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    ACKNOWLEDGEMENT

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    ACKNOWLEDGEMENT

    My sincerethanks to almighty ALLAHwho has given me the power

    and will to complete his project successfully.

    I express my humble thanks to Dr. P.M. AADIL

    AHMED.,M.Com.,

    M.Phil., Ph.D., PRINCIPAL head of the

    department of corporate secretaryship, Mazharul-uloom-college

    Ambur, who issued me a letter to get Institutional training at ESAAR

    TANNING COMPANY.,

    My sincere thanks to Prof. k.ABRAR AHMED M.Com., M.Phil.

    Accepted me to guide and his uncanny management understanding

    provided the needed direction and support for this synopsis. I am

    obliged; here I feel related crown to crown the efforts of him with

    whose guidance this project has successfully completed.

    My thanks are also due to other faculty members of the

    department who happened to be the source of inspiration. And

    without whose co-operation, the project report would have not seen

    light of day. They are

    Prof. M. MOHAMMED BAKHAR., M.com. M.Phil. B.Ed.

    Prof. A. NOORUL AMEEN., M.A., M.com. M.Phil. N.E.T., PGDCA. and

    Prof. S. AFSAR AHMED., M.com.

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    Again my thanks are due to the staff of MAZHARUL ULOMM

    COLLEGE, AMBUR, for their kind co-operation in the completion of this

    institutional training programme.

    My special thanks are due to the managing director and general

    manager and other staff of ESAAR TANING & CO., AMBUR.

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    DECLARATION

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    DECLARATIONI A.MOHAMMED SIDDIQUE declare that this project report entitled

    A

    STUDY ON IMPROVE MORALE OF EMPLOYEES towards ESAAR

    TANING CO at Ambur

    , is a record of independent research work

    carried out by me under the supervision and guidance ofprof. K.ABRAR

    AHMED., M.Com,

    M.Phil

    . I have undergone this training to the best of

    my knowledge and capability.

    Place: Ambur.

    Date:

    Signature of the candidate

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    CERTIFICATE

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    CERTIFICATE

    This project report is prepared under the guidance of the

    department of corporate secretaryship based on the

    institutional training undergone by A.MOHAMMED SIDDIQUE,

    REG NO.1027831. This report has been evaluated by the

    examiner, who has conducted the VIVA-VOCE examination for

    the award of marks as per the guidelines laid down by the

    Thiruvalluvar University.

    INTERNAL EXAMINER EXTERNAL

    EXAMINER

    Place: AMBUR

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    Date:

    CERTIFICATE TO

    THE DEPARTMENT

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    CERTIFICATE TO

    THE COMPANY

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    CONTENTS

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    CONTENTSChapter CONTENTS Page

    no.I.

    INTRODUCTION

    OBJECTIVE OF THE STUDY

    SCOPE OF THE STUDY

    LIMITATION OF THE STUDY

    II.

    PROFILE OF THE COMPANYIII.

    REVIEW OF THE LITERATURE

    IV.EMPLOYEE MORALE

    RESEARCH METHODOLOGY

    V.FINDINGS

    SUGGESTIONCONCLUSION

    BIBLIOGRAPHY

    ANNEXURE

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    CHAPTER-I

    INTRODUCTION

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    CHAPTER-I

    INTRODUCTION

    Indian Leather Industry

    The leather industry occupies a place of prominence in the Indian

    economy in view of its massive potential for employment, growth and

    exports. There has been an increasing emphasis on its planned

    development, aimed at optimum utilization of available raw materials

    for maximizing the returns, particularly from exports. The exports of

    leather and leather products gained momentum during the past two

    decades. There has been a phenomenal growth in exports from Rs.841

    million in the year 2001-2002 to Rs.89685 million in 2011-2012. Indian

    leather industry today has attained well merited recognition in

    international markets besides occupying a prominent place among the

    top seven foreign exchange earners of the country.

    Export Potential

    The leather industry, one of the major foreign exchange earners of

    the country recorded significant growth since the beginning of the

    decade. Today the share of the value added finished products in the

    total exports from leather sector are 80% as against 20% in 2002.

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    ( Value in million Rs.)

