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Running head: THE SITUATIONS-FOCUSED MODEL 1 The Situations-Focused Model: A Model Within Solution-Focused Brief Therapy Tomasz Switek The Solutions Focused Approach Center

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Running head: THE SITUATIONS-FOCUSED MODEL 1

The Situations-Focused Model: A Model Within Solution-Focused Brief Therapy

Tomasz Switek

The Solutions Focused Approach Center

Author Note

Tomasz Switek has an M.A. in social rehabilitation and is a solution-focused

therapist, trainer, and supervisor in Piastow, Warsaw, Poland.

Please direct correspondence regarding this article to email:

[email protected]

THE SITUATIONS-FOCUSED MODEL 2

Abstract

In this article, I am aiming to describe the situations-focused model and some of the

paths that led me to develop it. These paths have helped me move beyond the

problems versus solutions dichotomy and to focus on what I call situations focus. In

this article I will outline this situations-focused model. The main idea of the situations-

focused model is to leave behind the labeling of any situations as either being a

problem or a solution and move toward using the more neutral word situation. This

makes it possible to have neutral descriptions and to only use evaluative positive or

negative descriptions when useful. This then makes it possible to start using the

words problems and solutions in a complementary way, as possible options to

describe the same things; the same situation can be perceived as both a problem

and solution at the same time, depending on using different contexts and aspects. I

share a hope that at least some points in this article will in some way be sufficiently

useful for you, the reader.

Keywords: situations-focused, solution-focused, brief therapy, therapeutic

techniques

THE SITUATIONS-FOCUSED MODEL 3

The Situations-Focused Model: A Model Within Solution-Focused Brief Therapy

In this article, I am aiming to describe my situations-focused model and some

of the paths that led me to develop it. These paths have made me find a way beyond

the problems versus solutions contradiction, finding advantages in focusing on what I

call situations. I see this model as one within the solution-focused family of working

models. Something that may surprise you is that I also view the so-called "problem-

focused" approaches as an important part in creating my personal style of work.

Presently through my situations-focused model, I demonstrate my effort to adapt

ideas from solution-focused brief therapy (SFBT) for my Polish colleagues to use

within the Polish “real social welfare battle field.”

My Personal Solution-Focused Journey

The first time heard about SFBT was about 16 years ago when one of my

mentors encouraged me to get more information about an interesting model that he

was learning at Jacek Lelonkiewicz’s Brief Therapy Center in Poland. At the time it

was becoming quite easy to find details via internet so my first Google result was Hot

Tips and Hot Tips II by Insoo Kim Berg (n.d.–a, n.d.–b) at the Brief Family Therapy

Center (BFTC). I was fascinated by the solution-focused perspective of

conversations and the focus on working with the possibilities of all clients and began

investigating this model further. A little later, I quickly went through a pile of papers

and books from solution-focused writers, such as Keys to Solution in Brief Therapy

(de Shazer, 1985) and Clues: Investigating Solutions in Brief Therapy (de Shazer,

1988), Working with the Problem Drinker (Berg & Miller, 1992), and Residential

Treatment: A Cooperative, Competency-Based Approach to Therapy and Program

Design (Durrant, 1993). I then met Luc Isebaert and learned the solution-focused

model developed at the Korzybski Institute institutes in Belgium, known as the

THE SITUATIONS-FOCUSED MODEL 4

Bruges model. After spending time in Bruges and reading Luc Isebaert and Marie-

Christine’s Cabié’s book Pour une Thérapie Brève. Le Libre Choix du Client Comme

Éthique en Psychothérapie [For a brief therapy. The client’s free choice as an ethic

positioning in psychotherapy] (Isebaert & Cabié, 1997), I was again very inspired and

continued to develop my practice using all I had learned. Some of the basic ideas

learned from Brues Model were for me: concept of creating useful meanings

(eusemie), possiblility of creating useful maps by therapist (hypothesis), utilizing

