Embed Size (px)
DESCRIPTION
Skills for Life free courses
Citation preview
Feb
Saving energy and money at home
Thursday 10 November 2011
10.00am - 1.00pm
Stockport Homes, 1 St. Peter's Square
Want to know how to be more environmentally friendly? Need to save some money on the household bills over the winter months? Come along and get hints and tips on how to save money and get the most out of your energy at home. Lunch will be provided.
Emergency first aid awareness
Friday 11 November 2011
Friday 2 December 2011
Saturday 3 March 2012
9.30am - 4.30pm
Stockport Homes, 1 St. Peter's Square
Have you ever wondered what you would do in an emergency situation? Or how you would cope if someone collapsed? This course will give you the knowledge and skills you need to help someone in an emergency, including chest compressions. Lunch will be provided.
Computer skills - Level 1
Tuesday 8 November - 6 December 2011
Saturday 3 March - 31 March 2012
6.00pm -8.00pm
10.00am -12.00pm
Bridgehall Community Centre, Siddington Avenue
Five week course. This basic course is ideal for you if you have little or no knowledge of computers. You will learn about word processing, internet safety, sending and receiving emails and using Photostory to organise your digital photos and add special effects. Also learn about ‘myonline’, the new way you can access your rent balance.
Customer care Thursday 24 November 2011
Friday 25 November 2011
9.30am -4.30pm
Stockport Homes, 1 St. Peter's Square
Are you considering a career in customer service? This course is a great starting point if you want to know more about how to communicate effectively with customers in person and on the telephone. You will also learn how to deal with different personality types. Lunch will be provided.
DJing November 2011To be confirmed(TBC)
TBC TBC Six week course. Ever fancied trying your hand DJing? This course is for beginners and will teach you everything you need to know about mixing, beat counting and using various effects. You will also be able to burn your music to CD to take away with you. Priority given to customers aged 16-25.
Level 1 Award in Food Safety Awareness in Catering
Wednesday 14 December 2012
10.00am - 2.30pm
Stockport Homes, 1 St. Peter’s Square
Ever considered a career in the catering industry? Take your first step by completing this session, which will teach you the fundamentals of how to keep food and work areas clean and hygienic. Customers who pass the exam have the opportunity to take the Level 2 qualification. Lunch will be provided.
Finding funding Tuesday 17 January 2012
2.00pm - 4.00pm
Stockport Homes, 1 St. Peter’s Square
This session will provide you with the advice and guidance you need if you are looking for funding for a project in your community. Learn about what funding providers are looking for in a winning grant bid and avoid common mistakes by looking through case studies.
Taster in Health and Social Care
Wednesday 11 January 2012
10.00am -2.30pm
Stockport College (Town Centre Campus)
Are you interested in working in Health and Social Care? This session will give you a taster of what is required to work in the Health and Social Care sector. Those completing the taster session will have the option of completing BTEC Level 2 Diploma in Health and Social Care. Priority given to customers aged 16-25. Lunch will be provided.
Graffiti January 2012TBC
TBC TBC Six week course. Come and learn about the different graffiti techniques and how to shade and use colours. Design your own art board to take away with you and work together as a group on a large project. Priority given to customers aged 16-25.
DIY at home February 2012TBC
9.30am -4.30pm
Unit 3/4a, Meadow Mill, Water Street
Four day course. Learn how to tackle a wide range of common DIY repair and improvement tasks around the home in this in-depth course. Learn how to replace broken tiles, fix a dripping tap and put up shelves amongst others. Beginners welcome. Customers must be available to attend all four days. Lunch will be provided.
Trace your family history
Tuesdays, 1 March -29 March 2012
2.00pm - 4.00pm
Stockport Homes, 1 St. Peter’s Square
Five week course. Ever wondered about your family history or wanted to discover your roots? This course is designed to give you all the skills you need. You will be shown how to use library archives and the internet to make your family history come alive.
Face painting for your community event
Friday 20 April 2012
9.30am - 2.30pm
Stockport Homes, 1 St. Peter's Square
Come and learn how to face paint at your local event. This session will teach you about the different patterns you can use, as well as advise you on how to raise awareness of your work. This fun and interactive session will provide you with the skills you need to face paint people of any age. Lunch will be provided.
Discover your green fingers
Saturday 28 April 2012
10.00am - 1.00pm
Woodbank Park Nursery
Want to get creative in your garden but don’t know how? Come along to this taster session with our gardening expert to find out where your passions lie. Those completing this session will have the option to sign up to an advanced gardening course in the area of your choice. Refreshments will be provided.
Drawing and painting for the terrified
Thursdays,23 February - 22 March 2012
5.30pm - 7.30pm
Lapwing Centre, Lapwing Lane,Brinnington
Four week course. In this course you will learn about the work of a range of artists, experiment with different drawing media and paint a subject matter of your choice with one-to-one help from the tutor. Learn painting techniques in both acrylic and watercolour mediums and create exciting artworks. Both beginners and those with some experience are welcome.
