ANNUALSINGAPORE HUMAN RESOURCES INSTITUTE

2019REPORT

P O W E R I N G H U M A N C A P I TA L I N S I N G A P O R E

& MINUTES OF THE 53RD AGM

S I N G A P O R E H U M A N R E S O U R C E S I N S T I T U T E 2 0 2 0

“To win the marketplace,you must first win the workplace.”

- Doug Conant

“Every good conversation starts with listening.” - Tom Haak

“Train people well enough so they can leave.Treat them well enough so they don’t have to.”

- Sir Richard Branson

“The strategic direction for SHRI 4.0 is to bean ecosystem of network of networks...”

- Low Peck Kem

CONTENTS

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Vision, Mission & Code of Professional Ethics

President’s Message

Offiice Bearers and Executive Council Members

Co-Opt Council Members and Secretariat

Membership

Key Events

Calendar of Events

SHRI Corporation

SHRI Academy

Minutes of the 53rd AGM

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VISION,MISSION & CODEOF PROFESSIONAL ETHICS

Vision“To be the leading HR authority in Singapore to champion human capitalexcellence.”

Mission“We commit to advocate HR best practices, connect a community of HRprofessionals and enhance the HR profession.”

Code of Professional EthicsEvery member of the Institute is expected to be bound by the Code ofProfessional Ethics of the Singapore Human Resources Institute, the Articles of which are as follows:

1. To maintain at all times the highest standards of personal integrity and conduct in the performance of professional duties.

2. To respect the dignity of any person in the course of professional services anddealings with employers, employees and the community.

3. To perform all professional duties with the respect for the rights of employers, employees and the respective trade unions in the interests of industrial peace and social justice, and the economic and social development of the nation.

4. To initiate and promote progressive and forward-looking human resourcepolicies and practices.

5. To hold in trust all confidential information received.

6. To promote at all times the aims and objects of the Institute and not to act in any manner prejudicial or detrimental to the reputation or interests of theInstitute or any of its members.

VISION,MISSION & CODEOF PROFESSIONAL ETHICS

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Dear SHRI Members and Corporate Friends,

I trust you are keeping well and staying healthy in the midst of the COVID-19 global pandemic outbreak.

2019 was indeed an exciting year as your newly elected SHRI Council 2019-2021 came together as One-SHRI to map out the key priorities and strategic direction of SHRI. With our monthly council meetings and a series of retreats, we set out key focus areas and priorities to propel SHRI to be The National HR institute for the HRprofession.

Our Vision for SHRI 4.0 – HR for HR

SHRI aims to develop a HR ecosystem of network of networks, bringing together a confluence of HR practitioners, thought leaders, consultants, business leaders and key stake holders to uplift the quality of our workforce and workplace through progressive people practices.

With technological advancements where artificialintelligence, digitization and automation are disrupting and transforming the workforce, SHRI is also embarking on our transformation journey. The strategic direction for SHRI 4.0 is to be an ecosystem of network of networks, where our initiatives should be Higher, Wider and Deeper. Higher in overall value that we bring to the table for our members, Wider in perspectives, reach and networks in our partnerships with other like-minded institutes and Deeper in terms of knowledge offering and sharing.

To enhance the value proposition for our members, we embarked on a series of key initiatives. Together with a dedicated Council 2019-2021, a stronger secretariat, Board of Directors, and support from members like yourselves, we were able to prioritise and set clearer directions for SHRI. I am very pleased to report that after more than 4 years of being in the red, we have managed to finally turn the tide and make a profit in FY2019. A brief update of key events in over 2019 are as follows:

1. We kicked off the year with our annual signature event, HR Outlook 2019. With a blend of HR and Business Leaders in the audience, we highlighted economic, business, HR forecasts and emerging trends to embrace the transformation towards a Future Ready Workforce.

2. The Future of Work Forum discussed how to prepare for a Future Ready Workplace by leveraging ontechnology. Industry experts shared their strategy of designing a digital roadmap to bring about innovation, increased productivity and economic growth.

3. In recognition and promotion of excellence in the HR profession through The 14th Singapore HR Awards, over 60 awards were presented to organisations andindividuals who exhibited impactful human capitalstrategies and progressive people practices to meet business goals.

4. Investing in the future HR talent, we partnered ITE and Polytechnics in HR Hackathon. With their freshperspectives, student participants designed practical and innovative solutions for real-life work issues guided by industry experts as mentors.

While we have achieved some breakthrough in the FY2019 financials, we are cognizant that with the current COVID-19 global epidemic, we are priming ourselves for a slower 2020. We are committed to fulfil our mission to bring greater value to you, our members.

I am confident that together, with all your support, we will overcome this wave of crisis and emerge as a stronger HR community!

