Siemens OpenStage 60-80 User Manual

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    Siemens Enterprise Communicationswww.siemens-enterprise.com

    DocumentationOpenScape VoiceOpenStage 60 SIP, OpenStage 60 G SIPOpenStage 80 SIP, OpenStage 80 G SIPOpenStage Key ModuleUser Guide

    V1 R3.x

    V1 R4.x

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    Important information

    2

    Important information

    Trademarks

    For safety reasons, the telephone should only be suppliedwith power: using the original power supply unit.

    Part number: L30250-F600-C14x (x: 1=EU, 2=US,3=UK) or

    in a LAN with PoE (Power over Ethernet), which com-plies with the IEEE 802.3af standard.

    Never open the telephone or a key module. Should you en-counter any problems, contact the responsible administra-tor.

    Use only original Siemens accessories. The use of otheraccessories may be hazardous and will render the warran-

    ty, extended manufacturers liability and the CE marking in-valid.

    The device conforms to the EU directive 1999/5/EC as at-tested by the CE marking.

    All electrical and electronic products should be disposed ofseparately from the municipal waste stream via designatedcollection facilities appointed by the government or the lo-cal authorities.

    Proper disposal and separate collection of your old appli-ance will help prevent potential damage to the environ-ment and human health. It is a prerequisite for reuse andrecycling of used electrical and electronic equipment.

    For more detailed information about disposal of your old

    appliance, please contact your city office, waste disposalservice, the shop where you purchased the product or yoursales representative.

    The statements quoted above are only fully valid for equip-ment which is installed and sold in the countries of the Eu-ropean Union and is covered by the directive 2002/96/EC.Countries outside the European Union may impose otherregulations regarding the disposal of electrical and elec-tronic equipment.

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    Important information

    3

    Location of the telephone

    The telephone should be operated in a controlled environment with anambient temperature between 5C and 40C.

    To ensure good speakerphone quality, the area in front of the micro-

    phone (front right) should be kept clear. The optimum speakerphonedistance is 50 cm. Do not install the telephone in a room where large quantities of dust

    accumulate; this can considerably reduce the service life of the tele-phone.

    Do not expose the telephone to direct sunlight or any other source ofheat, as this is liable to damage the electronic components and theplastic casing.

    Do not operate the telephone in damp environments, such as bath-rooms.

    Product support on the internet

    Information and support for our products can be found on the Internet at:http://www.siemens-enterprise.com/.

    Technical notes, current information about firmware updates, frequentlyasked questions and lots more can be found on the Internet at:http://wiki.siemens-enterprise.com/.

    http://siemens-enterprise.com/http://wiki.siemens-enterprise.com/http://wiki.siemens-enterprise.com/http://siemens-enterprise.com/
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    Contents

    4

    Contents

    Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2

    Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    Product support on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    General information. . . . . . . . . . . . . . . . . . . . . . . . . . .13About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

    Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

    Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

    Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

    Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 14

    Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 15

    Getting to know your OpenStage phone . . . . . . . . .16The user interface of your OpenStage . . . . . . . . . . . . . . . . . . . . . . . . . 16

    Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 17

    Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . 18

    OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19OpenStage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

    Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

    Keys and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

    Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

    Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

    Mode keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

    TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

    Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

    Trunk keys (on multi-line phones only). . . . . . . . . . . . . . . . . . . . . . . 26

    Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Graphic display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

    Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

    Display keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

    Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    Video link display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    Camera test with "Self view" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

    Disabled video function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

    Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

    Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

    Context menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

    Pop-up window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

    Application tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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    Applications available on your OpenStage phone 40Application navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

    Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

    Single-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

    Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

    Phonebooks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

    Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

    LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

    Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

    Managing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

    Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

    Using an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

    Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

    Program/Service menu/Applications menu . . . . . . . . . . . . . . . . . . . . . 51

    User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

    Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

    Help function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

    Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

    Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

    Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

    Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

    Answering a call via the loudspeaker (speakerphone mode). . . . . . 56

    Answering a call with a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

    Directed pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

    Picking up call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

    Picking up a held call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

    Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

    Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

    Switching from headset to speakerphone mode . . . . . . . . . . . . . . . . . 61

    In standard mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61In U.S. mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

    Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

    Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

    Group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

    Listening to voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

    Second alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

    Two calls simultaneously. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

    While dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

    Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

    Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

    On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

    Immediate dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

    Dialing using the hot or warm line function . . . . . . . . . . . . . . . . . . . 72

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    Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

    Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . 75

    Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

    Ending a consultation call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

    Canceling a consultation call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

    Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 79Putting on hold and retreiving successively or simultaneously . . . . 80

    Connecting parties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

    Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

    Activate or deactivate immediate forwarding . . . . . . . . . . . . . . . . . 83

    Saving destination phone numbers for call forwarding . . . . . . . . . . 84

    Activate/deactivate call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . 86

    Call forwarding chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

    Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

    Requesting callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

    Responding to a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

    Permitting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

    Calling back missed calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

    Programmable sensor keys . . . . . . . . . . . . . . . . . . . .93List of available functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

    Programming sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

    Beginning programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

    Beginning programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Programming enhanced functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

    Repertory dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

    Feature toggle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

    Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

    Using sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

    Example 1: Calling saved number . . . . . . . . . . . . . . . . . . . . . . . . . . 98

    Example 2: Call Waiting Activating/deactivating . . . . . . . . . . . . . . . 98

    Example 3: Immediate ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

    Resetting sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

    Enhanced phone functions. . . . . . . . . . . . . . . . . . . .100Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

    Rejecting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

    Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

    Configuring call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

    Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

    Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

    Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

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    Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

    Dialing with the DDS key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

    Dialing from the local phonebook . . . . . . . . . . . . . . . . . . . . . . . . . 118

    Dialing from the LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . 118

    Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . 119

    Calling a contact from a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Using autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

    Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

    Local conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

    System-supported conference . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

    Making calls with multiple lines . . . . . . . . . . . . . . 127Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

    Accepting calls for the primary line . . . . . . . . . . . . . . . . . . . . . . . . 127

    Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . 127

    Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

    Manual trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

    Automatic trunk seizure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

    Dialing the last dialed number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

    Forwarding calls on primary line . . . . . . . . . . . . . . . . . . . . . . . . . . 129

    During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

    Making and receiving calls on a single line . . . . . . . . . . . . . . . . . . 130

