The SIT20316 Certificate II in Hospitality Qualification has been developed to teach you the basic skills

and knowledge required to work in the following roles within the hospitality industry.

Food and Beverage | Bar Attendant | Housekeeping | Front Of House | Barista

SIT20316

Certificate II in Hospitality

COST Individuals may be eligible for funding under the User Choice Program or Certificate 3 Guarantee program funded by the Queensland Government.

DURATION 6—12 Months with a variety of full- time and part-time study options, including online (LIME Room) with extensive trainer support.

STUDY MODE Workplace Training (flexible to your needs)

ENROLMENT To register your interest in this course, call Axial Training on 1300 729 425 or email trgadmin@axial.com.au

Axial Training offers tailored workplace

training in a number of different formats

which is suited to the needs of the

employer and learner. Axial Training

can provide one on one training or

workshops for small to medium groups

within the workplace. These training

programs can be tailored to specific

time frames and intensity of individuals,

business and organisations.

Axial Training is committed to the professional development of Australia’s workforce

and providing you with the right training opportunities and skills to meet the needs of

the hospitality industry.

The SIT20316 Certificate II in Hospitality qualification reflects the role of individuals

who have a defined and limited range of hospitality operational skills and

basic industry knowledge. They are involved in mainly routine and

repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings,

such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés,

and coffee shops.

Employers - Axial Training can work with you to design a bespoke course to suit your needs.

Units Of Study

> BSBWOR203 Work effectively with others > HLTAID003 Provide first aid

> SITHIND003 Use hospitality skills effectively > SITXCCS003 Interact with customers

> SITXCCS006 Provide service to customers > SITXFIN001 Process financial transactions

> SITXCOM002 Show social and cultural sensitivity

> SITHFAB002 Provide responsible service of alcohol

> SITHFAB005 Prepare and serve espresso coffee

> SITXFSA001 Use hygienic practices for food safety

> SITXWHS001 Participate in safe work practices

> SITHIND002 Source and use information on the hospitality industry

RPL or Credit Transfer

is available for this

qualification

Qualification delivered by Axialeduaining - RTO 2437 trgadmin@axial.edu.au axial.edu.au

1300 729 425

SIT20316

Certificate II in Hospitality

COST / FUNDING DETAIL

Axial Training will be able to discuss with you the qualification costs for this course, the available funding, training solutions and delivery mode.

The costings for this traineeship are charged on a ‘user-choice’ basis and attract Government funding.

DURATION DETAIL

The SIT20316 Certificate III in Hospitality is delivered by face to face training over a period of 12 - 24 months. This training consists of 12 to 24 x 2 - 3 hour training sessions at the participant’s workplace by a qualified Axial trainer along with structured training undertaken during their work activities. All training sessions will be negotiated with the employer directly, to work within staff availability and employer constraints.

Why choose Axial Training?

Axial Training is a Queensland based company providing exceptional vocational

education and training in a variety of industry groups. Axial Training has educated

almost 70,000 students for over 10,000 businesses since 1998.

We have evolved and continue to develop into a training and recruitment partner for

many businesses, with a specific focus on the Hospitality, Business, Retail Meat,

Engineering, Automotive, Manufacturing, Mining and Resource industries.

More recently, we're enjoying consistent growth and success in our provision of

vocational training, online and flexible study programs to further engage our students

and increase their productivity and quality of education by way of significant

investment into new infrastructure and platforms to enhance their learning needs.

Axial’s industry-leading online learning suite, The LIME Room is 100% tailored to the

needs of today’s student providing 24/7 access to study resources, materials and

support.

Axial Training’s vision, mission and values are aligned with the how we believe our

industry should look and our goals are to reflect that.

We strive to create mutual success for our students, our employees and our business by

delivering a specialised and unsurpassed quality of service together with our reputation

that our organisation is built on.

These continuing values are distinguishing us from our competitors and guiding our

actions in all that we do.

Qualification delivered by Axial Training - RTO 2437 trgadmin@axial.edu.au axial.edu.au

1300 729 425