Low Peck Kem, MSHRIPresident, SHRI

PRESIDENT’SMESSAGE

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O F F I C E B E A R E R S 2 0 1 9 - 2 0 2 1

CHARMAINE SIMMSHRI

ASSISTANT HONORARY SECRETARYLUCY TAN

MSHRI

HONORARY SECRETARYLISA OH

MSHRI

HONORARY TREASURERLAWRENCE TAN

MSHRI

ASSISTANT HONORARY TREASURER

CYNTHIA LEEMSHRI

VICE PRESIDENT - MEMBERSHIPMAGDALENE CHAI

MSHRI

VICE PRESIDENT - PARTNERSHIP VICE PRESIDENT - ACADEMICSSABRINA LOI

FSHRI

EXECUTIVE COUNCIL

C O U N C I L M E M B E R S

ALISON SHEEMSHRI

ARTHUR KHONGMSHRI

ASSOC. PROF.DAVID WAN

MSHRI

LIM KHIA TATMSHRI

SYED ALI ABBASMSHRI

TAN HUI BOONMSHRI

NELSON LEEMSHRI

REBECCA LOKEMSHRI

SAROJINI PADMANATHANMSHRI

PRESIDENT

LOW PECK KEMMSHRI

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SECRETARIAT

SHRI CHRISTMAS AND CHINESE NEW YEAR CELEBRATIONS

C O - O P T C O U N C I L M E M B E R S

ADRIAN TANMSHRI

ARINA KOHMSHRI

DARRYL WEEMSHRI

DEREK TANMSHRI

LIU FOOK THIMMSHRI

SAM NEOMSHRI

SELENA HUYNHMSHRI

KWOK MAY LENGMSHRI

MEMBERSHIPSHRI has been a professional HR body for over 50 years, serving HR practitioners, people managers, employers and business leaders from both public and private sector organisations across diverse industries in Singapore. As an independent voice driving Singapore’s HR agenda, SHRI is anintermediary for the HR fraternity (individuals & organisations) and policy-makers.

SHRI connects HR professionals and business leaders locally and regionally through its signature events and conferences such as The Singapore HR Awards, HR Outlook, HR Hackathon, and Future of Work Forum. SHRI has been the trendsetter, championing benchmarks in standards of HR best practices with core initiatives such as member engagement activities, dialogues and networking sessions.

Our membership comprises of several categories:

• Honorary Life, Hon. MSHRI — To be bestowed on an honorary basis on the person who has rendered distinguished service to the Institute and/or the community.

• Fellow, FSHRI — to be conferred upon a Professional Member who has achieved eminence in the practice of human resource management and/or development or has distinguished himself/herself by contributing to the body of knowledge relating to human resource management and/or development.

• Professional, MSHRI — A person may qualify for Professional Membership if he has at least three years’ approved experience in human resource management and/or development as prescribed by the Council and has passed the Institute’s prescribed examinations, provided that the Council, on receiving an application in writing, exempts a person from the examinations either in whole or in part if he convinces the Council that he has the knowledge, experience, application and attitudes in human resource management and/or development comparable to the level of the Institute’s prescribedexaminations.

• Associate — Any person who in the ordinary course of his business, profession, vocation,employment or post-graduate studies is concerned with or involved in human resource management and/or development in an executive, academic or advisory capacity acceptable to the Council shall be eligible for Associate Membership.

• Student Associate – Any person who is undergoing (either on a full-time or part-time basis) an undergraduate course of study (defined as studying at or below bachelor degree level) in human resource management and/or development at SHRI.

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Our Initiatives

As Singapore’s representative on the Asia Pacific Federation of Human Resource Management (APFHRM), SHRI partners with national HR associations worldwide to share Singapore’s leading HR practices and thought leadership with neighbouring countries as well as to bring global and regional HR best practices, insights and services back home.

SHRI strives to be the leading HR authority in Singapore,championing human capital excellence and committing to advocate HR best practices, connect a community of HR professionals and enhance the HR profession. We advocate our commitment totransform the HR community through member engagement activities, #infoHR sessions, continuous learning and professionaldevelopment training year long.

SHRI members enjoy a comprehensive suite of benefits andprivileges especially curated to meet changing needs for skills and knowledge amid technological disruptions and intensifyingcompetition. Our membership provides the relevant connections and opportunities needed to create an impact in the HR fraternity, both locally and regionally. As a SHRI member, you will be part of a future-ready HR community, well connected with the trusted resource for critical HR news, stay compliant with changes in legislation, remain well-informed on HR trends, policies and technology and establish strategic business alliances with businesses and HR thought leaders.

#Social HR - December 2019

SHRI Members’ Night & EOGM - July 2019

#InfoHR - March 2019

#InfoHR - September 2019#InfoHR - April 2019

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KEY EVENTS

FUTURE OF WORK FORUM 2019As technology becomes prevalent in the workplace, we hosted the Future of Work Forum on 22 May to discuss how to bring about innovation, increased productivity and economic growth in the face of a VUCA (Volatile, Uncertain, Complex and Ambiguous) environment. With Mr. Baey Yam Keng, Senior Parliamentary Secretary, as ourguest-of-honour, he opened a stimulating dialogue on cultivating an agile workforce that drives innovation, fosters creativity and supports organisations in driving business excellence.

