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8/10/2019 Siemens OpenStage 60-80 User Manual
1/297
Siemens Enterprise Communicationswww.siemens-enterprise.com
DocumentationOpenScape VoiceOpenStage 60 SIP, OpenStage 60 G SIPOpenStage 80 SIP, OpenStage 80 G SIPOpenStage Key ModuleUser Guide
V1 R3.x
V1 R4.x
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Important information
2
Important information
Trademarks
For safety reasons, the telephone should only be suppliedwith power: using the original power supply unit.
Part number: L30250-F600-C14x (x: 1=EU, 2=US,3=UK) or
in a LAN with PoE (Power over Ethernet), which com-plies with the IEEE 802.3af standard.
Never open the telephone or a key module. Should you en-counter any problems, contact the responsible administra-tor.
Use only original Siemens accessories. The use of otheraccessories may be hazardous and will render the warran-
ty, extended manufacturers liability and the CE marking in-valid.
The device conforms to the EU directive 1999/5/EC as at-tested by the CE marking.
All electrical and electronic products should be disposed ofseparately from the municipal waste stream via designatedcollection facilities appointed by the government or the lo-cal authorities.
Proper disposal and separate collection of your old appli-ance will help prevent potential damage to the environ-ment and human health. It is a prerequisite for reuse andrecycling of used electrical and electronic equipment.
For more detailed information about disposal of your old
appliance, please contact your city office, waste disposalservice, the shop where you purchased the product or yoursales representative.
The statements quoted above are only fully valid for equip-ment which is installed and sold in the countries of the Eu-ropean Union and is covered by the directive 2002/96/EC.Countries outside the European Union may impose otherregulations regarding the disposal of electrical and elec-tronic equipment.
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Important information
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Location of the telephone
The telephone should be operated in a controlled environment with anambient temperature between 5C and 40C.
To ensure good speakerphone quality, the area in front of the micro-
phone (front right) should be kept clear. The optimum speakerphonedistance is 50 cm. Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the tele-phone.
Do not expose the telephone to direct sunlight or any other source ofheat, as this is liable to damage the electronic components and theplastic casing.
Do not operate the telephone in damp environments, such as bath-rooms.
Product support on the internet
Information and support for our products can be found on the Internet at:http://www.siemens-enterprise.com/.
Technical notes, current information about firmware updates, frequentlyasked questions and lots more can be found on the Internet at:http://wiki.siemens-enterprise.com/.
http://siemens-enterprise.com/http://wiki.siemens-enterprise.com/http://wiki.siemens-enterprise.com/http://siemens-enterprise.com/8/10/2019 Siemens OpenStage 60-80 User Manual
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Contents
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Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Product support on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . .13About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 14
Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 15
Getting to know your OpenStage phone . . . . . . . . .16The user interface of your OpenStage . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . 18
OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19OpenStage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Keys and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mode keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Trunk keys (on multi-line phones only). . . . . . . . . . . . . . . . . . . . . . . 26
Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Graphic display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Display keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Video link display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Camera test with "Self view" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Disabled video function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Context menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Pop-up window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Application tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
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Applications available on your OpenStage phone 40Application navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Single-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Phonebooks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Managing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Program/Service menu/Applications menu . . . . . . . . . . . . . . . . . . . . . 51
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Help function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Answering a call via the loudspeaker (speakerphone mode). . . . . . 56
Answering a call with a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Directed pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Picking up call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Picking up a held call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Switching from headset to speakerphone mode . . . . . . . . . . . . . . . . . 61
In standard mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61In U.S. mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Listening to voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Second alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Two calls simultaneously. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
While dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Immediate dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Dialing using the hot or warm line function . . . . . . . . . . . . . . . . . . . 72
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Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . 75
Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Ending a consultation call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Canceling a consultation call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 79Putting on hold and retreiving successively or simultaneously . . . . 80
Connecting parties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Activate or deactivate immediate forwarding . . . . . . . . . . . . . . . . . 83
Saving destination phone numbers for call forwarding . . . . . . . . . . 84
Activate/deactivate call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . 86
Call forwarding chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Requesting callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Responding to a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Permitting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Calling back missed calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Programmable sensor keys . . . . . . . . . . . . . . . . . . . .93List of available functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Programming sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Beginning programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Beginning programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Programming enhanced functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Repertory dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Feature toggle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Example 1: Calling saved number . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Example 2: Call Waiting Activating/deactivating . . . . . . . . . . . . . . . 98
Example 3: Immediate ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Resetting sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Enhanced phone functions. . . . . . . . . . . . . . . . . . . .100Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Rejecting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Configuring call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
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Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Dialing with the DDS key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Dialing from the local phonebook . . . . . . . . . . . . . . . . . . . . . . . . . 118
Dialing from the LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . 119
Calling a contact from a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Using autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Local conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
System-supported conference . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Making calls with multiple lines . . . . . . . . . . . . . . 127Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Accepting calls for the primary line . . . . . . . . . . . . . . . . . . . . . . . . 127
Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . 127
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Manual trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Automatic trunk seizure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Dialing the last dialed number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Forwarding calls on primary line . . . . . . . . . . . . . . . . . . . . . . . . . . 129
During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Making and receiving calls on a single line . . . . . . . . . . . . . . . . . . 130
Making and receiving calls with multiple lines. . . . . . . . . . . . . . . . 131
Putting a line on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132Lines with hot or warm line function . . . . . . . . . . . . . . . . . . . . . . . 133
Busy override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Deflecting a call to a DSS station . . . . . . . . . . . . . . . . . . . . . . . . . 137
LED display on DSS keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Making calls in an executive-secretary team. . . . . . . . . . . . . . . . . . . . 138
Sample scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Connecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
DSS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Using line overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
"Executive-secretary" with Executive/Assistant Cockpit . . . . . . . . . . . 143
Sample scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Function overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Launching the E/A Cockpit from the secretary . . . . . . . . . . . . . . . 145
Managing call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Managing secretary statuses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148Making calls in the E/A Cockpit team . . . . . . . . . . . . . . . . . . . . . . 150
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Settings for multi-line phones (keyset) . . . . . . . . . . . . . . . . . . . . . . . . 151
Displaying the line in the "Overview" tab . . . . . . . . . . . . . . . . . . . . 151
Setting the time for a delayed ringer . . . . . . . . . . . . . . . . . . . . . . . 152
Configuring the "Overview" tab display . . . . . . . . . . . . . . . . . . . . . 153
Line preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Phonebooks and call lists . . . . . . . . . . . . . . . . . . . .156Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Selecting a preferred phone number. . . . . . . . . . . . . . . . . . . . . . . 157
