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Skye & Lochalsh Young Carers (S&LYC)
www.skyeyoungcarers.co.uk
End of Year Report: April 2015 –March 2016
Contact: Marjory Jagger, Manager
Victoria Cottage, Hedgefield Road, Portree, Isle of Skye, IV51 9GF Email: [email protected]
Skye & Lochalsh Community Care Forum SCIO Charity Number: SC 027909
‘Support and guidance come rain or shine’
[
15th
Anniversary Celebrations
at our May 2015 Mad Hatters
Tea Party! This annual
community event was
supported by 158 people
We had a very supportive and much appreciated
visit from the Rev Angus Morrison, Moderator
of The Church of Scotland and his wife Marion
We had the honour of attending the Royal
Caledonian Ball Trust Luncheon in the
presence of HRH Princess Anne
A big thank you to John
Finnie MSP for his visit and
support and genuine interest
in what we do at SLYC
Massive thanks to The Royal
Caledonian Ball Trust, BIG, a
personal benefactor and the
Italian Consul General for
ensuring young carers had a
truly unforgettable annual
respite break in Edinburgh
Our partnership working with Care &
Learning has produced an Education,
Young Carer Identification Toolkit which
has been promoted throughout Highland
Very popular 2015 SLYC Christmas cards designs
S&L Community Care Forum SCIO – Scottish Charity No: SC 027909 2
Contents:
Page 2 Funding, Donations, & In-kind Support Information
Page 3 S&LYC – Core Work/Project Aims and Charity Trustees
Page 4 Management Structure & Service Strengths
Page 5 Service Pressures & Young Carer Monitoring Data
Page 6 - 7 Statistical Data
Page 8 Core Work – Progress Report
Page 9 Additional Projects, Service Developments/Changes
Page 10 – 13 YC Service Monitoring & Evaluation Information
Our Main Funders: Additional Funders:
Big Lottery –Transforming Lives Project Aberdeen Drilling Consultants
Great Wilderness Challenge Highland Area Order of St John – Giving Tree
Highland Council Open Door Café , Kyle
The Henry Smith Charity – Depute Salary (till June 2015) STV Appeal
The Royal Caledonian Ball Trust Young Carers Service: Fundraising Activities
Games Day – Car Parking & Arena Clearance
Donations & Gifts Great Wilderness Challenge – Volunteer Team
Ardvasar Charity Café, Sleat Mad Hatters Tea and Lunch Parties –Portree & Kyle
Core Social Leader (c/o M. McGinn) Misty Isle Boat Trips, Elgol – BBQ Event
Dunvegan Castle & Gardens Portree, Broadford & Kyle Co-op Bag Packs
Fig Ministries Skye Half Marathon – Sales Table
Garden of Skye Ltd Young Carer Supporters–Monthly Giving Fund
Glenelg Inn Quiz Nights – Duncan MacLeod http://youngcarersproject.easysearch.org.uk
Gordon Family www.everyclick.com/skyeyoungcarers
Helping Hands Project Commercial Partnership Agreements & Collection Tins:
Ipsos Mori/PA Advocacy & ComRes (MSPs) Ardvasar Shop – Collection Tin
Lochlash Knitters Bank of Scotland Portree – Collection Tin
Lochalsh Trials Club Craft Encounters, Broadford – Sales
Melting Pot Café Dunvegan Post Office – Sales
Minginish Community Dunvegan Shop – Collection Tin
Plockton & District Horticultural & Handicraft Society Fingal Centre, Portree – Collection Tin
Plockton Historical Society Floraidh Skye - Sales
Plockton High School & COOL Gathering Hall Market, Portree – Sales
Portree Co-operative Harbour Chip Shop, Portree - Sales
Portree Parish Church of Scotland Hector’s Bothy, Kyle - Sales
Rosedale Hotel, Portree Inside Out, Portree – Collection Tin
Rudha Mor Estate Jans Vans, Portree – Collection Tin
Sabhal Mor Ostaig – Music Department Kyle & Broadford Pharmacies - Sales
SEALL Misty Isle Boat Trips, Elgol – Sales
Skye Highland Games Skyelark, Sleat - Sales
Strath & Sleat Church of Scotland Sleat Community Trading – Sales
Skye Bible Church Coffee Pot Group Tippecanoe, Portree – Sales
Sleat Whist Group National & Local In-kind Support:
Xcell Church Aros Centre – Respite Support
Community Service – Practical assistance
Columba 1400 – Leadership Academy Programme
HCCF – Respite transport funds
Kyle Taxis –Additional support
Linus Project – Hand Made Quilts Lighthouse Centre, Kyle – Venue support
Individual & Family Donations & Sponsorship Lochalsh & Skye Housing Association – Minibus Parking
Local Businesses – Raffle prizes Portree Bakery – Mad Hatter’s Tea Party cakes
Portree Riding Stables – Respite Support
Scottish Co-op – Community Food Discount
Sitekit Solutions –Web Site Hosting
Skye Express – Delivery support
Stardust & Harbour Chip Shop–Respite support
West Highland Free Press – Media support
Vittoria on the Bridge, Edinburgh – respite meals
YMCA – Venue Support
YMCA – Venue Support
S&L Community Care Forum SCIO – Scottish Charity No: SC 027909 3
Young Carers are: Children and young adults under the age of 18, who provide care, assistance or support to a parent,
sibling, grandparent or other person who has a physical disability, learning disability, sensory impairment, physical or
mental illness, drug or alcohol problem or other condition connected with a need for care, support or supervision.
