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Partici patory Forums and the Informal Transfer of Knowledge US Army Officers and Complex Records within a Professional Community of Practice Heather Soyka University of Pittsburgh SAA 2013. Site of study: Company Command. Questions. - PowerPoint PPT Presentation
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Participatory Forums and the Informal Transfer of KnowledgeUS Army Officers and Complex Records within a Professional Community of Practice
Heather SoykaUniversity of Pittsburgh
SAA 2013
Site of study: Company Command
Questions
• What can a continuum approach reveal about the nature of an information system created and used by a professional community of practice?
• What is the role of records in actively creating and sustaining this community?
• What can this case study reveal about the records continuum model?
Frameworks
• Records continuum model (Upward, 2005): a framework for considering systems rather than individual actors that recognizes that human activity is mediated by communication and organizational contexts
Frameworks
• Communities of Practice (Lave & Wenger, 1999): groups of people who share a concern, a set of problems, or a passion about a topic, and who deepen their knowledge and expertise in this area by interacting on an ongoing basis Three defining common characteristics:• Domain• Community• Practice
Social theory of learning
• Social theory of learning (Wenger, 1999) places social participation as an important process in learning and knowing1) Meaning2) Practice3) Community4) Identity
Sources of Data
•Forum and forum posts
•Published versions of forum conversations
•Interviews with forum creators and administrators at the United States Military Academy
•Interviews with forum members
•Selected forum posts published in ARMY magazine on a monthly basis since 2005
•Set of narratives that is complex, mediated, individual, and corporate
•View of war from the edges of the organization
Pilot Test
Recordkeeping Vector
Evidential Vector
Transactional Vector Auth
ority
Vec
tor
DIMENSION 2Capture Records
DIMENSION 3Organise
Recordkeeping Regime
DIMENSION 4Ensure Societal
Memory
DIMENSION 1Document
Accountable Acts
ACTS
Collective Memory
Organisational/Individual Memory
Evidence
Representational Trace
[Archival] Document
Records
Archive
Archives
Insti
tutio
n
Org
anis
ation
Uni
t(s)
Acto
rs Acts
Activities
Functions
Purpose
Records Continuum
Emerging Themes
• Micro/macro level impact that can be mapped using the records continuum as a framework
• Impact of records on the formation, sustainability, and growth of community
• Use of knowledge management as a community records practice that contributes to formation of identity
Thank you!
Heather [email protected]