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Page 1: sipeg.unj.ac.idsipeg.unj.ac.id/repository/upload/artikel/UPLOAD_PROCEDING_ISEB_2012.pdf · Ari Warokka, Haryo Kuncoro & Umi Mardiyanti Management Department Faculty of Economics Money
Page 2: sipeg.unj.ac.idsipeg.unj.ac.id/repository/upload/artikel/UPLOAD_PROCEDING_ISEB_2012.pdf · Ari Warokka, Haryo Kuncoro & Umi Mardiyanti Management Department Faculty of Economics Money
Page 3: sipeg.unj.ac.idsipeg.unj.ac.id/repository/upload/artikel/UPLOAD_PROCEDING_ISEB_2012.pdf · Ari Warokka, Haryo Kuncoro & Umi Mardiyanti Management Department Faculty of Economics Money
Page 4: sipeg.unj.ac.idsipeg.unj.ac.id/repository/upload/artikel/UPLOAD_PROCEDING_ISEB_2012.pdf · Ari Warokka, Haryo Kuncoro & Umi Mardiyanti Management Department Faculty of Economics Money

ISEB 2012

BUSINESS TRACK

NO. Code Author Paper Title

1. B1-01 Rahmad Effendi [email protected] (Binadarma University, Indonesia)

Analysis of Role of Microfinance Institutions in Improving Small Micro Enterprises Funding: A case Study of Palembang

2. B1-02 Ulfi Kartika Oktaviana [email protected] Fitriyah [email protected] (Islamic State University Maulana Malik Ibrahim Malang, Indonesia)

Financial Ratio to Distinguish Islamic Banks, Islamic Business Units and Conventional Bank in Indonesia

3. B1-03 Maria Natalia [email protected] Golrida Karyawati [email protected] Budi Hermawan [email protected] (Institut Bisnis dan Informatika Indonesia)

Analysis of Integrity of Company’s Financial Statement Listed in Corporate Governance Perception Index (CGPI)

4. B1-04 Wulan Sari Astami [email protected] (Indonesia University of Education Bandung, Indonesia)

The Influence of Direct Labor Cost to Gross Profit of Aerostructure Division of Pt.Dirgantara Indonesia (Ltd.)

5. B1-05 Fajri Adrianto [email protected] Department of Management, Faculty of Economics, Andalas University Padang, Indonesia

A Comparison of Islamic Portfolio and Market Portfolio at Indonesian Market

6. B1-06 Hydzulkifli Ibn Hashim [email protected] Asmak Ab. Rahman [email protected] Faculty of Syariah (Syariah & Economy) Universiti Malaya, Malaysia

The Corporate Investment Participation in Developing Waqf Properties in Malaysia

7. B1-07 Badruddin A. Rahman [email protected] School of Business Management, Universiti Utara Malaysia

Strategic Considerations Impacting Survival of Venture Capitalist in Malaysia

8. B1-08 Rida Rahim [email protected] Management Department Faculty of Economics Andalas University Padang

The Effect Of Capital Structure With The Cost Of Capital As A Moderating Variable, Development Policy And Dividend Policy Of The Company's Investment In Consumer Goods Industries That Listing On The Indonesia Stock Exchange (BEI)

9. B1-15 Agung Dharmawan Buchdadi, Ari Warokka, Haryo Kuncoro & Umi Mardiyanti Management Department Faculty of Economics

Money Illusion : The Incurable and Non-Exception Financial Phenomenon ( A Case of Jakarta Metropolis Middle-Lower Group)

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State University of Jakarta [email protected]

10. B2-01 Maria Ulfah Catur Afriasih [email protected] School of Post Graduate Study, Magister of Business Managemen, UPI Bandung, Indonesia

Validating the ISO9001:2000 Quality Management System in assessing teacher performance of SMKN 3 and SMKN 11 Bandung

11. B2-02 Chee-Wee Tee [email protected] Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Malaysia

Examining the relationship among talent retention, job satisfaction and turnover intention: A conceptual framework

12. B2-03 Lili Sugeng Wiyantoro [email protected] Tubagus Ismail [email protected] Sultan Ageng Tirtayasa University, Indonesia

Management control system, dysfunctional behavior and national culture

13. B2-04 Mohd. Hakim Abdul Hamid [email protected] Mohd. Rafi Yaacob [email protected] Mohd. Nazri Muhayiddin [email protected] Fakulti Keusahawanan dan Perniagaan, Universiti Malaysia Kelantan, Malaysia

Managing Phreakers Attack: A comparative Study

14. B2-05 Azman Che Omar [email protected] Faculty of Business Management, UiTM Kelantan, Malaysia

A model of the quality management system outcomes at the public university: A case study at UiTM

15. B2-07 Nur Haizal Mat Yaakob @ Ariffin (UniSZA) [email protected] Prof. Dr. Muhammad Hariri Abdullah (UiTM, Shah Alam, Malaysia) [email protected] Prof. Dr. Marzuki Ibrahim (UiTM, Machang, Malaysia) [email protected] Firoz @ Mohd Firoz bin Ahmat Basri (UnisZA, Malaysia) [email protected] Fauzilah binti Salleh