Work experience, volunteering and employment advice
Our Employment Support Officer will contact you
Stockport Homes, 1 St. Peter's Square
Would you like to get work experience but never had the chance? Do you want some advice on getting back into work or take the next step in your education? Tick this box and our Employment Support Officer will contact you to arrange a meeting at a time that suits you. For more information, please see the back of this leaflet.
Parenting skills The Customer Involvement Team will contact you
Various venues across Stockport
Ever wanted to brush up on your parenting skills? We are offering places on a variety of courses to suit children between the ages of two and 18. For a full list of courses available, please see the back of this leaflet. To find out more, please tick this box and we will contact you as soon as a course is available. The Speakeasy course is accredited by the Open College Network.
E-learning The Customer Involvement Team will contact you
At your home, local libraries or internet café
Do you want to learn at your own pace and when you have the time to spare? We offer online courses that can be completed from any computer with internet access. This can be at your home, local library or even an internet cafe. To register your interest, please tick this box and we will contact you as soon as courses become available.
I would like some help managing my money
Our Debt Outreach Officer will contact you
Stockport Homes, 1 St. Peter's Square
Do you ever feel that you are not in control of your money and spending? Or want more advice on how to make the most of your money? Our Debt Outreach Worker has all the information you need to help you find the best way forward and can help you with any debt, welfare and benefit queries.
Calendar of CoursesCourses are suitable for all except for where you see this symbol. Please tick in the ‘requested’ column to remind yourself what courses you have requested.
Course Date Time Outline of courseLocation
Free
Courses
!
!
!
To book your place on any of the courses listed, please use the attached booking form or if you have any questions, please call the Customer Involvement Team on0161 474 2862 or email [email protected] Places are limited.
Detach this section. Complete both sides and return. Please keep the top section for reference. These courses are for Stockport Homes’ customers aged 16 or over. If you are under 16 you must be accompanied by an adult.
• complete the booking form, detach it and send it back to us using the FREEPOST envelope;
• telephone: 0161 474 2862;• email: [email protected];• complete the online booking form at www.stockporthomes.org; • text: 07891 949399; or• fax: 0161 474 2869.
Please note that all courses are subject to change or cancellation at Stockport Homes’ discretion.
Please return the booking form in the FREEPOST envelope, or post this booking form to: Customer Involvement Team, Directorate of Quality, 1 St. Peter’s Square, Stockport SK1 1NZ. Please notify us if you are unable to attend a course you have booked on. Failure to do so may result in you being excluded from future courses. See our Customer Training Charter for more information.
www.stockporthomes.org
If you want to book a place on any of the courses you can:
!
Address:
Name:
If so, for which language?
4. I have read and understood the Customer Training Charter inside this leaflet (This must be ticked in order for your space to be booked).
Mobile: Are you aged 18-25?
Tel: Email:
Yes
Yes
No
No
1. Do you have any special requirements? For example mobility, large print, hearing loop or particular diet. If yes, please give details below:
Yes No2. Do you care for a child or a dependent relative? (If so, we can help organise and pay for care while you attend a course)
Yes No3. Do you require an interpreter?
Computers Community Being Green LifestyleStockport Homes’Services
We’ve grouped the courses into themes so it’s easy to spot the ones you are interested in by the symbol and colour code.
ACCREDITED
ACCREDITED
Requested
November 2011 – April 2012
www.stockporthomes.org
Accessing our services
Sav
ing
ene
rgy
and
mo
ney
at
hom
eT
hurs
day
10
No
vem
ber
201
110
.00a
m -
1.0
0pm
Firs
t A
idFr
iday
11
No
vem
ber
201
1
Frid
ay 2
Dec
emb
er 2
011
Sat
urd
ay 3
Mar
ch 2
012
9.30
am -
4.3
0pm
Co
mp
uter
ski
lls -
Lev
el 1
Tues
day
8 N
ove
mb
er -
6 D
ecem
ber
201
1
Sat
urd
ay 3
Mar
ch -
31
Mar
ch 2
012
6.00
pm
- 8
.00p
m
10.0
0am
- 1
2.00
pm
Cus
tom
er c
are
Thu
rsd
ay 2
4 N
ove
mb
er 2
011
Frid
ay 2
5 N
ove
mb
er 2
011
9.30
am -
4.3
0pm
DJi
ngN
ove
mb
er 2
011
To b
e co
nfirm
ed (T
BC
)T
BC
Leve
l 1 A
war
d in
Fo
od
Saf
ety
Aw
aren
ess
in C
ater
ing
Wed
nesd
ay
14 D
ecem
ber
201
110
.00a
m -
2.3
0pm
Find
ing
Fun
din
gTu
esd
ay 1
7 Ja
nuar
y 20
122.
00p
m -
4.0
0pm
Ple
ase
com
plet
e th
e se
ctio
ns b
elow
to le
t us
know
whi
ch c
ours
es y
ou w
ould
like
to a
tten
d (y
ou c
an a
tten
d as
man
y co
urse
s as
you
like
) and
sen
d it
back
to u
s. P
leas
e fi
ll in
yo
ur d
etai
ls o
verl
eaf.
