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Singapore Infocomm Industry Development Presented by Mr Low Aik Lim, Deputy Director, Enterprise Infocomm 16 Dec 2009 CONFIDENTIAL © 2009 IDA Singapore. All Rights Reserved. 1 CONFIDENTIAL © 2008 IDA Singapore. All Rights Reserved. 1

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Page 1: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

Singapore Infocomm Industry Development

Presented by Mr Low Aik Lim, Deputy Director, Enterprise Infocomm

16 Dec 2009

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 1CONFIDENTIAL© 2008 IDA Singapore. All Rights Reserved. 1

Page 2: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

Agenda

> Singapore’s Infocomm Landscape

> Infocomm Industry Development Strategies

> Industry Development Framework

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 2

> Industry Development Framework

Page 3: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

1 Singapore’s Infocomm Landscape

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 3

1

Page 4: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

Singapore

> Land Area 710.2 sq km

> Population 4.987m

> Labour Force 3.271m

> Unemployment Rate 2.2%

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 4

� Turnover Rate 2.8%

> Literacy Rate 96%

� % Secondary & Higher Qualifications 89.6%

� Mean years of Schooling 9.7 yrs

*Source: Official statistics obtained from the Ministry of Manpower, Singapore Department of Statistics and the Ministry

of Trade and Industry, October 2009

Page 5: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

About Singapore

Infocomm StatisticsInfocomm Statistics

> Home Broadband Penetration 99.9%

> Business Broadband Adoption 65%

> Mobile Phone Penetration 131.7%

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 5

*Source: IDA Annual Report 2008/2009, IDA Surveys and Statistics on Telecoms Services, April 2009

Page 6: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

The infocomm industry- Significant GDP contributor- Growth driven by tapping Asia demand

6% 5.5%4.6%

6.3% 7.7%

•CAGR 13.7%

Exports comprise two-thirds of

industry revenue

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 6

6% 5.5%4.6%

•Infocomm Revenue •Infocomm Share of GDP

•Infocomm industry

contributes ~6% GDP

Source: IDA Annual Infocomm Industry Survey

Page 7: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

Total Infocomm Industry Revenue by Segment (2008)

15%

15%2%

Hardware % of total revenue

Software % of total revenue

Telecommunications services %of total revenue

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 7

51%

17%

of total revenue

IT services % of total revenue

Content services % of totalrevenue

Page 8: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

Steady Growth of Infocomm Manpower

139,000

92,800

80,000

100,000

120,000

140,000

160,000

Info

co

mm

Man

po

wer

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 8

36,940

0

20,000

40,000

60,000

1989 1999 2008

Year

Info

co

mm

Man

po

wer

Page 9: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

International Rankings

200920082007200620052004

Economist Intelligence Unit (EIU)

NA2nd2nd3rd3rd2nd

International Institute for Management

Development (IMD) World Competitiveness

Yearbook Ranking

NA5th7th8th5th7thWorld Economic Forum (WEF) Global

Competitiveness Index (GCI) Ranking

4th5th3rd2nd1st2nd

World Economic Forum (WEF) Global

Information Technology Report (GITR)

Ranking

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 9

* There are no rankings for that year.

© 2009 IDA Singapore. All Rights Reserved.

NANA*1stNA*3rd2ndAccenture e-Government Leadership

Ranking

NA9th11th

(First ranking released in 2007)

NANANAEconomist Intelligence Unit (EIU)

Benchmarking IT Industry Competitiveness

NA6th6th13th11th7thEconomist Intelligence Unit (EIU)

e-Readiness Ranking

Waseda University International e-

Government RankingNA 3rd 3rd 2nd 2nd 1st

Page 10: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

2 Infocomm Industry Development

Strategies

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 10

2 Strategies

Page 11: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

6 National Infocomm Plans and 4 Government Infocomm Plans

Unleashing potential of Infocomm to create new values, realise possibilities & enrich lives