(UniSZA, Malaysia) [email protected]

The Important Of Design Knowledge For Decision Maker

16. B2-08 Purwohandoko [email protected] Sri SetyoIriani [email protected] Andre DwijantoWitjaksono [email protected] Faculty of Economic, Universitas Negeri Surabaya, Indonesia

Corporate Resources Portfolio As A Determination Strategy Basis In Improving Competitive Advantage

Page 6: sipeg.unj.ac.idsipeg.unj.ac.id/repository/upload/artikel/UPLOAD_PROCEDING_ISEB_2012.pdf · Ari Warokka, Haryo Kuncoro & Umi Mardiyanti Management Department Faculty of Economics Money

17. B2-09 Waseso Segoro (Gunadarma University) [email protected] Nandan Limakrisna (Persada Indonesia University) [email protected]

The influence of Service Quality Perception and Relationship Quality toward Customer Loyalty: A Research on Cellular Providers in West Java

18. B2-10 Sri Herianingrum [email protected] Meri Indri Hapsari [email protected] Economics and Business Faculty, Universiti Airlangga, Indonesia

Human Resource Recruitment in Islamic Management Perspective

19. B2-11 Rebi Fara Handika [email protected]

Empowering Small and Medium Enterprises in West Sumatra: Towards Sustained Competitive Advantage

20. B2-12 Ratih Hurriyati [email protected] Indonesia University of Education, Bandung, Indonesia

Analysis of Information Technology User Behavior Model by Creative Economy-Based Entrepreneurs

21. B2-13 Fadhilla Irwandy [email protected] University of Andalas, Indonesia

Organizational Commitment and job Satisfaction as Consequences of Empowerment and Transformational Leadership (Case in Andalas University)

22. B2-14 Anik Lestari Andjarwati [email protected] Faculty of Economy UNESA, Indonesia

The Re-Engineering of Training Implementation Management of Entrepreneurship Class on Vocational High School as a Model of Youth Entrepreneur Invention in East Java

23. B2-15 Puspo Dewi Dirgantari [email protected] Department of Management Science Indonesia University of Education, Bandung, Indonesia

Analysis on the Quality of Educational Services in a Effort to Improve the Image of Higher Education

24. B2-16 Poppy Indriani [email protected] Harnovinsah [email protected] Faculty of Economics, University of Bina Darma, Palembang, Indonesia

Analysis of the Application of Total Quality Management on the Internal Audit Function (A Case Study on SMEs in Palembang)

25. B2-17 Agung A.W.S. Waspodo [email protected] Agung Wahyu Handaru & Andhika Wahyu T’rtyasa Faculty of Economics, Universitas Negeri Jakarta, Indonesia

The Effect of Training and Compensation on Employee’s Productivity : An Empirical study at AJB BUMIPUTERA, Operations Division, Branch Office Rawamangun, Jakarta

26. B2-18 Mohd Misron Omar [email protected] Romiza Md Akhir [email protected] Noor Raihan Abdul Hamid

Personal Knowledge Management (PKM): A Proposed Conceptual Framework

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[email protected] University of Management and Technology (UMTECH), Selangor, Malaysia

27. B2-20 Yessy Artanti [email protected] Nindria Untarini [email protected] Agus Frianto [email protected] Faculty of Economic, Universitas Negeri Surabaya, Indonesia

Implementation Business Training on Improving the Quality of Business Relationship on Local Franchise in Surabaya, Indonesia

28. B2-22 Tubagus Ismail [email protected] Munawar Muchlish [email protected] Sultan Ageng Tirtayasa State University, Indonesia

Formatting Strategy and Management Control System; Evidence from Indonesia

29. B2-23 Yasmin Hassan [email protected] Sarwani Mohamad Salleh Faculty of Business Management, UiTM Kelantan, Malaysia

Exploring Critical Success Factors For a Customer Relationship Management in a Cooperative

30. B2-24 Nor Azma bt Rahlian [email protected] Nik Wan bin Omar [email protected] Azizah Endut [email protected] Nur Haizal bt Mat Yaakob [email protected] Universiti Sultan Zainal Abidin (UnisZA)

Budaya Keselamatan Dalam Industri Pembuatan: Peranan Penguatkuasaan Undang-Undang dan Persekitaran Kerja Dalam Meningkatkan Tahap Keselamatan

31. B2-25 Norudin Mansor [email protected] Azyanee Luqman [email protected] Faculty of Business Management Universiti Teknologi MARA (Terengganu)

Competitive Advantage through Organizational Learning: To What Extent Does It Influence Employees’ Competency?

32. B2-26 Rendi Jenesa [email protected] Harif Amali Rivai [email protected] Management Department, Faculty of Economics, Andalas University

A Test of Mediating Role of Job Satisfaction in the Relationship between Job Stress and Perceived Organizational Support: Evidence from Indonesians’ Nurses.

33. B2-27 Adhy Suryadi [email protected] Universitas Pendidikan Indonesia Bandung, Indonesia

Arsitektur Strategik Unit Usaha Syariah PT. Bank X.

