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Skill Matrix and Competency Evaluation - Career Development
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4/16/2015 SkillMatrixandCompetencyEvaluationcareerdevelopment
http://www.citehr.com/131077skillmatrixcompetencyevaluation.html 1/12
Charulatha_raghulStartedTheDiscussion:
DearAll,CanAnyoneGiveMeAnIdeaToHowToPrepareSkillMatrixAndConductCompetencyEvaluation.WhatAreMethodsWeCanDoCompetencyEvaluation?Regards,Charulathal
VIKRAMREDDYN
HiRahul
SkillMatrixisawaytocapture/identifytheskillsrequiredforaparticularjob.Thiscanbeoftwotypesagain:1.TechnicalSkillMatrix,2.BehavioralSkillMatrixItisaway,where,youcanorshouldidentifytheSkillsrequiredforaparticularjob,inaparticulardepartment/team.Pleasefindtheattachmentofskillmatrix.
RegardsSandy
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ANKITCHATURVEDI
DearFriend....,Iamattachingehrewithsomefilesregarding"COmpetencyMapping".....Ihopethey
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SkillMatrixAndCompetencyEvaluation
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4/16/2015 SkillMatrixandCompetencyEvaluationcareerdevelopment
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MappingProcess.doc(28.0KB,7104views)
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PREETIYADU
hicharulatharaghulimsendingudetailofaprojectandareviewofgapanalysiskindlygothroughthat&mailmeonmyid .
regards
preeti
Thecompetencystudybeingundertakeninvolvesparametersofknowledge,skills,&attituderequiredtoperformthejobs.Thereviewofcompetencymapping,gapanalysis&jobdescriptionhasleadedtoalignthemwithrespecttoTrainingNeedIdentifiedofthedepartmentofqualityassurancetothefutureplanoftheorganization.Thereisno.ofgradesfromLC01toLC07ineachdepartmentaccordingtotherequirementtotherequirementofthedepartment.ThisresearchhasbeenconductedatJojoberaCementPlant,AcementdivisionofLafargeIndiaPvt.Ltd.,Jamshedpur.
OBJECTIVE
Toreviewthejobdescriptionofthevariousjobsofthedepartment.Toreviewthecompetencymappingofeachnatureofjobeachpositioninthedept.Toalignthejobdescription,competencymapping,gapanalysis&trainingneedassessment.
SCOPE
TheDepartmentofQualityAssuranceinCementIndustry.Forperformanceappraisaloftheemployees.
REVIEWOFLITERATURE
Overthepast10years,humanresources&organizationaldevelopmentprofessionalshavegeneratedalotofinterestinthenotionofcompetenciesasakeyelement&measureoftheperformance.Competenciesarebecomingafrequentlyused&writtenaboutvehiclefororganizationalapplicationsuchas:
Definingthefactorsforsuccessinjobs(i.e,work)&workroleswithintheorganizationAssessingthecurrentperformance&futuredevelopmentneedsofpersonsholdingjobsroleMappingsuccessionpossibilitiesforemployeeswithintheorganizationSelectingapplicantsforopenpositions,usingcompetencybasedinterviewingtechniques.
4/16/2015 SkillMatrixandCompetencyEvaluationcareerdevelopment
http://www.citehr.com/131077skillmatrixcompetencyevaluation.html 3/12
Competenciesincludethecollectionofsuccessfactorsnecessaryforachievingimportantinaspecificjoborworkroleinaparticularorganization.Successfactorarecombinationsofknowledge,skills,&attitudeknownasKSAs.Therearethreedefinitionswhicharenecessarytodiscuss:
CompetencyMap:Acompetencymapisalistofanindividualscompetenciesthatrepresentfactorsmostcriticaltosuccessingivenjobs,departments,organizations,orindustriesthatarepartoftheindividualscurrentcareerplan.CompetencyMapping:Competencymappingisaprocessanindividualusestoidentity&describecompetenciesthatarethemostcriticaltosuccessinaworksituation&workroles.TopCompetencies:Topcompetenciesarethemostimportanttoanindividualintheirongoingcareermanagementprocess.
Therearenumbersourcesthatdescribesomeverycommonpersonfunctioningcompetenciesfoundtobeimportantforemployeesatalllevelsacrossorganization.OnegoodquoteinthisareaisfromMichaelZwell(2000,Pgs5355),theauthorofcreatingcultureofcompetencieswhenhesays,Fromthebodyofcompetencyresearchtodate,abasesetacompetencieswoulddifferentiatethetopquartileofperformersfromtherestinmostpositionsinanorganization:initiative,influence,ResultOrientation,Teamwork,ServiceOrientation&concernforquality.