    COUNTRY APRIL-JAN % change

    2011-12 2012-13

    GERMANY 635.19 513.01 -19.24%U.S.A. 363.60 434.23 19.43%

    U.K. 459.46 487.86 6.18%

    ITALY 455.38 363.22 -20.24%

    FRANCE 258.24 254.08 -1.61%

    HONG KONG 296.50 367.40 23.91%

    SPAIN 249.60 217.90 -12.70%

    RUSSIA 28.28 20.27 -28.30%

    NETHERLANDS 174.15 160.17 -8.03%

    AUSTRALIA 54.36 60.95 12.12%

    NEWZEALAND 5.49 5.47 -0.37%

    DENMARK 61.27 73.29 19.63%

    GREECE 8.33 5.51 -33.82%

    CANADA 32.79 36.61 11.62%

    SWITZERLAND 28.35 24.48 -13.64%

    SWEDEN 38.76 36.33 -6.29%

    S. AFRICA 34.71 29.59 -14.74%

    AUSTRIA 32.98 26.43 -19.86%

    BELGIUM 97.42 77.31 -20.64%

    JAPAN 25.42 30.48 19.92%

    PORTUGAL 40.30 30.91 -23.31%

    CHINA 105.09 110.14 4.80%

    IRELAND 6.03 4.93 -18.25%

    U.A.E. 92.04 96.05 4.36%

    INDONESIA 21.42 23.75 10.91%

    KOREA REP. 33.01 40.04 21.32%

    FINLAND 18.19 17.40 -4.32%

    SAUDI ARABIA 33.64 33.65 0.02%

    OTHERS 432.18 488.75 13.09%

    TOTAL 4122.17 4070.21 -1.26%

    Source : DGCIS

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    TOP TEN INDIAN LEATHER EXPORTERS

    International Ltd.

    Florind Shoes Ltd.

    Punihani International

    Farida Shoes Ltd.

    Mirza shoes Ltd.

    T. Abdul Wahid & Company

    Hindustan Lever Ltd.

    Super House Leather Ltd.

    RSL Industries Ltd.

    Presidency Kid Leather Ltd.

    Indian leather industry - Investment & Sales

    The ratio of investment: sales value is 1: 2.25, which is very low when

    compared to other industries. This is mainly due to low capacity

    utilization of the units. The capacity utilization of units in respect of

    hides converting raw into unfinished leathers is estimated at 49%, raw

    to finished 60% and unfinished to finished 70%. The main reasons

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    reported for underutilization of capacity are raw material shortage,

    high price of raw materials, and lack of modernization, financial

    constraints, power constraints and stringent environmental regulations.

    STRENGTH OF THE INDUSTRY

    The annual availability of 55 million pieces of hides and 530million

    pieces of skins is the main strength of the industry some of the goat,

    calf or sheepskins available in India are regarded as specially products

    commanding a good market.

    Quantity-wise Export of finished Leather

    (In Sq.ft)

    2006-07 2007-08 2008-09 2009-10 2010-11

    Goat Leather 195,075,053 189,808,286 183,597,321 153,393,432 208,420,362

    Buff Leather 190,887,830 208,400,706 140,084,671 172,623,195 216,871,897

    Cow Leather 85,982,053 90,130,049 68,674,431 62,224,552 91,711,166

    Sheep Leather 40,338,691 44,781,694 42,046,463 44,389,812 61,175,462

    Buff Calf Leather 33,749,851 28,818,943 16,800,963 30,108,098 22,253,225

    Cow Calf Leather 18,600,194 16,408,130 13,815,558 10,524,251 14,006,024

    Upholstery Leather 76,532,576 49,277,277 48,124,232 56,886,742 52,087,668

    Sole Leather 1,676,351 844,768 1,017,259 441,601 482,109

    Others (Leather) 7,680,926 15,836,925 8,496,713 7,804,292 7,761,269

    Industrial Leather 217,647 213,910 3,080,196 1,828,606 14,077,269

    Total 650,741,172 644,520,688 525,737,807 540,224,581688,846,451

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    SWOT Analysis of the Indian Leather Industry

    Opportunities

    Rising potential in the

    domestic market

    Growing fashion

    consciousness globally

    Use of information

    technology and decisionsupport software to help

    eliminate the length of

    the production cycle for

    different products

    Use of e-commerce in

    direct marketing.

    Strengths

    High GrowthReady availability of

    highly skilled and cheap

    manpower

    Large raw material base

    Policy initiatives taken by

    the Government

    Capability to assimilate

    new technologies and

    handle large projects

    Continuous emphasis on

    product development and

    design up gradation.

    Weaknesses

    Lack of warehousing

    support from the

    government

    International price

    fluctuation

    Huge labor force resulting

    in high labor charges

    Threats

    Major part of the

    industry is

    unorganizedLimited scope for

    mobilizing funds

    through private

    placements and

    public issues (many

    businesses are

    family-owned)

    Difficulty in obtainingbank loans resulting

    in high cost of private

    borrowing

    Stricter international

    standards

    High competition from

    East European

    countries and otherAsian countries

    Lack of

    communication

    facilities and skills.