Our partners shared with HR professionals and business leaders their organisation’s strategies and practices inadopting Artificial Intelligence, digitisation and automation in the workplace as well as a digital roadmap for progressive HR practices and tech-enabled strategies towards being a Smart Nation. We closed the Forum with a panel discussion on demystifying digital HR to bring in a tech-savvyworkplace.

SHRI OUTLOOK 2019SHRI hosted our first key event for the year, Outlook 2019 on 16 January. It is a platform for business leaders, HR decision-makers, industry experts and leading authorities to address economic, business, HR forecasts and emerging trends as we embrace the transformation towards a Future Ready Workforce.

We were privileged with the presence of Minister of State, Mr. Zaqy Mohammad, who shared a dialogue onProgressive HR Practices for a Future-Ready Workforce. Our keynote speakers Mr. Jonathon Koh, Economist, Asia from Standard Chartered Bank, Dr. Jaclyn Lee, Chief HR Officer from Singapore University of Technology & Design (SUTD) and Ms Kalai Natarajan, Senior VP, CEO's Office, Head of Strategic Engagements from Prudential Assurance Corporation Singapore, shared the transformation of the HR and business landscape. Industry experts also discussed on a panel about agility and innovation for the future ready workforce.

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THE SINGAPORE HR AWARDS 2019PRESENTATION GALAWe hosted The Singapore HR Awards on 27 August at Resorts World Convention Centre in our continuous pursuit of championing the HR profession. In its 14th year running, the theme was honouring human capital that drove business excellence and this was echoed by the speech Mr. Zaqy Mohammad, Minister of State, shared during his opening address.Over 60 awards were presented to organisations and individuals who demonstrated efforts in driving impactful human capital strategies through leading, innovative organisational HR practices in view of the growing business needs.

HR HACKATHON 2019The future workforce is a vital resource and we held the HR Hackathon on 9 November. We saw a fierce yet innovative competition among the students from ITE College Central, ITE College East, Nanyang Polytechnic, Ngee Ann Polytechnic, Republic Polytechnic, Singapore Polytechnic and Temasek Polytechnic. They presented their solutions to real-life HR challenges posed by our community partners with guidance from industry experts as mentors.We closed the competition with a thought-provoking panel discussion by HR leaders on the different “Forces of Change” that will lead and redefine the Future of Work.

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CALENDAR OF EVENTS2019

27 Sep - #infoHR Series

22 May - The Future of Work 2019

16 Jan - SHRI Outlook 2019

08 Mar - #infoHR Lifestyle Series: Workplace Health & Wellness

20 Mar - SHRI Annual General Meeting

29 Mar - Complimentary Event: Let’s Talk aboutAlzheimer’s Disease

05 Apr - #InfoHR Series: HR Insights – Changes to theEmployment Act

11 Apr - SkillsFuture JumpStart! Workshop

22 May - The Future of Work Forum 2019

23 Jul - SHRI Members’ Night & Extra-Ordinary General Meeting

27 Aug - The Singapore HR Awards 2019 Presentation Gala

27 Sep - #infoHR Series: Post National Day Rally 2019 –New Retirement & Re-Employment Ages

09 Nov - HR Hackathon 2019

22 Nov - #infoHR Series Tax Implications: Changes to CPF andEmployment Act

12 Dec - #socialHR People Profiling for better PerformanceManagement

05 Dec - #infoHR: Changes to the Employment Act

Key Events Members’ Engagement Events

09 Nov - HR Hackathon 2019

27 Aug - The Singapore HR Awards 2019 Presentation Gala12

SHRICORPORATION

Enabling Future-Ready Human CapitalSHRI Corporation Pte Ltd (SHRICorp) is the training and consultancy arm of SHRI, which enables knowledge acquisition and skills development at corporate and individual levels. With a strong business focus and HR foundation, we provide practice-oriented corporate education, HR consulting and advisory to level up human capabilities. Collaborating with a global network of consultants, practitioners and trainers, SHRICorp effectively blends training and consulting services to deliver complete, integrated and holistic solutions to meet corporate and people development needs.

Public-run HR WorkshopsSHRICorp offers a range of public-run HR training programmes covering the full spectrum of HR functions to help organisations level up their human capabilities through knowledge acquisition and skills development. Our training workshops are facilitated by HR practitioners/professionals with expert domain knowledge and vast industry experience. We foster sharing of best practices, continuous learning and improvement to ensure high standards of skills and competencies for individuals to seek employment and remain employable in theincreasingly competitive economy. Most of our training programmes are applicable for funding under Skills Development Fund (SDF) and SkillsFuture Credit (SFC) and Union Training Assistance Programme (UTAP).

Customised Corporate TrainingSHRICorp collaborates with an esteemed panel of highly-experienced HR practitioners who possess expert domain knowledge and vast industry practical experiences (both local and regional) to design and contextualise programmes; and to facilitate experiential training that meets any organisation’s specific learning anddevelopment objectives. We aim to assist our clients to meaningfully bridge training to bottom-line results by working closely with HR professionals, facilitators and business heads to evaluate ROI in training. We take pride in the growth and development of our clients and focus energy on providing practice-oriented training to help them achievestrategic and competitive advantages so as to excel in the increasingly challenging and knowledge-driven business world.

