SIIA All About Mobile: Transitioning Your Existing Solutions to Mobile Devices

8/3/2019 SIIA All About Mobile: Transitioning Your Existing Solutions to Mobile Devices

1/24

Transitioning Your Existing Solutions

to Mobile Devices

Moderated by:Anshu Agarwal

Vice President of Marketing

Keynote Systems


2/24

Panelists:

Stefan AndreasenCTO & Founder, Kapow Software

Vasyl MylkoR&D Director, SoftServe

David AbramsonDirector, Product Management, LogiXML

Eileen BoergerPresident, Agilis Solutions

2


3/24

CASE STUDIES

Transitioning Your Existing Solutions to Mobile Devices

3


4/24

MEAP

(Mobile

Enterprise

Application

Platform)

Native App

Mobilizing existing applications is impossible without APIs

Legacy Applications: The API Roadblock

4Source: Kapow Software


5/24

Kapow Katalyst Web Services

Kapow Software Enables Mobile Banking

T

hinmobile

front-end

1. Login

2. AccessBalance

3. ReturnBalance

5Source: Kapow Software


6/24

API enabling 100s of business partner web appsYour Mobile wallet for gift/rewards card

6

NO APIAPI

Source: Kapow Software


7/24

CASE STUDY: MOBILIZATION OF SALES PROCESS


8/24

Question Answer1. Do you have any successmetrics for mobile app?

No. We have adoptedmobility as many years

ago we would adopt PC

and spreadsheets2. Percentage of top sellers usingmobile app? 95% of top sellers usemobile app3. Reduction in call center (beforeand after numbers)? Reduction by 10 FTE4. Sales results? Increased significantly5. Other metrics of successful

measurable outcomes? They (sellers) love it!

BENEFITS


9/24

THE NEED FOR MOBILIZATION


10/24

THE NEED FOR MOBILIZATION

business challenges

1.Loosing workforce2.Complicated geo planning3.Assignment collisions for sale reps4.Long delay between the sale and installation5.Assignment collisions for technicians6.Expensive call center


11/24

NATIVE APP


12/24

NATIVE APP


13/24

MOBILE WEB


14/24

Key challenges:

Replace existing, legacy BI Self-service Reporting, Dashboard systems

Distribute data and reports to a largegroup (14K) of potential users

Provide access across the widestvariety of devices, with minimal effort.

Source: LogiXML 14


15/24

15Source: LogiXML


16/24

Key Results:

Track assets from anywhere on anydevice

Bring data from multiple systemsdirectly to thousands of users

Interactive reports, menus,Availability graphs, catalog searchAnd more

Getting the application onto a widevariety of mobile devices quickly, with

minimal development effort, andwithout having to use an app store is a

tremendous value and convenience toIT and our students.

16Source: LogiXML


17/24

Client Need and Results Client

Leading provider of fully integrated photo processing solutionsand social media services for digital photo labs, commercial

printers and fulfillment centers

Business need Large European client required solution with an integrated

mobile client for photo processing and ordering

Did not have resources or expertise to develop mobile app Results

Developed mobile client for iOS and Android platforms Initial product released 9-2011

17Source: Agilis Solutions


18/24

Mobile

Client

18

Shopping Cart Flow

Selectimages

EditImages

Key Features

Order processing and image processing Select images to process or take a

picture from mobile camera

Crop images, rotate images, composemulti images

See image on the 3D object (cup, T-Shirt, mouse pad,)

Source: Agilis Solutions


19/24

LESSONS LEARNED

Transitioning Your Existing Solutions to Mobile Devices

19


20/24

Leasons learned

User experience is equal to succcess

Integrated to hundreds of external applications in order to

deliver their customers one-stop-shopping experience

Reuse your legacy rather than rewrite

Project took 3 months to complete and is now serving 5000

simultaneous banking customers 24/7

20

Mobilization is urgent, you cannot wait

Students were moving quickly from laptops to mobile.

Needed mobilization of student apps in weeks not years.

Source: Kapow Software


21/24

WISH TO KNOW:BACK-END


22/24

Getting Started with Mobile

Leverage existing web data visuals, reports,dashboards

Clearly define data requirements forperformance, drill-down and write-back

Utilize technology tools to quickly transition toHTML5, CSS3

22Source: LogiXML


23/24

Development ChallengesChallenge Considerations

Development technology choice

Framework vs Native OS Chose to work with SDKs of native OS platforms Multi-threading not available at the time on framework

client wanted to use

Device memory constraints Working with several large photos at a time Required choosing 32 photos at a time (cropping,

page placement, captions, image, etc)

Multiple platform development

iOS, Android Smartphones, Tablets

iOS 3.x, 4.x and now 5 for iPhone and iPad Android for specific devices (Xoom, Samsung,)

Device-specific Android (2.1, 2.2, 3.0, 3.1) Testing of multiple Android devices

SmartPhone vs Tablet form factor

Look and feel tailored to each form factor (what workson Tablet may not be suitable for SmartPhone)

Internationalization/Localization Look and feel, language support, forms of addresses,

On-going support of mobile apps Keeping up with updates to OS versions Compatibility testing

23Source: Agilis Solutions


24/24

Panelists:

Stefan AndreasenCTO & Founder, Kapow Software

Vasyl MylkoR&D Director, SoftServe

David AbramsonDirector, Product Management, LogiXML

Eileen BoergerPresident, Agilis Solutions

24

Documents

SIIA All About Mobile: Transitioning Your Existing Solutions to Mobile Devices