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    Positioning Of India in the Global Market

    India has been slowly but steadily transforming her traditional

    leather industry over past more than 20 years. To begin with India was

    a major exporter of hides and skins to the advanced west but right fromthe middle of the 1970s India has been following the policy of adding

    value to its raw material before export. This export oriented modern

    production sector co-exists with a network of traditional production

    base for leather and leather products.

    Future Perspective:

    The global trade in leather products has growth manifold and hasreached a level of $ 170 billion in 2011, from mere us $8 billion 2001.

    The government of India has given special attention to leather and

    leather products sector at various levels with a view to boost exports,

    keeping in view its inherent strength and prospective features.

    FEATURES OF LEATHER SECTORS IN INDIA

    Employs 20 lakhs persons directly.

    A large part of nearly (70-75%) of the production is in the

    small sector.

    Small capital investment can generates, a high turnover of

    the two / three times investments.

    Export oriented amongst top five-export earner for India.

    India has 20% of the world raw material, but only 7%, of the

    world trade.

    In footwear and garments, which constitute over 60% 45%

    respectively of the world trade India has less than 1% of the

    world trade.

    Nearly 80% women employees in the workforce.

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    OBJECTIVES OF

    THE STUDY

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    OBJECTIVES OF THE STUDYTo study the factors related to improve morale of employees in

    ESAAR TANING & CO., Ambur.

    To aware the factors influencing to improve morale among

    workers of ESAAR TANING & CO., Ambur.

    To identify which factor improve morale of employees.

    To know the level of awareness about the reward system in the

    organization.

    To study interpersonal relationship between superior and

    subordinate.

    To know the measures expected to improve of employeesmorale

    of ESAAR TANING & CO., Ambur.

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    SCOPE OF THE

    STUDY

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    SCOPE OF THE STUDY

    An attempt was made in this project to understand and analyse the

    Employees Morale towards ESAAR TANNING & CO., for the purpose ofanalysis the data were collected from the employees of ESAAR

    TANNING & CO.,

    a)The survey for the study was conducted at ESAAR TANNING &

    CO., Ambur.

    b)For the study 50 employees belonging to different categories

    were considered.

    c)The study is partly qualitative in nature rather than

    quantitative. It helps to know the opinion, expectations of

    ESAAR TANNING & CO., employees.

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    Sample Technique and Procedure

    This is an analytical study. Fieldwork was carried out to collect

    data by conducting interviews and observation and some data were

    obtained from books, magazines, newspaper and websites.

    1.

    Sample Size

    The sample size fixed as 50.

    2.

    Sample unit.

    The sampling units for collection of data were employees of all

    section.

    3.Sampling Area

    ESAAR TANNING &CO. is taken for sampling area.

    4.

    Tools for collecting data.

    Primary data were collected by interviewing the respondents, at

    ESAAR TANNING &CO.

    6. Tools for data Analysis.

    After the collection of primary data the information obtained

    was processes and tabulated on the data sheets, statistical

    techniques were used in analysis the data.

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    Weighted Average Method

    Weight average method is used to give rank for different

    factors by having the collections of data from the respondent.

    Total score is calculated from the data and it is dividend by no.

    of respondent and finally the weighted average is found.

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    LIMITATION OF

    THE STUDY

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    LIMITATIONS OF THE STUDY

    The study is restricted to ESAAR TANING & CO. Only.

    The data collected from the respondent through questionnaire

    during jan 2013 due to lack of adequate time.

    The results obtained in this project cannot be generalized in all

    times, in all the areas and among all the employees of ESAAR

    TANING & CO., Ambur.

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    CHAPTER-II

    PROFILE OF THE

    COMPANY

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    CHAPTER-II

    PROFILE OF THE COMPANY

    Essar tanning company (ETC) manufacturing of leathers goods was

    stabled in 1995. Essar shoes manufacturers & exporters of leaders shoe

    established in 1997. Included Aadil Ashfaque is partnership firm. The

    company is producing finished leathers especially in goat lazed leathers.

    These products are being exported to Germany, Italy, UK, andFrance. The thrust of the management of the company has been to

    earn the confidence and satisfaction of it customer through better

    product development in tune with the latest international trends and

    commitment to timely delivery.

    Sophisticated machineries with latest technologies are adopted tomanufacture good quality finished leathers to meet the customers

    need and to complete in the global competition. It is a company with

    and an annual turnover of Rs.100 million.

    The morals and ethics of the founders of ETC are reflected in the

    operations of ETC, which is committed to high business ethics, quality,and consistent deliveries, thus making us a highly trustworthy and

    reputed organization in the industry.

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    Nearly 1000 employees are working in this company and staffs are

    80 to 60 members. The working time is 8 hours per day. Sunday is

    weekly holidays. The company is also doing social service. Twice in the

    year arrange free medical camp and freely distribute medicine.