Deleting all phonebook entries . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Managing contact groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Deleting a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Saving a picture for a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Quick search in the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Changing the display format for contacts . . . . . . . . . . . . . . . . . . . 161
LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Finding an LDAP entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Quick search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Copying entries to the local phonebook . . . . . . . . . . . . . . . . . . . . 165
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Viewing details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166Deleting entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Copying entries from the call lists into the personal phonebook. . 167
Activating/deactivating the call journal . . . . . . . . . . . . . . . . . . . . . . 168
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169Deactivating the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Enabling "Do not disturb" via a key. . . . . . . . . . . . . . . . . . . . . . . . . 170
Enabling "Do not disturb" via the idle menu . . . . . . . . . . . . . . . . . . 170
Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Mobility function . . . . . . . . . . . . . . . . . . . . . . . . . . . .177Mobility scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . 177Logging on and off at different phones . . . . . . . . . . . . . . . . . . . . . 177
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . . . 178
Logging on to the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Logging off from the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
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Logging on at different telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Logging on with forced logoff at a remote phone . . . . . . . . . . . . . 180
Logging on with forced, delayed logoff at a remote phone. . . . . . 181
Video function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182Activating and deactivating the function temporarily. . . . . . . . . . . 182Self view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Video link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Consultation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Holding a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Installing a USB camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Connecting a USB camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Activating and deactivating the video function . . . . . . . . . . . . . . . 185
OpenScape Voice functions . . . . . . . . . . . . . . . . . . 186Feature toggle key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Making anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Deactivating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Temporarily activate anonymous calling for the next call. . . . . . . . 188
Temporarily deactivate anonymous calling for the next call . . . . . 188
Creating a list for selective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
For call acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189For call rejection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Rejecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Accepting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Using abbreviated dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Call tracing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Hunt group functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Making a line busy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Marking the last line in the hunt group chain. . . . . . . . . . . . . . . . . 194
Reachability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Serial call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Parallel call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Park a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Unparking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Silent Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Active silent monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Muted silent monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
One-way Intercom and Two-way Intercom function . . . . . . . . . . . . . . 201One-way Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Two-way Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Announcing the local phone number. . . . . . . . . . . . . . . . . . . . . . . . . . 203
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Dialling the last caller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Retrieving and dialling the last answered caller. . . . . . . . . . . . . . . 204
Retrieving and dialling the phone number of the last caller dialled 204
Picking up out-of-hours calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Table of codes for OpenScape Voice functions. . . . . . . . . . . . . . . . . . 206
Individual phone configuration . . . . . . . . . . . . . . .207Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Adjusting the display to a comfortable reading angle . . . . . . . . . . 207
Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Lamp brightness for TouchSlider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Set the sensitivity of the TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . 209
Contrast for the OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . 210
Screensaver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Activating the screensaver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Automatic screensaver activation . . . . . . . . . . . . . . . . . . . . . . . . . 212
Setting the fade time for the screensaver . . . . . . . . . . . . . . . . . . . 213
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Setting the time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Setting daylight saving time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Automatic daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . 217Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . 223
Adjusting the volume during a call. . . . . . . . . . . . . . . . . . . . . . . . . 223
Nonsecure voice communication tone and message . . . . . . . . . . 224
Key click. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Setting the language and country . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Country-specific setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Context menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Activating/deactivating automatic menu display . . . . . . . . . . . . . . 229
Setting the display time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
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Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Activating and deactivating Bluetooth . . . . . . . . . . . . . . . . . . . . . . 230
Open Bluetooth discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Bluetooth name for your OpenStage. . . . . . . . . . . . . . . . . . . . . . . 232
Configuring pairing settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Entering the pairing PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Blacklist for Bluetooth devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Initiating the reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Transferring contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Sending a vCard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Connecting the Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . 248
Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Using a Bluetooth Conference Phone . . . . . . . . . . . . . . . . . . . . . . . . . 250
Connecting a "Konftel 60W" Bluetooth conference phone . . . . . . 250
Testing the "Konftel 60W" Bluetooth conference phone . . . . . . . . 251
Backup/restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253Saving user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Restoring user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Deleting a user backup on a storage medium. . . . . . . . . . . . . . . . . . . 256
Displaying and checking backups on USB media . . . . . . . . . . . . . . . . 257
Call recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258Recording modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Explanations of recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Recordable calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Non-recordable calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Enhanced functions: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
The following features are not supported:. . . . . . . . . . . . . . . . . . . 260
Recording tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Multiline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
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Recording calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Using the call recording feature. . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Automatic call recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Manual call recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Call recording with AutoStart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Controlling call recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263Consultation during call recording . . . . . . . . . . . . . . . . . . . . . . . . . 264
Second call during call recording . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Call recording while alternating . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Your call is paused and reconnected during the recording. . . . . . . 265
Setting up a conference during recording . . . . . . . . . . . . . . . . . . . 266
Adding conference participants during the recording . . . . . . . . . . 266
Your call is included in a conference during the recording. . . . . . . 267
Putting a line on hold manually during the recording. . . . . . . . . . . 267
Diagnostic information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Web interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . .271Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Administrator Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
User menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 277
Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .278Opening the user menu on the phone . . . . . . . . . . . . . . . . . . . . . . . . 278
User menu display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Key functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291
Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295
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General information
About this manual
This document contains general descriptions of the technical options,which may not always be available in individual cases. The respective fea-tures must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may bedue to one of the following reasons: The function is not configured for you or your telephone. Please con-
tact your system support representative. Your communications platform does not feature this function. Please
contact your Siemens sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStageand all of its functions. It contains important information on the safe andproper operation of your OpenStage phone. These instructions should bestrictly complied with to avoid operating errors and ensure optimum use ofyour multifunctional telephone in the network.