34. B2-29 Feni Hardi [email protected] Management International Department – Economic Faculty – University of Andalas, Padang, Indonesia

Leadership Style And Decision Making Models Of Not-For Profit Organization And Its Impact on Job Performance

Page 8: sipeg.unj.ac.idsipeg.unj.ac.id/repository/upload/artikel/UPLOAD_PROCEDING_ISEB_2012.pdf · Ari Warokka, Haryo Kuncoro & Umi Mardiyanti Management Department Faculty of Economics Money

35. B2-30 Yanti [email protected] Ahmad Ardinal Rasyidi [email protected] Andalas University Padang, Indonesia

The Analysis of Aptitude, Role Perception, Skill Level, and Personal Factor on Against Sales Person Performance at AUTO 2000 Padang

36. B3-01 Christianingrum [email protected] Indonesian University of Education Bandung, Indonesia

Implementation of experiential marketing for loyalty creation in Humaira salon

37. B3-02 Ike Janita Dewi [email protected] Faculty of Economics, Sanata Dharma University, Yogyakarta, Indonesia

Influence of awareness, perceived importance and perception towards others on intention to implement responsible tourism marketing: Evidence from Indonesian tourism small and medium enterprises

38. B3-03 Nadia Asandimitra [email protected] Tri Sudarwanto & Widyastuti Universitas Negeri Surabaya, Indonesia

The Implementation Of Marketing Factors And Social Networking Affecting The Success Of Bag And Suitcase Industry In Tanggulangin – Sidoarjo

39. B3-04 Mohamad Rizan [email protected] Agung Kresnamurti [email protected] Ghassany Hasyati [email protected] Faculty of Economics, State University of Jakarta, Indonesia

The Influence of price perception and Advertising Purchasing Decision

40. B3-05 Jun Surjanti [email protected] Sanaji [email protected] Dwiarko Nugrohoseno [email protected] Faculty of Economic, Universitas Negeri Surabaya, Indonesia

Academic Performance cannot be Mediating Self Variables on Consumption Behavior: Empirical Study Senior High School Student in Surabaya

41. B3-06 Yana Setiawan [email protected] Indonesian University of Education Bandung, Indonesia

Influence of Retail marketing Mix Program on Customer Loyalty in The City of Bandung

42. B3-07 Fitri Lestari [email protected] Indonesian University of Education Bandung, Indonesia

Service Recovery Program for Creating Customer Satisfaction in Railway Regional Operations 2 Bandung

43. B3-08 Lili Adi Wibowo [email protected] Indonesian University of Education Bandung, Indonesia

The Impact of Experiential Marketing Toward Branded Customer Experience Restaurant and Café Customer Loyalty and Its Impact on the Image of Bandung as Indonesian Tourism Destination

44. B4-01 NurNaddia Nordin &

NurHaiza Nordin [email protected]

The Role Of Innovation In Economic Growth: Evidence From Malaysia

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45. B4-02 NurHaiza Binti Nordin & NurNaddia Binti Nordin [email protected]

Role Of Human Capital, Foreign Direct Investment (Fdi) And Innovation On Economic Growth In Bric Countries

46. B4-03 A Faroby Falatehan [email protected] Nor Zuriati Amani bt Ab Ghani [email protected] Suraya bt Husin [email protected] Faculty of Business Management, UiTM Kelantan, Malaysia

Contribution of Forestry Sector to Malaysian Economy and It’s Impact to

47. B4-04 Heriyanto [email protected] Aprilyanti Pratiwi [email protected] University of Bina Dharma, Indonesia

Government and Entrepreneur’s Concern in Overcome the Poverty Level on the Banks of Musi River

48. B4-05 Izza Mafruhah [email protected] Facultas Ekonomi, Universitas Sebelas Maret Surakarta

The Model of Small Medium Enterprise Synergy to Economic Local Development

49. B4-06 Achmad Rizal [email protected] Indonesian University of Education Bandung, Indonesia

Contribution of Human and Capital on Regional Economic Growth of Sumedang District of Indonesia

50. B4-07 Darmawan Soegandar [email protected] Indonesian University of Education Bandung, Indonesia

Menekan Laju Inflasi Dengan Pemerataan Waktu Proyek Pemerintah Sebagai Upaya Mempertahankan Stabilitas Kurs Rupiah

51. B4-08 Dedi Herdiansyah [email protected] Arif Perdana [email protected] Business Administration Department, State Polytechnic of Pontianak, Pontianak, Indonesia

Fairness and moral hazard as new themes in public service quality: Evidence from Entikong, official Indonesia-Malaysia land transport crossing-point

52. B4-09 Toti Srimulyati, SE. MT (Economics Faculty, Andalas University Indonesia)

Analysis Key Success Factors of Family Business That Owned by Ethnic Chinese and Natives in Padang West Sumatera Indonesia

Page 10: sipeg.unj.ac.idsipeg.unj.ac.id/repository/upload/artikel/UPLOAD_PROCEDING_ISEB_2012.pdf · Ari Warokka, Haryo Kuncoro & Umi Mardiyanti Management Department Faculty of Economics Money