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HR Consulting & AdvisorySHRICorp provides HR Consulting and Advisory Services on project or retainer basis to helporganisations increase efficiency through better use of their human capital and enable organisations to achieve its strategic and competitive advantages. We assist organisations in establishing andimplementing systematic HR procedures and processes so that they can enjoy the benefits of higher retention and attraction rates, while maintaining high motivation amongst the employees.Our panel of associate consultants are professional HR practitioners with expert domain knowledge and vast industry wide practical experiences and expertise and they are passionate in helping companies to enhance their human capital capabilities.

As a consulting firm, we are business-focused, have a strong HR foundation and combine creativity and strategic thinking with excellent facilitation, process leadership, hard work and delivery. We believe that our success stems from our ability to help organisations reach better HR solutions by working inpartnership with our clients' stakeholders, from senior management to in-house HR and the workforce. Whilst we have a number of models and best practices, we believe in working with clients to find the right approaches for their organisations and challenges they are facing.

HR Compliance AuditSHRICorp help organisations to audit their organisational policies, practices and processes to ensure compliance with employment regulations, detect and minimise risks of infringement; align to goodpractices in people-management.

In addition, SHRICORP continues to be appointed by Ministry of Manpower as an approved auditorganisation to conduct Employment Standards Compliance Audit (ESCA). Since 2015, we had successfully helped several organisations to review and improve compliance to core terms andconditions of the Employment Act and local statutory regulations.

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1. Ongoing Initiatives

a. Renewal of Enhanced Registration Framework (ERF): SHRI Academy has been granted 4-year (validity from 30 Jan 2020 to 29 Jan 2024) ERF Renewal due to its good track record.

b. EduTrust Interim Audit: SHRI Academy has cleared the EduTrust Interim Audit in Aug 2019. The eminent Academic and Examination Board (AEB) of SHRI Academy includes Associate Professor David Wan as the Chairperson of the AEB Board with Mr Lee Tiong Peng and Mr Kao Beng Lee asmembers of the Board. We would like to thank Mr Yeo Beng Teck, Mr Victor Kow and Mr Eddie Lee who served as members of the Board till Feb 2020. In Feb 2020, we welcomed Mr Alvin Goh on board as member of the Board. c. Deployment of Our Pillars-Faculty Members: SHRI Academy has a pool of 29 active FacultyMembers, combined with the best of their enriched real-world experience and strong academicbackground in their discipline. Seven are foreign faculty members from the Edinburgh Napier University. d. Funding Support: We are grateful to SDF, UTAP and SkillsFuture for their continued funding support for various programme levels.

2. New Initiatives

a. Marketing Activities: SHRI Academy took affirmative actions to strategise and improve its brand visibility to younger and wider demographics by advertising on social media sites such as Facebook, Linkedin and Instagram.

b. SSG Funding: SHRI Academy has received up to 95% funding for these short courses: (A) Human Resource Analytics and Insights; and (B) Emerging Technologies for Excellent Human Resource Service Delivery & Operational Excellence.

ACADEMYSHRI

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3. OutcomeCompetency Report: Graduates - SHRI Academy as an established Academy, continues to partner and serve its 189 graduating students in their professional development journey towards their learning and academic achievements. Within the year alone, SHRI Academy conferred 137 Certificates, Diplomas, Post graduate Diplomas and, Masters while its Education Partner Edinburgh Napier conferred 52prestigious Bachelors (top-up) and Postgraduate Degrees.

4. Plans For 2020a. Launch of WSQ Programmes: SHRI Academy plans to launch a series of WSQ programmes, upon approval by SkillsFuture Singapore.

b. Preparation of Audit: SHRI Academy shall be undergoing the next full EduTrust Audit in 2021.

c. Relocation: SHRI Academy will relocate to the Central Business District area in Q2, 2020.

Edinburgh Napier University Singapore Graduation 2019

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SHRI Academy’s Career-Education Pathway

Certificate Diploma Bachelor’s PostgraduateDiploma Master’s

HEAR WHAT OUR GRADUATES HAVE TO SAY“I am proud to be a part of Carrier Corporation Employee Scholarship Program which has provided me with an opportunity to complete my MSc in HR with SHRI. This is by far, one of the most rewarding experience I ever had. The program have taught me to be a critical thinker and further honed my knowledge in HR through the interactions with the Professors both in person as well as via webinar sessions. The program is also well structured where it is tailored for working professionals in balancing family, work and travel commitments. The peer connections among the classmates will last a lifetime especially where I had the opportunity to interact with professionals with different HR backgrounds and experiences.”

Ryan LimClass Medallist Graduate, Master of Science in Human Resources

Awarded by Edinburgh Napier University

“As my lecturers were HR practitioners, they were able to share their experiences and knowledge to enhance and value add to my learning. Some of my classmates were made up of HR practitioners across different industries hence this further enhance my learning as we get to learn and share our HR knowledge and practices across differentindustries. Overall, it was a fulfilling and enriching journey I had with SHRI Academy.”