professional knowledge and sharing with client, understanding SFA much more as a

way of thinking, than a matter of thechnique. I also came to the conclusion that

even though the basic solution-focused thinking stemmed from the work of BFTC in

Milwaukee, they were not the only group developing solution-focused work. Rather,

there were actually a couple of hot spots in the world working and developing the

solution-focused approach. With time, I attended many workshops at the Brief

Therapy Center in Poland as well as many conferences arranged by the European

Brief Therapy Association (EBTA). Listening to plenaries, partaking in workshops

and informal meetings, and making friends with so many solution-focused

practitioners encouraged me to work on adapting the solution-focused ideas to fit my

own inner, personal ecosystem.1 Giving obvious credits I want to stress that both sf

traditions - from Bruges and from Millwaukee - in various ways are basis for my

situations focused model.

One of the main questions that inspired my solution-focused thinking came

from Luc Isebaert during a visit to Bruges and the A-Z Saint John Hospital Psychiatric

Unit in 1997. As far as I remember, the question was: “Tomasz, do you really think

1 With the term personal ecosystem, I refer to the system of all cognitive factors which exists in my psyche, brain or wider body, like knowledge, thoughts, meanings, concepts, words, and so on, which strives for equilibrium.

THE SITUATIONS-FOCUSED MODEL 5

that SFBT is about using specific technique as a must? That you have to use the

miracle question in order to be sure that you work in a solution-focused way?”

My answers to this and related questions were the beginning of the

crystallization of the situations-focused model, which then developed over time and

with experience. At this time, I worked at an ambulatory setting for people with

alcohol problems as well as a non-governmental organization (NGO) aimed at

preventing domestic violence, where I worked with people who used to use violent

behaviors in their homes. I worked for the social welfare system with a diverse range

of clients with differing diagnoses. Very quickly, I realized that I liked that SFBT is not

about eliminating patterns, behaviors, and thoughts, but about creating useful

alternatives for them. At this point, I decided to continue using some of my previous

therapeutic experiences that I still found useful, as I was simultaneously trying to

establish SFBT ideas as my professional backbone and adopting SFBT into my inner

ecosystem. Working with clients brought me plenty of questions; some of them were

about the usefulness of staying exclusively within the client’s perceptions and

perspectives, such that the therapist should “leave no footprints.” During this time, it

was very helpful that to be able to constantly observe and consider the answers that

de Shazer and Berg gave in discussions on the SFT-l listserv.2 At the same time, the

annual EBTA conferences were a great place to find people who were also eager to

talk about these questions and consider different approaches to the solution-focused

mainstream practice and what may lie beyond it. After this intense phase of

admiration of the solution-focused approach, it was the time to abandon the notion

that it was “the best and the only way of helping people,” and move toward a position

that the solution focus is “one of many methods as good and as weak as other

methods, but closest to me.” Thus, with this change in perspective, far more doubts

2 The sft-list is an email listserv. See http://www.sikt.nu/enginstrsft.html for details.

THE SITUATIONS-FOCUSED MODEL 6

and questions started to emerge. I asked some of my solution-focused colleagues in

order to obtain more answers and, though I found some useful conversations, I very

often experienced answers that sounded like “take aspirin and wait,” “suppose you've

heard the answer what would be different,” “what is your experience until now,” and

“that is not solution-focused thinking.” This was less than I had expected, and I

started to have the impression that, at least sometimes, asking questions was warmly

welcomed, but mainly when they were solution-focused questions, not questions that

challenged some of the solution-focused ideas or assumptions.

Doubts and Questions

One of the tendencies I was not able to agree with was the tendency to

comment on other therapeutic models, especially “traditional” or “problem-focused"

models in a negative way. I had noticed this many times during workshops, where

so-called old or traditional models were presented with a hint of irony and critique.

