38

  • 7/30/2019 Slice Project Report

    39/71

    Utilize category management principles in presentations to sellbase and incremental activities at key customers.

    Continue to build an understanding and expertise of category andbrand dynamics

    3. Customer Development

    Understand the customer's retail systems, objectives and

    strategies; develop strong relationships with store management

    and where possible with Store Operation account managers

    Accurately report sales controllable actions at store level to

    Customer Teams Where applicable, manage Direct Accounts

    (Volume & Trade Spend).

    4. Administration/ Budgets

    Manage applicable budgets effectively and operate within regional

    spending guidelines

    Submit Sales Call Reports, Weekly Planners and necessary trackers to

    Retail Development Managers on a timely basis.

    39

  • 7/30/2019 Slice Project Report

    40/71

    Distributor Management:

    Sourcing and Appointment of Distributors as and when required

    Motivating and Coaching the Distributor Team and handholding where

    required

    Handling distributor issues with regard to claims and ROI

    Building of good rapport as well as controlling the distributor Team

    Taking care of route operations, market scheming and breakages at

    the Godown

    Manage stock levels to ensure continuous availability and regular

    rotation

    3. Driving Volume and Growth in the given Territory:

    Managing Primary and Secondary sales

    Operation of trade schemes within the allotted budget

    40

  • 7/30/2019 Slice Project Report

    41/71

    Appropriate distribution across the territory

    Taking care of High Volume Accounts (Top Customers)

    Recognizing Selling opportunities

    Identify and target new accounts

    Striving for channel growth like Eatery and Grocery

    Effectively communicating the strategies through gate meetings

    Proposing for discount to the Accounts as necessary.

    Driving of Marketing and Growth initiatives

    Dealing with consumer complaints effectively upholding Pepsi Co

    values and integrity

    Merchandising and Promotion

    Manage stock levels to ensure continuous availability and regular

    rotation

    41

  • 7/30/2019 Slice Project Report

    42/71

    Fill and rotate all shelf, displays and equipment to Pepsi-ColaCompany standards

    Properly price product

    Utilize point of purchase material

    System Compliance:

    Maintenance of Sales Tools including Execution Planner, Coaching

    Calendar, Territory Score Board, One-With-One, Work-With and Blue

    Book

    18 days of Work With in the market

    Channel Management

    Awareness of various channels like grocery, eateries etc

    Awareness of upcoming channels like Modern Trade & how to tap

    effectively

    On boarding of particular channels to our existing channel-specific

    schemes

    42

  • 7/30/2019 Slice Project Report

    43/71

    5. Managing/ developing his team

    Coaching of DAs

    Effective guidance and handholding to the merchandisers

    Allotting clear responsibilities to team members- assigning targets etc.

    Ensuring TSB completion and mid month target evaluation.

    BUDGETING-claims, financial control, check & bal

    Marketing development manager:

    F/U with logistic department orders status Recruit and disseminate new blood throughout the sales

    organization in order to alleviate performance by bolsteringinternal emulation.

    Ensure delivery of advertising materials to appropriatevendors/publishers in a timely manner.

    Coordinate with internal Creative department, as well as externalad agencies on creation of advertising materials

    Coordinate with Business Development on media assets derivedfrom partnership.

    Reconcile and submit all invoices to accounting for promptpayment.

    Coordinate event calendar, keeping media and corporate partnerscurrent with advertising materials.

    43

  • 7/30/2019 Slice Project Report

    44/71

    The primary duties of the Marketing Coordinator also includeworking with Marketing Managers and Project Managers toprepare proposals and presentations.

    Maintain our marketing database, to coordinate conferenceattendance/sponsorships.

    Area development manager:

    Knowledge of development activities, Supervisory Lead role in recruiting, organizing, and/or managing volunteers Public relations coordinating events

    44

  • 7/30/2019 Slice Project Report

    45/71

    Distribution Channel

    A company is "a corporationor, less commonly, an association,

    partnership, or union that carries on a commercial or industrial

    45

  • 7/30/2019 Slice Project Report

    46/71

    enterprise." Company is sited at the top of the business flow diagram

    which is in constant touch with the CFA i.e. clearing and forwarding

    agent.

    CFA is at the head of distribution and sales. All the work related to sales

    is done by CFA agents. Under the guidelines given by the CFA,

    distributors handle the delivering part of stock at the outlets. Outlets

    can be the retail chains as well as the dealers.

    INDUSTRY PROFILE

    Varun Beverages Ltd. is the flagship company of the group.

    The group also became the first franchisee for Yum

    Restaurants International [formerly PepsiCo Restaurants

    (India) Private Limited] in India. It has exclusive franchise

    rights for Northern & Eastern India. It has total 46 Pizza

    Hut Restaurants & 1 KFC Restaurant under its company.