These instructions should be read and followed by every person installing,operating or programming an OpenStage phone.
This user guide is designed to be simple and easy to understand, providingclear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Refer-ence Guide contains quick and reliable explanations of frequently usedfunctions.
Symbols used in the manualOperations and settings that can be made both at the phone and over theWeb interface are indicated by an icon and page reference.
V is a reference to an operation or setting performed directly on thephone
z is a reference to an operation or setting performed via the Web-in-terface
For your own protection, please read the section dealing with safetyin detail. Follow the safety instructions carefully in order to avoid en-
dangering yourself or other persons and to prevent damage to theunit.
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Service
If you experience problems or defects with the phone, please dial the ser-vice number for your country.
Intended use
The OpenStage phone is a desktop unit designed for voice transmission
and for connection to the LAN. It can also be used as a workstation device.Any other use is regarded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) ofyour telephone can be found on the nameplate on the underside of thebase unit. Specific details concerning your communications platform canbe obtained from your service technician.
Please have this information ready when you contact our service depart-ment regarding faults or problems with the product.
Speakerphone quality and display legibility To ensure good speakerphone quality, the area in front of the telephone
(front right) should be kept clear.The optimum handsfree distance is 20 in. (50 cm).
Proceed as follows to optimize display legibility: Turn the phone to tilt the display. This ensures you have a frontal view
of the display while eliminating light reflexes. Adjust the contrast as required page 207.
The Siemens service department can only help you if you experi-ence problems or defects with the phone.Should you have any questions regarding operation, your specialist
retailer or network administrator will gladly help you.For queries regarding connection of the telephone, please contactyour network provider.
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Single-line telephone/multi-line telephone
Your OpenStage is a "multi-line telephone" . This means that multiple linescan be configured, which is not the case with single-line phones. Each lineis assigned an individual phone number which you can use to make and
receive calls.The programmable sensor keys function as line keys on multi-line phones page 26.
The "Overview" tab on the telephony interface provides information aboutthe lines configured on your phone and the current status of each line page 42.
When using a multi-line phone to make and receive calls, certain particu-larities must be taken into account page 127.
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Getting to know your OpenStage phoneThe following sections describe the most frequently used operating ele-ments and the displays on your OpenStage phone.
The user interface of your OpenStageThe diagram shows an OpenStage 60/60 G SIP, the description applies toboth product variants.
1 You can make and receive calls as normal using the handset.
2The large graphic displaypermits intuitive operation of the phone page 30.
3The mode keysallow easy operation of the applications featured onyour telephone. To select a tab within a function press the relevantkey repeatedly until the required tab is displayed page 22.
4 Use the TouchGuideto navigate conveniently through the applica-tions on your telephone page 23.
5You can customize your telephone by assigning phone numbers andfunctions to the programmable sensor keys page 25.
6The function keysallow you to call up the most frequently usedfunctions during a call (e.g. Disconnect) page 21.
7Audio keysare also available, allowing you to optimally configure theaudio features on your telephone page 21.
8The TouchSliderallows you to adjust the current volume (e.g. tele-
phone rings - ringer volume)
page 21.9
Incoming calls and new voice messages are visually signalled via thealert bar.
10The keypadcan be used to enter phone numbers and text page 28.
7
10
1
4
6
59
38
2
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Ports on the underside of the phone
OpenStage operating features
OpenStage 80 80 G 60 60 G
Display typeColorTFT
640x480
ColorTFT
640x480
ColorTFT
320x240
ColorTFT
320x240
Illuminated display ; ; ; ;Programmable sensor keys 9 9 8 8
Full-duplex speakerphone function ; ; ; ;Headset ; ; ; ;USB master ; ; ; ;Interface for key modules ; ; ; ;Bluetooth ; ; ; ;10/100 Mbps switch page 18 ; ;1000 Mbps switch page 18 ; ;Web-Based Management (WBM) ; ; ; ;
To avoid damaging your OpenStage phone, make sure you use theadapter cable C39195-Z7704-A5 when connecting a USB stick.
Do not connect a USB hub to the USB master as this can cause sta-bility problems.
Power supply
unit(if necessary)
PC
(e.g. OpenStage Manager)
Network switch
Headset
Key Module Handset
USB memory stickor USB camera
Countryspecificcable
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Using network ports more efficiently
OpenStage 60/80 SIP has a built-in 10/100 Mbps Ethernet switch.OpenStage 60 G/80 G SIP has a 1000 Mbps Ethernet switch. This meansthat you can directly connect one additional network device in each case(e.g. a PC) via the telephone with the LAN. The telephone-PC connectionoption must first be activated on the telephone by administrator.
Using this connection option saves one network port for each switch usedand requires fewer or shorter network cables when arranged correctly.