    The production carried over on the basis of production order.

    Gradually the production increased in the basis of demand and orders.

    Finally conveyors increased.

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    REVIEW OF THE

    LITERATURE

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    REVIEW OF THE LITERATURE

    Description of the emotions, attitude, satisfaction, and overall

    outlook of employees during their time in a workplace environment.Part of effective productivity is thought to be directly related to the

    morale of the employees. Employees that are happy and positive at

    work are said to have positive or high employee morale. Companies

    that maintain employees who are dissatisfied and negative about their

    work environment are said to have negative or low employee morale.

    DETERMINANTS OF FACTORS INFLUENCING MORALE:

    1. Nature of Work:

    An important determinant of morale is the nature of work performed

    by the employees. Certain jobs are of a challenging nature andemployees who are engaged in these may have a positive attitude. On

    the other hand, there are jobs, which are of a dull repetitive nature,

    and the employees doing the same, obviously, will have a negative

    attitude.

    2. Service Condition:

    Sometime jobs may be a challenging nature but the terms and

    condition of service may not be conductive. For ex. Lack of job security

    low pay, inadequate incentives etc., may results in low morale.

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    3. Types of Managers:

    Assuming that the job is of challenging nature and the service condition

    are also favourable, sometimes the autocratic nature of the managers

    may results in frustration for employees. Such managers neither guide

    the employees properly nor let them work according to their plan.

    4. Interpersonal Relationship:

    Poor interpersonal relationship may results in low morale and vice

    versa. If the relationship between the employees is often strained,

    such atmosphere may affect their job attitude.

    5. Work Environment:

    If the work environment is highly informal, it will certainly enhance the

    level of morale of employees. On the others hand, over emphasis on

    hierarchy and a bureaucratic approach will only result in low employee

    morale.

    6. Personal Factors:

    The age, health, skill, qualification, family life and such others personal

    factors also determine the level of morale of employees. For exp., if

    the personal life of some employees is not happy, their morale is bound

    to go down in the work place. Likewise if a few highly quailed persons

    are employed to do clerical work, they may not a favourable job

    attitude.

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    CONSEQUENCES OF LOW MORALE:

    The following consequences are bound to arise as a result of low

    employee morale;

    1.

    Lack of Enthusiasm:

    Employees with a low morale lack enthusiasm. They do their work

    unwillingly.

    2.Low Performance Level:

    The level of efficiency of employees will be low when their level; of

    morale is low. This leads to such problems as decline in output, idletime and so on.

    3.Poor Quality of Work:

    As results of low morale, the quality of work done may be poor. For

    example if the morale of the office staff is low, the typist may commit

    more mistakes while typing, the accountant may commit more

    mistakes in accounts and so on.

    4.High Rate Of Absenteeism:

    The rate of absenteeism in the work place is bound to be high when the

    level of employee morale is low. This happens because the employees

    do not have the positive attitude towards work. These forces those to

    avail leave frequently.

    5.High Rate Of labour Turnover:

    If the morale level of the employees continues to be low and the

    management is different towards it. It may result in a high rate of

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    labour turnover, i.e. employee living the organization. This disturbs

    stability and increase costs.

    6. Excessive Complaints and Grievance:

    With the level of morale being low, employees tend to make frequent

    complaints about each other, their superiors, the working condition

    and so on.

    7. Increase in Conflicts in the Work Place:

    As the employeeslacks attitude for work, they quarrel frequently with

    each other and with their superiors. This further affects work.

    8. Loss Due To Mishandling Of Tools and Machines:

    When workers do their work without a positive attitude they may not

    be careful in handling tools and machines. As results, there may be loss

    due to breakage and excessive wear and tear.

    9. Scope for Industrial Accident:In case of production work, low morale, on the part of the workers who

    are working near machines may result in accident due to careless. As a

    result, workers sustained injuries and some of them even become

    disabled.

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    CHAPTER-III

    EMPLOYEEMORALE

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    CHAPTER-III

    The Three- stage strategy to improving employee morale

    Restructuring and change are becoming the norm as companies

    and employees alike adapt to the effects of the global downturn. Learn

    some valuable lessons on how to improve morale during tough times.

    By AnikoCzinege, Change and Change Communication Specialist, CEO of

    Workwise Communication and author of Melcrum's Communicating

    during an economic downturn.

    The recession continues to impact many industries, with

    restructurings and layoffs creating concern among employees. When

    profits are threatened, companies often view layoffs as a direct way to

    reduce costs, however, when efforts are focused solely on managing

    job cuts, remaining workers are left in limbo. Managers are also likely

    to become more directive, communicating decisions rather than

    involving their teams in decision-making processes.

