Simon Willis - OrX

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    Taking value from

    sharing data

    4 June 2009

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    Page 2

    ORX is a not-for-profit industry association headquartered in Zurich, Switzerland

    ORX was founded primarily as a platform for securely sharing high quality operational risk

    loss data

    This is still what we do but ORX also works with its members to:

    develop operational risk management practice set common standards for the industry develop professional networks

    conduct leading edge research

    ORX now has 52 members from 18 different countries

    The ORX Global Banking Database now contains approx. 124,000 loss events to a value of

    approx. 40 Billion

    What is ORX?

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    Page 3

    Banks have always managed operational risk

    Operational risk management began in 1999 (maybe)

    What have we spent the last 10 years doing and what have we achieved:

    Better definitions

    Better data

    Better tools

    Better measures and models

    Better management

    How as a discipline have we added value to our industry and our firms?

    How as a discipline will we add value to our industry and our firms?

    What is operational risk management for?

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    Calculate

    Operational Risk Evolution

    Op Risk first discussed asidentifiable risk class

    Basel II initiative begins

    Early movers createORM function

    Industry working groupsformed IIF, ISDA, ITWG

    Governing principlesestablished

    Vision created to betterunderstand op risk

    1999 -

    2001

    The Aspirational Years

    Regulatory rules finalized

    AMA qualification process

    begins

    Complexity of challengebecomes real

    Firms struggle with costs,implementation and value

    Value-added analytics

    Efforts overshadowed byfinancial crisis

    2005 -

    2008

    Pursuit of Value Begins

    More banks form ORM function

    Implementation begins

    Basel II gains momentum

    QIS provides insights

    Sarbanes Oxley + / -

    Significant losses incurred

    ORX formed

    Compliance vs. riskmanagement debate emerges

    Risk quantification begins

    2002 -

    2004

    The Development Years

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    Risk management and risk measurement are fundamental activities

    Risk models are only as good as the decisions that get made based upon them

    Models only answer questions, dont ask them

    Risk managers need to:

    Think more broadly and challenge assumptions

    Look at the specific but also understand the links and interdependencies

    Learn from the past but know that the future can be very different

    Recognise the importance of communication

    Operational risk needs to think about its own role and mandate

    Continuing value in improved risk measurement, opportunity for improved risk management

    What might change in the future?

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    Is there a role for external data

    Fundamental value of external loss data is that it offers a larger sample than your own

    experience

    To make no mistakes is not in the power of man; but from the errors and mistakes ofothers the wise and the good learn wisdom for the future

    Plutarch

    Banks can and do incorporate external loss data

    To supplement internal data in quantitative models

    Inform scenario analysis

    Benchmark performance relative to peers

    Validate the adequacy of internal data and capital

    ORX now looking at risk data not just loss data

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    Calculate

    Loss Data Has Been a Catalyst of Change

    Data collected sporadically, if at all

    No requirements or standard

    practices

    No loss profile or time series ofdata

    Anecdotal reporting

    Culture of blame

    Limited transparency andawareness

    Limited engagement of businessexecutives in control environment

    No mechanism for data sharing

    Before

    Firm-wide loss data collection

    Standard definitions and

    recording standards established

    Time series of data developing

    Incorporated in risk reporting and

    business MIS

    Culture shift to risk management

    Greater transparency, escalationand accountability

    Significant attention by regulatorycommunity

    After

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    Loss Data Enables a More Analytic Approach

    ExternalLoss Data

    (ORX)

    InternalLoss Data

    BaseCapital

    StatisticalModel

    Risk-basedCapital

    QualitativeAdjustment

    1. CALCULATE BASE CAPITAL 3. ASSESS CAPITAL

    APPROPRIATENESS

    2. QUALITATIVE

    ADJUSTMENT

    Internal Losses

    Exter nal Losses

    Int ernal and

    External

    Benchmarks

    Data helps eliminates the challenges of subjectivity, repeatability and statisticalincorporation of results

    Scenario

    Analysis

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    Overall Summary of ORX Annual Data

    10

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    ORX Global Membership (May 2009)