HowdoCompetenciesrelatestoindividualCareerDevelopment?
Oneofthefirstencounterswithcompetenciesformostindividualsisinsecuringemploymentinaneworganization.Organizationthatarepurposefullyusingcuttingedgemethodstochoosetalentforpositionsorprojectrolesareengaginginwhatiscalledcompetencybasedinterview&selection.Latertheseareusedastoassessperformance,toencouragefuturedevelopmentplansfromindividuals&toplanforsuccessionintheorganization.Ifwetaketheexampleofthefulcrumnetwork,anorganizationaldevelopmentconsultingbrokerageorganization.FulcrumrecentlyreleasedamanualentitledHowtoHiretheRightConsultant,inwhichitidentified18factorsthatcanusedtoevaluateconsultant,(FulcrumNetwork,2002,pg.10)Mostofthe18factorswouldbeconsideredcompetencies,accordingtothedefinitionincludedinthisresearch.
WhyshouldindividualEmployeesMaptheircompetencies?Thereasonsare:Gainsacleanersenseoftruemarketabilityintodaysjobmarketoncetheindividualknownhis/hercompetenciescomparetothosethatareaskedforbythejobmarketinkeypositionsinterest.Projectsanappearanceasacuttingedge&wellpreparedcandidate,whohastakenthetimetolearnaboutcompetencies,investigatethoseindemand,&maphis/herowncompetenciespriortointerviewing.Demonstratesselfconfidencethatcomesfromknowingonescompetitiveadvantagesmoreconvincingly&frombeingabletoarticulatethoseadvantagesinspecificlanguage.SecuresessentialinputtoresumedevelopmentasetofimportanttermstouseindescribeexpertisederivedfrompriorcareerexperienceDevelopsthecapabilitytocompareonesactualcompetenciestoanorganizationorpositionrecruited/preferredcompetencies,inordertocreateanindividualDevelopmentPlan.
Reference:Careerplanning&adultDevelopmentNetwork
WhatisGapAnalysis?
GapAnalysisisthegapbetweenwhatis&whatoughttobe.Gapanalysisisaveryefficienttoolasitcouldbeofuseintheperformanceappraisalofemployees&indevelopingacompetencybasedpaysystem.Itestablishesmeasurementtoassessdifferenceintheperformancelevels&tendstogivesuggestionstoovercomethedifference.
4/16/2015 SkillMatrixandCompetencyEvaluationcareerdevelopment
http://www.citehr.com/131077skillmatrixcompetencyevaluation.html 4/12
THEEMOTIONALCOMPETENCYFRAMEWORKInitiative&committed
EmotionalAwareness
TeamBuilding
Serviceorientation&Politicalawareness
Innovation&Control
PERSONALCOMPETENCE
Conflictmanagement
RESEARCHMETHODOLOGY
SourcesofDataCollection:
Thisresearchwasdoneonthebasisofsecondarydata,whichwasprovidedtomebytheorganizationthroughtheconcernHRpersonnelofthecompanyi.e.,LafargeIndiaPvt.ltd.Thedatacomprisesofjobdescriptionofseveralofpositionsofpermanentworkmen,competencymatrix(existing&desired)ofthedepartmentoftheorganization.
Universeforthestudy:
QualityDept.:ProcessAssistant(Chemist),UtilityHand(Sampleman),Jr.ProcessAsst.(TestercumGauger).ItconsistedofallthepermanentworkmensocalledNOPRsofthedept.ofQA.
DescriptioninDetail:DesignationGradeNo.ofEmployeesNatureofjob
ProcessAssistantLC068ChemistUtilityHandLC017SamplemanJr.ProcessAsst.LC053TestercumGauger
ToolofDataCollection:
Thetechniqueofdatacollectionforthestudywasthroughanunstructured&focusedinterviewconductedwiththeHODofthedept.anddetailofgapanalysis,jobdescription,competencycheckwhichwaspreparedtwoyearsback&TNAoftheemployees(NOPRs)fortheyear2007.