    Organizations dont always recognize the impact this behaviour

    has on remaining employees or anticipate the long-term negative

    effects. This creates a potential time bomb. Disenchanted employees

    will be the first to go when the economy starts to improve leaving the

    organization without the workers it was most keen to retain.

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    Rarely does a company allocate sufficient budget to deal with

    employee morale issues. Yet there are tangible, cost-effective steps for

    organizations to take in moving employees away from feeling like

    victims or suffering survivor syndrome. These steps help employeesfeel more in control of their environment, so they are better able to

    understand why things have changed and how they can positively

    impact outcomes.

    The following three-stage approach will keep an organization on

    track, improve morale and promote productivity following workplacechange. The steps help move employees up from the bottom of the

    change curve, where they feel disappointment and anger to feeling

    optimistic and happy. The important principle here is to maintain

    momentum, moving quickly to create a sense of urgency and progress.

    The Three-Stage Approach to Lift Morale

    STAGE ONE- Listen: Get feedback and ideas.

    STAGE TWO- Communicate: with solutions to business issues and

    employee concerns.

    STAGE THREE - Recognize: business and employee

    accomplishments and successes.

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    STAGE ONE - Listen To Employees

    Relationships between the organization and employees are fractured

    following a period of upheaval. And this situation wont improve on itsown. Companies must take a proactive approach, beginning with

    listening to employees and getting their concerns out into the open.

    Leaders must acknowledge employee issues and be motivated to make

    improvements.

    Of vital importance is publicizing that employee feedback isencouraged and necessary and that the organization values their ideas.

    Decide the messages behind the listening activities deployed, and use

    them consistently, for example:

    We know staff morale is low and want your help.

    We need to save money and are looking for ideas on how to best

    achieve that.

    We want to add to our top line and need your feedback on

    opportunities to look at.

    STAGE TWO - Communicate Your Solutions to Business

    Issues and Employee Concerns

    The next stage is communication. The listening activities should

    have created lots of ideas and feedback. In this stage, it's important to

    build a shared understanding of your companys future, includ ing

    substantive solutions to business issues and progress being made.

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    Communication Activities

    Public forums: Communication should take place in person

    through Town Hall and team meetings, site visits and brown bag

    lunches. Gossip is curtailed if managers become more transparent with

    performance data, such as sales figures and customer information. A

    highly visible and approachable leadership team shows that senior

    management cares about its workers. This alone serves to foster a

    more positive employee work environment.

    One-on-One dialogues: Discussions between managers and

    direct reports enhance personal communication and increase trust.

    Electronic media: Emails, web casts and other means of rapidly

    reaching out across boundaries should be employed to reinforce

    messages and speed the flow of information.

    STAGE THREE: Recognize Business and Employee

    Accomplishments and Successes

    Focusing on quick wins and success stories and recognizing

    employee accomplishments will help keep morale as high as possible.

    No one is immune from becoming despondent and unproductive when

    they work in a doom and gloom environment. Negativity is often

    exacerbated outside the workplace by personal issues and a constant

    onslaught of negative news stories.

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    Recognition activities

    Formal initiatives: Include established companywide

    recognition programs as well as rewards such as small bonuses and

    plaques.

    Informal gestures: Include such things as a warm "thank you"for a job well done, or a congratulatory email or hand-written note.

    Public recognition: Includes acknowledging an employee or

    work groups contributions in a meeting with their peers, or in company

    publications. Being recognized publicly often has the added bonus of

    encouraging and motivating peers to strive for similar successes.

    Maintaining Morale

    This three-stage approach can lift employees out of the bottom of

    the change curve, however on going adjustments are needed.

    Managers should be trained to enable a more empowered workplace,

    particularly when they no longer have easy access to traditional

    motivational tools such as promotions, bonuses and pay raises.

    Following are a series of useful, cost-effective tools to deploy in

    todays economic environment; managers should review the following

    activities:

    Autonomy: The freedom, independence and discretion

    employees have in carrying out their jobs.

    Skill and task variety: Employees activities to ensure that

    they are making best use of their different skill and ability. Also to

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    check that the extent to which their job involves whole and

    meaningful work so they have ownership over a whole process rather

    than small part.

    Decision making: How the managers are making decisions. If

    they are very directive, ask them to look for opportunities where

    employees are can be consulted. Promote more self-management,

    where employees have autonomy to make their own decisions.

    Career development: Team members have up-to-date career

    development plans which recognize the limited resources available but

    draw on cost effective activities such as job rotation, mentoring andcoaching.

    Objectives: Individual objectives to check that employees are

    clear on their priorities and contribution to the organization.

