SIOP ‘99 Slide - 2

Implementationof a

Web-Based 360Feedback Process

Lyse Wells

SIOP ‘99 Slide - 3

Background

• High tech company

• Leadership as our top developmental priority

• Small Organizational Development department to support effort

2 to 3 people for 600 managers

Goal: Utilize 360-degree feedback

minimize administration

provide quick turn around

encourage participation in a non-compliant culture

SIOP ‘99 Slide - 4

Orientation

Important to have face-to-face orientation since so much of the process is

electronic

• Explained the purpose & process

• Described how to select raters

• Provided training on how to receive and provide useful feedback

• Answered questions

SIOP ‘99 Slide - 5

The Web-Based Process

• Sign up raters

• Complete the survey

• Automatic reminders & tracking

• Electronic delivery of reports confirms meetings & delivers feedback

forwards feedback to manager for follow-up

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Technological Advantages

• Anonymity

automatic blocking of data

new opportunities to try to get more data

• Increase in participation & response rate

• Ease of data collection

can see organizational and functional statistics

potential to use for training invitations

can use to evaluate the effectiveness