SamplingTechnique:
Asthetechniquearedeliberatesampling&convenienceSampling.Thestepsfollowedtoreviewthecompetencymapping:
4/16/2015 SkillMatrixandCompetencyEvaluationcareerdevelopment
http://www.citehr.com/131077skillmatrixcompetencyevaluation.html 5/12
Thestepsfollowedtoreviewthecompetencymapping:
StepI:ReviewofJobdescriptionofQADeptt.1.Chemist(QA)GradeLC06ProcessAssistantPageno.20
ShouldbeB.ScgraduateShouldpossessbasicknowledgeofcomputers.ShouldbewellconversantwithISSpecificationforcement,relatedrawmaterial&testingprocedure.Shouldbewellacquaintedwithstatisticaltechniqueforqualityimprovement.
2.TestercumGauger(QA)GradeLC05Jr.ProcessAssistantPageno.21
Shouldpossess10+2qualificationorB.Scgraduate(preferable)Shouldpossessminimumof5yearsofindustrialexperienceShouldpossessbasicknowledgeincomputersShouldbewellacquaintedwithstatisticalTechniqueforqualityimprovement.
3.Sampleman(QA)GradeLC03AssociatePageno.19
Thereisnoassociateinthisdeptt.Accordingtothedeptt.,thesamplemanisLC01(UtilityHand)Shouldpossess2yearsofindustrialexperience.ShouldbematrixShouldbeIMSAwarenessShouldhaveknowledgeofphysicaltesting.Shouldhavebasicknowledgeofcomputers.
StepII:CompetencyMappingthroughBehaviouralEventInterviewBehaviouralEventInterviewtechniqueisbasedonthepremisethatthebestpredictionoffuturebehaviourispastbehaviour.Forservingmypurposethemanagers&otherofficerswereselectedofthedeptt.ToknowthekindofworkthevariousNOPRSdo.Thepurposeofthisinterviewwastomatchemployeesskills,knowledge&motivewiththerequired&thesuccessfactorsofthejobs.
StepIII:Criteriaforcompetencychecks.LafargeIndiaPvt.Ltd.hasitsowngradingsystem.ThegradesallocatedtothenonofficersinpayrollarefromL1toLC7.Theparametersofknowledge,skill,&attitudecarrythecompetenciesrequiredbytheemployeesofthenamedgradestodotheirjobs.Thecriteriaforcompetencycheckhavebeenpresentedinamatrixform.Thematrixshowsthedesiredcompetenciesthatanemployeemusthave.LastlythecompetencymappingwasreviewedonthebasisofTNA&jobdescription.
RevisedcriteriaofcompetencymappingasaresultofcompetencymappingofQualityAssurance.
CRITERIAFORCOMPETENCYCHECKFORPERMANENTWORKMEN(QUALITYASSURANCE)*
CATERGORY
KNOWLEDGE
4/16/2015 SkillMatrixandCompetencyEvaluationcareerdevelopment
http://www.citehr.com/131077skillmatrixcompetencyevaluation.html 6/12
SKILL
ATTITUDE
PROCESSASSTLC06(CHEMIST)1.shouldbeB.Scgraduate.2.BasicknowledgeOfcementmanufacturingprocess.3.ConversantwithISspecifications&RevisedSTIforcement,relatedrawmaterial&chemicaltestingprocedures4.Basicknowledgeoncomputers.5.AwarenessonIMS&emergencysituation.6.Awarenessonsafetyprecaution&useoffireextinguisher.7.Knowledgeofstatisticaltechniqueforqualityimprovement.8.CalibrationofLaboratoryEquipment1.Shouldpossessminimumof5yearexperienceinchemicaltestingofcement&relatedrawmaterials.2.Shouldpossessleadershipskill.3.Shouldhaveeffectivecommunicationskill&interpersonalrelation.4.Shouldbeabletohandleshiftactivity&interpretreportedresults.
1.Shouldhavepositiveattitude.2.Shouldbeagoodteammember.
Jr.ProcessAsst
LC05(TestercumGauger)1.Basicknowledgeofcementmanufacturingprocess.2.Shouldbe10+2(preferablyB.Scgraduate)3.ConversantwithIS&RevisedSTISpecificationsforcement,relatedrawmaterial&physicaltestingprocedures4.Shouldbasicknowledgeincomputeroperation5.AwarenessonIMS&emergencysituation6.Awarenessonsafetyprecaution&useoffireextinguisher7.Knowledgeofstatisticaltechniqueforqualityimprovement.8.CalibrationofLaboratoryEquipment1.Shouldpossessleadershipskill.