The same tendency is echoed in solution-focused writing where, for example,

authors refer to practices performed within other “traditional approaches” as being

bad by definition. I also could not understand the use of the three types of client-

therapist relationships (customer-, visitor- and complaint-relationships), where two of

them were named in a way that suggested a non-collaborative relationship, while at

the same time it was claimed that every client cooperates in his or her own unique

way (Berg, 1992; Jacob, 2001). It was also difficult to fully support the idea that

using diagnoses, considering deficits, sharing one’s perceptions with clients, and

creating hypotheses should not be treated as an option within SFBT. Additionally,

the vivid expressions about treating clients as the experts, who always knew better

about what is good for her/him sounded to me like a slight overestimation of clients’

abilities. It was also difficult to blindly accept the idea that talking about problems is

THE SITUATIONS-FOCUSED MODEL 7

less useful than talking about solutions, while I personally was not always even sure

if the conversation I was in was a problem-focused or solutions-building

conversation. These contradictions I noted are derived from the strong emphasis

within the solution-focused model to establish a dichotomy between problems versus

solutions, as though they are two separate and mutually exclusive patterns of

conversation.

The problem versus solution division line has been created and described with

a tendency to question the problem-focused way of working and promote the

solution-focused way of working (Berg & Kelly, 2000). It was clear that problems

were perceived as a different category of the client's reality, and that solutions were a

very different and better one (George, Iveson, & Ratner, 1999). I had the impression

that part of the solution-focused identity had to be created by relating to and negating

what were collectively called “problem-focused” approaches (Metcalf, 1998; Sharry,

Madden, & Darmody, 2001).

The miracle question technique—whereby the therapist engages the client in a

conversation about how life would look if a miracle were to occur such that all his/her

problems were suddenly resolved—was and still is suggested as a powerful tool to

help clients to describe their preferred future free from problems. Also, solution-

focused therapists developed the technique of problem-free talk as a way to find

effective ways to locate clients’ resources. Exception questions help clients focus on

the times where the problem is not present or is less intense and develop a non-

problem narration about the past. In many ways we encourage to look for something

different, different to the problem, what seems to be better and more useful. Yet still,

in the promoted solution-focused techniques, like in the miracle question, the

technique is described in opposition to “the problem.” Out of this observation, I

THE SITUATIONS-FOCUSED MODEL 8

realized that it is within the SFBT model that the problem actually is created as a real

factor to serve as a reference point to allow the building of this other real factor, the

one we called the solution.

Getting several lessons during the many workshops I attended, I learned that I

should not to talk about problems, since talking about problems would generate more

problems, while talking about solutions would generate solutions. However, I felt

some kind of difficulty following and promoting this type of thinking. I was much more

close to Michael Hjerth's thinking that talking about solutions creates more talk about

solutions, but not nececarily more solutions, and that talking about problems, creates

more talk about problems, not obviously more problems.

Arriving at Some Answers

The context that I have been trying to describe above brought rumination and

some chaos to my own understanding of the solution-focused model, and also

reinforced my will to continue the questioning of some aspects of the model and how

it was described and taught. I did draw some conclusions, which led me toward the

formulation of what would become the situations-focused model, a model I place

within the broader concept of solution-focused brief therapy. My conclusions were as

follows:

The solution-focused approach is not about questions and answers; it is about

meanings, which are associated with the thought content, which is often

expressed using words during the conversation. In many cases, however, it is

more useful not to use words; instead, movement, sound, pictures, and other

channels of describing the world and expressing ideas can be used.

THE SITUATIONS-FOCUSED MODEL 9

For a solution-focused therapist, it is very important to develop the ability to be

effective in utilizing the client’s words, claims, statements, and answers; at the

same time, the therapist delivers his or her own statements. The therapist’s

statements should be introduced after he or she has gotten the client's

authorization. This is much more important than any ability to just ask the

standard solution-focused questions or use a particular technique.

Before the therapist goes forward with a client in therapy, he or she should be

sure that the client copes with his or her present reality in a sufficient way,

meaning that some aspects of the client’s safety as well as the safety of others

have to be taken into account.

There cannot be a solution-focused approach without a past history of the

client. Only with the past as a basis can you build on a client’s perceptions of

the present and preferred situations. The past creates the situation and, at the

same time, also creates a range of possible choices by providing a set of

accumulated experiences. Also expectations of the possible future

consequences of the preferred situations creates the situation.

