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Skills in Business Analysis

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Business analysis

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  • Job Aid

    Skills in Business Analysis

    Purpose: Use this job aid to learn about the skills involved in business analysis.

    SKILLS IN BUSINESS ANALYSIS

    Knowledge skills

    z Analysis knowledge skill set{ structured analysis technique{ issue management{ communication skills{ learning skills

    { quality assessment

    z Business knowledge skill set{ products{ processes{ markets{ systems

    { sources of knowledge

    z IT knowledge skill set{ paradigms{ methodologies{ IT architecture

    Collaboration skills

    z Interpersonal skills collaboration skill set{ meeting management{ presentation skills{ communication skills{ relationship skills{ cultural awareness

    z Diplomacy collaboration skill set{ facilitation skills{ conflict resolution{ negotiation skills

    z Organizational development collaboration skill set

    Page 1 of 2Job Aid: Skills in Business Analysis

    5/30/2014https://library.skillport.com/courseware/Content/cca/cons_01_a01_bs_enus/output/html/jac...

  • { systems thinking{ questioning skills{ critical thinking{ decision-making skills

    { escalation skills

    Leadership skills

    z Mentoring leadership skill set{ coaching skills{ behavioral coaching{ motivational skills

    z Forward-thinking leadership skill set{ long-term goal setting{ succession planning

    z Elicitation and analysis leadership skill set{ interviewing skills

    { appraisal skills

    z Designation leadership skill set{ role definition{ delegation skills

    Course: Core Concepts in Business AnalysisTopic: Lesson Overview

    Copyright 2008 SkillSoft. All rights reserved.SkillSoft and the SkillSoft logo are trademarks or registered trademarks

    of SkillSoft in the United States and certain other countries.All other logos or trademarks are the property of their respective owners.

    Page 2 of 2Job Aid: Skills in Business Analysis

    5/30/2014https://library.skillport.com/courseware/Content/cca/cons_01_a01_bs_enus/output/html/jac...