    IMPACT OF MORALE ON PRODUCTIVITY:

    There can be four combinations of morale and productivity

    High Morale-High Productivity:

    High morale reflects a predisposition to be more productive if

    proper leadership is provided. These situations likely to occur when

    employees are motivated to achieve high performance standards

    through financial and non-financial rewards. Complete identify

    between individual and organization goals can lead to this situation.

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    High Morale-Low Productivity:

    The situation arises when employees spend their time and energy

    in satisfying their personal objectives unrelated to the companys goals.

    Fully machinery, lack of training, ineffective supervision and restrictive

    norms of informal groups can be also lead to low productivity on the

    part of employees with high morale.

    3. Low Morale-High Productivity:

    Low morale cannot result in high productivity for a long period.

    However, this the situation can occur for temporary period due to fear

    of loss of job, exceptionally good supervision and machine paced work

    on which only a part of workers capabilities are used.

    4. Low Morale-Low Productivity:

    This is a normal relationship. In the long run low more is likely to

    result in low productivity.

    High Morale

    High Productivity

    Low Morale

    High Productivity

    High Morale

    Low Productivity

    Low Morale

    Low Productivity

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    MEASURES FOR BUILDING HIGH MORALE

    1.Proper Work Environment:

    Adequate lighting, proper ventilation, noise free, work place,

    regular rest periods and other facilities should be provided to workers.

    Congenial work environment helps to improve attitudes of employees.

    6.Job Security:

    When employees are under a constant fear of losing the job, theirmorale cannot be high. Therefore, reasonable security of job should be

    guaranteed.

    7.Sound Compensation System:A just and fair wage structure with proper incentives for efficient

    performance is very helpful in building morale.

    8.Sound Promotion Policy:Adequate opportunities for career growth and advancement are

    essential for raising the morale of ambitious and hardworking

    employees. It provides recognition for achievements and inspires

    employees.

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    9.Creation of Whole Jobs:

    A complete job should be assigned to an employee. Jobs should

    be enlarged to provide variety of tasks. Flexible working hours and jobsharing may also be helpful in raising morale.

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    RESEARCH

    METHODOLOGY

    DATA ANALYSIS &

    INTERPRETATION

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    RESEARCH METHODOLOGY

    DEFINATION

    According to Clifford woody research comprises defining and

    redefining problems, formulating hypothesis or suggested solution;

    collecting, organising and evaluating data; making deductions and

    reaching conclusions; and at last carefully testing the conclusions to

    determine whether they fit the formulating hypothesis. This definition

    simply lists out the research process and loss not exactly state what is

    research. P.Ravilochanan

    The purpose of the research methodology is to describe the research

    procedure. This includes over all research design and the data collective

    method. This selection is important because it is hard to discuss

    methodology without using technical terms yet, most of the readers for

    the report will not understand the technical languages.

    Tools and data for collection

    The following tools used for data collection

    1.Questionnaire

    2.Personal interview

    3.Observation

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    The investigator collects the request information personally through

    questionnaire and personal interviews. The investigator is solely

    responsible for collection of data this method, his training skill &

    knowledge play an important role in the quality of primary data.

    A slight variation of this procedure is indirect and investigations

    where data are collected through resources persons who are likely to

    have information about the problem are integrated and on the basis of

    their answers, primary data becomes available. This accuracy of the

    primary data collected by this method depends largely upon the type of

    persons, interviewed and hence, these persons have to be selected very

    carefully.

    Collection of data

    The researcher approached the employee individually interviewed the

    employees and information was collected. Questions were explained so

    as to avoid ambiguity. The employees were found co-operative.

    Source of data collection

    The data used for this study are both primary and secondary data.

    The source of primary data is the field where the researcher has

    collected a data from the employees of ESAAR TANNING & CO.,

    AMBUR.

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    Research design

    A research design is the specification of measure and procedures for

    the information needed to structure to solve problems is the overalloperational pattern of framework of the project that stipulates what

    information is to be collected from which sources, and by what

    procedure.

    A research design therefore defined as plan, structure strategy of

    investigation on conceived so as to obtain answer to search questions

    and control variance.

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    DATA ANALYSIS AND INTERPRETATION

    Research cannot be undertaken without the co-operation of

    employees who are interviewed. Therefore respondents play animportant role in studies of this type. This is employeesoriented

    research.

    For the purpose of this study, only employees of ESAAR TANNING &

    CO. were interviewed. Respondent are chosen randomly.

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    TABLE: 1

    THE TABLE REPRESENTING

    AGE OF THE EMPLOYEES

    Age

    Male Female

    No. of

    respondentsPercentage

    No. of

    respondentsPercentage

    20-30 13 38.24 4 25

    31-35 18 52.94 8 50

    36-45 3 8.82 4 25

    Total 34 100 16 100

    INFERENCE:The above table indicates that the age of respondents are 38.24% Male &

    25% Female in 20-30 age group, 52.94% Male & 50% Female in 31-35 age group.