Lim Chun Mei, MelanieGold Medallist Graduate, Postgraduate Diploma in Strategic Human Capital Management

“Despite the challenges of juggling full-time work with the curriculum, studying in SHRI Academy has been amemorable and pleasant experience. The staff has been responsive and committed, catering to our needs and queries quickly. The lecturers and tutors for the course are very experienced and able to apply the theories into the current Human Resource trends and context. Online forum discussions also provided another platform for us to consult with the overseas lecturers on our assignments and research directions. The course also allows us to gain further insight into the future direction of HR, and how we can equip ourselves and our organisations to embrace the upcoming changes and disruptions. It has also allowed me to open new doors and progress in my career. I would recommend this course to my friends and colleagues as the relevance and context of the HR knowledge will definitely benefit them as well.”

Tan Soon ShengClass Medallist Graduate, Bachelor of Arts in Human Resource Management with Organisational Psychology

Awarded by Edinburgh Napier University

“First of all, I would like to thank my teammates’ efforts through this whole journey (3 weeks) to complete the project by sacrificing weekends and holidays to meet tight deadline for Aug 13, 2019 submission. Three of us from different background or maybe culture, work experiences, and behaviours trying to complete the project and most importantly our unique character complement each other. This course helps us to understand and be able to analyse what is Compensation & Benefits all about. It benefits for those who wish to switch career path (like me) or already in the job but required adequate knowledge and skills to design and implement Compensation & Benefits in their organisation.Lastly, thanks to all the Lecturers who impart their skills & knowledge to us during these periods.”

Joanna TanGraduate, Diploma in Compensation & Benefits Management

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PRESENT

PresidentHonorary SecretaryAsst Hon SecretaryHonorary TreasurerAsst Hon TreasurerAdvisory BoardAdvisory BoardMemberMemberMemberMemberExecutive Director (Interim)

Mr. Erman Tan, MSHRI - ChairDr. David Wan, MSHRIMr. Phua King Song, FSHRIMr. Hui Ban Yin, FSHRIMr. Ong Hong Him, MSHRIMs. Low Peck Kem, MSHRIDr. Goh Jin Hian, MSHRIMs. Sabrina Loi, FSHRIMs. Alison Shee, MSHRIMr. Kao Beng Lee, MSHRIMs. Magdalene Chai, MSHRIMs. Nidhi Puranik, MSHRI

P (ET)HS (DW) AHS (PKS)HT (HBY)AHT (OHH)AB (LPK)AB (GJH)M (SL)M (AS)M (KBL)M (MC)AED (AN)

ABSENT WITH APOLOGIES

Advisory BoardAdvisory BoardAdvisory BoardAdvisory BoardMemberMemberMemberMember

Mr. Allen PathmarajahMs. Cynthia TanMr. Loh Meng SeeMr. Tan Hock LyeMr. Arthur Khong, MSHRIMr. Syed Ali Abbas, MSHRIMr. Nelson Lee, MSHRIMr. Chen Ching Chion, MSHRI

SecretariatIN ATTENDANCE

AB (AP)AB (CT)AB (LMS)AB (THL)M (AK)M (SAA)M (NL)M (CCC)

OF THE SINGAPORE HUMAN RESOURCES INSTITUTE (SHRI) HELD ON 20 MARCH 2019 (Wednesday), 7.00PM

AT SHRI SINGPOST CENTRE

53rd GENERAL MEETING (AGM)

MINUTES OF THEANNUAL

MINUTES OF THEANNUAL

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Action By

1 WELCOME ADDRESS

1.1 P(ET) thanked and welcomed the Members for attending the AGM.

He went through the Agenda and shared about Industry 4.0, how HR can scale up and support Human Capital 4.0

1.2 P(ET) thanked fellow Council Members, Advisory Board Members and Secretariat for their support and contributions to the institute. With special thanks to the ex-EDs – Mr. Kao Beng Lee and Ms Grace Yu for their contributions and support during challenging times.

1.3 P (ET) then introduced Ms Nidhi Puranik as the Interim ED.

1.4 P (ET) also thanked the HODs and Secretariat for their unrelenting commitment and efforts to the institute for the past 12 months. With special thanks to KL for getting the Financial reports out earlier than expected.

1.5 P (ET) shared on some of the Secretariat events. He also thanked the Members who have been his motivations for so many years.

1.6

1.7 P (ET) next shared on SHRI’s representation in various Statutory Boards, providing feedback as a professional HR body.

1.8 HT (HBY) proceeded to share the overview of the financials for 2018. He started by sharing on the “Statements of Profit or Loss And Other Comprehensive Income” on page 5 of the report. He explained that the income statement pertains to SHRI Group which includes SHRI Academy and SHRI Corps, both registered companies with ACRA. SHRI Academy, the group cash cow revenue decrease from $1,542,734 in 2017 to $1,335,027 in 2018. While total revenue at Group level decrease by $359,963, other expenses including manpower cost reduced by $731,861.

