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Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking Session 6 - 254 Nick Volosin, CCNA, VCP, CCA ISS Director of Technical Svcs Kaweah Delta Health Care District

Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Page 1: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Siemens Customer Education SymposiumSharing ideas. Expanding knowledge.

Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Session 6 - 254

Nick Volosin, CCNA, VCP, CCAISS Director of Technical SvcsKaweah Delta Health Care District

Page 2: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 2

Kaweah Delta Health Care District

581 licensed beds Not for profit organization 70,000 emergency visits annually 9 locations within 25 mile radius Serves population of 575,000 over

6,213 square miles Siemens Soarian SC 2.0C5 ICO Siemens Invision RCO for financials

http://www.kaweahdelta.org

Page 3: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 3

Agenda

The six rights to support reason for wireless

Beginning of wireless at Kaweah Delta

Starting to go beyond data services for wireless

Growth drivers/trends

Tools to monitor and configure wireless

Describe opportunities and challenges

Please don’t hesitate to ask questions… interactive

Page 4: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 4

Information Management Division Vision

To Make accessible The right information (accurate, timely)

In the right format (electronic, pda, fax, paper, phone)

At the right place (office, home, unit, room)

At the right time (anytime, always available)

To the right person (physicians, clinicians, techs)

At the right value (appropriate cost/beneft relationship)

Page 5: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 5

Wireless began with a small need

Pharmacy wanted on-line access to drug information databases while on the nursing units of the main hospital.

The project allowed us to put 10 access points to support the 5 roaming HP iPaqs.

Page 6: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 6

“If you build it, they will come” – Field of Dreams

Soon, other wireless applications followed

Physician PDA & Laptop access

Siemens Invision PDAccess

Siemens Invision Clinical documentation using tablets & COWs

The need for expanded coverage and reliability grew

Page 7: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 7

Wireless becomes a “Solid Solution”

The advantages of wireless devices are realized

Clinicians rely on wireless devices as part of normal workflow

-- COW Halloween contest

winner… Johnny 5 is alive

Page 8: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Voice over WLAN…. New challenges

With the decision to move to Cisco wireless phones, the wireless configuration needed to be changed.

Additional access points

Different antennas for different building environments

Tools to monitor coverage, utilization

Page 9: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 9

Medical-Grade Network

Responsive

Maximizing the effectiveness of application and device performance to intelligently distribute information to improve quality of care

Protected

Protecting the information and physical assets of the hospital environment

Resilient

A highly reliable infrastructure that meets the network challenges and continually changing business requirements of healthcare

Interactive

Connecting technology and caregivers to create greater collaboration and knowledge

A Responsive, Protected, Resilient, Interactive Solution

Page 10: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 10

What Does an Enterprise WLAN NeedTo Create a Good Voice Environment?

On

e In

teg

rate

d N

etw

ork

Security

QoS

Roaming

Management

Page 11: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 11

The Steps to Success

Design

Implement

Prepare

PlanOptimize

Operate

Page 12: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 12

Cell Coverage

Cell Overlap

Site Survey Tools

Channel Re-use

Data Rates

Signal Noise Ratio

Wireless Site Survey

Page 13: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Wireless AP

Channel 11

Channel 6

Channel 11Wireless AP

Wireless AP

Wireless AP

Wireless AP

1st Floor

2nd Floor

Channel 1

Wireless AP

Channel 1

Wireless AP

Channel 6

Wireless AP

Site Survey in 3D

Page 14: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 14

Spectrum Analysis: Sample 1

AP & client receiverthreshold -86 dBm

Cisco wireless voicedesign threshold -67 dBm

DSS signal trace from two pre-existing WLAN APs

DSS signal above the upper blue reference line shown below can be considered acceptable (from a WLAN design standpoint) for Cisco 7920 wireless phones.

Probable 2.4 gHz cordless phone/headset signal

Page 15: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 15

MetaGeek.net Wi-Spy – Great $99 tool

Page 16: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Cisco Cognio Spectrum Expert – few thousand $$

• Provides more detailed testing than Wi-Spy

• Creates trace files that Cisco and other wireless experts can review

Page 17: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Wireless LAN QoS

Improved Access to WLAN

Improved Access to WLAN

Video Video

BackgroundBackground

© 2003 Cisco Systems, Inc. All rights reserved.