Skye and Lochalsh Young Carer Service: We promote the welfare and potential of young carers from 5 to 18 years
of age, whose life is adversely affected because of the need to take responsibility for the care of someone else.
Core Work - Outcomes: 1. Increased peer and specialist adult support networks - through access to weekly support groups
2. Increased confidence and knowledge levels - through access to information and skill development activities
3. Increased resilience of young carers - through access to regular respite and drop-in support
4. Improved social integration - through in house training programmes and group support
5. Young carers will influence decisions which affect their lives - through access to one to one, advocacy and bereavement
support. In addition the service will network both locally and nationally to ensure good practice is promoted and poor
practice/inequalities challenged
6. Young carers will be recognised and will report feeling better supported by service providers - through professionals
accessing young carer awareness training, information and evaluated resources
7. Young carers will be safer at home and in the community - through provision of First Aid, Fire Safety, Personal Safety
and Legal Issues training workshops
Big Lottery – Transforming Lives Project - Outcomes (From October 2012 till September 2017)
Management: Skye and Lochalsh Community Care Forum SCIO Management Committee Trustees
Pat Walsh Chairperson
Isabel Beaton Vice Chairperson
Donald Beaton Treasurer
Ann Bethune Trustee
Dick Johnston Resigned 24/04/15
Christine Jenkins Trustee
Marja Liisa Puolakka Trustee
Margaret MacKinnon Trustee
David Redshaw Trustee
Rosie McDade Trustee
Bob Sandy Trustee
Management Committee Trustee/staff participation in local and national committees: HUG Action for Mental Health Lochalsh & Skye Housing Association
Skye & Lochalsh Mental Health Association Highland Community Care Forum
Kyleakin Connections - Association for Disability HC Young Carer Improvement Group
S&L Drug & Alcohol Forum Col. Jock MacDonald Trust
Portree Local History Society Ceol on the Croft
Skye & Lochalsh & S W Ross Redesign of Healthcare Services Victim & Witness Support Services
Mental Health Operations Group N&W Scotland Skye Youth Development Forum
Young carers will report feeling more confident in their ability to learn and make positive life choices
Indicators:
1. Young carers have identified and practised developing their personal learning styles
2. Young carers demonstrate improved life skills in coping with their caring role
3. Young carers demonstrate confidence in making positive life choices
4. Young Carers report feeling more confident and supported in educational environments
Young carers will maintain better relationships with their families and communities and feel happier and safer
Indicators:
1. Young carers demonstrate progress towards improving relationships with their families and communities
2. Young carers report feeling happier and better supported in their community
3. Young carers report increased confidence socialising and accessing community amenities
4. Years 2-5: Young carers report feeling more confident in making and sustaining positive relationships
Year 4 Interim Report – Feedback from Grants Officer: “It sounds as if over all your project is going very well and running to plan. It’s good to hear about the respite breaks
and all the outreach you have been doing”
S&L Community Care Forum SCIO – Scottish Charity No: SC 027909 4
Other groups/organisations actively networking with: Multi Agency Groups Seasons for Growth Network GP Services
Connecting Young Carers, Inverness NHS – SALT & Dietician Services Social Work Services
Fire & Rescue Service Police Service Inner Wheel
SLCVO Sleat Community Trust Camus Cross Initiative
SEALL Sleat Social Club HC Care & Learning
YMCA Skills Development Scotland Housing Services
CAB Primary Mental Health Service