1.9 In terms of Expenses, there are huge savings in staff costs due to reduction in headcounts from 42 to 24 staffs. As well as substantial savings in rental.

HT (HBY) reported that overall, losses are contained at $82,000 in 2018. Next, he shared on the slight decrease in Balance Sheet position from $2,399,306 in 2017 to $2,315,271 in 2018.

P (ET) invited Members to share feedback should there be any areas for improvement and encouraged Members to actively participate in SHRI’s collaborations and partnerships.

He also shared the “Statements of Changes in Funds” showing a slight dip in Funds from the accumulated Fund of $5.8mil in 2017 to $5.5mil in 2018 due to losses in covering overhead costs.

Both SHRI Academy and SHRI Corp are facing keen competition due to lack of funding. The two entities are reviewing funding opportunities, new programmes and course fees to increase revenue and market share. HT (HBY) concluded that on a long-term basis, besides training programmes and consultancy, SHRI events sponsorship and membership needs to be ramped up.

1.10 He then opened the financials for questions by the Members. Tommy Ng (Member) asked the reasons for decreased income stream.

KBL replied that it is mainly due to

(1) the competitive landscape and lack of funding. SHRI is less competitive dueto the lack of funding. Hence the action strategy is to go for more funding.

(2) events SHRI organizes are not getting enough Sponsorship dollars. There isneed to see how to collaborate with others rather than rely on ownresources, due to fixed manpower costs. He reiterated that there are hugepotential for events and called upon the Council to help to get Sponsors.

(3) external environment and pace are constantly changing. SHRI needs to keepup to the pace of change and needs of members. Hence there is a need torelook into what is the purpose of organizing some of the events and if itserves the needs of members.

Next, Tommy Ng (Member) referred to the reduced income stream shown in the Income statement of 2018 and questioned what solutions and mitigations the Council has put in place to increase topline?

KBL answered that if topline cannot be increased, then naturally costs needs to be managed. Action plans and steps are being taken to improve the numbers such as WSQ qualifications for SHRI Academy and collaborations with IHRP, which will take time. He further offered that the HODs will share further details on the action plans and strategies ahead in the ensuing agenda.

1.11 AED (AN) then shared on her Recommendations going forward: 1. Embark on mapping of Proprietary programmes to WSQ-ATO

qualification track to enhance enrolment and boost financial status2. Tap on government schemes to recruit talents, lower fixed manpower

cost3. Source out of new streams of revenue, membership loyalty

programmes to boost and build membership4. Focus on membership enhancement initiatives5. Provide budget for performance bonus to have and retain talents6. Develop new short courses, workshops to enhance L&D initiatives

1.12 AED (AN) also shared on strategies for Events and new revenue streams from e-marketing and membership.

1.13 Next AED (AN) shared on the new initiatives for SHRI Corp including enhanced outreach to increase both ad-hoc and ESCA projects; collaborations with selected corporate partners and enhanced outreach by offering lunch-time talks and staff outreach activities.

1.14 For SHRI Academy, AED (AN) shared the new initiatives and strategies including getting more short courses accredited by IHRP. At this juncture, she also shared that SHRI Academy had just received approval for its 5th Short course accredited by IHRP.

1.15 AED (AN) next shared on SHRI Membership demographics including gender; age; seniority; covering a wide spectrum of industries and reported that SHRI Membership is on a path of growth with 1,315 members to-date. Various membership activities and initiatives were also shared.

1.16 Other SHRI initiatives and activities AED (AN) shared includes hosting of Korean HR Delegates and Foreign Delegates from Indonesia’s hospitality industry; media coverage on SHRI, SHRI’s overseas representation, reconnecting with Partners and SHRI’s presence as ENU partner whilst exploring other partnerships.

1.17 Running through the Calendar of Events for 2018, AED(AN) thanked the previous team and introduced the new Events Team for the upcoming events.

1.18 Next AED (AN) shared on the various key events organised by SHRI in 2018, including SHRI Outlook 2018, Singapore HR Awards 2018, HR Challenge and HR BizTech.

She highlighted that the Future of Work Forum will continue to focus on the fundamental changes in industry 4.0, worker 4.0. etc. Last year SHRI experimented with a new format for HR Challenge. HR Awards 2018 was graced by MOS Zaqy Mohamad, Ministry of National Development and Ministry of Manpower. And the year ended with the SHRI HRBP Forum where CCL and SHRI exchanged MOU on the joint publications. 2019 saw the new Events team kicked-off with the HR Awards Curtain Raiser and SHRI Outlook 2019.

1.19 For SHRI Corp, AED (AN) addressed ongoing initiatives including the collaboration with Sage for HR TechLab and additional new revenue streams from room rental. She also commended KBL and Dora for their efforts in bringing the partnership with Sage to fruition.

1.20 AED (AN) next shared ongoing initiatives of SHRI Academy and its marketing activities. She also revealed that SHRI Academy has partnered and served 189 graduating students to-date and showed a list of testimonials.