    ABN Amro

    Banco Bilbao VizcayaArgentaria

    Banco Pastor

    Banco Popular

    Banco Portugus de Negcios,Banc Sabadell

    Bank Austria Creditanstalt

    Bank of America

    Bank of Ireland

    Bank of Nova Scotia

    Barclays Bank

    BMO Financial Group

    BNP Paribas

    Bradesco

    Caja Laboral

    Cajamar

    Caixa Catalunya

    Lloyds TSB Bank plc

    National Australia Bank

    Northern Trust

    PNC

    Postbank

    Rabobank

    Royal Bank of Canada

    Royal Bank of Scotland

    Santander

    Skandinaviska EnskildaBanken

    Standard Chartered

    State Street

    TD Bank Financial Group

    US Bancorp

    Wachovia Corporation

    Wells Fargo

    WestLB

    Caixanova

    Capital One

    Commerzbank AG

    Credit Agricole

    Danske Bank A/S

    Deutsche Bank AG

    Dresdner Bank AG

    Erste Bank

    Euroclear Bank

    First RandFortis

    Grupo Banesto

    Hana Bank

    HSBCHBOS plc

    ING

    Intesa SanPaolo

    JPMorgan Chase

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    Total Number and Value of Losses by Year

    12

    Total Number and Value of Losses by Last 6 Quarters

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    Loss Events Frequency (2002-2008)

    13

    Internal

    Fraud

    External

    Fraud

    Employment

    Practices &

    Workplace

    Safety

    Clients,

    Products &

    Business

    Practices

    Disasters &

    Public Safety

    Technology

    &

    Infrastructure

    Failures

    Execution,

    Delivery &

    Process

    Management

    Malicious

    Damage Total

    % of

    Total

    Corporate Finance 21 112 141 308 1 5 330 0 918 0.74%

    Trading & Sales 95 268 401 645 18 670 11,091 0 13,188 10.64%

    Retail Banking 4,153 39,725 8,101 7,822 844 1,201 16,279 194 78,319 63.16%

    Commercial B anking 185 4,207 393 1,669 59 261 4,440 1 11,215 9.04%

    Clearing 52 530 123 105 3 156 1,768 0 2,737 2.21%

    Agency Services 16 55 96 159 5 61 2,412 0 2,804 2.26%

    Asset Management 52 110 141 586 10 76 2,206 1 3,182 2.57%

    Retail Brokerage 209 161 515 1,856 10 55 1,222 1 4,029 3.25%

    Private Banking 152 414 165 1,541 25 66 2,651 2 5,016 4.05%

    Corporate Items 34 301 667 315 215 76 974 10 2,592 2.09%

    Total 4,969 45,883 10,743 15,006 1,190 2,627 43,373 209 124,000

    % of Total 4.01% 37.00% 8.66% 12.10% 0.96% 2.12% 34.98% 0.17%

    1%5% 5%10% >10%

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    Gross Loss / 100 Gross Income 2002-2008

    14

    Gross Loss / 100 Gross Income by Last 6 Quarters

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    Business Line Ranking

    15

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    The challenges of using external loss data

    Fundamental challenge of external loss data is that it is not your own experience

    Key challenges when using external loss data include:

    Banks are different: size, location, business mix, control environment

    Banks collect data differently: categorisation, truncation point, currency

    Confidentiality limits information data is anonymous, detail is limited

    Important however not to overstate the differences between banks

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    Loss data homogeneity

    What similarities exist in the size and shape of the loss distributions from Members

    Similarity is measured in terms of:

    Statistical measures of goodness-of-fit among loss distributions

    Reduction of error in predicting large losses as a result of using pooled data rather thaninternal data alone

    Overall ORX data showed the following results:

    A high level of homogeneity was evident in the shapes of various loss distributions

    across all levels in the sample

    Simple scaling relations were effective in aligning many loss distributions

    Pooling losses among banks with similar loss distributions can result in (estimated at

    20-30%) error reductions when estimating high quantiles of the loss severity distribution

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    Dealing with heterogeneity among data sources

    How can we compare losses across ORX banks?

    If the Bank of America reports a $1 million loss in External Fraud / Retail Banking,does that mean that the Bank Austria faces the same probability of such a loss?