OpenStage 60/80 SIP or OpenStage 60 G/80 G SIPNetwork switch PC
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OpenStage Key Module
The OpenStage Key Module is a key module attached to the side of thephone that provides 12 additional illuminated, programmed keys.Like keys on the phone, these keys can be programmed and used accord-
ing to your needs page 25.You can attach up to two OpenStage Key Modules to your OpenStage 60/80 SIP.
The diagram shows an OpenStage Key Module for OpenStage 80 SIP.
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OpenStage Manager
This program offers an additional option for tailoring your OpenStage toyour personal needs.
OpenStage Manager is suitable for the following models: OpenStage 60 (SIP/HFA) OpenStage 60 T OpenStage 80 (SIP/HFA) OpenStage 80 T OpenStage 60 G / 80 G (SIP/HFA)
Features
Phonebook management Assignment of images to contacts
Synchronization of contacts Save and restore Key programming Screensaver Ringtones
Contact your administrator for the latest version of OpenStageManager.
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Keys and controls
Function keys
Audio controls
Audio keys
TouchSlider
Similar to the TouchGuide page 23, you can set properties for your tele-phone, such as the volume, by sliding your finger over the TouchSlider.
The blue illuminated slider control displays the volume setting for the cur-rent tone (ring tone, handset tone and loudspeaker tone). You can adjustthe volume by moving the slider left or right.
Set the lamp brightness of the TouchSlider page 208.
Key Function when key is pressed
s End (disconnect) call page 62.r Activating/deactivating call forwarding page 82.q Key currently has no function
Key Function when key is pressed
nActivate/deactivate the loudspeaker page 56.
o Activate/deactivate headset page 57.
p Activate/deactivate microphone (also for speakerphone mode) page 75.
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Mode keys
These sensor keys allow you to switch to the required application with thesimple stroke of a key. To select a tab within an application press the rele-vant key repeatedly until the required tab is displayed.
The icons for the mode keys also appear on the display page 39.
KeyFunction when key ispressed
LED display
t Display telephony interface page 41
Blue: The function is active.
u Display phonebooks page 44
Blue: The function is active.
w Display call lists page 47 Blue: The function is active.White: New entry in call list
x Display voicemails page 50
Blue: The function is active.White: New voicemail
vDisplay Program/Servicemenu/Applications menu page 51
Blue: The function is active.
yDisplay Help function
page 53 Blue: The function is active.
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TouchGuide
With this control, you can manipulate most of your phones functions aswell as its displays.
Before using the telephone, remove the protective covering fromthe TouchGuide ring surface.
Operation Functions when key is pressed
Press the ckey.In idle mode: Open the idle menu page 32
In lists and menus: Go to next level
Entry selected: Perform action
You can now access a context menu: Open the context menu
Press the akey.In lists and menus: One level back
Entry selected: cancel action
In input fields: Delete character to the left of the
cursor
Press the dkey.In lists and menus: Scroll down Hold down: Jump to the end of the
list/menu
Press the bkey.In lists and menus: Scroll up Hold down: Jump to the start of
the list/menu
Move your fingeraround the innerwheel W.
In lists and menus: Scroll up or down
In input fields: Select a character in the display
keyboard page 31 Set the sensitivity page 209
Press the ikey.Entry selected: Perform action
Initiate call
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Browsing in the call list and phonebook tabs
If you are in the phonebook, you normally navigate between the "Personal"and "Corporate" tabs using the ukey or if you are in the call lists you nav-igate between the "Missed", "Received", "Dialed" and "Forwarded" tabs us-ing the wkey,
Alternatively you can use the TouchGuide to navigate between the tabs.
Firstly use the bkey to enter the tab row and move left or right using theaand ckeys. Once you have reached the required tab, click the dorito change to the associated selection list.If you are in one of the phonebook or caller lists or in one of the settingsmenu, you are go back to the telephony interface by repeatedly pressingthe akey.
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Programmable sensor keys
Your OpenStage 80 SIP has nine (OpenStage 60 SIP: eight) illuminatedsensor keys. You can assign functions or numbers to them.To open the programming menu, press and hold down the relevant sensorkey page 94.To activate the programmed function, briefly press the relevant key page 98.
Depending on how they are programmed, you can use the sensor keys as: Function keys page 93 Repdial keys page 93 Direct station selection keys page 135
Touch the key briefly to activate the programmed function or dial the storednumber page 98.
If you hold the key pressed, you are prompted as to whether to start pro-gramming this function key.
A label indicating the keys function is displayed to the left of the key; it can-not be changed. You can change the labels for repdial keys according toyour requirements.
The status of a function is shown by the LED on the corresponding sensorkey.
Meaning of LED displays on function keys
Increase the number of programmable sensor keys by connecting akey module page 19.
If the prompt is not displayed or a programmed function is not exe-
cuted, then you can only launch key programming via the user menu(ask your administrator about the current setting).
Line and DDS keys can only be programmed by administrator via
the service menu.
LED Meaning of function key
S Off The function is deactivated.T Flashing1
[1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing in-terval. The flashing interval represents different statuses, which are described in detail inthe corresponding sections of the manual.
Indicates the function status.
R On The function is activated.
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Trunk keys (on multi-line phones only)
The programmable sensor keys on multi-line phones function as trunkkeys. Each key programmed with the "Line" function is handled as a line.This means up to 9 line keys can be configured on OpenStage 80 SIP andup to 8 on OpenStage 60 SIP.
A distinction is drawn here between primary, secondary and phantomlines. Each of these line types can be used on a private or shared basis page 27.
Primary line
All multi-line telephones have a primary line. This line can be reached in theusual manner via your public phone number. Incoming calls are signaled onthis line.
Secondary line
The secondary line on your phone is used as a primary line by another sub-scriber of the line trunk group. Your primary line, which is configured on an-other telephone in the line trunk group, simultaneously functions as thesecondary line on that telephone.