    Making and receiving calls with multiple lines. . . . . . . . . . . . . . . . 131

    Putting a line on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132Lines with hot or warm line function . . . . . . . . . . . . . . . . . . . . . . . 133

    Busy override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

    Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

    Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

    Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

    Deflecting a call to a DSS station . . . . . . . . . . . . . . . . . . . . . . . . . 137

    LED display on DSS keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

    Making calls in an executive-secretary team. . . . . . . . . . . . . . . . . . . . 138

    Sample scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

    Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

    Connecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

    DSS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

    Using line overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

    "Executive-secretary" with Executive/Assistant Cockpit . . . . . . . . . . . 143

    Sample scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

    Function overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

    Launching the E/A Cockpit from the secretary . . . . . . . . . . . . . . . 145

    Managing call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

    Managing secretary statuses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148Making calls in the E/A Cockpit team . . . . . . . . . . . . . . . . . . . . . . 150

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    Settings for multi-line phones (keyset) . . . . . . . . . . . . . . . . . . . . . . . . 151

    Displaying the line in the "Overview" tab . . . . . . . . . . . . . . . . . . . . 151

    Setting the time for a delayed ringer . . . . . . . . . . . . . . . . . . . . . . . 152

    Configuring the "Overview" tab display . . . . . . . . . . . . . . . . . . . . . 153

    Line preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

    Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

    Phonebooks and call lists . . . . . . . . . . . . . . . . . . . .156Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

    Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

    Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

    Selecting a preferred phone number. . . . . . . . . . . . . . . . . . . . . . . 157

    Deleting all phonebook entries . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

    Managing contact groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

    Deleting a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

    Saving a picture for a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

    Quick search in the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

    Changing the display format for contacts . . . . . . . . . . . . . . . . . . . 161

    LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

    Finding an LDAP entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

    Quick search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

    Copying entries to the local phonebook . . . . . . . . . . . . . . . . . . . . 165

    Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

    Viewing details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166Deleting entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

    Copying entries from the call lists into the personal phonebook. . 167

    Activating/deactivating the call journal . . . . . . . . . . . . . . . . . . . . . . 168

    Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169Deactivating the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

    Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

    Enabling "Do not disturb" via a key. . . . . . . . . . . . . . . . . . . . . . . . . 170

    Enabling "Do not disturb" via the idle menu . . . . . . . . . . . . . . . . . . 170

    Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

    Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

    User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

    Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

    Mobility function . . . . . . . . . . . . . . . . . . . . . . . . . . . .177Mobility scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

    Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . 177Logging on and off at different phones . . . . . . . . . . . . . . . . . . . . . 177

    Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . . . 178

    Logging on to the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

    Logging off from the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

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    Logging on at different telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

    Logging on with forced logoff at a remote phone . . . . . . . . . . . . . 180

    Logging on with forced, delayed logoff at a remote phone. . . . . . 181

    Video function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182Activating and deactivating the function temporarily. . . . . . . . . . . 182Self view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

    Video link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

    Consultation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

    Holding a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

    Installing a USB camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

    Connecting a USB camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

    Activating and deactivating the video function . . . . . . . . . . . . . . . 185

    OpenScape Voice functions . . . . . . . . . . . . . . . . . . 186Feature toggle key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

    Making anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

    Deactivating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

    Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

    Temporarily activate anonymous calling for the next call. . . . . . . . 188

    Temporarily deactivate anonymous calling for the next call . . . . . 188

    Creating a list for selective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

    For call acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189For call rejection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

    Anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

    Rejecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

    Accepting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

    Using abbreviated dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

    Call tracing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

    Hunt group functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

    Making a line busy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

    Marking the last line in the hunt group chain. . . . . . . . . . . . . . . . . 194

    Reachability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

    Serial call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

    Parallel call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

    Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

    Park a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

    Unparking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

    Silent Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

    Active silent monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

    Muted silent monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

    One-way Intercom and Two-way Intercom function . . . . . . . . . . . . . . 201One-way Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

    Two-way Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

    Announcing the local phone number. . . . . . . . . . . . . . . . . . . . . . . . . . 203

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    Dialling the last caller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

    Retrieving and dialling the last answered caller. . . . . . . . . . . . . . . 204

    Retrieving and dialling the phone number of the last caller dialled 204

    Picking up out-of-hours calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

    Table of codes for OpenScape Voice functions. . . . . . . . . . . . . . . . . . 206

    Individual phone configuration . . . . . . . . . . . . . . .207Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

    Adjusting the display to a comfortable reading angle . . . . . . . . . . 207

    Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

    Lamp brightness for TouchSlider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

    Set the sensitivity of the TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . 209

    Contrast for the OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . 210

    Screensaver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

    Activating the screensaver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

    Automatic screensaver activation . . . . . . . . . . . . . . . . . . . . . . . . . 212

    Setting the fade time for the screensaver . . . . . . . . . . . . . . . . . . . 213

    Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

    Setting the time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

    Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

    Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

    Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

    Setting daylight saving time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

    Automatic daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . 217Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

    Volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

    Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

    Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . 223

    Adjusting the volume during a call. . . . . . . . . . . . . . . . . . . . . . . . . 223

    Nonsecure voice communication tone and message . . . . . . . . . . 224

    Key click. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

    Setting the language and country . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

    Display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

    Country-specific setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

    Context menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

    Activating/deactivating automatic menu display . . . . . . . . . . . . . . 229

    Setting the display time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

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    Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

    Activating and deactivating Bluetooth . . . . . . . . . . . . . . . . . . . . . . 230

    Open Bluetooth discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

    Bluetooth name for your OpenStage. . . . . . . . . . . . . . . . . . . . . . . 232

    Configuring pairing settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

    Entering the pairing PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

    Blacklist for Bluetooth devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

    Network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

    Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

    Initiating the reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

    Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

    Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

    Transferring contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

    Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

    Sending a vCard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

    Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

    Connecting the Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . 248

    Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

    Using a Bluetooth Conference Phone . . . . . . . . . . . . . . . . . . . . . . . . . 250

    Connecting a "Konftel 60W" Bluetooth conference phone . . . . . . 250

    Testing the "Konftel 60W" Bluetooth conference phone . . . . . . . . 251

    Backup/restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253Saving user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

    Restoring user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

    Deleting a user backup on a storage medium. . . . . . . . . . . . . . . . . . . 256