2.1

proposer and seconder. Mr. Adrian Wong proposed and Ms Sarojini seconded.

3 MATTERS ARISING FROM THE MINUTES OF THE 52nd AGM

3.1 There were no matters arising from the minutes of the 52nd AGM.

Ms Low Peck Kem proposed and Ms Alison Shee seconded. The minutes of the 52nd AGM was unanimously adopted.

4 TO RECEIVE AND ADOPT THE 53rd ANNUAL REPORT OF THE EXECUTIVE COUNCIL

4.1 HS (DW) referred Members to the hardcopy of the report circulated for Members’ information. As there were no comments, he requested for a proposer and seconder to receive and adopt the Annual Report.

4.2 Mr. Lincoln Lee proposed and Ms Nohrinyl Verzosa seconded. The report was unanimously adopted.

5 TO RECEIVE AND ADOPT THE 53rd FINANCIAL REPORT OF THE EXECUTIVE COUNCIL

5.1 The Chair requested a proposer and seconder to receive and adopt the Financial report for the financial year ended 31 December 2018.

5.2 At this juncture, Harold Kwan raised a question on the increase of membership

numbers but a decrease in the revenue.

S(KL) mentioned that the figure, 1,315, includes non-paying members and the fee collection is based on calendar year. She added that for paying members, there is a drop of 17 corporate members who did not paid the renewal fees.

5.3 Lawrence Tan further questioned on the drop of number for paying members.

S (KL) replied that there is a drop in corporate members as 17 corporate

members did not continue with their membership.

5.4 David Ang questioned on the increase from $13,000 to $18,000 for Board of

Directors’ fee. He further questioned on the appointment process for the

Board of Director.

With regards to the fee difference, S (KL) explained that one of the directors

did not complete the full term. So, the full term of $18,000 was not accounted

for.

2 TO CONFIRM MINUTES OF THE 52nd AGM HELD ON 28 MARCH 2018

HS (DW) then proceeded with the next item on the Agenda that was to confirm the Minutes of the 52nd AGM held on 28 March 2018. P(ET) requested a proposer and seconder. Mr. Adrian Wong proposed and Ms Sarojini seconded.

5.5 Tommy Ng questioned on the rational of keeping the investment property at

Guillemard Road. He added that as a HR professional body, rental collection is

not the core for SHRI and why is SHRI holding on to the property.

M (KBL) replied that there is rental collection from the tenant which provides

an annual income of $50,000. He added on that if the price is right, the next

council can make a decision. However, at the current financial market, it is

more viable to hold on to the property and earn the monthly income rather

than putting the money in fixed deposit.

5.6 David Ang raised a question on misappropriation of funds and requested for a

breakdown among the entities on the funds. He also questioned if there is any

contempt of court as information were published before the resolution of the

case.

M (KBL) mentioned that the details were provided by the police and lawyer. It

was to provide members with an update as requested by members at last

AGM. The same information on amount lost for the 3 financial year were

reported in FY 2017 financial report and tabled by then Hon. Treasurer for

members’ information at last AGM.

5.7 David Ang further questioned on the cost of the lawyer fees, the amount paid,

the status of the retainment of the lawyer for this case.

M (KBL) replied that the council is concern on spending unnecessary money on

legal fees, the secretariats are concern with the impact on the P&L and bonus.

So far $12,300 were paid to the lawyer. It is a safer approach to tap on

criminal proceeding through the police followed by civil proceedings.

5.8 Lisa Oh offered that criminal breach of trust case should be forwarded to the

prosecution and decided by attorney general chambers. She questioned if it is

problem to classify under attorney general chambers, then determined by the

police force before engaging a lawyer.

As discussed at last AGM in March 2018, SHRI has reported to the police and

engaged a lawyer to file a civil proceeding to recover the monies in Feb. 2018.

M (KBL) mentioned that to avoid further incurring legal fees, SHRI has defer the civil proceeding pending the outcomes of the criminal proceeding before attempting to recover the money.

As a follow-up question, David Ang asked if an internal disciplinary committee had been setup for an internal investigation? M(KBL) explained that SHRI is no longer accepting cash. The case was brought to light only when the employee resigned and new employee surfaced it. Then ED (KTL) consulted the then office bearers then before making police report and later engaged a lawyer to recover the monies through civil proceeding.

David Ang emphasized that the procedure must be right and adhered to as there are serious implications. KBL answered that the financial processes have been put in place by ED KTL and recently investments made on the Membership CRM system so that proper renewal records are maintained and kept.

5.9 Harold Kwan mentioned that the accounts receivable has gone down from

$240k to $76k but he noticed that the account receivable has gone up for the

past 90 days.

S (KL) replied that it is due to an overseas project on virtual learning and the

invoice was raised at the start but the project was postponed over to the next

year.

5.10 With no further questions, P (ET) requested a proposer and seconder to adopt

Item no. 5 – the 53rd Financial report of the Executive Council. Mr Lawrence

Tan proposed and Mr Lincoln Lee seconded. The report was unanimously

adopted.

