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Simon Patton (NGRL Manchester)
Joint Molecular & Cytogenetics Quality Management Training Day
Birmingham, 23rd Jan 2009
INTERNAL AUDIT TRAINING
www.ngrl.org.uk
Background
NGRL’s formed in 2002. Work programme covers:
– External Quality Assessment
– Quality Management Systems
– Best Practice Guidelines
– Development of new Reference Materials
www.ngrl.org.uk
Quality Management Systems
Round 1 funding (2002 – 2006) work programme covered:
– Training workshops• internal audit techniques
– Technology assessment• Quality management software
– Resources and consultancy– Web resources, documents, templates, BIOMED
course
www.ngrl.org.uk
Quality Management Systems
Round 2 funding (2007 – 2010) work programme covered:
– Training workshops• internal audit techniques
www.ngrl.org.uk
Course Background
NGRL facilitates training
External trainer
– Dr Ian Sharp
– Head of Quality at HPA, Collingdale
– 12 yrs of experience
www.ngrl.org.uk
Aims To provide initial training of staff in the principles
of internal audit procedures To give an overview of different accreditation
standards laboratory staff may meet To provide general information about quality
systems To explain the benefits of having a quality system Internal audits:
– what internal audits are
– why we need to perform them
– who should be internal auditors
– how to undertake audits
www.ngrl.org.uk
Aims What to do when non-conformances are
discovered:
– What non-compliances are
– How to deal with them and use them to improve our quality system
Checklist preparation experience Audit experience
www.ngrl.org.uk
FeedbackVery well received
Ian Sharp is excellent!
Well organised
Practical experience invaluable
BUT - not enough time
www.ngrl.org.uk
Courses
Courses run for 6 years
1 day courses
1.5 day course
www.ngrl.org.uk
Participants
199 lab staff trained in 6 years
www.ngrl.org.uk
Laboratory Participation
www.ngrl.org.uk
Regional Participation
www.ngrl.org.uk
Disciplines
www.ngrl.org.uk
Audit ChecklistsAlways pre-plan
Templates with fixed formats
Space for additional questions
Constantly evolving / improving them
Taylor them to each audit
Use searching questions
– Not “yes” or “no”
– Open ended questions - “What evidence is there……”
