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Experience Product Owner Omnitracs - Dallas — August '16-present I lead and coordinate a team of UX designers, software engineers, and testers in the development of Omnitracs’ core product, in an Agile Scrum environment. Groom backlog items, write user stories and define acceptance criteria. Gather market and product intelligence through user and administrator interviews. Collaborate with Government regulatory personnel to ensure product compliance with Federal regulations.
Freelance UX Designer Midway Church - Pilot Point — May '16-present As part of a small team, communicated with primary stakeholders, and analyzed site usability, workflows, information architecture, and UI for website redesign. Performed user research and guerrilla testing, produced low and high fidelity sitemaps, wireframes, and iterated through various versions of UI with lead developer.
Sales Associate Sewell Infiniti - Dallas, TX — August '15-August '16 Create world class customer sales experience for luxury vehicle purchasers. Was involved in an Infiniti USA-led project to redesign an internal sales process app. Performed usability analysis, evaluated current workflows, proposed new workflows, and produced and presented design recommendations to consultant team.
Customer Success Associate 2xOffice - Dallas, TX — '14-'15 Managed B2B sales accounts for a Salesforce app developer firm. Provided support as a Certified Salesforce Administrator to clients. Designed training materials and manuals. Provided design input to developer-team, in an Agile environment, for new applications.
Operations Manager Apple Store - Frisco, TX — '13-'14 Supervised and oversaw operations of advanced mobile and desktop repair facility. Coordinated repairs, managed inventory, and resolved customer service issues. Performed Mac and iPhone repairs as needed.
Logistics Manager US Army - various locations — '07-'13 Managed lifecycle of military equipment, from procurement to delivery. Responsible for the accountability, serviceability and maintenance of $3M+ worth of military equipment, with zero losses. Collaborated with multi-disciplinary teams to forecast and fulfill unit sustainment needs while deployed to Operation Enduring Freedom.
Profile I am an experienced logistics, operations and product manager and designer with a passion for usability, information architecture and cohesive design. As a Product Owner I apply my experience, managing complex systems and processes and creating exceptional retail customer experiences, to digital problems, translating user and compliance needs into industry leading products.
Contact me [email protected] www.slytanenbaum.com @desktopranger
Education University of North Texas Denton, TX - 05/2016 BAAS - Public Affairs
Skills Tools Sketch 3 Zeplin draw.io InVision JIRA JAMA Microsoft Office
Agile Product Design Certified Scrum Product Owner Pragmatic Marketing Certified User Stories Site Maps Workflow Maps Information Architecture Wireframing User Research Usability Testing UI Design Regulatory Compliance Design
SILVESTRE TANENBAUM PRODUCT OWNER