ISEB 2012

ENTREPRENEURSHIP TRACK

NO. Code Author Paper Title

1. E1-01 Muhammad Abi Sofian Abdul Halim [email protected] Universiti Teknologi MARA, Terengganu, MALAYSIA Shaladdin Muda [email protected] Universiti Malaysia Terengganu

The Role of Social Entrepreneurship in Changing the Malay Small Business in Terengganu Fishery-Based Industry

2. E1-02 Siti Sarwani Mohamad Salleh [email protected] (UMK, Malaysia)

KOOP Guru’s Social and Co-Operative Strategies that Boost Entrepreneurial Ventures

3. E2-01 Zulhamri b. Abdullah [email protected] Mohamad Shatar b. Sabran & Mohd Fauzi Ramlan Universiti Putra Malaysia, Malaysia

Enhancing the Standards of Professionalism dan Education for Student Enterpreneurship and Soft Skills Development in Universiti Putra Malaysia

4. E2-02 Syahrina Abdullah [email protected] Habshah Bakar, Norashidah Hashim, Armanurah Mohamad [email protected] & Ooi Yeng Keat Universiti Utara Malaysia, Malaysia

Kajian Pengesanan Program Ijazah Sarjana Muda Keusahawanan:Kes Universiti Utara Malaysia

5. E2-03 Mohd Azian bin Husin @ Che Hamat [email protected] Kok Lanas Community College, Malaysia Naila Aaijaz [email protected] UMK, Malaysia Mohamed Dahlan Ibrahim [email protected] UMK, Malaysia

Entrepreneurship Education Conceptual Model : Towards Improving Community Education and Entrepreneurship Training

6. E3-01 Sri Herianingrum [email protected] Irham Zaki [email protected] Airlangga University, Surabaya, Indonesia

The role of financing Islamic bank “X” in the empowerment of MSMEs in Surabaya

7. E3-02 Nor Hayati Samba Mohamed , Nor Asiah Idris & NurfazilahainiMuhamadHanafi UiTM [email protected]

Venture Philanthropy and other Determinants in Influencing Zakat Paying Intention.

8. E4-01 Harry Entebang (UniMAS, Malaysia)

Integrated definition of corporate entrepreneurship

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[email protected] Richard T. Harrison (University Belfast, Northern Ireland, UK)

9. E4-02 Darmawan Soegandar [email protected] Indonesian University of Education Bandung, Indonesia

Accountability and Transparency: Application of Good Educational Governance

10. E4-03 Siti Nur Hanis bt Zahari [email protected] Dr. Wee Yu Ghee [email protected] Universiti Malaysia Kelantan

Cabaran Perniagaan dan Pengalaman Peralihan : Faktor Penentu Bagi Kejayaan Perniagaan Keluarga

11. E4-04 Zainuddin Zakaria, [email protected] Muhammad Abi Sofian Abdul Halim, Mohd Tajul Hasnan & Syafini Muda Universiti Teknologi MARA, Terengganu

Sustaining the Business Growth of Terengganu Tourism Industry : A Conceptual Framework

12. E4-05 Hasyaniza Yahya [email protected] UiTM Terengganu

Integrating Corporate Governance in the SMEs : A Challenge of Construction Companies in Terengganu

13. E4-06 Remiza Ivonna Erman [email protected] Management Department, Economic Faculty, Andalas University

An Investigation of Learning Organization in Higher Education Institutions (HEIs) of West Sumatera : Case in Non-Academic Staff

14. E5-01 Trisninawati [email protected] Andrian Noviardy [email protected] Fakultas Ekonomi Universitas Bina Darma, Indonesia

Healthy Food Entrepreneurship as an Alternatif

15. E5-02 Evi Gravitiani [email protected] Sebelas Maret University, Surakarta, Indonesia

Household Industry on Plastic Waste in Sukunan Village, Yogyakarta, Indonesia

16. E5-03 Danesto Bacdayan Anacio [email protected] University of the Cordilleras, Baguio City, Philippines

Marketable Wastes in Selected Philippine Higher Education Institutions (HEIs): Implications for HEIs in the ASEAN Region as Green Industries

17. E5-04 Lin Yan Syah [email protected] Universita Bina Darma Palembang - Indonesia

The Utilization of Social network in Supporting the Competitive Advantage

18. E5-05 Anton Adibroto (YARSI University, Indonesia) [email protected] Mohd Hafizie Bin Suhaimi (UMK, Malaysia) [email protected]

Information Technology Entrepreneur Opportunities on Economic Development

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19. E5-06 Tengku Khairi A. Rahman (UMK, Malaysia) [email protected] Ghazali Ahmad (UMK, Malaysia) [email protected]

Personaliti Usahawan & Orientasi Keusahawanan Terhadap Prestasi Perniagaan Usahawan Batik Malaysia : Satu Kerangka Konseptual

20. E5-07 Vera Pujani [email protected] Management Department of Economics Faculty Andalas University Padang, Indonesia

E-commerce Websites Adoption: A Initial illustration in Indonesian SMEs

21. E6-01 Zainol Bidin [email protected] Faridahwati Mohd. Shamsudin [email protected] Zainudin Othman [email protected] Universiti Utara Malaysia