Children & Families Mental Health Services (DCFP)
We continue to work at strategic level through our identified Highland Council, NHS Leads, and MSP Champions
Our Management Structure: Management Trustees
Young Carers Manager: line managed by Management Committee Chairperson
Managerial Support Worker line managed by Young Carers Manager
Financial & Clerical Administrator: line managed by Young Carers Manager
Senior Support Worker: line managed by Young Carers Manager
Support Worker line managed by Young Carers Manager
Driver/Support Worker line managed by Young Carers Manager
Volunteers: line managed by Young Carers Manager
Staffing Details: Young Carers Project Manager - 35 hours – (18hrs Core Funded and 17hrs Big Lottery Funding (BIG))
Managerial Support Worker - 14 hours per week (Core Funded) commenced February 2016
Senior Support Worker - 35hrs per week (24hrs BIG, 11hrs Core)
Finance & Admin Worker - 35hrs per week (20hrs Core, 15hrs Big Lottery)
Support Worker - 35hrs per week (10hrs Core, 25hrs Big Lottery)
Driver/Support Worker - 17hrs per week (17hrs Big Lottery)
Adult Volunteers x 10 Working as Trustees providing governance and fundraising support
Adult Volunteers x 9 - Supporting young carer groups, training/fundraising events and respite outings
Youth Volunteers x 3 - Supporting young carer groups and fundraising events
Service Strengths:
Funding from Highland Council has been confirmed until March 2017
Big Lottery funding is in place for our Transforming Lives Project until September 2017
The tremendous support of the Great Wilderness Challenge Committee and the Young Carers’ Team has
helped to keep the Young Carer service provision sustainable
The outstanding local community support through fundraising events, sponsorship, gifts and donations
continue to help offset increasing needs and annual running costs
The service has been given recognition by the Scottish Government - through the invitation to give evidence
to Stage 1 of the Carer (Scotland) Bill
The provision of a minibus has helped to reduce transport running costs and improve the support and
facilities available for young carers
We have a strong committee of experienced Trustees with a ‘hands-on’ approach to supporting staff and
overseeing service governance
We have a committed number of experienced and skilled staff and volunteers to support our work with young
carers
Commercial Agreements with 13 businesses has raised awareness and provided additional funding income
Some local businesses are providing highly valued in-kind or subsidised respite activities for young carers
The service is respected and very well supported by young carer families and the local community
We continue to have strong partnership working with other agencies, organisations and professionals. This
sharing of expertise and experience enhances the support and skill development training opportunities we can
provide for young carers
S&L Community Care Forum SCIO – Scottish Charity No: SC 027909 5
Service Pressures:
We have received a 10% cut in Highland Council Funding for next year
The Big Lottery, Transforming Lives Project will be finishing in September 2017. This equates to 52% of our
running costs so there is significant pressure to review plans and secure future funding for the service
Young Carer referrals have increased by 45% this year and this trend is set to continue as we receive more
referrals from primary schools
There are a significant number of young carers with complex needs due to chronic illness/conditions,
behavioural difficulties or disability. This has required us to develop worker skills and knowledge and have a
higher ratio of staff and volunteers supporting activities
There were 24 young carers supporting more than one family member and as a result we have to respond
more flexibly and intensively at times
There continues to be significant demand for 1:2:1 support during group session and drop-in support times.