    8.82% Male & 25% Female in 36-45 age group.

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    AGE OF THE EMPLOYEES

    38.24

    25

    52.9450

    8.82

    25

    0

    10

    20

    30

    40

    50

    60

    20-30 31-35 36-45

    Male

    Female

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    TABLE: 2

    THE TABLE REPRESENTING

    EDUCATIONAL QUALIFICATION

    Qualification

    Male Female

    No. of

    respondentsPercentage

    No. of

    respondentsPercentage

    Professional 1 2.94 0 0

    Arts &

    Science 7 20.59 2 12.5

    Diploma 5 14.74 0 0

    Others 26 61.76 14 87.5

    Total 34 100 16 100

    INFERENCE:

    The above table indicates that 2.94% of male respondents are has

    completed Professional Degree, 20.59% Male & 12.5% Female belongs to Arts &

    Science degree, 14.74% Male completed diploma course and 61.76% Male, 87,5%

    Female as did other course.

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    EDUCATIONAL QUALIFICATION

    Professio

    nal

    Arts&

    Scienc

    e

    Diploma

    Others

    2.940

    20.59

    12.5 14.74

    0

    61.76

    87.5

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    Male

    Female

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    TABLE: 3

    THE TABLE REPRESENTING

    THE EXPERIENCE OF THE EMPLOYEES

    Experience

    Male Female

    No. of

    respondentsPercentage

    No. of

    respondentsPercentage

    Below 5 Yrs 25 73.53 7 43.75

    6-10 Yrs 4 11.76 6 37.5

    11-15 Yrs 3 8.82 3 18.75

    16-20 Yrs 2 5.88 0 0

    Total 34 100 10 100

    INFERENCE:

    It can be seen from the above table-3 that experience of male respondents is

    below 5 years as 73.53%, 6-10 yrs as 11.76%, 11-15 Years as 8.82% and 16-20

    years as 5.88% and Female below 5 yrs as 43.75%, 6-10 yrs as 37.5% and 11-15%

    as 18.75% and neither female respondents 16-20 years experience.

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    THE EXPERIENCE OF THE EMPLOYEES

    73.53

    11.768.82

    5.88

    43.75

    37.5

    18.75

    0

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Below 5 Yrs 6-10 Yrs 11-15 Yrs 16-20 Yrs

    Male

    Female

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    TABLE: 4

    THE TABLE REPRESENTING

    THE INCOME OF THE EMPLOYEES

    Income

    Male Female

    No. of

    respondentsPercentage

    No. of

    respondentsPercentage

    2000-3000 5 14.71 3 18.75

    3001-4500 16 47.06 9 56.25

    4501-6000 6 17.65 1 6.25

    6000 above 7 20.58 3 18.75

    Total 34 100 16 100

    INFERENCE:

    It seen from the above table-14.71% male & 18.75% female respondents

    earns 2000-3000 per month, 47.06% male & 56.25% female earns 3001-4500,

    17.65% male 6.25% female belongs to 4501-6000 category and 20.58% male &

    18.75% female earns above 6000.

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    INCOME OF THE EMPLOYEES

    14.71

    18.75

    47.06

    56.25

    17.65

    6.25

    20.5818.75

    0

    10

    20

    30

    40

    50

    60

    2000-3000 3001-4500 4501-6000 6000 above

    Male

    Female

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    TABLE: 5

    THE TABLE REPRESENTING

    OPINION REGARDING SHARING PROBLEM

    WITH SUPERVISOR

    Sharing

    Problem with

    supervisor

    Male Female

    No. of

    respondentsPercentage

    No. of

    RespondentsPercentage

    Yes 33 97.06 15 93.75

    No 1 2.94 1 6.25

    Total 34 100 16 100

    INFERENCE:It can be seen from the above table that 97.06% males and 93.75% females

    have stated that the sharing their problem with supervisor.

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    SHARING PROBLEM

    WITH SUPERVISOR

    97.06

    93.75

    2.94

    6.25

    0 20 40 60 80 100 120

    Male

    Female

    NO

    YES

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    TABLE: 6

    THE TABLE REPRESENTS

    AWARENESS OF REWARD SYSTEM FOR

    PRODUCTIVITY

    Reward

    System for

    Productivity

    Male Female

    No. of

    respondents Percentage

    No. of

    Respondents Percentage

    Yes 12 35.29 7 43.75

    No 22 64.71 9 56.25

    Total 34 100 16 100

    INFERENCE:The table reveals that 35.29% of Male respondent and 43.75& of Female

    respondent has stated that Company provides reward system for productivity.