Leveraging Infocomm for Innovation, Integration and Internationalisation

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 11

Civil Service Computerisation ProgrammeDeveloping IT industry & IT manpower

Extending government systems to private

sector e.g. TradeNet, MediNet, LawNet

Transforming Singapore into an Intelligent

Island

Developing Singapore as global InfocommCapital, e-Economy and e-Society

Page 12: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

Infocomm

Industry

Developer

Government

CIO

Master planning, project-

managing, implementing

infocomm systems and

capabilities for

Government

Develop vibrant and

Singapore: An Intelligent

Nation, a Global City, Powered

by Infocomm

Sector

Transforma-

tion

People

Sector

Enrichment

Transforming key

people sector

clusters & raising the

infocomm

sophistication of

citizens

IDA’s Roles

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 12

Develop vibrant and

competitive IT and

communications industrySpearheading

transformation of

key economic sectors,

Government and society

through more

sophisticated and

innovative use of

infocomm

Corporate Functions

Technology

International Engagement

Infocomm Policy

Infocomm Security

Manpower Development

Infocomm Infrastructure

Architecting Singapore’s ICT

roadmap, planning for key

infrastructure, manpower

development, security and

technological developments

Page 13: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

Industry Development Objectives

Develop world-

class competitive

Enhance

innovation

Foster

partnerships and

ANCHOR GROW CONNECT

Facilitate the

pervasive

GLOBALISE

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 13

capabilities

of Singapore’s

infocomm

industry

diversity

of Singapore’s

infocomm

ecosystem

alliances within

the Singapore

infocomm

ecosystem

adoption of

Singapore

infocomm

solutions in the

Global Market

Page 14: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

3 Infocomm Industry Development

Framework

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 14

3 Framework

Page 15: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

Applications /

IT Services

Shared IT Services

Data Centers / Call Centers /

Applications /

Market Development Vibrant Infocomm Ecosystem

IT ServicesData Centers / Call

Centers /

Shared IT Services

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 15

Applications /ASPs

Telecommunications Infrastructure

Middleware / OS

Applications /Internet services

Telecommunications

Infrastructure

Middleware /

OS

Applications /

Internet services

Page 16: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

Market DevelopmentInitiatives

ResearchProduct

DevelopmentResellers / Integrators

Users

Research Institutes, Institutes of Higher Learning

MNCs

Private Sector:

Infocomm BuyersNon-infocomm Buyers

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 16

MNCs

Local EnterprisesPublic Sector

IDA as a Catalyst

Page 17: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

Market DevelopmentInitiatives

ResearchProduct

DevelopmentResellers / Integrators

Users

Private Sector:

Infocomm BuyersNon-infocomm Buyers

Research Institutes, Institutes of Higher Learning

MNCs

• 1996: Government Electronic Mail System (GEMS), service-wide email for all.

• 2001: Government Data Centre – robust, secure and comprehensive infrastructure facility for server hosting bu

government agencies.

• 2001: Public Service Infrastructure (PSi), shared infrastructure for e-service delivery.

• 2003: Singpass, single password system for government transactions.

• 2008: Standard ICT Operating Environment (SOEasy), common Government ICT Environment for public sector.• 1981: Institute of Systems Science is established in the National University of Singapore.

• 1986: The Information Technology Institute is set up.

• IDA launches ‘Overseas Development Programme’ (ODP) to serve as a key platform for local enterprises to team up with

leading infocomm MNCs.

• IDA unveils the ‘Infocomm Singapore’ branding.

•IDA launches Internationalisation Programme to groom local enterprises to be well-known players in the global arena.

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 17

Local EnterprisesPublic Sector

IDA as a Catalyst

MNCs

• 1989: TradeNet is launched and became first non-US recipient of the 1989 partners in leadership award.

• 1990: LawNet, one-stop services portal for the legal profession goes live.

• 1990: MediNet is launched as a nationwide medical computer network which linked 20 hospitals, the Health Ministry and

the Central Provident Board.

• 1995: CORENET is launched, providing an integrated environment for members of the construction and real estates

sectors.

• 1997: Singapore ONE, world’s first nation-wide broadband network.

• 2006: Wireless@SG, provides island-wide broadband access from public places.

• 2009: Next Generation National Broadband Network.

• 1996: Launch of National Computer Board LIUP (Local Industry Upgrading Programme).

• 2002-2009: Collaboration with industry on .NetMy Singapore, Adaptive Enterprise@Singapore, Cisco Enabling Platform

Innovation Centre (EPIC@SG), Oracle Next Generation Enterprise Computing Centre, QAD SaaS Development Centre,

Microsoft/SUN/Yahoo startup development programmes.

• Distinguished Infocomm Speakers and InfocommLIVE!

• 1986: The Information Technology Institute is set up.

• 1998: Institute of Systems Science and Information Technology Institute merge to form Kent Ridge Digital Labs to focus on ICT research.

•IDA launches Internationalisation Programme to groom local enterprises to be well-known players in the global arena.

Page 18: Singapore Infocomm Industry Development - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/Resources/LowAikLim... · Infocomm Industry Developer Government CIO Master planning,

SINGAPORE: AN INTELLIGENT NATION, A GLOBAL CITY POWERED BY INFOCOMM

www.ida.gov.sg

www.infocommsingapore.sg

CONFIDENTIAL© 2009 IDA Singapore. All Rights Reserved. 18