This has increased pressure on preparation and planning resource time for staff
There has been in increase in requests to attend advocacy and Child’s Plan Meetings etc. as well as deliver
awareness training and presentations
Number of young carers supported in 2015/16: 73
Reason for young carers
moving on from the service:
Moved out of area
with family
18 years of
age
Further Education – out with
area
Moving on
as service is no
longer required
No of young carers: 3 1 3 6
Regular
Transport
Provision
Required
Young Carers Aged
5 – 9
years
Aged
10 – 14
years
Aged
15 – 18
years
No of young carers: 2012/13= 40
2013/14= 53
2014/15= 51
2015/16= 59
22
31
21
11
26
26
31
50
19
11
14
12
Statistical Information
Caring for
more than
1 person in the
family
Living with
a single
parent
Primary
School age
High
School
age
Female
young
carers
Male
young
carers
Number
referred
to service
Number
moved on
from the
service
Number of
young carers
2012/13= 13
2013/14= 19
2014/15 = 17
2015/16 = 24
26
27
29
33
39
42
36
45
28
26
30
28
36
33
34
36
31
35
32
37
14
15
11
20
18
18
13
13
S&L Community Care Forum SCIO – Scottish Charity No: SC 027909 6
*July–Summer Respite Programme ran during holiday period
Note: overall demand for 1-2-1 support decreases significantly during months when respite support has been provided
S&L Community Care Forum SCIO – Scottish Charity No: SC 027909 7
RESPITE SUPPORT RECORDS
EASTER SUMMER AUTUMN CHRISTMAS
Activities
Local:
Archery 11
Horse Riding & Aros 13
Snack & Shopping 1
Inverness:
Roller Bowl & Shopping 7
Landmark: 6
Local:
Columba 1400 10
Dancing/Circus/Crafts/Waterfight 17
Boat trip 4
Shopping & Lunch 1
Inverness: Eden Court, Inverness – Fun Day 9
Gairloch Beach 9
Landmark/Wildlife Park 11
Local:
Horse Riding & Meal 17
Swimming & Meal 3
Inverness: Cinema & Shopping 13
Local: Meal, shopping & 14
cinema
Meal and Cinema 5
Residential: Edinburgh 10
Edinburgh Ball Trust 2
Inverness:
Connecting Young
Carers Party 7
Number of
individual
young
carers
38 38 33 36
Young carers choose and vote on what activities they wish to participate in. They complete evaluation
processes following respite breaks to evidence what has worked well, what needs to be changed
or improved and what they may have gained from the experience.
S&L Community Care Forum SCIO – Scottish Charity No: SC 027909 8
Core Work
OUTCOMES Activities Progress 1 Increased peer and
specialist adult support
networks.
a
b
c
Weekly support group meetings to be
coordinated and delivered
Professionals will be invited to attend
appropriate topic sessions to share
information and connect with members
Support South Skye & Lochalsh
satellite young carers’ groups
a
b
c
Five weekly support group sessions were run
Welcomed visits from: GP, Dietician, Housing
Officer, Police Service, CAB, Skills Dev.
Scotland and Primary Mental Health Worker
Two satellite young carer support groups are
well established in Kyle of Lochalsh with the
High School group coming up to integrate with
the North Skye group on a monthly basis
2 Increased confidence and
knowledge levels
a
b
Regular skill development activities to
be provided during support group
sessions
Increase information resources through
partnership working with other
agencies
a
b
Planned skill development activities have been
delivered during support group sessions
Access to appropriate information is being
consolidated and up dated with professional
experts visiting/supporting workshops to share
knowledge and expertise
3 Increased resilience of
young carers
a
b
c
Quarterly respite outings and an annual
residential respite break to be
coordinated and delivered
Lunch time drop-in support to be
provided 3 days per week
Summer activity programme to be
delivered
a
b
c
Quarterly respite outings as well as a
residential weekend to Edinburgh were
successfully delivered
Lunchtime drop-in support in Portree has been
available for young carers 3 days per week
A five week summer activity programme was
successfully delivered with 38 young carers
participating
4 Improved social
integration
a
b
In-house training programmes to be
delivered during support group
sessions
One to one support to be provided as
required to meet identified needs and
wishes of young carers
a
b
Planned in-house training programmes were
delivered during support group sessions
One to one support was provided but stretched
to capacity due to increased demand and need.
In addition 9 young carers accessed one to one
support as part of their school timetable
5 Young carers will
influence decisions which
affect their lives
a
b
c
d
One to one support to be available
Advocacy support to be available
Bereavement support to be available
Good and/or poor practice/inequalities
to be evidenced to promote good
practice/ initiate change
a
b
c
d
One to one support has been regularly accessed
by young carers
Advocacy support has been provided to meet
identified needs of young carers and ex young
carer members
Bereavement and loss educational programme
has been delivered to an appropriate group of
young carers (Seasons for Growth)
Young carer evaluations have provided
evidence which has been distributed through
appropriate service contacts
6 Young carers will be
recognised and will report
increased support from
service providers
a
b
c
d
Awareness training/presentations will
be made available to students and
existing/new workers in the area
Awareness raising presentations will
be delivered to high school pupils
Information sharing meetings will be
coordinated with high school key
contacts
Information resources and reports will
be distributed through service
networks and be made available online
a
b
c
d
Awareness raising sessions were provided for 7
NHS staff/students, 3 Children’s Service
Workers and YC volunteers & Trustees
Awareness raising presentations delivered to
Plockton and Portree High Schools; this
involved first year pupils.