Applying the theory of planned behavior on entrepreneurial intent among Malay accounting students in Malaysia

22. E6-02 Haryo Kuncoro [email protected] Faculty of Economics, State University of Jakarta, Indonesia

Entrepreneurial spirit transaction dynamics in public sector: The case of local economic governance in Indonesia

23. E6-03 Suhaila Abdul Kadir (UM, Malaysia) [email protected] M. Mohd Rosli (UMK, Malaysia) [email protected]

Self-Efficacy of Small Entrepreneurs and Its Relationship with Success of Small Medium Industries in Peninsular Malaysia

24. E6-04 Armanurah Mohamad (UUM, Malaysia) [email protected] Nor Aishah Buang [email protected] Muhammad Hussin [email protected] Universiti Kebangsaan Malaysia

Dimensions of Entrepreneurial Skill among Student Enterprise: The Case of Universiti Utara Malaysia

25. E6-05 Asri Laksmi Riani E-mail : [email protected] Heru Irianto E-mail : [email protected] Agus Widodo E-mail : [email protected] Fakultas Ekonomi Universitas Sebelas Maret, Indonesia

Factor Analysis of Determinants Entrepreneurship Intention at Sebelas market University students

26. E6-06 Tan Boon Pin [email protected] Naila Aajaiz Universiti Malaysia Kelantan, Malaysia

Exploring the Inter Relationship of Unit Trust Investors and Entrepreneurs: Are Investors “Investopreneurs”?

27. E6-07 Yanto Sidik Pratiknyo [email protected]

Code of Conduct for SME in Bali and Makasar Indonesia : An Experimental research

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Henky Satrio [email protected] Riana Sinaga [email protected] Jakarta, Indonesia

28. E6-08 Norshaliza bt Abdul Razit @ Abdul Razak [email protected] Naila Aaijaz [email protected] Ghazali b. Ahmad [email protected] Faculty of Entrepreneurship and Business, Universiti Malaysia Kelantan

Family Occupation is a Contributing Element Towards Students Entrepreneurial Inclination

29. E6-09 Zaleha Mohamad [email protected] (UMT, Malaysia) Anita Md. Shariff [email protected] (UiTM Terengganu, Malaysia)

Entrepreneurial Competencies and Sustainability of Small Medium Enterprises in Malaysian Tourism Industry.

30. E6-10 Salime Rahman [email protected] UMK, Malaysia

Pelaksanaan Dasar Berkaitan Perundangan Dan Peraturan Dan Impak Kepada Pembangunan Usahawan Pelancongan Di Kelantan.

31. E6-11 Tuan Mohd Rosli bin Tuan Hassan UiTM, Malaysia Mohd Rafi bin Yaacob [email protected] UMK, Malaysia

The Capability Of Entreprenuers And Its Effect On Firm Success Among Bumiputera Sme Wood-Based Product Manufacturing Entreprenuers In Kelantan, Malaysia

32. E6-12 Mohd Nor Hakimin Yusoff [email protected] University Malaysia Kelantan Fakhrul Anwar Zainol Universiti Sultan Zainal Abidin Mohd Rafi Yacob [email protected] University Malaysia Kelantan

Rationalizing the Usage of the Government Business Support Services: A Literature Review

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1

The Effect of Training and Compensation on Employee’s Productivity

(An empirical study at AJB BUMIPUTERA, Operations Division, Branch Office

Rawamangun, Jakarta)

Agung A.W.S. Waspodo, Agung Wahyu Handaru, and Andhika Wahyu T’rtyasa Department of Management

Faculty of Economics, Universitas Negeri Jakarta

ABSTRACT

This research aims to: 1) describe the training effectiveness, compensation, and productivity; 2) determine the effect of training effectiveness on productivity; 3) determine the effect of compensation on productivity; and 4) determine the simultaneous effect of training effectiveness and compensation on productivity. The subject of this research is consisted of employees working at Operations Division, AJB Bumiputera, a life insurance company, Branch Office Rawamangun, Jakarta. There were 45 employees who contributed as respondents of this research. This is a descriptive research using explanatory survey method. The research analysis shows that: a) the training effectiveness provided by the organization was quite good; b) compensation paid by the organization was not good enough especially on the extrinsic compensation; and c) productivity was quite good, although some of the employees cannot reach the organizational goals. The result for hypothesis testing shows that: 1) determination of the training effectiveness on productivity is 13,9%; 2) determination of compensation on productivity is 8%; and 3) determination of training and compensation on productivity is 19,1%.

Keywords: training effectiveness, compensation, productivity, insurance industry.

INTRODUCTION

Human are probably the most important element in an organization and the

role of its employee is essential for a company’s growth and development. An

effective human resource management that includes attention to effective training and

well-thought compensation may move forward an organization into a new level of

competitiveness. Managing human resource professionally may not only satisfy

employee’s needs but also achieve company’s goals. Previous researches have

suggested that effective training program (e.g., Simarmata, 2002; Widjayana, 2002,

Sulistyarini, 2008) and well-thought compensation package (e.g., Puspitasari, 2002;

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2

Rapang, 2005) is advantageous to improving organizational productivity.