Phantom line
Phantom lines are not used as primary lines by any telephones in the linetrunk group. Phantom lines are established when the number of lines pro-vided by a communications system exceeds the number of available tele-phones.
To avoid conflict between individual multi-line phones, the functions"Do not disturb" and "Call forwarding" can only be used for the prima-ry line.
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Line utilization
Private line: A line that is used by a single telephone. This line cannotbe used as a secondary line by another telephone.
Shared line: A line that is configured on multiple telephones. The linestatus (if configured) is displayed in the "Overview" tab for all tele-
phones that share this line. If, for example, a shared line is being usedby a telephone, a status message indicating that this line is busy is dis-played on all other telephones.
Direct call line: A line with a direct connection to another telephone.
The line status is indicated by the LED in addition to the display in the"Overview" tab page 42.
LED display
LED Explanation
S Off: The phone is in idle mode.
T
Flashing: Incoming call on the line page 127 Hold reminder is activated page 105
Flickering: Outgoing call on the line The incoming call was prioritized and selected in accor-
dance with the "Automatic line selection for incomingcalls" option
Fast blinking: The line is on "Hold".
Blinking: Call forwarding is activated.
R Illuminated: The line is busy.
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Keypad
Text input
In cases where text input is possible, you can use the keypad to input text,
punctuation and special characters in addition to the digits 0 to 9 and thehash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4key on the keypadtwice. When entering the text, all available characters for this key are dis-played. After a short while, the character in focus is displayed in the inputfield.
Alphabetic labeling of dial keys is also useful when entering vanity num-bers (letters associated with the phone numbers digits as indicated on thetelephone spell a name, e.g. 0700 - PATTERN = 0700 - 7288376).
Character overview (depends on the current language setting)
To speed up the input, you can confirm your entry by pressing "i"on the navigator after you have selected the required character.To enter a digit in an alphanumerical input field, press the relevant
key and hold it down. You no longer need to scroll through the entirelist of possible characters.
Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x
1 11
[1] Space
2 a b c 2 3 d e f 34 g h i 45 j k l 56 m n o 6
7 p q r s 7 8 t u v 8 9 w x y z 90 0 +*2
[2] Additional special characters are available on thedisplay keyboard
. * # , ? ! - ( ) @ / : _
# 3
[3] Switch between upper and lower-case text and number entry
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Multi-function keys
Key Function during text input Function when held down
* Write special characters Deactivate the ring tone page 169
# Switch between upperand lower case Activate the telephone lock page 175
You can also input text using the display keypad page 31.
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Graphic display
Your OpenStage 60/80 SIP is equipped with a tilt-and-swivel color display page 17.
Appearance
You can customize your display to suit your personal requirements: Angle the display as required page 14 Set the contrast (OpenStage 80 SIP only) page 207 Select your preferred display design page 207
Status bar
The time, weekday, date, and your phone number are displayed in the sta-
tus bar.
In addition, different icons represent different situations and switches:
Icon Explanation
The ring tone is deactivated page 169
The "Do not disturb" function is activated page 170
The phone lock is activated page 175
One or more callback requests are active page 89The Bluetooth function is activated page 245
A mobile user is logged on to the telephone
14:27 SO . . : 123456
Dialed Received
Optionsg
Paul, Auster 10:24
Paul, R..
Peter, A..
Anna, S..
Crystal sea26 08.07
14:27 SO . . : 123456
Dialed Received
Options gPaul, Auster 10:24
Paul, R..
Peter, A..
Anna, S..
Warm grey26 08.07
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Display keyboard
Depending on the context, the display keyboard is displayed with differentelements.
Use the TouchGuide to operate the display keyboard page 23.
You can select the following functions from the function bar:
Simple text and characters can also be entered at any time using thekeypad page 28.
Operation Function
Move your finger aroundthe wheel
Set the focus on the next/previous element
Press i Select the element in focus (enters the char-acter or performs the function)
Press h Delete character to the leftPress g Set focus to
Element Explanation
Switch to upper/lower case characters for first letter of words(initial letter upper case, all subsequent letters lower case)
Switch to lower case characters
Switch to upper-case characters
Switch to numeric characters
Switch to punctuation and special characters
Move cursor one character to the right/left
Copy entire content of the active field to the clipboard
Insert clipboard content at cursor position. Existing content isnot overwritten.
Canceling an action without saving
Confirm changes
ement n ocus
Letters, digits, punctuation or specialcharacters
Function bar
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Context-dependent displays
Depending on the situation at hand, the graphic display on your OpenStagephone displays different content, to which you can respond intuitively.
Idle mode
In addition to the status bar and the programmable sensor key list, thegraphic display offers a wide range of context-dependent displays.
Idle menu
In idle mode, press horgon the TouchGuide page 23to display theidle menu. You can call up various functions here. Entries may vary.
The idle menu may contain the following entries: Ringer off Do not disturb on Directed pickup
Video link display
If you are using a USB camera on your OpenStage 60/80 SIP for videolinks, different information will appear on the display when the video func-
tion is enabled ( page 183):
Video link with context menu opened
A video link is established. The call partners each have cameras connectedand have enabled the video function. The video images of both the callingand called partners appear on the left-hand side in preview mode.
Status bar page 30
Programmable sensor keylist page 25
Context-dependent displays
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A video link is established. The caller has a camera installed but the calledpartner does not. The call partners have both enabled the video function.The video image of the caller appears on the left-hand side in preview
mode and a crossed-out camera appears instead of the video image of thecalled partner. The situation can also be reversed.
