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7/29/2019 Slaes Meeting
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SLAES MEETING
Sales meeting are important bothfor communication and motivationalpurposes. When sales personnel are
on the road without the day-to-dayopportunity for employercommunication and supervision,
periodic group meeting are valuablefor exchanging information and ideas
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PLANNING AND STAGINGSALES MEETING
it requires five major decisions
Defining the specific training aim
Deciding meeting content Determining methods of conducting
the meeting
Deciding how to execute the meeting Deciding how to evaluate the results.
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1. AIM
it is very essential to have a clearlydefined objectives
A new product may be about ready for
introduction or research may haveuncovered new insights on customerattitudes and behavior, and
either of these could lead to meetings tocommunicate these matters to personneland it is hoped to motivate them.
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Supervisory reports might haveindicated that many sales personnelare deficient in applying sales
techniques
There may be new company policiesor sales goals requiring explanation.
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Other specific aims
Improving the quality of sales forcereports
Orienting sales personnel on theadvertising program
Increasing the effectiveness withwhich sales personnel use their time
Introducing new services forcustomers.
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Executive answers threequestions
Are these aims clear and attainable?
Are they realistic in terms time,audience and other conditions?
Will the probable results justify theestimated costs?
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2. CONTENT
determining a meeting content is amatter of planning its agenda.
An agenda, is a list or an outlineof things to be considered or doneduring a meeting.
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3. METHOD
4. EXECUTION5. EVALUATION
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TYPES OF SALES MEETING1.National sales meeting: The costs of bringing the entire sales force to a
central site are substantial. Changes in marketing or sales policies are being
made, a NSM can introduce these changesrapidly and uniformly. Providing standardized explanation and answers
to questions. Most executive attend national meeting but not a
series of decentralized meetings.
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Drawbacks of NSM
It is expensive
It is difficult to find a convenienttime for all sales personnel to attend,
Company routine is disrupted and
Competitors may cut into market
share wile sales personnel are away.
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2. REGIONAL SALESMEETING
Meeting is held in Selected regions
Sales executives and personnel attenddecentralized meetings.
Reducing total travel costs
Lowering lost selling time.
Headquarters executives brought into
direct contact with field personnel, Help to learn about current problems.
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3. Local sales meeting
Local sales meeting are conducted weeklyor biweekly by district sales manager
Duration is for 15 minutes to several
hours. Each sales person having an opportunityto pose questions and to state personalviews.
LSM are occasions for sales personnel toget together, become better acquaintedand strengthen group identity.
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4 Closed circuit televisions:
It helps to hold several meetingssimultaneously.
The program is live at one meeting site
and is telecast to others Helps to retain much of the inspirational
value of the live show without incurringcosts and inordinate losses of selling time.
It is appropriate for companies with largesales forces or large dealer organizations.,
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5. Sales meeting bytelephone
Telephone conference calls are used forsmall group meeting and discussions.
The group should be no larger than 20.
The sales manager welcomes the groupand opens the discussions, which is guidedby 2 rulesOnly one individual talks at a time,
At the end of the call, sales executive give abrief summary.
It saves time and money
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6. Sales meeting at home:
To reduce time and costs of sales meetingsome companies mail recordings orprinted materials, to sales personnel attheir homes.
One format is to record an executiveconference or meeting and to providesales personnel with cassette copies.
To print an illustrated script of a homeoffice meeting for distribution to salespersonnel.
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advantages
Sales personnel receive theinformation at home free fromdistractions
It saves time and money.
They can review the informationmany times.
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SALES CONTESTS
it is a special selling campaignoffering incentives in the form ofprizes or awards beyond those in the
compensation plan.
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Specific objectives
To obtain new customers
to secure larger orders per sales call.
To push slow-moving items, or new
products. To improve the performance of
distributors sales personnel
To promote seasonal merchandise
To obtain more product displays bydealers
To get reorders
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Contest prizes
Cash
Merchandise
Travel Special honors or privileges.
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Managerial evaluation ofcontests.
Short and long term effects
Design
Fairness Impact upon the sales force.
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Objections to sales contests Sales people are paid for their services
under provisions of the basiccompensation plan, and there is no reasonto reward them further for performing
regular duties. High caliber and more experienced sales
personnel consider sales contests silly. Contests cause sales people to bunch
sales during the competition. The disappointment suffered by contestlosers cause a general decline in salesforce morale.
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