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7/26/2019 SISWeb Lesson 3 UnivAcc
1/22
SIS (Service Information System) Web
Lesson 1 - Basics:Basic Navigation, Utilities, Highlights, Product
Identification
Lesson 2 Text Searches:Parts Search, Basic Search, Advanced Full Text Search
Lesson 3 Universal Access Methods:
Product Structure,Document Structure,SMCS Code,
As Shipped Engine,Filter Search,Media Search
Lesson 4 Restricted Access Methods:
Similar Parts Search, Parts List, Kits Information,Engine Perf. Specs., Tool Information, Flash Software
Files, Injector Trim Files, Repair Option BUILDER Data,
Other Repair Process Info., Service Forms
Intended for viewing as a MS PowerPoint slideshow.
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Universal Access Methods (Advanced Interface users)Access methods
within the red boxare available to
users with the
Advanced Interface.
Some user types arepre-assigned to the
Simplified Interface,
whileAdvanced
Interface users maychoose Simplified
Interface within
Preferences.
Parts Search, Basic
Search and
Advanced Full Text
Search are coveredin another lesson.
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Restricted Access Methods (dependent upon type/profile)Any access method
appearing belowMedia Search are
dependent upon the
users type and
profile set up bytheir SIS Web
coordinator. The
links to these
methods do notappear if they are
not in the users
assigned type or
profile.
These methods are
covered in another
lesson.
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Structure AccessesTwo common
methods to finddocuments are:
Product Structure
Document Structure
Both require a
Product ID and they
follow differentpaths to display the
same document
links.
The best method to usevaries with the
Information Type, the
users experience, and
the users preference.
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Product StructureA s/n prefixof 9TZ
is specified and theProduct Structure
Access Methodlink
is selected using
the standard 9TZequipment
configuration.
The structuralcomponents are
displayed; this first
column is the
primary filter of thenext column of
Information Types.
The Engine and
Related Systems topicis automatically
expanded one level.
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Product StructureThe Fuel System
twistee is expandedand a Lines Gp
component is
selected.
The second column
displays only the
Information Types
related to thechosen Product
Structure (andauthorized for viewing
by user).The fewer choices
of information
types using
product structuremay be easier for
man users.
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Product StructureIn this example,
selecting theService Letter
Information Type
has displayed in
the InformationAvailable column
the two links to
Service Letter
documents aboutthe Fuel Injection
Lines Gp.
Once selected, linksappear in a gray box.
Indented document
links are part of the
document link above.
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Product StructureNote in this
example, that theInformation Types
at the Fuel System
level (top) differ
from thoseavailable for the
Lines Gp (below).
Both link to the
same Service Letterdocument; but, the
Lines Group also
links to a more
specific ServiceLetter.
Be aware of these
similarities anddifferences when
searching. End of this section: Return to Structure Accesses
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Document StructureSelecting
DocumentStructure, using the
same 9TZexample,
displays the
Information Types/Titles available.
All the Information
Types applicable tothe modeland
equipment
configuration
selected aredisplayed.
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Document StructureOrange text link are
usually notimmediately
displayed; the
twistee of the
desired InformationTypes/Title must be
expanded to
display the next
choice. Dependingupon the type
selected, this next
choice may be in
the Types columnor in the Sections
column to display
the document links
in the Information
Available column.
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Product Vs. Document StructureIf you know a
document isassociated with a
specific
component, using
Product Structuremay be simpler as
only the associated
information types
are displayed.Selecting the
Information Type
then displays
choices limited tothe chosen
structure
component.
d S
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Product Vs. Document StructureChecking for Truck
Engine News,Engine News and
Service Magazines
is difficult using
DocumentStructure as only
the publication
dates are displayed
until a date isselected. If you
know the
associated Product
Structurecomponent, use
Product Structure
to view easier the
titles of theseInformation Types.
P d V D S
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Product Vs. Document StructureSome users prefer
the DocumentStructure Access
Methodbecause it
allows using the Go
To drop-downmenu to select
Product Structure.
This displays the
location of thesame document
links within the
Product Structure
for selecting linksto view related
documents.
DIFF GRAPHIC
P d V D S
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Product Vs. Document StructureSome Information
Types (such asSchematics) can be
found more directly
using Document
Structure.
End of Prod/Doc Structure: Return to Beginning
SMCS C d
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SMCS CodeThe four digit
Component Codeof SMCS(ServiceManagement Control
System) can be used
as the initial filter toaccess links to the
desired documents.
This is a very directaccess methodfor
those familiar with
the component
codes.
SMCS C d
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SMCS CodeSearching a
component codeentered into the fill-
in box expands the
appropriate twistee,
selects thecomponent and
displays the
available
Information Types.
The numerically
ordered code
listing can also besearched through
manually by
scrolling down the
SMCS Codescolumn.
End of SMCS Code: Return to Beginning
A Shi d E i
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As Shipped EngineTo identify
components addedto or removed from
a specific engine,
enter the full
engine serialnumber and select
As Shipped Engine.
A Shi d E i
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As Shipped EngineThis displays the
parts consists of anengine as shipped
from Caterpillar.
Parts can be
submitted forordering from this
page. Links are
provided to NPRfor
each part number;and, parts with a Y
in the Note column
are linked to
separate partsconsists and
illustrations.
A Notes legend keyappears at the bottom
of parts lists. End of As Shipped: Return to Beginning
Filter Search
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Filter SearchThe Filter Search
link will displayfilters, screens,
breathers and
related items
commonly usedduring equipment
maintenance.
Search using a
serial numberprefix; or use a
complete engine
serial numberto
refine the FilterSearch results.
Filter Search
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Filter SearchParts can be
submitted forordering from the
Filter Search
results page. Links
are provided toNPRfor each part
number; group
names with a Y in
the Note columnare linked to
separate a parts
consist lists that
include theindicated part
numbers.
See the Filter Searchtopic in SIS Help for
more details. End of Filter Search: Return to Beginning
Media Search
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Media SearchWhen a Media
Number, ProductImprovement
Program (PIP)
number, or Product
Support Program(PSP) number is
known, Media
Search is the
quickest method tolocate the
document.
Media Search
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Media SearchUp to 5 Media
Numbers can bedirectly entered in
the left-hand fill-in
boxes; or, in the
right-hand fill-inbox, enter a PIPor
PSPnumber. Click
the corresponding
Retrieve button todisplay the
document links.
End of Lesson 3: Return to Beginning