Voice Voice

Best effortBest effort

Page 18: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 18

VoWLAN in the Office: Increased Productivity

Eliminate missed calls and voice mail tag

Reduce cell phone usage within campus, leverage least call routing & IP Communications features

Consistent user experience for improved user satisfaction

181818

Page 19: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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VLANs – Voice should be on a separate VLAN from data

QoS – Need end-to-end QoS (AP’s, Switches, Routers)

AP Coverage – VoWLAN phones, which are used while the user is in motion, can expose coverage “holes”

Interference – Voice apps won’t perform well if there is a lot of AP-to-AP interference, so a good site survey is important

Capacity – To handle voice+data load, use more AP’s, and reduce transmit power

To run VoWLAN, now or in the future, use the following

Network Design Recommendations:

Future-Proof Your WLANDesign It To Be “Voice-Ready”

Page 20: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 20

Cisco Voice over WLAN Solution

SiSiSiSi

Wired PhonesWireless Control System Management

Cisco Compatible Clients

Voice Capable Autonomous or Lightweight AP’s

Integrated Wired + WirelessSwitch/Controller

Cisco Call Manager

Security

End to End Intelligent Integration

Network

792X Wireless IP Phone

IP Communicator

Page 21: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Alaris IV Pumps on Wireless network

Page 22: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Page 23: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Draeger Patient Monitoring on Wireless network

Page 24: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Page 25: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

Page 25

VMWare Server USB tip

Use Digi AnywhereUSB network USB hub to utilize USB functionality

Allows VMotion and HA/DRS to function

Works with Alladin Hasp USB license devices

Works with USB modems

Page 26: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Page 27: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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WCS - AP Heatmap of typical floor (34 APs)

Page 28: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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WCS report of devices connected to ALARIS WLAN

Page 29: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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WCS report of devices connected to TELE WLAN

Page 30: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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WCS report of devices connected to guest WLAN

Page 31: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Guest Internet free web content filter tip

Use OpenDNS.org web filtering for guest internet

Free

Easy to setup, just register your guest public IP address, change DNS servers on DHCP server/router

Customize categories to be filtered (adult, phising, malware, adware, P2P, etc)

Reports available for accessed and blocked

Page 32: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Page 33: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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WCS Demo of FindingAlaris IV Pump by Serial Number

Page 34: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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WCS Demo of showing trackingof Cisco wireless phone

Page 35: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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KDHCD Wireless Evolution

data wireless at nursing stations data wireless at nursing units/patient rooms managed autonomous APs using WLSE implemented WLANS (multiple SSID/VLANs) for data,

voice and guest with QoS increased APs by 50% and switched to LWAPP with

location server with addition of Alaris smart IV pumps increased APs by another 30% with implementation of

Draeger M300, Gamma and Delta moved voice (Cisco 7921) and data to 802.11a where

possible (12 non overlapping channels) Next ?? (Refrigerator monitoring, asset tracking)

Page 36: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Supporting over 760 concurrent wireless devices

> 200 Alaris IV pumps

> 275 Cisco wireless phones

> 170 Draeger monitoring devices

> 130 laptops, carts, tablets

14 wireless Pyxis in OR

> 20 guest devices

Video conference interpreter carts

Page 37: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Take aways

Wireless environment has to evolve/change with your device type needs and changes to environment

Site surveys are very important to plan and predict for new devices, but is not 100% replacement of actual devices with load

Simple tools and built in device site surveys functions are best tools to start diagnosing problem.

Medical device connectivity more sensitive than Cisco wireless VoIP devices

Need to round areas frequently and inquire with users about wireless issues (drops, echo, static)

Page 38: Siemens Customer Education Symposium Sharing ideas. Expanding knowledge. Total Wireless Convergence – Data, Voice, Medical Equipment, Location Tracking

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Thank you for attending this session.

 

Session #6 - 254

Total Wireless Convergence –Data, Voice, Medical Equipment, Location Tracking

Nick Volosin – [email protected]

http://www.kdhcd.org/wireless.ppt

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