It may be the case that the only reasonable way to help the client to create his

or her preferred situation is to go through the existing problem stories to find

out more useful meanings within them.

Relying on and utilizing the client’s resources beyond what will be supported

by the context outside the therapeutic relationship may actually disempower

the client and limit his or her possibilities. Thus, following a humanistic

tradition, the therapist might consider gathering and combining different

perspectives, knowledge, and experiences, while still respecting the client’s

choices and working within his or her worldview.

THE SITUATIONS-FOCUSED MODEL 10

Others’ perceptions may be equally important to the client’s own in solution-

building the process. The art of solution-focused work lies in the process of

effectively connecting and utilizing the potentials of a situation.

The client is the owner of his or her life: But the client is not an all-knowing

expert who possesses every idea or answer in existence. Thus, incorporating

external perspectives can be more effective than constantly working within the

client’s perspectives.

In some cases, the client’s greatest resource may be his or her ability to

incorporate external resources.

It may be possible that the therapist or others may see things in a much more

appropriate and useful way than the client. This does not change that it is the

client’s perceptions and perspectives you must build upon and connect to, so

external perspectives must be compatible with the client’s “hardware and

software.” Then, these external perspectives can become workable and

useful in therapy.

Solution-focused professionals are responsible for much more than asking

questions. These responsibilities may, for example, stem from one’s role in an

organization—the solution-focused practice will lead to different performances

depending on one’s profession, such as social worker, school teacher, or

therapist.

Depending on the client’s characteristics such as age, condition, and context,

using and applying SFBT methods should be carefully adapted to his or her

needs. There is a huge difference between working, for example, with

children versus adults, or physically well versus physically disabled clients.

THE SITUATIONS-FOCUSED MODEL 11

Changing My Solution-Focused Perceptions

I cannot remember when the idea of a situations focus came to me for the first

time, but I see now that it was enhanced both by my clients and the colleagues I met

during my solution-focused training in clinical work and in workshops. Many times, I

experienced cases where so-called problems were experienced as a situation that

was the source of many minuses, and at the same time of some pluses. In similar

way, solutions were experienced as a situation of many pluses with some minuses. I

also found that when the client had achieved the so-called solutions, they were no

longer wanted outcomes, mainly because of the costs that were connected with

maintaining them. Some of my clients were unsatisfied with the achieved solutions

and decided to step back to previous situations, often the situation they initially

experienced as problematic. From the perspective of having achieved the desired

solution, however, the old situation became more wanted than the original solution.

For example, some of my clients decided to go back to their partners at the risk of

experiencing violence instead of being alone during Christmas time and having to

spend weeks or months at a shelter. Some of my clients decided to go back to an

overwhelming workload instead of spending more time with their families and their

dynamics. Still, other clients decided go back to their previous diets rather than

experiencing the constant fights with their families about their new strange ways of

eating.

I had actually started to get the impression that defining something as a

problem or a solution is very tricky, and that in fact probably most everything can be

called both a problem and a solution, depending on one’s perspective, values, and

points of reference. It helped me to realize that keeping this distinction between

problems versus solutions was not as useful as an idea that I would have liked it to

THE SITUATIONS-FOCUSED MODEL 12

be that using this distinction had led me to experiencing many phenomena as full of

minuses, when I could have seen pluses. One of the minuses was that the

distinction made it difficult to find useful, solution-focused conversation around parts

of situations that were connected to what was called a “problem focus” and its roots,

understanding, dynamics, and attributes. On the other hand, it was also difficult to

talk about potential minuses of the preferred future situations, as they were defined

as solutions.

The very first practical conclusion, still based on using the problem-solution

labeling and definition, was that solution talk can be a talk about solutions, as well as

about problems, and that problem talk can be a talk about problems, as well as about

solutions. This idea encouraged me to start thinking that neither problem talk nor

solution talk rely so much on the theme of conversation, but rather, rely much more

on the way we talk about clients’ life situations. The importance was the shifting from

what I talk about to the how I talk about it; then I can talk about all situations, their

content, meanings, and pluses and minuses. So, at this time, the critical ideas

derived from solution-forced brief therapy (Nylund & Corsiglia, 1994) became very

close to me. They describe how a compulsive need for the therapist to use words

like change, better, good, preferred future, suppose, not knowing, doing less, and so

on, in replacement of any problem-based narrations may in fact be less useful or

even harmful to the client’s therapeutic experience.

