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NEW USER GUIDE

Sigue - Sigue Money Transfer - Envios de Dinero - Sigue ... - NEW … Guide.pdf · 2020. 9. 11. · Sigue may send you the following text message, requesting additional information

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  • NEW U

    SER

    GUIDE

  • Click on link provided in text

    message form Sigue to download Passport App

    Complete Know Your Customer Form with all

    requested documents.

    Get code for a free wire!

    1

    KYC Easy as 1-2-3

    2 3

  • ABOU

    T

    The Sigue Passport App allows you to provide us with documents

    that we need to validate your identity and your transactions. This

    application is used to collect images of your identification and source

    of funds.

    Examples of identification include Driver’s License, Passport, State

    ID, Military ID. Examples of source of funds documentation includes

    the information requested in your interview form.

    We greatly appreciate you providing these documents at your

    earliest possible convenience to avoid any delays in processing your

    transaction. In special circumstances, we may require the

    documents before further activity can take place on that account.

    Please scan or take a photo of the requested documents and then

    upload the files using our secure app.

    We take the security of your private information very seriously. All

    files are protected with the highest level of encryption and we take

    steps to ensure the confidentiality of all documents we receive.

    For completing this form, Sigue will text you a code for a free wire!

  • TEXT

    MESSAGE

    Sigue may send you the following text message, requesting additional information to validate your account.

    “Greetings from Sigue Corp. This is to inform you that your customer file requires attention.”

  • DOWNL

    OAD

    THE AP

    POPEN THE APP STORE OR GOOGLE PLAY

    SEARCH “SIGUE PASSPORT”

  • SETU

    P

    Select your

    preferred

    language

  • GETTING

    STAR

    TED

    Once accessing the

    application, read the

    following five screens.

    You can advance the

    screen by clicking the >

    On the last page, review

    the privacy policy before

    choosing to click the

    confirmation box and

    click continue.

  • USING

    THE AP

    P -

    Iden

    tifica

    tion

    Click drop down menu under Primary ID Type

  • USING

    THE AP

    P -

    Iden

    tifica

    tion

    Select Primary ID Type

  • USING

    THE AP

    P -

    Iden

    tifica

    tion

    Select ID Country

    *Select ID State if applicable

  • USING

    THE AP

    P -

    Iden

    tifica

    tion

    Select from icons to upload or take a picture of the FRONT of your selected ID.

    Upload/Take photo of ID BACK here

    *Provide order number if you have an order currently on hold. (if applicable)

    Once complete, click NEXT

  • USING

    THE AP

    P –

    Source o

    f Fu

    nds Select

    Occupation

    Enter Company’s Name

    Enter company address includingcity, state and zip

    Enter Phone Number

    Select Monthly Income Frequency

    Select Secondary Occupation

    (if applicable)

    Once complete, click NEXT

  • USING

    THE AP

    P –

    Bene

    ficiary

    Select Purpose to Send Money

    Once complete, click NEXT

    Select Relationship

    Enter Beneficiary Last Name

    Enter Beneficiary First Name

  • USING

    THE AP

    P –

    Send

    er Info

    Once complete, click NEXT

    Enter Sender First Name

    Enter Sender Last Name

    Enter Address

    Enter City

    Enter State

    Enter Zip Code Enter

    Birthdate

    Enter Cell Phone

    Enter Email (optional)

    Enter VIP Number (optional)

  • USING

    THE AP

    P –

    Iden

    tifica

    tion

    The following screen will appear to confirm you ID entry. Depending on if the system was able to capture your ID number, you may be asked to provide this information here. If the information is there, please confirm accuracy.

    Once complete, click NEXT

    Enter ID Number

    Enter Expiration Date

    Enter Social Security Number

  • USING

    THE AP

    P –

    Source o

    f Fu

    nds

    Select type of Source of Funds Document

    Upload or take a photo of the document

    Once complete, click Save/Submit

  • USING

    THE AP

    P –

    Subm

    itting

    Form

    For completing this form, Sigue will text you a code for a free wire!

    Click OK to complete the process.