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7/28/2019 Silence is Communication
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SILENCE IS COMMUNICATION
7/28/2019 Silence is Communication
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Silence is the relative or total lack of audible sound.
Scientifically however, some claim the word "silence" has no
meaning.
"silence" refers to a state in which one is unable to take in
meanings, which means that for a person to experience
silence, they must have no thoughtsomething believedimpossible.
INTRODUCTION
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SILENCE SPEAKS VOLUMES WHEN
COMMUNICATING
Silence often sends a powerful message.
What exactly does silence communicate?
Why is it that most professionals dont know how to usesilence as a communication tool?
Silence or pausing have in a presentation - helps you as a
communicator to pace yourself and breathe.
Can pausing or silence be uncomfortable or awkward?
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SILENCE IS ALSO A MODE OF
COMMUNICATION
Silence defined here as an absence of speech or noise has
been generally ignored as a form of communication in OB
because it represents inaction or non-behavior. In terms of OB, we can see several links between silence and
work-related behavior.
Failing to pay close attention to the silent portion of a
conversation can result in missing a vital part of the message.
Like Silence is a golden rule but not always.
When required proper communication is also very essential.
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USING SILENCE AS A
COMMUNICATION TOOL
Most of the time people talk too much. Way too much.
Many people assume communicating is simply talking nonstop
- not aware of how they are being received and perceived by
others.
When your ego and your need for power drive your
conversation, you are certainly missing out on critical pieces of
information.
Humility and serenity will increase your communication ability.
. If you are able to develop the ability to remain silent for a
certain amount of time in a conversation, you will quickly
discover the benefits.
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10 THINGS TO KNOW ABOUT
SILENCE IN COMMUNICATION
1. Allowing silence in a conversation puts pressure on the other
person.
2. Silence can indicate hostility.
3. Silence can indicate disagreement.
4. Silence can indicate profoundness, such as awe or horror.
5. Silence can indicate respect.
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10 THINGS TO KNOW ABOUT
SILENCE IN COMMUNICATION (CONT.)
6. Silence can indicate contemplation.
7. Silence can be intentional rudeness.
8. Silence can be the creation of a listening space.
9. Silence can be an indication of empathy.
10. How you manage silence in conversation is an important
part of emotional intelligence.
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THE 8 TYPES OF SILENCE
Silence #1: I dont agree. But, Im afraid to tell you.
Silence #2: I have another idea but doubt youll listen.
Silence #3: I have no idea what youre talking about but dont
want to offend you by asking a question.
Silence #4: Im too upset to even talk. I need some time to cool
down and gather myself together.
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THE 8 TYPES OF SILENCE (CONT.)
Silence #5: I havent really been listening. And, Im not really
interested enough to ask you to go over it again.
Silence #6: Im ready to pounce but dont want to be the first
to attack.
Silence #7: Ive got an unformed concern and cant quite put it
into words.
Silence #8: Im thinking. What seems like silence to you is
actually filled with thinking for me.
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WHY IS SILENCE SO IMPORTANT?
In the busy HR world, silence is sometimes our dream.
In documents, silence is the space between paragraphs.
Silence is also our ally.
In Labor Relations, silence is definitely a strategy.
For union members, silence also has major impact.
Silence can be very frustrating.
Silence is golden.
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THANK YOU FOR LISTENINGTO US
SILENTLY.