It was at this time I stared to consider the usefulness of both versions of the

questions below. It helped me free my mind from having to place all therapeutic

phenomena in one or the other side of the solution versus problem division line. I

invite the reader to try to read and make sense of both formulations below. It is a

trick of perspectives and perception to be able to do it:

THE SITUATIONS-FOCUSED MODEL 13

In spite of the problem/solution, what is lacking in your life?

What is difficult to take care of because of the problem/solution?

What is difficult to achieve given the problem/solution?

What important things do you feel are endangered because of the

problem/solution?

What do you miss most in the problem situation/solution situation?

I used these questions to successfully alternate between both focuses, and

the answers helped my clients to name both unsatisfied needs and wanted goals.

The Concept of the Situations-Focused Model

The following months and years of experience impelled me to quit using the

problems versus solutions dichotomy and to move toward using another word which

seemed to be much more neutral and useful. I started to use the word situation or

situations. From my perspective the word situation had a much closer connection to

the possibility for reflection around questions such as: What was? What is? What will

be? I found it important to be able to pose this question in a non-evaluative way, to

allow all aspects of so-called pluses and minuses of a situation to be possible to be

talked about in the therapeutic conversation, and to be free from a compulsive

changing of the client’s perspectives and perceptions to fit a solution-focused

perspective. Idea of considering things from different perspectives and contexts

showed wery well, that the same "something" can be useful and not useful at the

same time. Useful in one context of life (eg. family) and not useful in different context

of life (eg. work) Then, it's much easier to grasp that the figure (it's pluses and it's

minuses) depends on the chosen background. Defining something as a problem or

as a solution may then be considered in a more flexible way depending on context,

and the meaning of the situation can simultaneously contain pluses and minuses.

THE SITUATIONS-FOCUSED MODEL 14

Three Perspectives: Present, Preferred, and Exceptions Situations

The present situation is one of the three main perspectives to consider while

having a preferred situation-building conversation, which contains the following:

neutral descriptions, negative (minuses) descriptions, and positive (pluses)

descriptions of the present, past, and future. So, the three perspectives are the

present situations, the preferred situations, and the data situations perspective.

You can notice that in this model these three types of situations are described

by using different types of quality. "Present situations" is described by the perspective

of time - the most important factor of the present situation is its presence. Present

situation is about something which simply exists now in client's life, or at least,

something client thinks that exists. We draw the strong connection between "present

situation" and its experiencing, understanding by the client. While we move toward

"preferred situations" we stop to use quality of time - "preferred situation" is not

located directly in the time perspective - in the future - it's located somewhere in time

- maybe in the future, but also maybe in presence. By doing this we make it also

more the matter of "possible now" than just "possible future". Instead of using time

quality, we use "will quality" - something more wanted, more desired, more preferred.

Again we do not use the term "preferred future" since such wording puts perspective

somewhere in the future. We want to bring the change closer to the client so we hope

that term "preferred situation" is closer to "now", that "preferred future". Moving

toward the past and utilizing past experiences we decided to use word "data

situations". In SFBT tradition utilizing client's past experiences are called "exceptions"

- times when the problem does not appear, or was less intense, or when at least

parts of client's goals or preferred future already exists. It was obvious that in

exception technique we refer to client's personal experience. I.K. Berg defines

THE SITUATIONS-FOCUSED MODEL 15

"exceptions" as, "those past experiences in a client's life when the problem may

reasonably be expected to have occurred, but somehow did not". (Berg, I.K. and de

Jong, P. (2002) Interviewing for solutions, Brooks Cole, p. 104). In our model we try

to utilize very various sources of experience and set of them are external to clients

experience. Thus we have to consider redefining "exceptions" definition or just to

start to use different wording. In our training practice we used to present traditional

exceptions definition and after we present our "exceptions" definition which is:

"Exceptions - client's or other's experience, which can be possibly useful for a

client to achieve established preferred goals and preferred change"

Concept of "Data situations" are described by the quality of "experience,

knowledge, know how, information". It's based on our "exceptions" definition. That's

why sometimes instead of term "data situation" we use term "exceptions situation".