11:53 Fr 30.03.12
Second call
3339
Repeat dialing
Hold
Ringer off
Alternate
Consultation
Deflecting
Shift key
Consultation
Start conference
Hold
Blind transfer call
Video off
Disconnect
Directed pickup
A 3338 g
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Second call
3339
Repeat dialing
Hold
Ringer off
Alternate
Consultation
Deflecting
Shift key
Consultation
Start conference
Hold
Blind transfer call
Video off
Disconnect
Directed pickup
A 3338g
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Video link with context menu not opened
A video link is established. The call partners each have cameras connectedand have enabled the video function. The video image of the called partneris shown on the display in single-screen mode.
A video link is established. The caller has a camera installed but the calledpartner does not. The call partners have both enabled the video function.A crossed-out camera is shown instead of the video image of the calledpartner.
11:53 Fr 30.03.12Second call
3339
Repeat dialing
Hold
Ringer off
Alternate
Consultation
Deflecting
Shift key
A 3338 01:32:53g
11:53 Fr 30.03.12
Second call
3339
Repeat dialing
Hold
Ringer off
Alternate
Consultation
Deflecting
Shift key
A 3338g 00:51:12
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Camera test with "Self view"
A video image of the operator is shown for a few seconds in single-screenmode with the Self view function ( page 182).
Disabled video function
If the called partner or the caller disabled the video function temporarily( page 182) or completely ( page 185), a normal call connection is es-tablished or the call is switched to a normal call connection.
11:53 Fr 30.03.12
Second call
3339
Repeat dialing
Hold
Ringer off
Alternate
Consultation
Deflecting
Shift key
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Telephony dialogs
The dialogs in the lower area of the display prompt you to input data or pro-vide you with information about the call states.
Example: In idle state, enter a phone number using the dialpad.
Once you have entered the first digit, several options corresponding to the
situation are displayed in a dialog menu (pop-up menu) which you can se-lect and confirm using the TouchGuide page 23.
Messages
The messages displayed in the upper left area of the display advise you ofcurrent settings or events.
Example: Call forwarding is activated for all calls. All calls are forwarded to the
number "220870" You received a callback request/voice message in your absence A call list contains a new entry
The calls were saved in the missed calls list. Press wto view these calls.Missed calls are not saved and displayed if the call journal is disabled
page 168.Explanation of all message icons:
Icon Explanation
You have received one or more new messages
One or more new entries have been added to the call lists
Local call forwarding is activated for all calls
Dial
08912345
Saved callback/voice message
Activated call forwarding
Call list entry
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Context menus
If the arrow icon gappears next to a selected entry, additional menu lev-els or selection options are available in the form of a context menu. Navi-gate through these options using the TouchGuide page 23.
You can select and confirm the required functions using the TouchGuide
page 23.
After a connection is set up you are called or you make call the contextmenu appears automatically under the current connection for the config-ured time (e.g. 20 seconds).
You can define how long the context menu should be displayed. You candeactivate the automatic display so that the gkeymust be pressed tosee the context menu of the connection page 229.
Idle display context menu
When you press gon the TouchGuide in idle state, the following functionsare available (if activated):
Consultation First entry(selected when the menu is called up)
Hold
Blind transfer call
Disconnect
Directed pickup
Selected entry
Start conference
Do not disturb on
Repeat dialing 1234
Ringer off
Mobile logon
Cancel call backs
Selected entry
Only available when configured to supportmobility
First entry (selected when you call upthe menu, if you have already dialled aphone number and the call journal is ac-tivated page 168)
Directed pickup
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Pop-up window
In certain situations, a pop-up window opens automatically in the lowerthird of the display.
Pop-up menuYou will be prompted to use a pop-up menu to select situation-dependantfunctions and to confirm them or to make entries.You can use the TouchGuide to navigate within the pop-up menu page 23.
Example:The following pop-up menu opens after you change a setting and press thehkey on your TouchGuide.
Pop-up message
Pop-up messages only indicate actions or states for which further action isnot required.
Example:The following pop-up message appears briefly when you change a setting.
Save changes?
Save
Do not save
Changes saved successfully
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Application tab
In many cases you can select further content within an application usingtabs.
Example: Press the wmode key to open the call lists page 22. Pressthis key repeatedly to switch between the various tabs.
The icon displayed to the left of the tab indicates the application you arecurrently working in.
Icon Explanation
Telephony interface1 page 41
[1] Platform-dependent; please contact the responsible administrator.
Phonebooks page 44
Call lists page 47
Voicemail page 50
Program/Service menu/Applications menu page 51
Help function page 53
Missed Received
Icon Additional tab
Arrow icon: Additional tabs
Active tab
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Applications available on your OpenStagephone
The following descriptions provide an overview of the various applications
available on your OpenStage phone.
Application navigation
Activating an application
You can switch to the relevant application using the mode keys page 22.
Scrolling through application tabs
If an application has more than one tab, you can select the tab you wantby pressing the mode key repeatedly page 39.
Scrolling through lists
You can use the TouchGuide to scroll through entries and confirm the func-tions you want page 23.
Opening context menus
If the arrowgappears beside an entry, a context menu is available for thisentry page 37.
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Telephony interface
Single-line view
Additional information is displayed in the telephony interface when yourphone rings, when you dial a number or during a call, for instance.
Press tto open this interface.Example:
Icons for frequent call statuses
The same information is available on multi-line telephones for theselected line in the line overview.
Icon Explanation
You receive a call
After dialing, the other subscriber's phone rings.
The call is active.
or High-quality voice connection (G.722).
The call has been disconnected.
You have placed the call on hold (e.g. consultation hold).
Your call partner has placed the call on hold.
The voice connection is secure.
The voice connection is not secure.
Detailed descriptions of the various functions can be found in thesections "Basic phone functions" page 55and "Enhanced phonefunctions" page 100.
Icon indicating call status
Call duration
Current call(s), possibly with in-formation stored in the phone-book
Call requests and current states
Pop-up menu withsituation-dependent options
Disconnect and return
Complete transfer
Baker, R.