Co
urse
Dat
eT
ime
Customer Training Charter
On-going courses and advice for customers
You Said, We Did
Active Learning for Residents
At Stockport Homes we are always doing our best to make sure that we are providing you with courses that match your needs and interests. Below are some of the ways your comments have helped shape our courses.
When you book onto a course, you will need to make sure that you are happy to abide by the Customer Training Charter. The Charter outlines what you can expect from us when booking a course, and what your responsibilities are. We will send you all the details when you request a course.
What your responsibilities are:
Please let us know at least 48 hours before the course starts if you are unable to attend or as soon as possible if you are unwell on the day.
Please make every reasonable effort to attend every session of the course.
What you can expect from us:
If you have booked onto a course, we will give you a call to remind you the course is about to start nearer the time.
If you need help organising how you will get to the course venue, we will call you. We can provide you with bus route maps, bus timetables, organise parking spaces, reimburse your bus fare or fuel costs and in exceptional circumstances organise you a taxi.
If you are on the waiting list and a space becomes available, we will call you as soon as possible to see if you can attend.
Any customer who fails to attend two courses or more than two sessions of a multi-week course without letting us know beforehand will be prevented from attending any future courses for a minimum six months.
For further information, please visit our website www.stockporthomes.org and type ‘Training Charter’ into our search engine.
Need help getting back into work, volunteering or work experience? Stockport Homes have a dedicated Employment Support Worker who can help you get started.
Do you want to be more in control of your debts and spending? Our Debt Outreach Worker has all the information you need to help you find the best way forward.
Want to learn from home, your local library or internet café through your computer? Find out more about our e-learning!
If you are interested in finding out more about and of the above, please contact the Customer Involvement Team (details can be found on the tear-off slip).
You said... We did...
In order to encourage younger customersto attend courses, you should offer age-specific courses.
I want to find out more about Health and Social Care.
I want to attend a DIY course that helps me improve my home.
We are now offering DJing, Graffiti and Health and Social Care courses with priority given to customers aged 16-25.
We are offering a taster session, which can lead onto signing up to a BTEC Level 2 Diploma in Health and Social Care.
We have provided a four day intensive course covering a wide range of DIY activities.
Do you have an idea for a course that you or a group would like to do? If so, please give us a call and let us know (details are on the tear-off slip).
!
Do you want to get recognition for the time you give to your community?
Stockport Homes is offering a recognised qualification in Community Action, for those who already give up their time and are actively involved in making their community a better place to live.
How does it work?You will be paired up with a member of staff who will support you to create a portfolio of evidence of the ways you get involved and what you have learnt from this. This portfolio is then submitted to the Chartered Institute of Housing, and successful customers will be awarded a nationally recognised qualification.
Benefits:Get rewarded for all your hard work
Gain nationally recognised qualifications that may help in your career
Gain new skills
Increase your confidence
One-on-one support with a member of staff throughout
How do I find out more?If you are interested in finding out more about Active
Learning for Residents please contact the Customer Involvement Team (details can be found on the tear-off slip).
Tast
er in
Hea
lth
and
So
cial
Car
e W
edne
sday
11
Janu
ary
2012
10.0
0am
- 2
.30p
m
Gra
ffiti
Janu
ary
2012
TB
CT
BC
DIY
at
hom
eFe
bru
ary
2012
TB
C9.
30am
- 4
.30p
m
Trac
e yo
ur f
amily
his
tory
Tues
day
s, 1
Mar
ch -
29
Mar
ch 2
012
2.00
pm
- 4
.00p
m
Face
pai
ntin
g f
or
your
co
mm
unit
y ev
ent
Frid
ay 2
0 A
pri
l 201
29.
30am
- 2
.30p
m
Dis
cove
r yo
ur g
reen
fing
ers
Sat
urd
ay 2
8 A
pri
l 201
210
.00a
m -
1.0
0pm
Dra
win
g a
nd p
aint
ing
fo
r th
e te
rrifi
edT
hurs
day
s, 2
3 Fe
bru
ary
- 22
Mar
ch 2
012
5.30
pm
- 7
.30p
m
Wo
rk E
xper
ienc
e, V
olu
ntee
ring
and
Em
plo
ymen
t A
dvi
ce
Par
enti
ng S
kills
E-l
earn
ing
I wo
uld
like
so
me
help
man
agin
g m
y m
one
y
I am
inte
rest
ed in
Act
ive
Lear
ning
fo
r R
esid
ents
Co
urse
Dat
eT
ime
This leaflet gives you information about the FREE Customer Training provided by Stockport Homes. If you would like a copy in large print, Braille, on audiotape or CD, please contact the Social Inclusion Team on 0161 474 2860 or email: [email protected] or text 07891 949399.
Portuguese
Farsi
Chinese
Arabic
Urdu
Polish
Getting involved. It won’t leaveyou out of pocket!
Fuel and parking costs…
Sorted!
Help with getting to meetings and events...
Sorted!
Re
ques
ted
Re
ques
ted
£
FREE coursesFor customers of Stockport Homes