So "data situation" means (or almost present) situations which contains useful

"knowledge, information, data" which possibly can support achieving client's, other's

or instituional established goals. In obvious way source of "data situations" we see in

"exceptions technique" - "When it was like that? How it was? How it came?" which

refers just to client's experience. In our model we just went beyond client's

experience and we try to utilize every possible source of experience - internal and

external to the client. (more about "data situations" you can read in next parts of it's

article)

See Figure 1 for a conceptual model of the three perspectives.

THE SITUATIONS-FOCUSED MODEL 16

Figure 1. In situation-focused conversations, all situations contain the possibility of a

neutral description while also defining possible evaluative descriptions that are

positives (pluses) and/or negative (minuses).

In a conversation, all situations can be described in a neutral way by asking

questions, like:

How is it? What is going on? How do you react? What is going on in your

mind?

Tell me more about your (past, present, preferred life situation . . .

How would your partner describe the situation?

What’s going on around you?

I would like to hear more about your relationship with . . .

What do you think about . . . ?

Can you say something about yourself and your work?

THE SITUATIONS-FOCUSED MODEL 17

As a therapist, I see your situation in this way . . .

Additionally, all situations can be described also using evaluative questions

when defining some of the minuses or pluses. The below questions are constructed

to talk about a present situation:

What worries/makes you somehow happy in your situation?

What is difficult/okay for you in your children’s reaction(s)?

Tell me more about the troubles/advantages you’re facing in this situation?

What is hard/easy to accept about your workplace?

Which of your reactions is/are not useful to you/your family?

What don’t//do they like in your attitude?

Please describe your deficits/resources as a . . . a bit more . . .

The main idea of the situations-focused model is to leave behind the labeling

of situations as either being a problem or a solution. The idea is to then leave the

problem versus solution contradiction and to move toward using the more neutral

term situation(s).

We define "situation" as the status of the circumstances, factors, or the combination of

circumstances at a specific point in time, which contains components which are and it's

understandings. In other words the way something is positioned and connected with its

surroundings. (definition based on "situation" definition by American Heritage Dictionary)

This makes it possible to have neutral descriptions and to only use evaluative

descriptions when helpful. This makes it possible to start using the terms problems

and solutions in a complementary way, as possible options to describe the same

things, since the same situation can be perceived as a problem and solution at the

same time. In my current practice, thinking in terms of pluses and minuses is more

active than thinking in terms of problems and solutions. I also like to use the term

“preferred situation” instead of “preferred future”, because a preferred situation

THE SITUATIONS-FOCUSED MODEL 18

seems much nearer in time than a preferred future, which seems further away in the

more distant idea of the future.

Three Useful Perspectives: Client´s, Others’, and Therapist´s

In the situations-focused model, there are also three main points of reference

(i.e., perspectives; see Figure 2) from which to describe and build the descriptions of

the present, preferred, and past situations. The first one seems to be very natural to

the solution-focused model: It is (1) the client’s perspective. The second perspective

is also often utilized with the wider solution-focused approach: It is (2) the

perspective of others, such as family members, friends, and so on. Lastly, within the

situations-focused model, the professional perspectives of (3) the therapist are

actively incorporated. To include a professional perspective and still work within the

wider context of the solution-focused approach, the therapist needs, of course, to be

following some rules.

Figure 2. The three perspectives that may offer useful recourses, information, and

ideas to the treatment.

THE SITUATIONS-FOCUSED MODEL 19

Below are some examples of questions that are formulated with these three

perspectives in mind and can be modified to include all three the perspectives:

What do you think about your present/future/past situation(s)?