Appropriate information sharing on a 3/6
monthly basis established with both High
Schools and also Portree Primary School
Reports and information resources have been
distributed through our service networks and
made available online through the S&L Young
Carers website
7 Young carers will be safer
at home and in the
community through
provision of First Aid, Fire
Safety and Legal issues
training
a
b
c
Basic First Aid training will be
provided to young carers on an annual
basis
Fire safety training which incorporate
practical tasks will be provided to
young carers on an annual basis
Legal issues awareness training will be
provided to young carers on an annual
basis
a
b
c
Young Carer service staff (trained by British
Red Cross) delivered in-house Everyday First
Aid Training to young carers
Fire safety training was delivered to all groups
with support from Fire & Rescue Service
resources and Young Carer Service staff
In-house awareness training was provided to
all young carer groups with visiting support
from the local Police service
S&L Community Care Forum SCIO – Scottish Charity No: SC 027909 9
Additional Developments/Achievements 2015/16: Media – Our Facebook presence continues to grow with supporters, young carers and their families engaging with us and promoting
information sharing and events. Google calendars are now well established to ensure activity and governance target dates are met.
Community support – The May 2015 Mad Hatters Fun Day, hosted by the service and young carer members was very successful again this year, we also
trialled a Mad Hatter’s Luncheon in Kyle. In total 213 people participated in the events, a significant number of people donated their
time and baking/cooking, the feedback from everyone involved was very positive. We aim to continue building on the many varied and
predominantly free activities provided.
We have continued to receive valuable support from members of the wider community who have become ‘friends’ of the S&L Young
Carer service. These friends and supporters have provided gift vouchers, meals, clothing, bedding and funds to pay towards activities
during respite outings away from home. Young carers really appreciated and benefited from this additional support.
Columba 1400, Staffin – The Young Carer service acknowledges the very real benefits for the 10 young carers who participated in the
2015 Leadership Academy Programme. The respite and fun elements were very highly valued aspects of the residential programme
with the learning being taken on board through the establishment of accessible information and the supportive/fun environment. We
believe that the aims of the tailored programme were successfully delivered in partnership with the S&L Young Carer service and it has
the potential to become a very positive bespoke model for Young Carer groups.
Schools Young Carer Identification Toolkit with Exemplar Child’s Plans – The Young Carer service worked in partnership with
Don Esson, Education Quality Assurance Officer to develop a Young Carers’ Identification Toolkit for schools. It has been
acknowledged by the Highland Council’s Young Carers’ Improvement Group and is now available on Glow - Glow is a digital
environment for learning that is available across Scotland. It is funded by the Scottish Government and presents schools with a purpose
built digital learning solution which supports the delivery of Curriculum for Excellence.
Young Carer Child’s Plan Audits – These were undertaken by Young Carer services in Highland during April 2015 at the request of
the Head of Additional Support Services in Highland Council. The results evidenced some areas of concerns which were acknowledged
in the data analysis report. As a result of the audit and review process the target of having all identified young carers logged on the
Secondary Education Management Information System (SEMIs) was established, although this has been a requirement for some years
many young carers had not been logged. The SLYC service liaised with relevant schools in S&L and SEMIs is now up to date, this
should provide improved monitoring of support and achievement levels of young carers.
The Royal Caledonian Ball Trust Charity Lunch – Two young carers supported by SLYC staff attended the Charity Lunch in the
presence of HRH Princess Anne, the female young carer attending had the honour of presenting a bouquet of flowers.
Consol General of Italy - Liaised on our behalf to secure in-kind support of dinner for 3 nights for 10 young carers and SLYC staff
during our 2015 Edinburgh residential trip. The young carers and staff thoroughly enjoyed the wonderful food, atmosphere and very
warm welcome received each evening.
