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NEW U
SER
GUIDE
Click on link provided in text
message form Sigue to download Passport App
Complete Know Your Customer Form with all
requested documents.
Get code for a free wire!
1
KYC Easy as 1-2-3
2 3
ABOU
T
The Sigue Passport App allows you to provide us with documents
that we need to validate your identity and your transactions. This
application is used to collect images of your identification and source
of funds.
Examples of identification include Driver’s License, Passport, State
ID, Military ID. Examples of source of funds documentation includes
the information requested in your interview form.
We greatly appreciate you providing these documents at your
earliest possible convenience to avoid any delays in processing your
transaction. In special circumstances, we may require the
documents before further activity can take place on that account.
Please scan or take a photo of the requested documents and then
upload the files using our secure app.
We take the security of your private information very seriously. All
files are protected with the highest level of encryption and we take
steps to ensure the confidentiality of all documents we receive.
For completing this form, Sigue will text you a code for a free wire!
TEXT
MESSAGE
Sigue may send you the following text message, requesting additional information to validate your account.
“Greetings from Sigue Corp. This is to inform you that your customer file requires attention.”
DOWNL
OAD
THE AP
POPEN THE APP STORE OR GOOGLE PLAY
SEARCH “SIGUE PASSPORT”
SETU
P
Select your
preferred
language
GETTING
STAR
TED
Once accessing the
application, read the
following five screens.
You can advance the
screen by clicking the >
On the last page, review
the privacy policy before
choosing to click the
confirmation box and
click continue.
USING
THE AP
P -
Iden
tifica
tion
Click drop down menu under Primary ID Type
USING
THE AP
P -
Iden
tifica
tion
Select Primary ID Type
USING
THE AP
P -
Iden
tifica
tion
Select ID Country
*Select ID State if applicable
USING
THE AP
P -
Iden
tifica
tion
Select from icons to upload or take a picture of the FRONT of your selected ID.
Upload/Take photo of ID BACK here
*Provide order number if you have an order currently on hold. (if applicable)
Once complete, click NEXT
USING
THE AP
P –
Source o
f Fu
nds Select
Occupation
Enter Company’s Name
Enter company address includingcity, state and zip
Enter Phone Number
Select Monthly Income Frequency
Select Secondary Occupation
(if applicable)
Once complete, click NEXT
USING
THE AP
P –
Bene
ficiary
Select Purpose to Send Money
Once complete, click NEXT
Select Relationship
Enter Beneficiary Last Name
Enter Beneficiary First Name
USING
THE AP
P –
Send
er Info
Once complete, click NEXT
Enter Sender First Name
Enter Sender Last Name
Enter Address
Enter City
Enter State
Enter Zip Code Enter
Birthdate
Enter Cell Phone
Enter Email (optional)
Enter VIP Number (optional)
USING
THE AP
P –
Iden
tifica
tion
The following screen will appear to confirm you ID entry. Depending on if the system was able to capture your ID number, you may be asked to provide this information here. If the information is there, please confirm accuracy.
Once complete, click NEXT
Enter ID Number
Enter Expiration Date
Enter Social Security Number
USING
THE AP
P –
Source o
f Fu
nds
Select type of Source of Funds Document
Upload or take a photo of the document
Once complete, click Save/Submit
USING
THE AP
P –
Subm
itting
Form
For completing this form, Sigue will text you a code for a free wire!
Click OK to complete the process.