    Displaying and checking backups on USB media . . . . . . . . . . . . . . . . 257

    Call recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258Recording modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

    Explanations of recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

    Recordable calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

    Non-recordable calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

    Enhanced functions: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

    The following features are not supported:. . . . . . . . . . . . . . . . . . . 260

    Recording tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

    Multiline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

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    Recording calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

    Using the call recording feature. . . . . . . . . . . . . . . . . . . . . . . . . . . 261

    Automatic call recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

    Manual call recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

    Call recording with AutoStart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

    Controlling call recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263Consultation during call recording . . . . . . . . . . . . . . . . . . . . . . . . . 264

    Second call during call recording . . . . . . . . . . . . . . . . . . . . . . . . . . 264

    Call recording while alternating . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

    Your call is paused and reconnected during the recording. . . . . . . 265

    Setting up a conference during recording . . . . . . . . . . . . . . . . . . . 266

    Adding conference participants during the recording . . . . . . . . . . 266

    Your call is included in a conference during the recording. . . . . . . 267

    Putting a line on hold manually during the recording. . . . . . . . . . . 267

    Diagnostic information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

    Web interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . .271Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

    Administrator Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

    User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

    User menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

    Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

    Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 277

    Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .278Opening the user menu on the phone . . . . . . . . . . . . . . . . . . . . . . . . 278

    User menu display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

    Key functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

    Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291

    Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

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    General information

    13

    General information

    About this manual

    This document contains general descriptions of the technical options,which may not always be available in individual cases. The respective fea-tures must therefore be individually defined in the terms of the contract.

    If a particular function on your phone is not available to you, this may bedue to one of the following reasons: The function is not configured for you or your telephone. Please con-

    tact your system support representative. Your communications platform does not feature this function. Please

    contact your Siemens sales partner for information on how to upgrade.

    This user guide is intended to help you familiarize yourself with OpenStageand all of its functions. It contains important information on the safe andproper operation of your OpenStage phone. These instructions should bestrictly complied with to avoid operating errors and ensure optimum use ofyour multifunctional telephone in the network.

    These instructions should be read and followed by every person installing,operating or programming an OpenStage phone.

    This user guide is designed to be simple and easy to understand, providingclear step-by-step instructions for operating your OpenStage phone.

    Administrative tasks are dealt with in a separate manual. The Quick Refer-ence Guide contains quick and reliable explanations of frequently usedfunctions.

    Symbols used in the manualOperations and settings that can be made both at the phone and over theWeb interface are indicated by an icon and page reference.

    V is a reference to an operation or setting performed directly on thephone

    z is a reference to an operation or setting performed via the Web-in-terface

    For your own protection, please read the section dealing with safetyin detail. Follow the safety instructions carefully in order to avoid en-

    dangering yourself or other persons and to prevent damage to theunit.

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    Service

    If you experience problems or defects with the phone, please dial the ser-vice number for your country.

    Intended use

    The OpenStage phone is a desktop unit designed for voice transmission

    and for connection to the LAN. It can also be used as a workstation device.Any other use is regarded as unauthorized.

    Telephone type

    The identification details (exact product designation and serial number) ofyour telephone can be found on the nameplate on the underside of thebase unit. Specific details concerning your communications platform canbe obtained from your service technician.

    Please have this information ready when you contact our service depart-ment regarding faults or problems with the product.

    Speakerphone quality and display legibility To ensure good speakerphone quality, the area in front of the telephone

    (front right) should be kept clear.The optimum handsfree distance is 20 in. (50 cm).

    Proceed as follows to optimize display legibility: Turn the phone to tilt the display. This ensures you have a frontal view

    of the display while eliminating light reflexes. Adjust the contrast as required page 207.

    The Siemens service department can only help you if you experi-ence problems or defects with the phone.Should you have any questions regarding operation, your specialist

    retailer or network administrator will gladly help you.For queries regarding connection of the telephone, please contactyour network provider.

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    Single-line telephone/multi-line telephone

    Your OpenStage is a "multi-line telephone" . This means that multiple linescan be configured, which is not the case with single-line phones. Each lineis assigned an individual phone number which you can use to make and

    receive calls.The programmable sensor keys function as line keys on multi-line phones page 26.

    The "Overview" tab on the telephony interface provides information aboutthe lines configured on your phone and the current status of each line page 42.

    When using a multi-line phone to make and receive calls, certain particu-larities must be taken into account page 127.

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    Getting to know your OpenStage phoneThe following sections describe the most frequently used operating ele-ments and the displays on your OpenStage phone.

    The user interface of your OpenStageThe diagram shows an OpenStage 60/60 G SIP, the description applies toboth product variants.

    1 You can make and receive calls as normal using the handset.

    2The large graphic displaypermits intuitive operation of the phone page 30.

    3The mode keysallow easy operation of the applications featured onyour telephone. To select a tab within a function press the relevantkey repeatedly until the required tab is displayed page 22.

    4 Use the TouchGuideto navigate conveniently through the applica-tions on your telephone page 23.

    5You can customize your telephone by assigning phone numbers andfunctions to the programmable sensor keys page 25.

    6The function keysallow you to call up the most frequently usedfunctions during a call (e.g. Disconnect) page 21.

    7Audio keysare also available, allowing you to optimally configure theaudio features on your telephone page 21.

    8The TouchSliderallows you to adjust the current volume (e.g. tele-

    phone rings - ringer volume)

    page 21.9

    Incoming calls and new voice messages are visually signalled via thealert bar.

    10The keypadcan be used to enter phone numbers and text page 28.

    7

    10

    1

    4

    6

    59

    38

    2

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    Ports on the underside of the phone

    OpenStage operating features

    OpenStage 80 80 G 60 60 G

    Display typeColorTFT

    640x480

    ColorTFT

    640x480

    ColorTFT

    320x240

    ColorTFT

    320x240

    Illuminated display ; ; ; ;Programmable sensor keys 9 9 8 8

    Full-duplex speakerphone function ; ; ; ;Headset ; ; ; ;USB master ; ; ; ;Interface for key modules ; ; ; ;Bluetooth ; ; ; ;10/100 Mbps switch page 18 ; ;1000 Mbps switch page 18 ; ;Web-Based Management (WBM) ; ; ; ;

    To avoid damaging your OpenStage phone, make sure you use theadapter cable C39195-Z7704-A5 when connecting a USB stick.