Saltire Awards –1 ex young carer member and 1 young carer received certificates for completing 25 volunteer hours. Another 2 ex
young carer members have started working towards certificates for completing 10 volunteer hours.
Christmas Card Designs – One young carer designed a Christmas card to help raise funds and a second was compiled from young
carer ideas. The cards were made ready for print by local artist Smithy who volunteered his time. The cards proved to be very popular
and helped to raise additional funds for the service.
Evaluation & Future planning – Since February young carers have been actively involved in reviewing what has been working well
and what needs to change within SLYC service provision. They have been identifying their needs and how these can best be met, as a
result we now have a plan with new project title, aim, and outcomes drafted in readiness for future funding applications.
Staff/volunteer Training attended during 2015/2016: September 2015: Young Carer Awareness Training (delivered by SLYC) completed by 2 staff, 1 Trustee and 3 Volunteers September 2015: Child Protection Training (delivered by HC) completed by 4 members staff and 1 volunteer November 2015: Highland Child Protection Conference, attended by Manager February 2016: First Aid Training (delivered by UHI) completed by 2 members of staff and 1 volunteer February 2016: Young Carer Awareness Training (delivered by SLYC) completed by 4 volunteers and 2 Trustees March 2016: Self-harm Awareness Training (delivered by PMHW) completed by 6 members of staff 2015/16: Senior Support Worker is part way through her SVQ Level 3 Coursework
In addition regular (every 4 to 6 weeks) consultation sessions were held with DCFP (Department of Child & Family Psychiatry) Primary
Mental Health Worker.
Number of New Young Carer
Members
and Members Moving On 2010/11
New
Y/C
Mem.
19
Young
Carers
Moving
on:
16
S&L Community Care Forum SCIO – Scottish Charity No: SC 027909 10
Monitoring, Evaluation & Feedback: Young Carer Workers maintain monitoring systems to record young carer involvement in group sessions, training,
respite, advocacy and one to one support. They also record family contact and complete written evaluations for each of the
five weekly group sessions. Written feedback/information sheets are produced for primary school age young carer families
on a monthly basis. This outlines young carer activities, skill development work and the aims of the session work. Training
provided by the service is evaluated by participants to evidence value and to help tailor future training events.
Young carers individually evaluate the activities they have taken part in on a monthly basis. This provides us with
individual and group evaluation of activities along with comments and feedback to help steer development. Residential
respite breaks and any additional projects and programmes are fully evaluated on completion. A service exit evaluation is
presented to young carers and their families when they move on and no longer feel reliant on the service; this promotes
open and honest feedback to influence future planning.
Service Exit Evaluations Completed By Young Carers Leaving the Service during 2015/16: 1. When did you become involved in the Service?
1 young carer: 2007 1 young carer: 2009 2 young carers: 2010
2 young carers: 2013 1 young carer: 2014
2. Why did you decide to join? No. of Y/C’s
Because you heard about it from school or another service
Because you heard about it from someone in your family or a friend 3
Because you wanted help and support
Other: I don’t remember 1
I don’t know 3
3. What did you hope the Service would do for you?
Build your confidence / self-esteem 3
Help you develop more friendships 2
Give you a safe place to talk about your worries or concerns 2
Other : I don’t know
A break from home
4. What do you feel you got from the Service? Increased confidence / self-esteem 6
More friends 6
Support in dealing with worries /concerns 6
Time out from caring responsibilities 6
Other: Gave me chances to play with my new friends
Lots of things
Meeting other people and making friends here
Breaks from home
5. Which activities did you feel were most helpful/useful?
Activities Activity
used
Most
useful
Least
useful
Reasons
Support group meetings 7 6 Could play with new friends here
They were fun x 2
Loved listening to the music
It was fun
Fun and games 7 6 The best!
Pool Table was the best
Needed fun and games
So I could have more fun
Skill development and training
activities
7 6 Keeping safe, stuff from Police and First Aid
I learnt lots of helpful things
Keeping safe e.g. Facebook
To help you know more, especially about legal
S&L Community Care Forum SCIO – Scottish Charity No: SC 027909 11
Activities Activity
used
Most
useful
Least
useful
Reasons
Art/craft and multi-media
activities
7 6 Liked the art
I liked doing arts/crafts and drawing
Helped me with my art skills
Raising awareness of young
carers – through TV,
presentations and art work
3 2 Loved it
I like films
Important
Transport provision 6 5 So I could get home and not be too tired
Hot / cold snacks 7 5 1 I’m always hungry
Food to keep me healthy
One to one support 7 7 Helped me understand things
Bean bag room was fun
Helped me understand lots of things and how
to manage things
Gave me advice/information on what I could do.