6 To Add Category of Senior Professional

6.1 KBL explained that the objective of proposing this additional category is to recognise members for their continuous professional development and achievements and consider recognition from other HR organisations such as NHRPCF, SHRM, CIPD, AHRI, IHRP and others.

There were varying views from a number of members. After much debate, it was decided that a Membership Committee shall be convened to look into the details including SHRI’s existing assessment criteria and the matter to be re-presented for Members to decide.

7a Election of President

7a.1 At this juncture, David Ang called for his questions to be answered. P (ET) shared that as it is a long list of questions, it has been scheduled as the last item in the Agenda. It was also opened for Members to decide if they wanted to proceed with the election or the list of questions. David Ang eventually agreed for the list of questions to be circulated to all members for clarity and transparency.

Before the voting, P(ET) emphasized that regardless the choice of preference for the next leader, SHRI as a professional body should be united to give full support to him/her.

7a.2 Election Pitch – Presidential Nominations

7a.3 After each candidate gave their 7min election pitch, the Election Officer, Mr Abdul Kareem shared and explained the voting process.

7a.4 Voting by Secret Ballot

7b To Appoint Council (2019 – 2021)

7b.1 While voting was in progress, P(ET) thanked the current Council for their contributions and declared it dissolved. He then proceeded to appoint and introduced the new Council Members.

7b.2 At this juncture, David Ang raised a question and concern on the appointment of the new Council accordingly to the Constitution.

P(ET) responded that the Constitution is silent on that point. He wanted to provide those who have volunteered to serve, the opportunity. Out of 21 who volunteered to serve, 4 council members were co-opted during the 51st AGM election. David Ang emphasized that it is important to check and adhere to proper procedure and members to be consulted.

7b.3 OHH also referred to page 11 of the Constitution; item 4 Article 6 – wherein it is stated “the Council may co-opt such professional members as may be necessary”, and highlighted that it is not the outgoing Council that should be appointing. Preceding pages and sections needs to be taken into considerations. He then opened up to the members present who unanimously agreed that election of Council should be for 17 members only, accordingly to the Constitution. At this point, Mr. Kao Beng Lee, Mr. Phua King Song, Mr. Hui Ban Yin and Ms Maggie Chua volunteered to step down, making way for the 17 Council members to be formed, in accordance to the Constitution.

7b.4 Election Officer, Mr. Abdul Kareem returned with the results of the election. Announcing the total number of votes secured by Dr Goh Jin Hian (GJH): 28 votes; against total number of votes secured by Ms Low Peck Kem: 44. He declared Ms Low Peck Kem (LPK) as the newly elected President of SHRI.

7b.5 P (ET) invited the new President, Ms Low Peck Kem to address the Members. Ms Low thanked her supporters and noted that she alone, will not be able to bring about the changes and success for SHRI. However, together with the new Council in place, she is confident that SHRI can make the difference. She also urged all voters to unite and bring SHRI to the next level.

The following Council Members were elected unopposed:

1. Ms Low Peck Kem (President)

2. Ms Alison Shee

3. Mr Arthur Khong

4. Assoc. Prof. David Wan

5. Ms Charmaine Sim

6. Ms Cynthia Lee

7. Mr Eddie Lee

8. Mr Lawrence Tan

9. Mr Lim Khia Tat

10. Ms Lisa Oh

11. Ms Lucy Tan

12. Ms Magdalene Chai

13. Mr Nelson Lee

14. Ms Rebecca Loke

15. Ms Sabrina Loi

16. Ms Sarojini Padmanathan

17. Mr Syed Ali Abbas

18. Ms Tan Hui Boon

According to article VI – Administration (1) (b) of the Constitution, the duly elected President shall then appoint the following office bearers at the first meeting of the elected Council:

1. Three Vice Presidents

2. The Honorary Secretary

3. The Assistant Honorary Secretary

4. The Honorary Treasurer

5. The Assistant Honorary Treasurer

8 TO TRANSACT ANY OTHER BUSINESS OF WHICH SEVEN DAYS’ NOTICE IN WRITING HAS BEEN GIVEN TO THE HONORARY SECRETARY

8.1 David Ang submitted a list of 30 questions 7 consecutive days before the AGM to SHRI requesting that the President and Honorary Secretary address his queries. Due to the Presidential election and long list of queries, he was agreeable for the list of questions to be adjourned/circulated and answered via email to members.

9 CLOSE OF MEETING

9.1 There being no other matters and in closing, the Chair P(ET) thanked all Council Members and Secretariat for their contributions and support in many invaluable ways. The AGM came to a close at 10.00pm.

Recorded and Prepared by : Susanna Tan Senior Manager, Corporate Communications, Special Projects

Vetted by : Dr David Wan, MSHRI Honorary Secretary

Mr. Erman Tan, MSHRI President

Confirmed by :

______________________ Honorary Secretary Dr David Wan, MSHRI

_____________________ President Mr. Erman Tan, MSHRI

Date : 21 March 2019

membership@shri.org.sg SHRISingaporewww.shri.org.sg+65 6438 0012

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