    Do not connect a USB hub to the USB master as this can cause sta-bility problems.

    Power supply

    unit(if necessary)

    PC

    (e.g. OpenStage Manager)

    Network switch

    Headset

    Key Module Handset

    USB memory stickor USB camera

    Countryspecificcable

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    Using network ports more efficiently

    OpenStage 60/80 SIP has a built-in 10/100 Mbps Ethernet switch.OpenStage 60 G/80 G SIP has a 1000 Mbps Ethernet switch. This meansthat you can directly connect one additional network device in each case(e.g. a PC) via the telephone with the LAN. The telephone-PC connectionoption must first be activated on the telephone by administrator.

    Using this connection option saves one network port for each switch usedand requires fewer or shorter network cables when arranged correctly.

    OpenStage 60/80 SIP or OpenStage 60 G/80 G SIPNetwork switch PC

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    OpenStage Key Module

    The OpenStage Key Module is a key module attached to the side of thephone that provides 12 additional illuminated, programmed keys.Like keys on the phone, these keys can be programmed and used accord-

    ing to your needs page 25.You can attach up to two OpenStage Key Modules to your OpenStage 60/80 SIP.

    The diagram shows an OpenStage Key Module for OpenStage 80 SIP.

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    OpenStage Manager

    This program offers an additional option for tailoring your OpenStage toyour personal needs.

    OpenStage Manager is suitable for the following models: OpenStage 60 (SIP/HFA) OpenStage 60 T OpenStage 80 (SIP/HFA) OpenStage 80 T OpenStage 60 G / 80 G (SIP/HFA)

    Features

    Phonebook management Assignment of images to contacts

    Synchronization of contacts Save and restore Key programming Screensaver Ringtones

    Contact your administrator for the latest version of OpenStageManager.

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    Keys and controls

    Function keys

    Audio controls

    Audio keys

    TouchSlider

    Similar to the TouchGuide page 23, you can set properties for your tele-phone, such as the volume, by sliding your finger over the TouchSlider.

    The blue illuminated slider control displays the volume setting for the cur-rent tone (ring tone, handset tone and loudspeaker tone). You can adjustthe volume by moving the slider left or right.

    Set the lamp brightness of the TouchSlider page 208.

    Key Function when key is pressed

    s End (disconnect) call page 62.r Activating/deactivating call forwarding page 82.q Key currently has no function

    Key Function when key is pressed

    nActivate/deactivate the loudspeaker page 56.

    o Activate/deactivate headset page 57.

    p Activate/deactivate microphone (also for speakerphone mode) page 75.

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    Mode keys

    These sensor keys allow you to switch to the required application with thesimple stroke of a key. To select a tab within an application press the rele-vant key repeatedly until the required tab is displayed.

    The icons for the mode keys also appear on the display page 39.

    KeyFunction when key ispressed

    LED display

    t Display telephony interface page 41

    Blue: The function is active.

    u Display phonebooks page 44

    Blue: The function is active.

    w Display call lists page 47 Blue: The function is active.White: New entry in call list

    x Display voicemails page 50

    Blue: The function is active.White: New voicemail

    vDisplay Program/Servicemenu/Applications menu page 51

    Blue: The function is active.

    yDisplay Help function

    page 53 Blue: The function is active.

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    TouchGuide

    With this control, you can manipulate most of your phones functions aswell as its displays.

    Before using the telephone, remove the protective covering fromthe TouchGuide ring surface.

    Operation Functions when key is pressed

    Press the ckey.In idle mode: Open the idle menu page 32

    In lists and menus: Go to next level

    Entry selected: Perform action

    You can now access a context menu: Open the context menu

    Press the akey.In lists and menus: One level back

    Entry selected: cancel action

    In input fields: Delete character to the left of the

    cursor

    Press the dkey.In lists and menus: Scroll down Hold down: Jump to the end of the

    list/menu

    Press the bkey.In lists and menus: Scroll up Hold down: Jump to the start of

    the list/menu

    Move your fingeraround the innerwheel W.

    In lists and menus: Scroll up or down

    In input fields: Select a character in the display

    keyboard page 31 Set the sensitivity page 209

    Press the ikey.Entry selected: Perform action

    Initiate call

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    Browsing in the call list and phonebook tabs

    If you are in the phonebook, you normally navigate between the "Personal"and "Corporate" tabs using the ukey or if you are in the call lists you nav-igate between the "Missed", "Received", "Dialed" and "Forwarded" tabs us-ing the wkey,

    Alternatively you can use the TouchGuide to navigate between the tabs.

    Firstly use the bkey to enter the tab row and move left or right using theaand ckeys. Once you have reached the required tab, click the dorito change to the associated selection list.If you are in one of the phonebook or caller lists or in one of the settingsmenu, you are go back to the telephony interface by repeatedly pressingthe akey.

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    Programmable sensor keys

    Your OpenStage 80 SIP has nine (OpenStage 60 SIP: eight) illuminatedsensor keys. You can assign functions or numbers to them.To open the programming menu, press and hold down the relevant sensorkey page 94.To activate the programmed function, briefly press the relevant key page 98.

    Depending on how they are programmed, you can use the sensor keys as: Function keys page 93 Repdial keys page 93 Direct station selection keys page 135

    Touch the key briefly to activate the programmed function or dial the storednumber page 98.

    If you hold the key pressed, you are prompted as to whether to start pro-gramming this function key.

    A label indicating the keys function is displayed to the left of the key; it can-not be changed. You can change the labels for repdial keys according toyour requirements.

    The status of a function is shown by the LED on the corresponding sensorkey.

    Meaning of LED displays on function keys

    Increase the number of programmable sensor keys by connecting akey module page 19.

    If the prompt is not displayed or a programmed function is not exe-

    cuted, then you can only launch key programming via the user menu(ask your administrator about the current setting).

    Line and DDS keys can only be programmed by administrator via

    the service menu.

    LED Meaning of function key

    S Off The function is deactivated.T Flashing1

    [1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing in-terval. The flashing interval represents different statuses, which are described in detail inthe corresponding sections of the manual.

    Indicates the function status.

    R On The function is activated.