I like talking
It helped
Good to have time for me
Young carer and family
information
5 3 Saved me having to explain things to them
Support at school meetings 4 4 1 I hated the school meetings for my family as
they made mum upset and cross, but it was
good that you were there
Good seeing a friendly face
Support at Social Work
meetings etc.
4 4 Good to have people you like with you
You gave more information which helped
Gave helpful information and friendly face
Acting as a link to other
services
1
Contact with family / family
Support
4 1 Helped to have things explained to my mum
and dad
It was good that we could call you
Respite breaks 7 7 Good to look forward to things
Horse riding was best
The best!
I like outings
I had fun, I was with my friends, got a break
from home
They are fun and good to do it with friends
Seasons for Growth Programme 1 1 Liked it, learned things
Clothing 5 5 Got good shoes and t-shirts
I like warmth
I like the clothing I got
Made me feel happy getting new things
Other – Furniture, Food
Gifts (Santa) etc.
4 4 Memory Books
Loved getting Christmas presents
Made me feel happy for a while
6. Did the Service help your family?
Yes x 7 No x 0
S&L Community Care Forum SCIO – Scottish Charity No: SC 027909 12
6a If yes, can you describe at least one way in which it helped?
Gives us a break from each other
It helps everyone when people are happier
Helping me helped my family
Learning about personal safety
Food Hampers and being able to take from the food and toiletry boxes etc.
Made us happier
6b If it did not help, can you suggest what we could have done to make it more helpful?
I didn’t really need this help
7. Would you describe the Young Carer Service Workers as: Workers were:
Very Sometimes Not often
Neither Give reasons / examples
Helpful 7 Always do their best to help
You give time to help us
Always helpful
Approachable 7 Loads of helpful information
Accessible (drop in,
telephone /e-mail etc)
3 4 We live too far away to drop in very
much
Not so much in Kyle
Sometimes I was stuck in the house
Understanding 4 3 Some things no one can understand
Sometimes hard for me to understand
what’s going on for me
They understand what you’re going
through
Sometimes I couldn’t’ tell everything
Because you’re nice and kind
Organised 4 3 Sometimes taxis were late
Very!
Professional 7 All the time
Helpful in resolving
difficulties
6 1 Some things don’t go away
Helped me when I was, sad, angry and
feeling mad
Trustworthy 6 1 Do what they say they’ll do
Told you secrets - my private thoughts
and you kept them – could trust you
Sometimes find it hard to trust people
– I have trust issues
You’re kind and you care
Other
They were helpful and understanding
about how my feelings were
8. Overall what was the most important thing the Service did for you?
Gave me a place to get a break from my family and fun
Enjoy myself
Making me feel happy
Helped me try to manage my ADHD
Everything
Helped me build my confidence.
Got me out of the house and gave me time away
Made me have times which made me feel very, very happy
9. We would really appreciate your suggestions on how we might improve the Service to meet young
carers’ needs and wishes in the future.
More chill out time
No – it’s great
It’s fine as it is!
Have more toys – especially Minions!
S&L Community Care Forum SCIO – Scottish Charity No: SC 027909 13
10. Any other comments welcome.
T HA N K Y OU!
Very nice here – I liked it
Gave me tips on how to cope with scary hospital things. Memory books are really nice – I love it – thank you
Want to stay here forever…
Been very helpful for me
I loved it
I’ll miss you all and I’ll keep in touch
You made me happy – Thank you!
11. Reasons for moving on:
Moving out of the area x 6
No longer in caring role x 1
Some young carers were unable to complete exit evaluations due to moving out of the area at short notice and others opted out
as they were too young or unable to evaluate at this level.
Thank you to all our interagency partners who have played a key role in
helping to deliver so many positive outcomes for young carers and their families.
We are very grateful to our Funders, supporters and volunteers who give so much of their time,
energy and expertise for the benefit of young carers who can find life to be challenging and unfair at times.
We are indebted to our young carer members and their families for the trust and ideas they share
with us for the benefit of themselves and other young carers in our local and wider community
