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Slay the Social Media Dragon ~~ Wisdom from the Ages Robbin Block Blockbeta Marketing [email protected] blockbeta.com Tuesday, November 18, 2014

Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

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Page 1: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Slay the Social Media

Dragon~~

Wisdom from the Ages

Robbin BlockBlockbeta Marketing

[email protected] blockbeta.comTuesday, November 18, 2014

Page 2: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Thou Shalt Not sSign up for every social

site you’ve heard about, start a blog or

Tweet like mad ...

Tuesday, November 18, 2014

Page 3: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Be Known in High Places

Get found, get referred

Traffic from high authority websites

Search engines “informed” by social data

Get known in your industry

YourWebsite

HGFE

DCBA

Link JuiceTuesday, November 18, 2014

Page 4: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Type of Business Matters

Works better for some than others

There are other ways to promote effectively

Allocation of resources

Tuesday, November 18, 2014

Page 5: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

k Awareness Engagement

Audience

Objective

Social Tactics

Doesn’t know youNot in your networks

Your “people”In your networks

Drive traffic to websiteComments

ConversationsSharing

Join networks/groupsAttract bloggers

Comment on blogsGet reviewed

Posts on social networks

Tuesday, November 18, 2014

Page 6: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Ipsos: 2010

Tuesday, November 18, 2014

Page 7: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Time MoneyResourcesb b

Social Media Public Relations Advertising

Less control Message & Timing

More controlb b

Reach & Impact

Choose Your Weapons

Tuesday, November 18, 2014

Page 8: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

BattlegroundsUnderstand How

Potential & Existing Customers Use themPhoto: Mr Thinktank

Tuesday, November 18, 2014

Page 9: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Social Media Royalty

college grads,high HHI

42% of adults use multiple sites

younger adults, urban, non-white

PEW Internet 2013

women 4:1

with Instagram, highest user engagement

Journalists

Tuesday, November 18, 2014

Page 10: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Digital Real EstateEasy Setup s Takes Work

Tuesday, November 18, 2014

Page 11: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Just because someone likes your page, that

doesn’t mean they have purchased, plan to purchase or will engage with it.

Ines Nadal, Ipsos, February 1, 2013

Tuesday, November 18, 2014

Page 12: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Research is Vague< age 35 most likely to have

purchased a product or service based mostly on an advertisement they saw on a social media site or based mostly on a posting they

saw on a social media site.

Made Purchase from Ad (18%) or Post (16%)

Ipsos: U.S. Data, 8/27/13

Tuesday, November 18, 2014

Page 13: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Google +Not so social, but still matters for SEM

Personalized search

G+ content indexed, found more quickly

Web engineers, content writers, SEO folks

Hangouts: simple/free video recording and uploading (high SEO)

Tuesday, November 18, 2014

Page 14: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Specialty Sites

Tuesday, November 18, 2014

Page 15: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Relevance Trumps Sizes Big fish, smaller pond

s Browsers vs. buyers

GeographyInterestDemographicActivityAffinity

Niche

Join Groups

Tuesday, November 18, 2014

Page 16: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Find Niche Sites

Industry AssociationsOnline PublicationsVendorsSocial site directoriesCompetitive SitesInbound Traffic“niche social sites”

Local Territory

Tuesday, November 18, 2014

Page 17: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Engage s

Tuesday, November 18, 2014

Page 18: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Site Swag

Comment on a Blog

Press Release

Q&AJoin

GroupReview

Add Event

Tuesday, November 18, 2014

Page 19: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Knightly IdealsWhat do they know or believe?

What will resonate?

What key points will you make?

What are they talking about? How can you contribute to the

conversation?

Clarify, educate, inform, assist, entertain, support, commiserate...

Tuesday, November 18, 2014

Page 20: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

What They Want

Local Search Usage Study: Bridging The Gaps, From Search to Sales, comScore and TMP Directional Marketing, 10/2010; Ipsos: 4/2013

Special offers, promos, event and contest info

Input about your current or new products

Fun & interesting posts

Providing content they want to share

Your response to their questions, comments and complaints

Discounts, Freebies, Share Affinity & Entertainment

Tuesday, November 18, 2014

Page 21: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Businesses Want:

Market intelligence

Recruit talent, find resources

Connections

Info about opportunities

Tools for saving $ and/or time

Tuesday, November 18, 2014

Page 22: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Take Measure

google.com/analytics

Referrals

If you don’t track, you won’t know if it’s working

Tuesday, November 18, 2014

Page 23: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Ear to the Ground

s Activity on social sites

s Mentions of your name, business name, competitors

google.com/alerts

Tuesday, November 18, 2014

Page 24: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

Debrief1. Know who your

customer is

2. Understand their social activities, what sites they use and why

3. Remember: awareness and engagement are different

4.Choose the right places to participate

5. Take advantage of all they offer

6. Track the results in the context of other marketing activities

7. Revise strategy to improve results

Tuesday, November 18, 2014

Page 25: Slay the Social Media Dragon ~~ Wisdom from the Ages · Ipsos: 2010 Tuesday, November 18, 2014. Time b Resources b Money Social Media Public Relations Advertising Less control Message

© copyright Block Media LLC 2007 - 2014Trademarks and images are all owned by their respective owners.

[email protected]

Twitter.com/robbinblockFacebook.com/Blockbeta

A Big Picture Approach to Small Business™

mybmedia.comFacebook.com/mybmedia

Listen to the Archives

Tuesday, November 18, 2014