    They diversified into education by opening our first school in Gurgaon

    under management of Delhi Public School Society. The schools of the

    group are run under a Registered Trust namely Champa Devi Jaipuria

    Charitable Trust.

    Companies are medium sized, professionally managed, unlisted and

    46

  • 7/30/2019 Slice Project Report

    47/71

    closely held between Indian Promoters and foreign collaborators.

    The group added another feather to its cap when the prestigious

    PepsiCo International Bottler of the Year award was presented to Mr.

    R. K. Jaipuria for the year 1998 at a glittering award ceremony at

    PepsiCos centennial year celebrations at Hawaii, USA. The award was

    presented by Mr. Donald M. Kendall, founder of PepsiCo Inc. in the

    presence of Mr. George Bush, the 41st President of USA, Mr. Roger A.

    Enrico, Chairman of the Board & C.E.O., PepsiCo Inc. and Mr. Craig

    Weatherup, President of Pepsi Cola Company.

    Vision

    Being the best in everything we touch and handle.

    Mission

    Continuously excel to achieve and maintain

    leadership position in the chosen businesses; and

    delight all stakeholders by making economic

    value additions in all corporate functions.

    OurSuccess

    47

  • 7/30/2019 Slice Project Report

    48/71

    Production of innovative, high quality retail branded

    beverages combined with world-class packaging.

    Driven by a management team with a relentless focus on achievingsuperior customer service, driving earnings improvement and

    increasing shareholder value.

    Our People

    At RKJ we are creating an environment where our

    employees enjoy a greater degree of empowerment - both

    individually and in their work teams.

    Domestic firms in India, which once enjoyed the benefit of sheltered

    markets, are increasingly facing competition from global giants in the

    1990s. sheltered markets had once allowed Indian entrepreneurs to

    develop strong brands that have held their own against the onslaught of

    MNCs.

    Soft Drink Production area

    The market preference is highly regional based. While cola drinks have

    main markets in metro cities and northern states of UP, Punjab,

    Haryana etc. Orange flavored drinks are popular in southern states.

    Sodas too are sold largely in southern states besides sale through bars.

    Western markets have preference towards mango flavored drinks. Diet

    coke presently constitutes just 0.7% of the total carbonated beverage

    market.

    Growth promotional activities

    48

  • 7/30/2019 Slice Project Report

    49/71

    The government has adopted liberalized policies for the soft drink trade

    to give the industry a boast and promote the Indian brands

    internationally. Although the import and manufacture of international

    brands like Pepsi and Coke is enhanced in India the local brands are

    being stabilized by advertisements, good quality and low cost.

    The soft drinks market till early 1990s was in hands of domestic players

    like campa, thumps up, Limca etc but with opening up of economy and

    coming of MNC players Pepsi and Coke the market has come totally

    under their control.

    The distribution network of Coca cola had 6.5 lakh outlets across the

    country in FY00, with the current network more than double of its

    previous. On the other hand Pepsi Co's distribution network had 6 lakh

    outlets across the country during FY00 which is now competent to that

    of Coca cola.

    49

  • 7/30/2019 Slice Project Report

    50/71

    STRATEGIC AND CREATIVE USE OF SWOT ANALYSIS

    Strategic use: Orienting swats to an Objective:-

    If swot analysis does not start with defining a desired end state or

    objective, it runs the risk of being useless. A swot analysis may be

    incorporated into the strategic planning model. An example of a

    strategic planning technique that Attributes of the organization that are

    helpful to achieving the objective. incorporates an objective driven swot

    analysis is scan analysis. Strategic Attributes of the organization that

    are helpful to achieving the objective. planning, including swot and scan

    analysis, has been the subject of must research.

    If a clear objective has been identified, swot analysis can be used to

    help in the pursuit of that objective. In this case, swats are:

    Strengths: Attributes of the organization that are helpful to achieving

    the objective.

    Weakness: Attributes of the organization that are harmful to achieving

    the objective.

    Opportunities: External conditions that are harmful to achieving the

    objective.

    Threats: External conditions that are harmful to achieving the

    Objective

    Avoiding Errors

    50

  • 7/30/2019 Slice Project Report

    51/71

    Conducting a Swot analysis before defining and agreeing upon an

    objective (a desired end state).Swats should not exist in the abstract.

    They can exist only with reference to an objective. If the desired and

    state is not openly defined and agreed upon the participants may have

    different end states in mind and the results will be ineffective.

    Opportunities external to the company are often confused with

    strengths internal to the company. They should be kept separate.