What do others (e.g., family, friends, co-workers) think about your

present/future/past situation(s)?

Would you like to know something about what my experience as a [insert

professional role] tells me about this present/future/past situation(s)?

In the situations-focused model, the client’s perspective is still the dominant

and main perspective to work with and within, at the same time the perspective of

others and also the therapist could be potentially very useful and valuable for a client.

These additional perspectives can invigorate the working on and achieving of

preferred situations by utilizing data which only can be obtained from these

complementary perspectives. This is achieved by describing the present situations

and exceptions situations also from these perspectives.

The Concept of Seven Levels of Data (Exceptions) Situations

Within the situation-focused model, exceptions situations ate defined as

follows: Exceptions are any data from a situation, usually from the past, which

potentially could be useful for a client in the context of the present situations and the

preferred situations.

Theoretically, each conversation about exceptions is undertaken to meet at least one

of two goals. The first of goal is inspirational, and the second is operational.

The definition of an inspirational goal is a goal achieved by talking about the

exceptions and focusing on building pictures of the client’s definition of his or her

better functioning. The therapist´s main interest is in the description of how the

THE SITUATIONS-FOCUSED MODEL 20

exceptions situations were experienced rather than in finding out possible sources or

means how to achieve such a state.

By contrast, an operating goal is directly focused on the aspects of know-how,

such that the therapist helps the client figure out possible connections, positive

influences, and useful strategies that allow the client to achieve the preferred

situation.

There are different kinds of the exceptions and in this model only some of

them stem directly from the client’s experience. But still, to keep referring to the

client’s experience in searching for exceptions in any typical situation should be the

obvious and natural first choice.

CLIENTSEXCEPTIONS

CLIENT'S EXCEPTIONS FROM

OTHERS

PROFFESIONAL FROM OTHERS

CLIENTS

KNOWLEDGEEXCEPTIONS

MYSTIC EXCEPTIONS

OTHERSEXCEPTIONS

THE SITUATIONS-FOCUSED MODEL 21

Figure 3. The situations-focused exceptions circle.

Figure 3 visually represents the seven levels of exceptions situations within the

situations-focused model.

1. Client’s exceptions. Within the SFBT, tradition this is the obvious source

of searching for useful experiences. Typical questions to clients regarding client´s

exceptions include: When was the situation a little better? Wow, how did you do

that?

2. Client's exceptions from others. These kinds of exceptions are

connected to the client's own experience and knowledge, but based on observing

and getting information from others. Typical questions are: Where have you seen this

issue being handled in a good way? What did you see? What was helpful in that

situation?

3. Others’ exceptions. This source of exceptions comes forward when a

client has the opportunity to talk with and exchange personal know-how with others

who have personally experienced similar situations, difficulties, goals, and preferred

situations. Client support groups, for example, provide such an opportunity. Here,

the therapist can be helpful in introducing the idea of the meeting and providing

information about that the possibilities at hand. Typical questions or statements from

the therapist can be: Would you like to meet with other people who share a similar

situation? The situation they are in may not be exactly the same as yours, but in

some aspects, it is similar! Maybe you can inspire each other with your personal

experiences. Maybe you can find out something that is useful for you. Maybe

sharing your experience can be helpful to someone else.

THE SITUATIONS-FOCUSED MODEL 22

4. Professional exceptions based on other clients’ experiences. In some

cases, it may be clear for both client and the therapist that the therapist’s knowledge,

clinical experience, and even personal experience may be a useful source of ideas

for the client. This could include, for example, ideas on how to cope with life or how

to achieve the preferred situation. In these cases, the important issue is that the

therapist has the client’s authorization to speak about his or her own know-how.

Typical questions or statements from the therapist may include: Would you be

interested in what I've learned from my clients in situations that I find somehow

similar to yours? Sometimes this can be useful and sometimes not. Would you like

to listen for a bit and maybe even ask me about some details?

5. Knowledge exceptions. For many reasons, sometimes the mentioned

above mentioned sources of exceptions are not sufficiently useful for clients.