Investigations into training, compensation, and productivity in the insurance industry

(e.g., Zubair, 2004; Permadi, 2008) in Indonesia remain scarce and still in its early

stage.

One of the widely held methods of human resource management is

employee’s training. Training is provided by many organizations in a generalized

form and/or tailored for each specific working unit. Through effective training

program, organization aims to improve employee’s skill, broaden employee’s

knowledge, and increase individual and group competency. In the long run, an

organization may increase its productivity through such effective training programs.

Moreover, human resource management has another important task at its

hands which is compensation. Compensations may become a periodic issue for any

organization considering that compensation dominates as employee’s sources of

satisfaction. Managing compensation is as complex as periodically configuring the

level of employees’ needs and satisfaction. If compensations are paid properly and

regularly, an organization may have less employee-related problems thus a step closer

to realizing organizational goals.

For a service company, productivity is measured at the customer service level.

Conducting a research on productivity in an insurance company may also be related to

the service sector industry as Groonroos (2006) underlined that service is “an activity

or series of activities of more or less intangible nature that normally, but not

necessarily, take place in interactions between customer and service employees and/or

physical resources or goods and/or systems of the service provider, which are

provided as solutions to customer problems” (p. 4). Moreover, productivity can

readily be observed from the general job achievement as Sulistyarini (2008) have

demonstrated the dimensions that could be used to measure employee’s productivity

included presence level, job responsibility, job quality, job skill, initiative, and

creativity (p. 42).

Extrinsic compensation covers all benefits provided by the employer usually

in the form of money, promotion, and benefit. It is divided into two categories,

namely financial and nonfinancial. Financial aspects may include performance based

such as; piece work, commission, incentive plans, performance bonuses, and merit

pay plans; while implied-membership-based such as; cost of living increases, labor

market adjusment, time in rank increase, and profit sharing; and explicit membership

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3

based such as; protection programs, pay for time not worked, services, and

perquisities. Nonfinancial aspects may include preferred office furnishings, preffered

lunch hours, assigned parking spaces, preferred work assignment, business cards, own

secertary, and impressive titles.

Intrinsic compensation covers all satisfaction drived from the job itself, such

as pride in one’s work, a feeling of accomplishmnet, or being pert of team. Some

major dimensions included in intrinsic compensation may include; participation in

decision making; greater job freedom and discretion; more responsibility; more

interesting work; opportunities for personal growth; and diversity of activities.

METHOD

This research uses quantitative method, descriptive analysis, and inferential

analysis. Populations are the 50 employees working at Operations Division AJB

Bumiputera, Branch Office Rawamangun, Jakarta. Using Slovin’s formula,

n = ____N_____

1+ Ne 2

n = size of the sample

N = size of th population

e = Allowances inaccuracy due to sampling errors that tolerated. This research uses

5% .

Thus the result is:

n= ______50_____

1+ 50 (0,05)2

n= 44,444 or 45.

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Figure 1: FRAMEWORK

Source: data produced by researchers.

INSTRUMENT TESTING (VALIDITY AND RELIABILITY)

Validity test measures how good the instrument (i.e. the questionnaire) is at

explaining the problems to the research subject (i.e. the sample participants). A valid

instrument can be used to measure the variables correctly and precisely. By using a

high validity instrument the result can be used to explain the research problem in light

of the real condition. Reliability test measures how reliable the instrument (i.e. the

questionnaire) is at consistency and accuracy of the measurement.

BASIC ASSUMPTION TESTS

Test of normality uses to know whether the population is normally distributed

or not. Test of normality will be using Kolmogorov-Smirnov test.

Test of linearity uses to know whether the independent variables has a linear

relationship to their dependent variable. Using 5% level of significance, variables

have a linear relationship if the significance less than 0,05.

CLASSIC ASSUMPTION TESTS

Test of multicolinearity aims to examine the regression model, whether it has

strong correlation between independent variables. When using SPSS 16 it is identified

by the VIF (Variance of Inflation Factor).

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TEST OF HETEROSCEDASTICITY

This research uses Spearman’s rho test, that means if the correlation between

independent variables with residuals give more than 0,05 then there is no

heteroscedasticity problem.

ANALYSIS OF LINEAR REGRESSION

Regression analysis is a statistical technique that is use to examine relationship

model between the variables. Multiple linear regression conducted to test the

simultaneous influence of independent variables on one dependent variable.

Simple Linear Regression Equation Model

Y = a + bX

Multiple Linear Regression Equation Model

Y = a + b1 X1 + b2 X2

Y = Dependent Variable (Productivity)

a, b1, b2 = Parameter

X = Independent Variable (for simple linear regression)

X1 = Independent Variable (The Effectiveness of training)

X2 = Independent Variable (Compensation)

T-TEST & F-TEST

T-test uses to examine partially the effect of independent variable to the the

dependent variable. F test uses to examine the influence of independent variables

(simultabeously) to the dependent variable.

R2 (Coefficient Determinant) Analysis of determination uses to determine percentage contribution of independent

variables which influence the dependent variable.