    Swats are sometimes confused with possible strategies. Swats are

    description of condition, while possible strategies define actions. This

    error is made especially with reference to opportunity analysis. To avoid

    this error, it may be useful to think of opportunity as auspicious

    conditions.

    Strengths and weakness

    Resource: Financial, intellectual, location Cost advantages from proprietary know how Exclusive access to high grade natural resourses Favorable access to distribution networks Governments rules and regulation regarding the business

    Ability to develop new products Product range and diversity Valuable intangible assets Cooperative ventures Competitive capabilities

    Opportunities and threats

    51

  • 7/30/2019 Slice Project Report

    52/71

    Takeovers Market trends Economic conditions Mergers Joint ventures Strategic alliances Expectation of stakeholders Technology Public expectations

    Competitors and competitive actions Poor Public Relations Development Criticism(Editorial) Global Markets Environmental conditions

    Use of SWOT Analysis:-

    The usefulness of SWOT analysis is not limited to profit-seeking

    organizations. SWOTanalysis may be used in any decision-making

    situation when a desired end-state(objective) has been defined.

    Examples include: non-profit organizations, governmental units, and

    individuals.SWOT analysis may also be used in pre-crisis planning and

    preventive crisis management

    52

  • 7/30/2019 Slice Project Report

    53/71

    Q-1:- Do you drink juice based drinks?

    53

  • 7/30/2019 Slice Project Report

    54/71

    7 0

    3 0

    0 %

    1 0 %

    2 0 %

    3 0 %

    4 0 %

    5 0 %

    6 0 %

    7 0 %

    y e s n o

    y e

    n o

    Inference:

    According to the study a large ratio of customer prefer tojuice Based drinks.

    Q-2;- What kind of juice based drinks do you like?

    54

  • 7/30/2019 Slice Project Report

    55/71

    6 5

    3 5

    s l ic e

    m a a

    Inference:

    Among juice based drinks SLICE is the most preferred bythe responder compare to MAAZA.

    Q-3:- Have you ever used new slice?

    55

  • 7/30/2019 Slice Project Report

    56/71

    8 0

    2 0

    0 %

    1 0 %

    2 0 %

    3 0 %

    4 0 %

    5 0 %

    6 0 %

    7 0 %

    8 0 %

    y e s n o

    y e

    n oc

    Inference:

    The researcher has found that 80% persons like to newslice.

    Q-4:- How would you differentiate b/w old slice and new slice?

    56

  • 7/30/2019 Slice Project Report

    57/71

    20%

    10%

    10%

    60%

    A

    B

    C

    D

    Inference:

    Almost half of the ratio of the responders think that newslice is different than old slice.

    Q-5:- Do you feel the new the new slice taste is better than old one?

    57

  • 7/30/2019 Slice Project Report

    58/71

    9 0

    1 0

    y e sn o

    Inference:

    The researcher has found that the 90% of the consumersagreed that the taste of new slice is better than old one.

    Q-6:- How much do you feel any change in fragnance the new slice?

    58

  • 7/30/2019 Slice Project Report

    59/71

    5 %

    2 5

    6 0

    1 0

    0 %

    1 0 %

    2 0 %

    3 0 %

    4 0 %

    5 0 %

    6 0 %

    p o o r b e t t e r m u c h b e t te r s a m e

    p o o r

    b e tt e r

    m u c h b e

    s a m e

    Inference:

    A good ratio recognized much better fragnance in newslice.

    Q7:- Is there any change in colour you observe ?

    59

  • 7/30/2019 Slice Project Report

    60/71

    8 5

    1 5

    y e

    n o

    Inference:

    Maximum persons observe that there are no change in thecolour of New slice.

    Q-:8- Do you think price is resonable of the new slice?

    60

  • 7/30/2019 Slice Project Report

    61/71

    8 0

    2 0

    y e

    n o

    Inference:

    A healthy no.of customers considered the price of new sliceis genuine And up to profit of the costomes.

    Q-9:- What do you think about the new packing of the new slice?

    61

  • 7/30/2019 Slice Project Report

    62/71

    v e r y n ic ea v e r a g e

    s a m eo ld o n e w a s

    b e t t e r

    S 1

    5 0

    3 5

    5 %1 0

    0 %

    1 0 %

    2 0 %

    3 0 %

    4 0 %

    5 0 %

    v e r y n ic e

    a v e r a g e

    s a m e

    o ld o n e w a s b

    Inference:

    As figure dipicit 50% of user found new packing is betterlooking Compare to old packing.

    Q-10:- Why the new slice do you more like?