    The value of consortium data increases with banks ability to translate otherslosses into their own

    Solution: development of loss scaling models

    We determine the degree of similarity among distributions of various categories of lossesand adjust for differences in business line, location ,size of bank and size of loss:

    Same distribution pool the data

    Same distribution after applying a simple scaling relation scale the data, thenpool

    Different distributions do not pool the data, build separate loss models

    We have developed loss severity models for each loss category based on scaled and

    pooled data

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    Corporate Finance Internal Fraud

    Sample Analysis

    Differences in loss scale were often evident across regions

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    Example: Scaling helps compare losses from

    different regions

    Distributions of (log)-losses occurring in North America and Western Europe for Private

    Banking losses in Clients, Products and Business Practices. Applying a simple scale

    factor to North American losses brings the two distributions into close alignment.

    (Taken from Cope, Eric, and Simon Wills. External Loss Data Helps: Evidence from the ORX Database.

    OpRisk &

    Compliance. March 1, 2008.)

    4 5 6 7 8

    0.0

    0.2

    0.4

    0.6

    0.8

    1.0

    Clients, Products , and Business Practices / Private Banking

    Log LOSS (Euro)

    EmpiricalCDF

    North AmericaWestern Europe

    4.0 4.5 5.0 5.5 6.0 6.5 7.0 7.5

    0.0

    0.2

    0.4

    0.6

    0.8

    1.0

    Clients, Products , and Business Practices / Private Banking

    Log LOSS (Euro)

    Emp

    iricalCDF,

    ScaledData

    North America (Scaled)Western Europe

    Clients, Products, and Business Practices / Private Banking

    Log Loss (Euro) Log Loss (Euro)

    Cumula

    tiveProbability

    Cumula

    tiveProbability

    Raw Losses

    North America

    Western Europe

    Scaled Losses

    North America

    Western Europe

    LowSeverity

    HighSeverity

    LowSeverity

    HighSeverity

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    Observed correlations across loss categories are

    low Observed correlations of total quarterly losses across loss categories are small

    Avg correlation for business line pairs: 6.6% (st dev 18.3%)

    Avg correlation for event type pairs: 5.8% (st dev 18.5%)

    Avg correlation for business line / event type combination pairs: 5.9% (stdev 17.2%)

    Over 80% of banks correlation matrices are not distinguishable from consortiumaverage

    Most individual banks may use the consortium correlation matrix in place of theirown

    Histogram of Kendall's Tau Severity Corrs

    Correlation Value

    Frequ

    ency

    -0.6 -0.4 -0.2 0.0 0.2 0.4 0.6

    0

    200

    40

    0

    600

    800

    Curve shows a normaldistribution with matching

    mean and variance

    Standard deviation is

    within theoretical expected

    range, based on amount of

    available quarterly data

    values

    Histogram of Correlations among Quarterly Total

    Losses by Business Line / Event Type pair

    Kendalls Tau

    Frequency

    .06

    .17

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    ORX is taking these building blocks and lessons learnt and building out our capacity to

    measure risk across our membership

    Increasing value from ORX data

    Empirical quantiles

    %pointsoffitteddistribution

    20,000 50,000 200,000 500,000 2,000,000 10,000,000

    10

    50

    90

    99

    99.9

    99.97

    99.99

    99.999

    IF1

    1) Fit Severity Distributions

    9.0 9.2 9.4 9.6 9.8 10.0 10.2

    5

    6

    7

    8

    9

    EL 4: Lo g TOTAL INCOME: After QM

    Log TOTAL INCOME

    LogLosses

    2) Apply Scaling Models

    Num Losses

    Density

    5 10 15 20

    0.00

    0.05

    0.10

    0.15

    3) Fit Frequency Models

    5) Apply Correlation Models

    4.0 4.5 5.0 5.5 6.0 6.5 7.0 7.5

    0.0

    0.2

    0.4

    0.6

    0.8

    1.0

    IF1

    x

    Fn(x)

    6) Estimate annual totalbank losses

    4) Compute aggregate lossdistributions

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    Calculate

    More progress can be made together

    Industry-wide benchmarking

    Critical event analysis

    Business unit benchmarking

    Trend analysis

    Correlation with KRIs

    Correlation with environment

    Dynamic reporting

    Industry-wide risk measure

    Business unit / risk type measure

    Op risk correlation analysis

    Peer group / homogeneity analysis

    Use of Scaling analysis

    Forward looking measures

    Cross risk-class correlation

    Risk Measurement Risk Management

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    Our objective is to identify differences between firms and, at a granular level, identify andmeasure those factors that are driving the difference