This research has three hypotheses:

H1: The effect of training on productivity

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H2: The effect of compensation on productivity

H3: The effectiveness of training and compensation on productivity

RESULT AND CONCLUSION

VALIDITY AND REALIBILITY Table 1: Result of Validity Test

Variable

Number of items before tested

Invalid Items

Number of invalid items

Valid Items

The Effectiveness of training 12 - - 12

Compensation 9 19,21 2 7

Productivity 8 - - 8 Source: data produced by researchers.

All items of variable X1 (the effectiveness of training) are valid, according to

the score of the r test > r table (0,361), with 5% level of significance. 2 items of

variable X2 (Compensation) are invalid, there are item number 19 and 21, according

to the score of the r test < r table (0,361). The invalid items must be remove from the

list of questions. All items of variable Y (Productivity) are valid, according to the

score of the r test > r table (0,361).

Table 2: Result of Reliability Test

No Variable Cronbach’s Alpha

Number of items

1 The effectiveness of training

0.901 12

2 Compensation 0.622 7

3 Productivity 0.895 8

Source: data produced by researchers.

The result shows that each variable has a score of Cronbach’s Alpha more

than 0,6. Therefore all variables are reliable to be use for research.

RESULT FOR TEST OF NORMALITY

Test of normality uses Kolmogorov-Smirnov, the result as follows:

Table 3: Result for Test of Normality

Tests of Normality

Kolmogorov-Smirnova Shapiro-Wilk

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Statistic df Sig. Statistic df Sig. Efektivitas Pelatihan 0.123 45 0.083 0.935 45 0.014 Kompensasi

0.117 45 0.138 0.966 45 0.205 Produktivitas

0.128 45 0.063 0.961 45 0.135 a. Lilliefors Significance Correction

Source: data produced by researchers.

All variables (the effectiveness of training, compensation, and productivity)

separately has significance score more than 0,05. This result explain that all variables

are normally distributed.

RESULT FOR TEST OF LINEARITY

Table 4 Result for Test of Linearity (X1 – Y)

ANOVA Table

Sum of Squares df

Mean Square F Sig.

Produktivitas * Efektivitas Pelatihan

Between Groups

(Combined) 83.26 6 13.877 9.426 0

Linearity 19.286 1 19.286 13.101 0.001

Deviation from Linearity 63.974 5 12.795 8.691 0

Within Groups 55.94 38 1.472

Total 139.2 44

Source: data produced by researchers.

Table 5: Result for Test of Linearity (X2 – Y)

ANOVA Table

Sum of Squares df

Mean Square F Sig.

Produktivitas * Kompensasi

Between Groups

(Combined) 51.971 9 5.775 2.317 0.036

Linearity 11.204 1 11.204 4.496 0.041

Deviation from Linearity 40.767 8 5.096 2.045 0.069

Within Groups 87.229 35 2.492

Total 139.2 44

Source: data produced by researchers.

The significance score for each independent variables are 0,001 (X1) and

0,041 (X2). Since the significance score of each variables are less than 0,05, proves

that there is a linear relationship between each independent variables with dependent

variable.

RESULT OF MULTICOLINEARITY TEST Table 6: Result of Multicolinearity Test

Model

Collinearity Statistics

Tolerance VIF 1 (Constant)

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Efektivitas Pelatihan 0.977 1.024

Kompensasi 0.977 1.024

Source: data produced by researchers.

The VIF score of independent variables are 1,024 for both of them, less than 5.

And with tolerance score of 0,977 less than 1 for both variables, we can conclude that

there is no multicolinearity problem occurs.

RESULT FOR HETEROSCEDASTICITY TEST Table 7: Result for Heteroscedasticity with Spearman’s rho

X1 X2 Unstandardized

Residual Spearman's rho X1 Correlation

Coefficient 1 0.183 0.185 Sig. (2-tailed)

. 0.23 0.224 N

45 45 45 X2 Correlation

Coefficient 0.183 1 0.187 Sig. (2-tailed)

0.23 . 0.22 N

45 45 45 Unstandardized Residual

Correlation Coefficient 0.185 0.187 1 Sig. (2-tailed)

0.224 0.22 . N

45 45 45 Source: data produced by researchers.

The result shows significance (2-tailed) of unstandardized residual for

independent variables are 0,224 (X1) and 0,220 (X2). Since the scores are more than

0,05 there is no heteroscedasticity problem occurs.

HYPOTHESIS TESTING H1: The effectiveness of training has influence on productivity Table 8: Result for Simple Linear Regression of H1

Coefficientsa

Model

Unstandardized Coefficients Standardized Coefficients

t Sig. B Std. Error Beta 1 (Constant)

10.604 7.684 1.38 0.175 Pelatihan

0.353 0.134 0.372 2.63 0.012 Source: data produced by researchers.

The result show that variable X1 has score of t test 2,630 with significance

0,012. T table (df= n -2) 2,017. T test > t table with significance less than 0,05. This

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result proves that H0 denied and Ha accepted, which means there is influence of the

effectiveness of training on productivity. And the equation model for H1 is Y = 10,604

+ 0,353X.