4400
Call back
{
}
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Multi-line view
Two tabs are displayed on the telephony interface: "[My phone]" tab - represents the primary line or the line view of a se-
lected line page 41 "Overview" tab - configurable overview of the secondary lines page 26
Press tto open this interface.Example:
The status icons provide information about the state of the relevant line.
Icon Explanation
Call for the corresponding line.
Call for a line with suppressed ring tone page 155.
"Hold reminder" is activated page 105.
The line is currently not available.
The line is busy.
You are holding the line.
The line is free.
Please note the LED displays for the line keys page 27.
Line status
Line name
Status icon
[My phone] g
Line 1Line 2
[My phone]Overview Shift key
My phone
Line 1Line 2
DND
Group pickup
Bohr, Niels
Line busy0123456632419
Line key
labeling page 26
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Context in the line overview
In the context menu of a selected line you have the following options with: Own free line
Select
View[1]
Own line with active call Hold
Clear (replace handset)
View[1]
Own line with held call Retrieve
View[1]
Other free line Select
View[1]
Other line with active call Hold
Clear (replace handset)
View[1]
Other line with held call Retrieve
View[1]
Other line busy View[1]
Connecting[2]
[1]. After a period of time set by administrator the tab of the selected line is displayed as a pre-view.
[2]. The "connect" function must be activated by the administrator.
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Phonebooks
In addition to the local phonebook, this application contains entries fromother directory services, such as an LDAP corporate directory.
To activate a specific tab, press
urepeatedly until the required tab is dis-
played.
Example:
Phonebook icons
Search contactsWhen in the phonebook or directory list view, press the keypad key thatcorresponds to the first letter of your search term.A field opens for you to enter the search term:
Enter your search term using the keypad page 28.
The cursor jumps to the first entry in the list that matches the character youentered in the search field.
Icon Explanation
Primary business number
Secondary business number
Mobile phone number
Private phone number
Personal
Options g
Bernoulli, Daniel
Bohr, Niels
Chadwick, James
Curie, Marie
Einstein, Albert
Faraday, Michael
Watt, James
Tab
Additional options for pro-cessing the phonebook inthe context menu
Further entries are available
Contacts
Corporate
A
ABC2
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Personal phonebook
The "Personal" tab contains your local phonebook. You can store up to 1000personal contacts in this phonebook. The entries are sorted in alphabeticalorder in the phonebook list and displayed with the icon for the specifieddefault phone number.
There are two ways of creating new contacts: Via the phonebook list context menu page 156 Accept entry from LDAP search page 163
Contact details
The type of data displayed for a call in the telephony interface page 41is dependent on the information you have stored for the contact in your lo-cal phonebook.
A contact consists of the entry in the "First name" or "Last name" fields andat least one phone number page 156.
In addition, you can store non-telephony-specific data (e.g. address, func-tion, etc.) for each entry.
You can store several phone numbers for each contact. In this case, how-ever, you should define a preferred number page 157.
Classify your contacts into groups page 158.
Store a picture of the contact page 159.
Managing contacts
All saved contacts are listed in alphabetical order in the "Personal" tab.
You can use the "Options" context menu to create new contacts page 156 define contact display format page 161 Quick search in the phonebook page 160 sort contacts into groups page 158 delete the entire phonebook list page 157
We recommend OpenStage Manager software for the professionalmanagement of your contact data and synchronizing your data withOutlook/Notes. For more information, refer to theOpenStage Manager User Manual page 20.
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Using contacts
The following functions are available via the context menu of a selectedcontact: Calling a contact page 118 Editing a contact page 156
Deleting a contact
LDAP directory
If you have access to an LDAP directory (contact the responsible adminis-trator), you can search contacts in a company-wide directory.
A user-friendly, advanced search function is available for this. You can trans-fer any entries found to your local phonebook.
Searching for a contact Simple search page 162 Quick search page 164
Using a contact
Calling a contact page 118 Transfer entry to local phonebook page 165
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Call lists
All calls and numbers dialed on your phone are logged in chronological or-der in call lists.
The following call lists are displayed individually on separate tabs: "Missed" tab: missed calls
"Received" tab: answered calls "Dialed" tab: dialed numbers "Forwarded" tab: forwarded calls
When new entries are added to the call lists, a message appears( page 36) on the idle display and the LED of the mode key w( page 22) lights up white.
To call up a call list, press wrepeatedly until the required tab is activated.The administrator may have made special settings for missed calls. The fol-lowing keys illuminate, depending on the setting, to indicate new missedcalls: Only the LED on the wkey The LED on the wkey and the alert bar Only the alert bar Or neither
Note also the setting options for voice messages page 50and have thepossible combinations explained to you by the administrator if necessary.
Missed calls are not signaled if the call journal is disabled page 168.
The call journal function must be activated in order to display calllists page 168. The call journal must also be activated for thecustomary last number redial function. If the call journal is not acti-
vated, the message "Call Log is disabled" is shown on the displaywhen you press the wkey.
Callers with suppressed numbers cannot be saved in the call lists.
Only calls to the primary line are received on multi-line phones( page 15).
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Managing call lists
Each call list may contain up to 30 entries. Once this limit is reached, theoldest entry in the log is deleted.
Multiple calls from the same number are only listed once. The number of
call attempts is logged in the "Details" context menu.
Example: "Received" tab
You can select the following function in the "Options" context menu:
Delete All page 166
Example: "Dialed" tab
The following functions are available via the context menu of a selected en-
try: Dial page 73 Details page 49 Delete page 166
Received Forwarded
Options
Curie, Marie g 10:25
Bernoulli, Daniel 14:35
Bohr, Niels 9:11
Additional tabs
Time of call
Selected new entrywith context menu
Old entry
3400 (1)
4400 (1)
3850 (2)
Number of attempts
Dialed Missed
Options
Coco, Chanel g 12.07.