    What happened, to who, how much and why

    Loss severity drivers such as jurisdiction, type of counterparty or claimant, role of the firm

    ORX is supporting the creation of sub-sets of data and sub-sets of members

    Looking to:

    Improve ability to select relevant event data

    Support improved peer group benchmarking

    Support improved scenario analysis

    Facilitate better discussion with the business

    ORX Risk Management Tools

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    Page 25

    Active review of the data requirement s for the Global Database

    Product and Process

    Require reporting per loss by end 2010

    Exposure Indicators

    Considering plans to expand / vary the Exposure Indicator data collected by Business Line

    Large Loss Events

    Work has begun on a review of data requirements for Large Loss Events (>10 million)

    Seeking to establish process for the common categorisation of Large Loss Events

    Developing Data Requirements

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    Large Loss Event Template - Illustration

    Type:

    Auction Rate Securities

    Context: Bonds were issued where the coupon was periodically re-set based upon theyields set by the auction of reference instruments. At the time of issuance the reference

    instruments auctions were heavily over-subscribed, but soon after were under-subscribed

    raising concerns about yields and market liquidity.

    Description: Investors claimed that conditions had materially changed and the basis upon

    which they bought the bonds no longer prevailed. An unanticipated quality option, in theform of the market for the reference instruments, had materialised.

    Resolution:

    A number of issuing banks agreed to buy-back the issued bonds at par at the

    next auction of the reference instruments.

    Recordable Loss Amount:

    Regulatory Fine

    Categorisations:

    Operational Risk Event, Operational Risk Loss

    26

    Business Line Corpor at e Finance/Corpor at e Finance

    Event Type Cli ent s, Pr oduct s,. . /Pr oduct Flaw

    Product Capi t al Rai si ng /Bond Issuance

    Process Market Pr oduct s &

    Services

    Causes: Assumpt i on aboutst at us quo

    Control Type Preventat ive

    Control Failure Comp let eness of

    Documentat ion

    Scaling Vol ume of New

    Products

    Loss Severity Driver Tot al i ssuance si ze Business Environment Legal , Social

    Claimant Type Professional

    Invest ors

    Impact Balance Sheet

    Growth

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    ORX is seeking to establish National and Sector database from within current

    membership and as a service to future members

    Working to establish a Canadian national service, with 11 members to establish an ORX

    Insurance Sector Service, with 8 members to establish Investment Banking Service and

    soon will invite membership of a Global Custody Sector Service and Global Fraud Service

    National and Sector Services use the ORX legal, security and system platform but have

    the capacity to:

    Define own loss data categorisation and standards including: loss attributes;

    text fields; business metrics and KRIs

    Define own frequency of loss submission and distribution

    Set own quality assurance testing and reporting regime

    Create own reports and benchmarking

    Use ORX global analytical tools and routines

    ORX objective is to develop bespoke National and Sector services as business level tools

    Creating new trend and comparative data directly relevant to business units and directly in

    support of business decisions

    Developing risk management tools

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    ORX has operated the Spanish National Service since 1 January 2007 on behalf of 10members:

    Banco Bilbao Vizcaya Argentaria

    Banco Pastor

    Banco Popular

    Banc Sabadell

    Barclays Bank

    Caja Laboral

    Cajamar

    Caixa Catalunya

    Grupo Banesto

    Grupo Santander

    Spanish National Service has own governance determining who can participate, settingquality standards, monitoring quality standards and setting data requirements

    Collected approximately 28,000 loss events

    Participation in the Spanish National Service charged at 5,000 per annum

    Spanish National Service

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    ORX is working with 11 members to establish an ORX Insurance Sector Service

    The Service will be strongly based on the Global ORX Database National but vary in terms

    of:

    Retain ORRS base loss data reporting standards and format

    Business Lines add 4 new insurance business lines

    Products add approx. 16 new insurance product types

    Exposure indicators define 2 additional exposure indicators

    Retain quality assurance testing and reporting regime varying only forchanges made

    Retain reports and benchmarking varying only for changes made

    Retain standard timetable and data cycle

    Hope to launch invitation plus specification before end 2008

    Sector Service Example: Insurance

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    Summary

    We have made a great deal of progress in the last 10 years

    The current crisis is an challenge and an opportunity

    We need to continue to invest and improve risk measurement

    We need to add more value as risk managers

    Sharing data can help us move forward

    30

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