Table 9: Result for Analhysis of Determination H1

Model Summaryb

Model R R Square Adjusted R

Square

Std. Error of the

Estimate 1

.372a 0.139 0.119 1.67 Source: data produced by researchers.

The coefficient determinant (R2) is 0,139. It means that variable the

effectiveness of training has support of 13,9% in influencing productivity.

H2: Compensation has influence on productivity Table 10: Result for Simple Linear Regression of H2

Coefficientsa

Model

Unstandardized Coefficients Standardized Coefficients

t Sig. B Std. Error Beta 1 (Constant)

25.692 2.646 9.711 0 Kompensasi

0.215 0.111 0.284 1.94 0.059 Source: data produced by researchers.

The result show that variable X2 has score of t test 1,940 with significance

0,059. T table (df= n -2) 2,017. T test < t table with significance more than 0,05. This

result proves that Ha denied and H0 accepted, which means there is no influence of

compensation on productivity. And the equation model for H2 is Y = 25,692 +

0,215X.

Table 11: Result for Analysis of Determination H2

Model Summaryb

Model R R Square Adjusted R

Square

Std. Error of the

Estimate 1

.284a 0.08 0.059 1.725 a. Predictors: (Constant), Kompensasi b. Dependent Variable: Produktivitas Source: data produced by researchers.

The coefficient determinant (R2) is 0,080. It means that variable compensation

has support of 8% in influencing productivity.

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H3: The effectiveness of training and compensation has influence on productivity Table 12: Result for Multiple Linear Regression for H3

ANOVAb

Model Sum of Squares df Mean Square F Sig.

1 Regression 26.622 2 13.311 4.966 .012a

Residual 112.578 42 2.68

Total 139.2 44

Source: data produced by researchers.

The result shows that F test 4,966 with significance score 0,012. F table at

0,05/2 significance with df 1 (number of variables -1) = 3 -1 = 2, and df 2 = n – k – 1

= 45 – 2 – 1 = 42, is 3,220. It means f test > f table and score of significance less than

0,05. This result proves that H0 denied and Ha accepted, which means there is

influence of the effevtiveness of training and compensation simultaneously on

productivity. The equation model for H3 is show in t test table below:

Table 13: Result for Multiple Linear Regression (t test)

Model

Unstandardized Coefficients Standardized Coefficients

t Sig. B Std. Error Beta 1 (Constant)

8.345 7.656 1.09 0.282 Pelatihan

0.32 0.133 0.337 2.398 0.021 Kompensasi

0.176 0.106 0.232 1.654 0.106 a. Dependent Variable: Produktivitas

Source: data produced by researchers.

The equation model for H3 is Y = 8,345 + 0,320 X1 + 0,176 X2.

Table 14 Result for Analysis of Determination H3

Model Summaryb

Model R R Square Adjusted R

Square

Std. Error of the

Estimate Durbin-Watson

1 .437a 0.191 0.153 1.637 1.406

a. Predictors: (Constant), Kompensasi,Efektivitas Pelatihan b. Dependent Variable: Produktivitas

Source: data produced by researchers.

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The coefficient determinant (R2) is 0,191. It means that variable the

effectiveness of training and compensation support of 19,1% in influencing

productivity.

CONCLUSION Based on the research’s results we can conclude:

1. Level of productivity of employee at Operational Division AJB Bumiputera

Branch Office Jakarta Rawamangun still in good condition with the effectiveness of

training and compensation as well.

2. The result shows that variable X1 has score of t test 2,630 with significance 0,012.

T table (df= n -2) 2,017. T test > t table (2,630 > 2,017) with significance less than

0,05. This result proves that H0 rejected and Ha accepted, which means there is

influence of the effectiveness of training on productivity. The coefficient determinant

(R2) is 0,139. It means that variable the effectiveness of training has support of 13,9%

in influencing productivity.

3. The result shows that variable X2 has score of t test 1,940 with significance 0,059.

T table (df= n -2) 2,017. T test < t table (1,940 < 2,017) with significance more than

0,05. This result proves that H0 accepted and Ha rejected, which means there is no

influence of compensation on productivity. The coefficient determinant (R2) is 0,080.

It means that variable compensation has support of 8% in influencing productivity.

4. The result shows that F test 4,966 with significance score 0,012. F table at 0,05/2

significance with df 1 (number of variables -1) = 3 -1 = 2, and df 2 = n – k – 1 = 45 –

2 – 1 = 42, is 3,220. It means F test > F table (4,966 > 3,220) and score of significance

less than 0,05. This result proves that H0 rejected and Ha accepted, which means there

is influence of the effevtiveness of training and compensation simultaneously on

productivity. The coefficient determinant (R2) is 0,191. It means that variable the

effectiveness of training and compensation support of 19,1% in influencing

productivity.

DISCUSSION

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1. AJB Bumiputera Branch Office Jakarta Rawamangun should maintain and

improve the employee development program through a better training.

2. Improve or re-adjust the extrinsic compensation which considered inadequate by

employee.

3. Maintain and improve the comprehensive of intrinsic compensation that relevant

with productivity.

4. The organization might set a new target that match with employee’s challenge

individually.

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