Additional tabs
Date of call
Selected entry withcontext menu
Number of call attempts220870 (3)
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Entry details
Up to ten call attempts can be stored for each entry in the details list.
Example: entry in the "Missed" tab
Example: entry in the "Dialed" tab
In this view, the context menu contains the following entry: Dial
Using an entry
The following functions are available via the context menu of a selected en-try:
Establish a call to a preferred number page 119 View details page 166 Delete the entry page 166 Transfer entry to personal phonebook page 167
If a caller is already entered as a contact in the local phonebook, thestored data is displayed.
DialedMissed
Coco, Chanel (3 calls)
1238765341
Additional tabs
Caller number
Information from thephonebook
Time30.10. 8:30
Date1238765341
1238765341
ReceivedDialed
Bernoulli, Daniel (3 calls)
987654321
Additional tabs
Caller number
Information from thephonebook
Time08.10. 11:20
Date987654321
987654321
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Voicemail
Depending on the type and configuration of your communications platform(contact the relevant administrator), messages from services, such asHiPath Xpressions, can be displayed in this a pplication.
Listening to messages
The following keys illuminate, depending on the setting made by the ad-ministrator, to indicate new messages: Only the LED on the xkey The LED on the xkey and the alert bar Only the alert bar.
Note also the setting options for missed calls page 47and have the pos-sible combinations explained to you by the administrator if necessary.
Press this key to open the menu for the mailbox ( page 66). You will beshown the following for example:
(The labels displayed here for the message status may have been alteredindividually by administrator).
Only messages for the primary line are received on a multi-linephone page 15.
Message statistics
Call Mailbox
New{1} (3)
Urgent{1} (1)
Non-Urgent{1} (2)
Old{1} (5)
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Program/Service menu/Applications menu
This menu includes a configuration area for users and administrators, aswell as an area for any available applications (contact administrator).
Press
vrepeatedly until the "Settings" tab is active.
Select and confirm the "User" entry using the TouchGuide page 23.
If necessary, enter the user password page 172.
User settings
You can adjust local settings for your OpenStage using the "User" menu.
The menu structure comprises several levels.
Open the menu page 51.
Date and time
V Adjust the settings on your telephone page 214.
Audio
Optimize the audio settings on your OpenStage for your environment and
according to your personal requirements.Volumes
V Adjust the settings on your telephone page 218.
You can also configure all of the settings using your OpenStagesWeb interface page 271.
Settings
Audio
Phone
Locality
Security
Network information
Applications
Admin
Configuration
Date and time
Reset
User
Password-protectedadministration area
XML applications
Local settings
Additional menu levels areavailable
Diagnostic information
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Settings
V Adjust the settings on your telephone page 219.
Configuration
Call forwardingSet up call forwarding for your telephone.
V Adjust the settings on your telephone page 82.Enhanced phone functions
Use the enhanced phone functions on your telephone.V Adjust the settings on your telephone page 100.
Keyset
Manage your trunk keys.V Adjust the settings on your telephone page 151.Bluetooth
Prepare your phone for Bluetooth operation.V Adjust the settings on your telephone page 230.
Phone
Adjust the display design settings and program the sensor keys on yourOpenStage. Save your settings.
Backup/restore
Back up the current user settings or restore the saved settings.V Adjust the settings on your telephone page 253.
Screensaver
V Adjust the settings on your telephone page 207.Display
V Adjust the settings on your telephone page 207.Programmable keys
Program sensor keys with frequently used functions or phone numbers.V Adjust the settings on your telephone page 93.
Locality
Enter your country-specific settings.V Adjust the settings on your telephone page 226.
Security
Protect your settings and data by assigning a password.V Adjust the settings on your telephone page 172.
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Network information
Information about the IP address of the phone and HTML address of theWeb interface.
V View information on the phone page 242.
Diagnostic information
V Provides information on all of the important settings of the telephone. Canprovide valuable help in support situations page 269.
Reset
Personal settings made via the telephone menu or the web interface canbe reset to factory settings. page 243.
Administration
You can access the administration area via the "Admin" function and by en-tering the administration password.
Refer to the administration manual for your phone for more detailed infor-mation on this topic.
Applications
E/A Cockpit page 143
Help function
You can call up the "Help" function at any time, even during a call.
Calling up the "Help" function
Press y. The "Help" function is activated.
During a software update, the phone must not be disconnectedfrom the power supply unit, the LAN line or the phone line.
An update action is indicated by messages on the display and/or byflashing LEDs.
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Control and monitoring function
A control or monitoring function can be activated on your phone for servicepurposes by remote maintenance.
Control function
Administrator has the option to activate and deactivate features of thephone via remote maintenance. During maintenance the handset, micro-phone, loudspeaker and headset are deactivated. You are additionally in-formed on the display that the control function is active.
Monitoring function
In order to detect malfunctioning of a phone for example, the administratorinstalls a monitoring function. You can use your phone as normal during
monitoring. However you will first be informed about the operation with amessage on the display and prompted to allow monitoring.
If administrator has activated a function on your phone, which continuouslytransmits operating data to a server, you will see the flashing icon in theupper display line.
Activating a diagnostic call
In the event of connection problems with a specific destination, the admin-istrator may ask you to enter an activation code before the number of the
subscriber, which can be used to initiate tracing of the call data on thephone. This activation code, which must be provided to you by the admin-istrator and which comprises a leading asterisk, followed by three digitsand the hash sign as the terminating character, must be entered before theactual phone number. At the end of the call, the call-related data is sent forfurther analysis to the DLS server, which then passes it to the "OpenScapeVoice Trace Manager".
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Basic functions