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    Trunk keys (on multi-line phones only)

    The programmable sensor keys on multi-line phones function as trunkkeys. Each key programmed with the "Line" function is handled as a line.This means up to 9 line keys can be configured on OpenStage 80 SIP andup to 8 on OpenStage 60 SIP.

    A distinction is drawn here between primary, secondary and phantomlines. Each of these line types can be used on a private or shared basis page 27.

    Primary line

    All multi-line telephones have a primary line. This line can be reached in theusual manner via your public phone number. Incoming calls are signaled onthis line.

    Secondary line

    The secondary line on your phone is used as a primary line by another sub-scriber of the line trunk group. Your primary line, which is configured on an-other telephone in the line trunk group, simultaneously functions as thesecondary line on that telephone.

    Phantom line

    Phantom lines are not used as primary lines by any telephones in the linetrunk group. Phantom lines are established when the number of lines pro-vided by a communications system exceeds the number of available tele-phones.

    To avoid conflict between individual multi-line phones, the functions"Do not disturb" and "Call forwarding" can only be used for the prima-ry line.

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    Line utilization

    Private line: A line that is used by a single telephone. This line cannotbe used as a secondary line by another telephone.

    Shared line: A line that is configured on multiple telephones. The linestatus (if configured) is displayed in the "Overview" tab for all tele-

    phones that share this line. If, for example, a shared line is being usedby a telephone, a status message indicating that this line is busy is dis-played on all other telephones.

    Direct call line: A line with a direct connection to another telephone.

    The line status is indicated by the LED in addition to the display in the"Overview" tab page 42.

    LED display

    LED Explanation

    S Off: The phone is in idle mode.

    T

    Flashing: Incoming call on the line page 127 Hold reminder is activated page 105

    Flickering: Outgoing call on the line The incoming call was prioritized and selected in accor-

    dance with the "Automatic line selection for incomingcalls" option

    Fast blinking: The line is on "Hold".

    Blinking: Call forwarding is activated.

    R Illuminated: The line is busy.

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    Keypad

    Text input

    In cases where text input is possible, you can use the keypad to input text,

    punctuation and special characters in addition to the digits 0 to 9 and thehash and asterisk symbols. To do this, press the numerical keys repeatedly.

    Example: To enter the letter "h", press the number 4key on the keypadtwice. When entering the text, all available characters for this key are dis-played. After a short while, the character in focus is displayed in the inputfield.

    Alphabetic labeling of dial keys is also useful when entering vanity num-bers (letters associated with the phone numbers digits as indicated on thetelephone spell a name, e.g. 0700 - PATTERN = 0700 - 7288376).

    Character overview (depends on the current language setting)

    To speed up the input, you can confirm your entry by pressing "i"on the navigator after you have selected the required character.To enter a digit in an alphanumerical input field, press the relevant

    key and hold it down. You no longer need to scroll through the entirelist of possible characters.

    Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x

    1 11

    [1] Space

    2 a b c 2 3 d e f 34 g h i 45 j k l 56 m n o 6

    7 p q r s 7 8 t u v 8 9 w x y z 90 0 +*2

    [2] Additional special characters are available on thedisplay keyboard

    . * # , ? ! - ( ) @ / : _

    # 3

    [3] Switch between upper and lower-case text and number entry

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    Multi-function keys

    Key Function during text input Function when held down

    * Write special characters Deactivate the ring tone page 169

    # Switch between upperand lower case Activate the telephone lock page 175

    You can also input text using the display keypad page 31.

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    Graphic display

    Your OpenStage 60/80 SIP is equipped with a tilt-and-swivel color display page 17.

    Appearance

    You can customize your display to suit your personal requirements: Angle the display as required page 14 Set the contrast (OpenStage 80 SIP only) page 207 Select your preferred display design page 207

    Status bar

    The time, weekday, date, and your phone number are displayed in the sta-

    tus bar.

    In addition, different icons represent different situations and switches:

    Icon Explanation

    The ring tone is deactivated page 169

    The "Do not disturb" function is activated page 170

    The phone lock is activated page 175

    One or more callback requests are active page 89The Bluetooth function is activated page 245

    A mobile user is logged on to the telephone

    14:27 SO . . : 123456

    Dialed Received

    Optionsg

    Paul, Auster 10:24

    Paul, R..

    Peter, A..

    Anna, S..

    Crystal sea26 08.07

    14:27 SO . . : 123456

    Dialed Received

    Options gPaul, Auster 10:24

    Paul, R..

    Peter, A..

    Anna, S..

    Warm grey26 08.07

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    Display keyboard

    Depending on the context, the display keyboard is displayed with differentelements.

    Use the TouchGuide to operate the display keyboard page 23.

    You can select the following functions from the function bar:

    Simple text and characters can also be entered at any time using thekeypad page 28.

    Operation Function

    Move your finger aroundthe wheel

    Set the focus on the next/previous element

    Press i Select the element in focus (enters the char-acter or performs the function)

    Press h Delete character to the leftPress g Set focus to

    Element Explanation

    Switch to upper/lower case characters for first letter of words(initial letter upper case, all subsequent letters lower case)

    Switch to lower case characters

    Switch to upper-case characters

    Switch to numeric characters

    Switch to punctuation and special characters

    Move cursor one character to the right/left

    Copy entire content of the active field to the clipboard

    Insert clipboard content at cursor position. Existing content isnot overwritten.

    Canceling an action without saving

    Confirm changes

    ement n ocus

    Letters, digits, punctuation or specialcharacters

    Function bar

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    Context-dependent displays

    Depending on the situation at hand, the graphic display on your OpenStagephone displays different content, to which you can respond intuitively.

    Idle mode

    In addition to the status bar and the programmable sensor key list, thegraphic display offers a wide range of context-dependent displays.

    Idle menu

    In idle mode, press horgon the TouchGuide page 23to display theidle menu. You can call up various functions here. Entries may vary.

    The idle menu may contain the following entries: Ringer off Do not disturb on Directed pickup

    Video link display

    If you are using a USB camera on your OpenStage 60/80 SIP for videolinks, different information will appear on the display when the video func-

    tion is enabled ( page 183):

    Video link with context menu opened

    A video link is established. The call partners each have cameras connectedand have enabled the video function. The video images of both the callingand called partners appear on the left-hand side in preview mode.