    62

  • 7/30/2019 Slice Project Report

    63/71

    tastekaitreena

    kaif

    promote

    sa feother

    S1

    50%

    15%25%

    10%0%

    10%

    20%

    30%

    40%

    50%

    tastekaitreena kaif pr om

    s a f e

    other

    Inference:

    According to the servey most of the customers think that the

    taste Of the new Slice is better than to other brands.

    Q-11:- Have you seen the advertisement of new slice?

    63

  • 7/30/2019 Slice Project Report

    64/71

    80%

    20%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    y es no

    y es

    no

    Inference:

    The figure shows that a big no. of the customers has seenthe advertisement of new slice.

    Q-12:- Do you feel new slice are safe for health?

    64

  • 7/30/2019 Slice Project Report

    65/71

    75%

    25%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    yes no

    yes

    no

    Inference:

    According to the survey the researcher found that most ofthe customer observe that the new slice is safe for health.

    Conclusion

    65

  • 7/30/2019 Slice Project Report

    66/71

    I have studied and analyzed the slice & new slice at different aspect of

    the market . The survey was conducted in various areas of noida city

    With great enthusiasm . This report concludes that Pepsi `s brands are

    easily available in various part of noida . there are many brands of juice

    base brand available in the market like that maaza , real juice etc .in

    current time Pepsi launch its new brand new slice its attract people in

    a large no. towards it because its test is much better then its old

    variety .thats why people who taste new slice there are 1st choice is

    new slice as they know .There are so increase in volume of new slice to

    make a good add &with shine board on the road & shop so thus more

    people will be attract towards that brand .Due to this publicity stunt

    there will be a good stock near to hall sale distributer & shop, honour ,

    restaurants and they fulfills the customer demand.

    According to the study a large ratio of customer prefer to juicebased drinks.

    According to the study a large ratio of customer prefer to juicebased drinks.

    The researcher has found that 80% persons like to new slice.

    66

  • 7/30/2019 Slice Project Report

    67/71

    Almost half of the ratio of the responders think that new slice isdifferent than old slice.

    A good ratio recognized much better fragrance in new slice.

    Maximum persons observe that there are no change in the co lourof new slice.

    A healthy no. of customers considered the price of new slice isgenuineand up to profit of the customers.

    As figure depict 50% of user found new packing is better lookingcompare to old packing

    According to the survey most of the customers think that the tasteof the new Slice is better than to other brands.

    The figure shows that a big no. of the customers has seen the

    advertisement of new slice.

    According to the survey the researcher found that most of thecustomer observe that the new slice is safe for health.

    The researcher has found that the 90% of the consumers agreedthat the taste of new slice is better than old one

    Suggestion

    67

  • 7/30/2019 Slice Project Report

    68/71

    Company should pay a little more attention for the sales promotion invarious areas.

    Facilities like dispenser, icebox & banner etc. should be made easilyavailable where as Company should go on with its various schemes.

    Supply: Supply should be made in time, moreover supply of pet jars

    should be made wider.

    Quality: Company should insure that there should be no impuritieswhile packing a bottle.

    Price: Price should not be too high that consumer has first thought overit. It should Compete with other product.

    Attractive: Packaging should be made so attractive that every one likesto once purchase .It & make it a brand royal.

    BIBLIOGRAPHY:

    A. Books

    (1) Research Methodology - C.R. Kothari

    (2) Marketing Management -Phillip Kotler

    68

  • 7/30/2019 Slice Project Report

    69/71

    B. Websites

    www.pepsizone.com www.pepsiworld.com www.Google.com

    Questionnaire

    Q-1:- Do you drink juice based drinks?

    Yes No

    Q-2;- What kind of juice based drinks do you like?

    Slice Maaza

    Tropicana Real juice

    Q-3:- Have you ever used new slice?

    Yes NO

    69

    http://www.pepsiworld.com/http://www.pepsiworld.com/
  • 7/30/2019 Slice Project Report

    70/71

    Q-4:- How would you differentiate b/w old slice and new slice?

    Taste Packing

    Flavour All

    Q-5:- Do you feel the new the new slice taste is better than old one?

    Yes NO

    Q-6:- How much do you feel any change in fragrance the new slice?

    Poor Better

    Much better Same

    Q-7:- Is there any change in color you observe?

    Yes No

    Q-:8- Do you think price is reasonable of the new slice?

    70

  • 7/30/2019 Slice Project Report

    71/71

    Yes No

    Q-9:- What do you think about the new packing of the new slice?

    Very nice Average

    Same Old one was better

    Q-10:- Why the new slice do you more like?

    It tastes good Katreena kaif promote it

    It is safe for health other reason, pls specify_______

    Q-11:- Have you seen the advertisement of new slice?

    Yes No

    Q-12:- Do you feel new slices are safe for health?

    Yes No