4/16/2015 SkillMatrixandCompetencyEvaluationcareerdevelopment
http://www.citehr.com/131077skillmatrixcompetencyevaluation.html 7/12
2.Shouldhaveeffectivecommunicationskill&interpersonalrelation3.Shouldhave5yearsexperienceinphysicaltestingofcement&relatedrawmaterials
4.Shouldbeabletohandleshiftactivity&interpretreportedresults.
1.Shouldhaveapositiveattitude2.ShouldbeagoodteammemberUtilityHand
LC01Sampleman
1.Conversantwithsamplingprocedure&samplepreparationAwarenessonRevisedSTI2.Knowledgeofphysicaltestingofcement3.Shouldbematricorliterate.4.AwarenessonIMS&emergencysituation5.Awarenessonsafetyprecaution&useoffireextinguisher6.Shouldhavebasicknowledgeofcomputers1.Shouldpossessminimum2yearsexperienceinsamplecollection&samplepreparation2.Abilitytounderstandtheinstructions1.Shouldhaveapositiveattitude2.Shouldbeagoodteammember
ThestepsforconstructionofGapAnalysis:
StepI:ReviewofCompetencymapping(Referconstructionofcompetencymapping)
StepII:ConstructionofTrainingNeedIdentified.
StepIII:FormationofGapAnalysisthroughcomparisonofStepI&II.
OBSERVATION&CONCLUSION
Aftergoingthroughlongsteptoreviewcompetencymapping,gapanalysis&TNA,theobservationwasnotmuchsurprising.AsthecompanynamedLIPLisawellknowncompanywhospendscroresofmoneytocatertheemployees&theirdevelopment.Sothattheycancometothelevelofpresentupcomingcutthroatcompetition.Thecompanyfocusesonselfdevelopmentworkshop,costconsciousnessetc.HODSaretheonewhoarebusyinpreparingthemoduleofproductawareness.Leadingtocomparisonofdifferentbrandsofcement.Thegapsrangedfrom2or3&1inskills,wellnogapwasfoundinattitude.Hencethedepts.Headisputtingallthecontributionitcancontributefortheprogressoftheemployees&company.
ASHKANI.SHREE
HI..thisisshreedharimnewtoCiteHR,plshelpmeifuhaveanyinformationregarding"DevelopingacompetencyframeworkforworkmeninIndianConstructionIndustryas"asimdoingmyprojectonthistopic...myemailidis
regardsshreedhar
NISIGANDHA87
4/16/2015 SkillMatrixandCompetencyEvaluationcareerdevelopment
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HowtoascertainTrainningvsSkillsmatrix?AlsowhatisthecorrectwaytoderivetheCapabilitymatrixofMechanical/ElectricalengineerswithrespecttoPrintingmachineservicing?
PREETHI.MBA
HiAnkit,IamdoingMyMBAProjectinCompetencymappingforthequalitydepartmentforavalvesmanufacturingcompany....
Iamsopleasedtoseeurattachmnethere....CANYOUPLEASEHELPregardignmyproject....Iamdoingacompetencemappingframeworkin4levels1.basic2.competitive3.advanced4.expert
ButiamnotabletogetwithqualitiesandskillsneededtoproceddtoeachlevelinQualitydepartment..kindlyhelpme....asiamstrugglingtofinishmyproject.....hopingforyouquickresponse
Quote:
OriginallyPostedbyankitchaturvediDearFriend....,
Iamattachingehrewithsomefilesregarding"COmpetencyMapping".....
Ihopetheymighthelpyouout....
Regards
Ankit09869851356
PREETHI.MBA
Hieveryone....Ihopethere'slotofmentorsappearingheretoguidepeoplewhoarebegineerslikeus..Iamrightnowdoingaprojectincompetencymappinginqualitydepartmentofavalvesmanufacturingfirm...Ihavedecidedtocatagorisecompetencyinto4levels,basic,competitive,advancedandexpertlevel..butiamreallyinsearchofthequalitiesandskillsetsneededtoapersonnelinqualitycontrolandqualityassurancetomeetwiththesevariouslevels..
kindlycananyonehelpmeoutwithsuggestionsandotherdatasources..Mymailidis,anddoplzsendanyattchmentsreagdingmywork....thanks
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SS_SALUJA
Hi,CananybodygivemeaknowledgeongradesdeployedtoanemployeebytheHR.Ifpossiblespecifythegrades.RegardsSarab
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hi,cananybodygivemeproperknowledgeabout"customersatisfactionfeedbackonqualityandtimelinessofadministrationservices".qualityservicesforourinternalcustomers.sendmeppts,projectoranyinformation.mailme
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