    Status bar page 30

    Programmable sensor keylist page 25

    Context-dependent displays

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    A video link is established. The caller has a camera installed but the calledpartner does not. The call partners have both enabled the video function.The video image of the caller appears on the left-hand side in preview

    mode and a crossed-out camera appears instead of the video image of thecalled partner. The situation can also be reversed.

    11:53 Fr 30.03.12

    Second call

    3339

    Repeat dialing

    Hold

    Ringer off

    Alternate

    Consultation

    Deflecting

    Shift key

    Consultation

    Start conference

    Hold

    Blind transfer call

    Video off

    Disconnect

    Directed pickup

    A 3338 g

    11:53 Fr 30.03.12

    Second call

    3339

    Repeat dialing

    Hold

    Ringer off

    Alternate

    Consultation

    Deflecting

    Shift key

    Consultation

    Start conference

    Hold

    Blind transfer call

    Video off

    Disconnect

    Directed pickup

    A 3338g

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    Video link with context menu not opened

    A video link is established. The call partners each have cameras connectedand have enabled the video function. The video image of the called partneris shown on the display in single-screen mode.

    A video link is established. The caller has a camera installed but the calledpartner does not. The call partners have both enabled the video function.A crossed-out camera is shown instead of the video image of the calledpartner.

    11:53 Fr 30.03.12Second call

    3339

    Repeat dialing

    Hold

    Ringer off

    Alternate

    Consultation

    Deflecting

    Shift key

    A 3338 01:32:53g

    11:53 Fr 30.03.12

    Second call

    3339

    Repeat dialing

    Hold

    Ringer off

    Alternate

    Consultation

    Deflecting

    Shift key

    A 3338g 00:51:12

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    Camera test with "Self view"

    A video image of the operator is shown for a few seconds in single-screenmode with the Self view function ( page 182).

    Disabled video function

    If the called partner or the caller disabled the video function temporarily( page 182) or completely ( page 185), a normal call connection is es-tablished or the call is switched to a normal call connection.

    11:53 Fr 30.03.12

    Second call

    3339

    Repeat dialing

    Hold

    Ringer off

    Alternate

    Consultation

    Deflecting

    Shift key

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    Telephony dialogs

    The dialogs in the lower area of the display prompt you to input data or pro-vide you with information about the call states.

    Example: In idle state, enter a phone number using the dialpad.

    Once you have entered the first digit, several options corresponding to the

    situation are displayed in a dialog menu (pop-up menu) which you can se-lect and confirm using the TouchGuide page 23.

    Messages

    The messages displayed in the upper left area of the display advise you ofcurrent settings or events.

    Example: Call forwarding is activated for all calls. All calls are forwarded to the

    number "220870" You received a callback request/voice message in your absence A call list contains a new entry

    The calls were saved in the missed calls list. Press wto view these calls.Missed calls are not saved and displayed if the call journal is disabled

    page 168.Explanation of all message icons:

    Icon Explanation

    You have received one or more new messages

    One or more new entries have been added to the call lists

    Local call forwarding is activated for all calls

    Dial

    08912345

    Saved callback/voice message

    Activated call forwarding

    Call list entry

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    Context menus

    If the arrow icon gappears next to a selected entry, additional menu lev-els or selection options are available in the form of a context menu. Navi-gate through these options using the TouchGuide page 23.

    You can select and confirm the required functions using the TouchGuide

    page 23.

    After a connection is set up you are called or you make call the contextmenu appears automatically under the current connection for the config-ured time (e.g. 20 seconds).

    You can define how long the context menu should be displayed. You candeactivate the automatic display so that the gkeymust be pressed tosee the context menu of the connection page 229.

    Idle display context menu

    When you press gon the TouchGuide in idle state, the following functionsare available (if activated):

    Consultation First entry(selected when the menu is called up)

    Hold

    Blind transfer call

    Disconnect

    Directed pickup

    Selected entry

    Start conference

    Do not disturb on

    Repeat dialing 1234

    Ringer off

    Mobile logon

    Cancel call backs

    Selected entry

    Only available when configured to supportmobility

    First entry (selected when you call upthe menu, if you have already dialled aphone number and the call journal is ac-tivated page 168)

    Directed pickup

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    Pop-up window

    In certain situations, a pop-up window opens automatically in the lowerthird of the display.

    Pop-up menuYou will be prompted to use a pop-up menu to select situation-dependantfunctions and to confirm them or to make entries.You can use the TouchGuide to navigate within the pop-up menu page 23.

    Example:The following pop-up menu opens after you change a setting and press thehkey on your TouchGuide.

    Pop-up message

    Pop-up messages only indicate actions or states for which further action isnot required.

    Example:The following pop-up message appears briefly when you change a setting.

    Save changes?

    Save

    Do not save

    Changes saved successfully

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    Application tab

    In many cases you can select further content within an application usingtabs.

    Example: Press the wmode key to open the call lists page 22. Pressthis key repeatedly to switch between the various tabs.

    The icon displayed to the left of the tab indicates the application you arecurrently working in.

    Icon Explanation

    Telephony interface1 page 41

    [1] Platform-dependent; please contact the responsible administrator.

    Phonebooks page 44

    Call lists page 47

    Voicemail page 50

    Program/Service menu/Applications menu page 51

    Help function page 53

    Missed Received

    Icon Additional tab

    Arrow icon: Additional tabs

    Active tab

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    Applications available on your OpenStagephone

    The following descriptions provide an overview of the various applications

    available on your OpenStage phone.

    Application navigation

    Activating an application

    You can switch to the relevant application using the mode keys page 22.

    Scrolling through application tabs

    If an application has more than one tab, you can select the tab you wantby pressing the mode key repeatedly page 39.

    Scrolling through lists

    You can use the TouchGuide to scroll through entries and confirm the func-tions you want page 23.

    Opening context menus

    If the arrowgappears beside an entry, a context menu is available for thisentry page 37.

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    Telephony interface

    Single-line view

    Additional information is displayed in the telephony interface when yourphone rings, when you dial a number or during a call, for instance.

    Press tto open this interface.Example:

    Icons for frequent call statuses

    The same information is available on multi-line telephones for theselected line in the line overview.

    Icon Explanation

    You receive a call

    After dialing, the other subscriber's phone rings.

    The call is active.

    or High-quality voice connection (G.722).

    The call has been disconnected.

    You have placed the call on hold (e.g. consultation hold).