However, the therapist will still have a professional body of theoretical knowledge

that can be potentially useful. Depending on the context, this data can be helpful as

long as the client is interested in considering it. Typical questions or statements from

the therapist might include: Would you like to consider some ideas that are

connected with theoretical knowledge that might be useful? Sometimes this can be

useful and sometimes not. So, what do you think, from the perspective or lens of this

piece of theory that we talked about? Do you think it fits your situation in some way

and could make any practical sense for you?

6. Mystic exceptions. Some of our clients bring the resource of having a

relationship with God or another personal belief that provides meaning or hope.

Here, the therapist’s personal beliefs are not so important; much more important are

the beliefs of the client. In most cases, the belief is in God’s existence, assuming

God's ability, sharing God's grace, and God's inspiration. Medical doctors in Poland

THE SITUATIONS-FOCUSED MODEL 23

can in very difficult situations encourage clients to use this strategy by saying, “We

have done all we could. Now you can pray and wait.” Following such strategies can

be incorporated into a situation by the therapist encouraging the client to turn to his

or her God for advice or inspiration. Typical statements from the therapist in the

finding of a mystic exception strategy include:

So, you said you have strong relationship with your God. I wonder if you

maybe can talk to and ask your God for a kind of advice or a sort of inspiration

in this situation. So please, when you talk to your God, keep your ears, soul,

and mind open and try to figure out your God's suggestions in this situation.

Client´s Perceptions

How clients express their present perceptions about something is very often

not the only perception that exists as a possibility within the client’s inner universe

and around him or her. Especially at the start of the therapeutic process, perceptions

expressed by clients in the present moment are the strongest and represent the

client's main focus and energy. Sometimes such perceptions belong to narrations

that reinforce the present situations and serve to preserve them. The therapist can

then assume that the client's preferred situation very well may require accessing

different perceptions and figuring out meanings and what the possible alternative

perceptions could be. While the client speaks about his or her dominant perceptions

(e.g., his or her currently perceived reason to seek therapy), other perceptions about

that something are in the present moment weaker and have a lower energy level, but

exist as a possible alternative to the dominant perception. This means that

sometimes the therapist needs to first accept and receive the client’s current

perceptions with their high energy before looking for other ones. By doing so, the

therapist can create a context in which the client can experience that within his or her

THE SITUATIONS-FOCUSED MODEL 24

inner universe exists many more possible perceptions about that something. By the

therapist helping to elicit and reinforce other alternative perceptions, the client can

consider which perceptions about that something are useful and desired by him or

her. Each perception has its own map with its usefulness as well as its dysfunctions.

The therapist should avoid taking sides and deciding between them; instead, the

client decides which map should be crystallized, and which should be de-crystallized.

Still, the rule that the client is free to choose as an ethical rule that must be applied

within the therapeutic process.

Within this model, the therapist can then look for the client's possible

alternative perceptions in every aspect of his or her world that requires some

cognitive activity (in the widest sense of the word including emotions, behaviors, and

bodily sensations) and facilitate in the creation of associated meanings for the client.

This means that the therapist will possibly talk with the client about his or her

perceptions about very different aspects of his or her situations from the past,

present, and future, including problems, solutions, self-pictures, situations, life facts,

and significant persons. This strategy will create a multiple session scenario and is

especially useful in a context with a longer-term SFBT, such that the therapist will

provide continuous support the change process over time.

Conclusion

Since I finally decided to stop using the dichotomy of problems versus

solutions in my practice, I have moved my focus toward employing more neutral

wording and at the basis for this change is the use of the word situations. This

seemingly cosmetic change in my thinking and practice created many useful changes

for me. It was for this reason that I decided to share this process. In writing this

article, it became clear to me that a precise and fully clear description of my personal

THE SITUATIONS-FOCUSED MODEL 25

inner meanings connected with the situations-focused model was not possible.

Thus, I share a hope that at least some points, some lines, which build this article,

were in some way sufficiently useful for you, the reader.

THE SITUATIONS-FOCUSED MODEL 26

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