    Your call partner has placed the call on hold.

    The voice connection is secure.

    The voice connection is not secure.

    Detailed descriptions of the various functions can be found in thesections "Basic phone functions" page 55and "Enhanced phonefunctions" page 100.

    Icon indicating call status

    Call duration

    Current call(s), possibly with in-formation stored in the phone-book

    Call requests and current states

    Pop-up menu withsituation-dependent options

    Disconnect and return

    Complete transfer

    Baker, R.

    4400

    Call back

    {

    }

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    Multi-line view

    Two tabs are displayed on the telephony interface: "[My phone]" tab - represents the primary line or the line view of a se-

    lected line page 41 "Overview" tab - configurable overview of the secondary lines page 26

    Press tto open this interface.Example:

    The status icons provide information about the state of the relevant line.

    Icon Explanation

    Call for the corresponding line.

    Call for a line with suppressed ring tone page 155.

    "Hold reminder" is activated page 105.

    The line is currently not available.

    The line is busy.

    You are holding the line.

    The line is free.

    Please note the LED displays for the line keys page 27.

    Line status

    Line name

    Status icon

    [My phone] g

    Line 1Line 2

    [My phone]Overview Shift key

    My phone

    Line 1Line 2

    DND

    Group pickup

    Bohr, Niels

    Line busy0123456632419

    Line key

    labeling page 26

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    Context in the line overview

    In the context menu of a selected line you have the following options with: Own free line

    Select

    View[1]

    Own line with active call Hold

    Clear (replace handset)

    View[1]

    Own line with held call Retrieve

    View[1]

    Other free line Select

    View[1]

    Other line with active call Hold

    Clear (replace handset)

    View[1]

    Other line with held call Retrieve

    View[1]

    Other line busy View[1]

    Connecting[2]

    [1]. After a period of time set by administrator the tab of the selected line is displayed as a pre-view.

    [2]. The "connect" function must be activated by the administrator.

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    Phonebooks

    In addition to the local phonebook, this application contains entries fromother directory services, such as an LDAP corporate directory.

    To activate a specific tab, press

    urepeatedly until the required tab is dis-

    played.

    Example:

    Phonebook icons

    Search contactsWhen in the phonebook or directory list view, press the keypad key thatcorresponds to the first letter of your search term.A field opens for you to enter the search term:

    Enter your search term using the keypad page 28.

    The cursor jumps to the first entry in the list that matches the character youentered in the search field.

    Icon Explanation

    Primary business number

    Secondary business number

    Mobile phone number

    Private phone number

    Personal

    Options g

    Bernoulli, Daniel

    Bohr, Niels

    Chadwick, James

    Curie, Marie

    Einstein, Albert

    Faraday, Michael

    Watt, James

    Tab

    Additional options for pro-cessing the phonebook inthe context menu

    Further entries are available

    Contacts

    Corporate

    A

    ABC2

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    Personal phonebook

    The "Personal" tab contains your local phonebook. You can store up to 1000personal contacts in this phonebook. The entries are sorted in alphabeticalorder in the phonebook list and displayed with the icon for the specifieddefault phone number.

    There are two ways of creating new contacts: Via the phonebook list context menu page 156 Accept entry from LDAP search page 163

    Contact details

    The type of data displayed for a call in the telephony interface page 41is dependent on the information you have stored for the contact in your lo-cal phonebook.

    A contact consists of the entry in the "First name" or "Last name" fields andat least one phone number page 156.

    In addition, you can store non-telephony-specific data (e.g. address, func-tion, etc.) for each entry.

    You can store several phone numbers for each contact. In this case, how-ever, you should define a preferred number page 157.

    Classify your contacts into groups page 158.

    Store a picture of the contact page 159.

    Managing contacts

    All saved contacts are listed in alphabetical order in the "Personal" tab.

    You can use the "Options" context menu to create new contacts page 156 define contact display format page 161 Quick search in the phonebook page 160 sort contacts into groups page 158 delete the entire phonebook list page 157

    We recommend OpenStage Manager software for the professionalmanagement of your contact data and synchronizing your data withOutlook/Notes. For more information, refer to theOpenStage Manager User Manual page 20.

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    Using contacts

    The following functions are available via the context menu of a selectedcontact: Calling a contact page 118 Editing a contact page 156

    Deleting a contact

    LDAP directory

    If you have access to an LDAP directory (contact the responsible adminis-trator), you can search contacts in a company-wide directory.

    A user-friendly, advanced search function is available for this. You can trans-fer any entries found to your local phonebook.

    Searching for a contact Simple search page 162 Quick search page 164

    Using a contact

    Calling a contact page 118 Transfer entry to local phonebook page 165

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    Call lists

    All calls and numbers dialed on your phone are logged in chronological or-der in call lists.

    The following call lists are displayed individually on separate tabs: "Missed" tab: missed calls

    "Received" tab: answered calls "Dialed" tab: dialed numbers "Forwarded" tab: forwarded calls

    When new entries are added to the call lists, a message appears( page 36) on the idle display and the LED of the mode key w( page 22) lights up white.

    To call up a call list, press wrepeatedly until the required tab is activated.The administrator may have made special settings for missed calls. The fol-lowing keys illuminate, depending on the setting, to indicate new missedcalls: Only the LED on the wkey The LED on the wkey and the alert bar Only the alert bar Or neither

    Note also the setting options for voice messages page 50and have thepossible combinations explained to you by the administrator if necessary.

    Missed calls are not signaled if the call journal is disabled page 168.

    The call journal function must be activated in order to display calllists page 168. The call journal must also be activated for thecustomary last number redial function. If the call journal is not acti-

    vated, the message "Call Log is disabled" is shown on the displaywhen you press the wkey.

    Callers with suppressed numbers cannot be saved in the call lists.

    Only calls to the primary line are received on multi-line phones( page 15).

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    Managing call lists

    Each call list may contain up to 30 entries. Once this limit is reached, theoldest entry in the log is deleted.

    Multiple calls from the same number are only listed once. The number of

    call attempts is logged in the "Details" context menu.

    Example: "Received" tab

    You can select the following function in the "Options" context menu:

    Delete All page 166

    Example: "Dialed" tab

    The following functions are available via the context menu of a selected en-

    try: Dial page 73 Details page 49 Delete page 166

    Received Forwarded

    Options

    Curie, Marie g 10:25

    Bernoulli, Daniel 14:35

    Bohr, Niels 9:11

    Additional tabs

    Time of call

    Selected new entrywith context menu

    Old entry

    3400 (1)

    4400 (1)

    3850 (2)

    Number of attempts

    Dialed Missed

    Options

    Coco, Chanel g 12.07.

    Additional tabs

    Date of call

    Selected entry withcontext menu

    Number of call attempts220870 (3)

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    Entry details

    Up to ten call attempts can be stored for each entry in the details list.

    Example: entry in the "Missed" tab

    Example: entry in the "Dialed" tab

    In this view, the context menu contains the following entry: Dial

    Using an entry

    The following functions are available via the context menu of a selected en-try:

    Establish a call to a preferred number page 119 View details page 166 Delete the entry page 166 Transfer entry to personal phonebook page 167

    If a caller is already entered as a contact in the local phonebook, thestored data is displayed.

    DialedMissed

    Coco, Chanel (3 calls)

    1238765341

    Additional tabs

    Caller number

    Information from thephonebook

    Time30.10. 8:30

    Date1238765341

    1238765341

    ReceivedDialed

    Bernoulli, Daniel (3 calls)

    987654321

    Additional tabs

    Caller number

    Information from thephonebook

    Time08.10. 11:20

    Date987654321

    987654321

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    Voicemail

    Depending on the type and configuration of your communications platform(contact the relevant administrator), messages from services, such asHiPath Xpressions, can be displayed in this a pplication.

    Listening to messages

    The following keys illuminate, depending on the setting made by the ad-ministrator, to indicate new messages: Only the LED on the xkey The LED on the xkey and the alert bar Only the alert bar.

    Note also the setting options for missed calls page 47and have the pos-sible combinations explained to you by the administrator if necessary.

    Press this key to open the menu for the mailbox ( page 66). You will beshown the following for example:

    (The labels displayed here for the message status may have been alteredindividually by administrator).

    Only messages for the primary line are received on a multi-linephone page 15.

    Message statistics

    Call Mailbox

    New{1} (3)

    Urgent{1} (1)

    Non-Urgent{1} (2)

    Old{1} (5)

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    Program/Service menu/Applications menu

    This menu includes a configuration area for users and administrators, aswell as an area for any available applications (contact administrator).

    Press

    vrepeatedly until the "Settings" tab is active.

    Select and confirm the "User" entry using the TouchGuide page 23.

    If necessary, enter the user password page 172.

    User settings

    You can adjust local settings for your OpenStage using the "User" menu.

    The menu structure comprises several levels.

    Open the menu page 51.

    Date and time

    V Adjust the settings on your telephone page 214.

    Audio

    Optimize the audio settings on your OpenStage for your environment and

    according to your personal requirements.Volumes

    V Adjust the settings on your telephone page 218.

    You can also configure all of the settings using your OpenStagesWeb interface page 271.

    Settings

    Audio

    Phone

    Locality

    Security

    Network information

    Applications

    Admin

    Configuration

    Date and time

    Reset

    User

    Password-protectedadministration area

    XML applications

    Local settings

    Additional menu levels areavailable

    Diagnostic information

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    Settings

    V Adjust the settings on your telephone page 219.

    Configuration

    Call forwardingSet up call forwarding for your telephone.

    V Adjust the settings on your telephone page 82.Enhanced phone functions

    Use the enhanced phone functions on your telephone.V Adjust the settings on your telephone page 100.

    Keyset

    Manage your trunk keys.V Adjust the settings on your telephone page 151.Bluetooth

    Prepare your phone for Bluetooth operation.V Adjust the settings on your telephone page 230.

    Phone

    Adjust the display design settings and program the sensor keys on yourOpenStage. Save your settings.

    Backup/restore

    Back up the current user settings or restore the saved settings.V Adjust the settings on your telephone page 253.

    Screensaver

    V Adjust the settings on your telephone page 207.Display

    V Adjust the settings on your telephone page 207.Programmable keys

    Program sensor keys with frequently used functions or phone numbers.V Adjust the settings on your telephone page 93.

    Locality

    Enter your country-specific settings.V Adjust the settings on your telephone page 226.

    Security

    Protect your settings and data by assigning a password.V Adjust the settings on your telephone page 172.

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    Network information

    Information about the IP address of the phone and HTML address of theWeb interface.

    V View information on the phone page 242.

    Diagnostic information

    V Provides information on all of the important settings of the telephone. Canprovide valuable help in support situations page 269.

    Reset

    Personal settings made via the telephone menu or the web interface canbe reset to factory settings. page 243.

    Administration

    You can access the administration area via the "Admin" function and by en-tering the administration password.

    Refer to the administration manual for your phone for more detailed infor-mation on this topic.

    Applications

    E/A Cockpit page 143

    Help function

    You can call up the "Help" function at any time, even during a call.

    Calling up the "Help" function

    Press y. The "Help" function is activated.

    During a software update, the phone must not be disconnectedfrom the power supply unit, the LAN line or the phone line.

    An update action is indicated by messages on the display and/or byflashing LEDs.

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    Control and monitoring function

    A control or monitoring function can be activated on your phone for servicepurposes by remote maintenance.

    Control function

    Administrator has the option to activate and deactivate features of thephone via remote maintenance. During maintenance the handset, micro-phone, loudspeaker and headset are deactivated. You are additionally in-formed on the display that the control function is active.

    Monitoring function

    In order to detect malfunctioning of a phone for example, the administratorinstalls a monitoring function. You can use your phone as normal during

    monitoring. However you will first be informed about the operation with amessage on the display and prompted to allow monitoring.

    If administrator has activated a function on your phone, which continuouslytransmits operating data to a server, you will see the flashing icon in theupper display line.

    Activating a diagnostic call

    In the event of connection problems with a specific destination, the admin-istrator may ask you to enter an activation code before the number of the

    subscriber, which can be used to initiate tracing of the call data on thephone. This activation code, which must be provided to you by the admin-istrator and which comprises a leading asterisk, followed by three digitsand the hash sign as the terminating character, must be entered before theactual phone number. At the end of the call, the call-related data is sent forfurther analysis to the DLS server, which then passes it to the "OpenScapeVoice Trace Manager".

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    Basic functions