    64.71% of male respondent and 52.25% of female respondent have stated that

    company not provides reward system for productivity.

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    AWARENESS OF REWARD SYSTEM FOR PRODUCTIVITY

    35.29

    64.71

    43.75

    56.25

    0

    10

    20

    30

    40

    50

    60

    70

    Male Female

    Yes

    No

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    THE TABLE REPRESENTING

    OPINION REGARDING HELPING OF SUPERVISOR TO

    IMPROVE WORK EFFICIENCY

    INFERENCE:The table depicts that 73.53% of male respondents and 68.75% of female

    respondents have stated that the improvement of work efficiency through

    supervisors help always, 14.71% of male and 31.25% of female respondents have

    stated that the improvement of work efficiency through supervisors help

    sometimes.

    OPINION

    Male Female

    No. of

    respondentsPercentage

    No. of

    RespondentsPercentage

    ALWAYS 25 73.53 11 68.75

    SOME TIME 5 14.71 5 31.25

    RARE 4 11.76 0 0

    NEVER 0 0 0 0

    Total 34 100 16 100

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    OPINION REGARDING HELPING OF SUPERVISOR

    TO IMPROVE WORK EFFICIENCY

    73.53

    68.75

    14.71

    31.25

    11.76

    00

    0

    0

    10

    20

    3040

    50

    60

    70

    80

    90

    100

    110

    120

    130140

    150

    ALWAYS SOMETIME RARE NEVER

    Male

    Female

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    TABLE: 8

    THE TABLE REPRESENTS

    AWARENESS OF MEDICAL EXPENSES

    MET BY THE COMPANY

    INFERENCE:The above table reveals that 47.06% of male respondent and 50% of female

    respondent have stated that Company meets medical expenses. 14.71% of male and

    6.36% of female have stated that the company doesnt provide medical expenses.38.24% of male and 43.75% of female have stated that the company sometimes

    provide medical expenses.

    Medical

    Expenses Met

    by the

    Company

    Male Female

    No. of

    respondents

    PercentageNo. of

    Respondents

    Percentage

    YES 16 47.06 8 50

    NO 5 14.71 1 6.25

    SOME TIME 13 38024 7 43.75

    Total 34 100 16 100

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    OPINION ABOUT MEDICAL EXPENSES

    14.71

    47.06

    38.24

    6.25

    50

    43.75

    0

    10

    20

    30

    40

    50

    60

    YES NO

    SOMET

    IME

    Male

    Female

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    TABLE: 9

    VITAL FACTORS INFLUENCING TO MORALE

    MANAGEMENT POLICYRank Weighted Points Frequency Weighted subtotal

    1 5 19 95

    2 4 15 60

    3 3 6 18

    4 2 21 8

    5 1 6 6

    TOTAL 50 137

    Weighted subtotal

    Weighted Average = -----------------------------

    Number of Samples

    = 137 / 50

    = 3.74

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    NATURE OF WORK

    Weighted subtotal

    Weighted Average = -----------------------------

    Number of Samples

    = 154 / 50

    = 3.08

    Rank Weighted

    Points

    Frequency Weighted Subtotal

    1 5 12 60

    2 4 3 12

    3 3 15 45

    4 2 17 34

    5 1 3 3

    Total 50 154

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    WORKING CONDITION

    Rank Weighted Points Frequency Weighted subtotal

    1 5 7 35

    2 4 15 60

    3 3 8 24

    4 2 15 30

    5 1 5 5

    TOTAL 50 154

    Weighted subtotal

    Weighted Average = -----------------------------

    Number of Samples

    = 154 / 50

    = 3.08

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    INTERPERSONAL RELATION

    Rank Weighted Frequency Weighted Subtotal

    1 5 1 5

    2 4 5 20

    3 3 4 12

    4 2 8 16

    5 1 32 32

    Total 50 85

    Weighted Average = Weighted Subtotal

    ------------------------

    Number of Samples

    = 85/50

    = 1.7

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    SUPERVISION

    Rank Weighted

    Points

    Frequency Weighted Subtotal

    1 5 10 50

    2 4 13 48

    3 3 19 30

    4 2 5 16

    5 1 50 147

    Weighted Average = Weighted Subtotal

    ------------------------

    Number of Samples

    = 147/50

    = 2.94

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    FACTORS

    WEIGHTED

    AVERAGE RANK

    Management Policy 3.74 1

    Nature of Work 3.08 2

    Working Condition 3.08 2

    Interpersonal Relation 1.7 5

    Supervision 2.94 4

    INFERENCE:

    It can be observed from the table the respondent have rank eligibility of

    Management Policy in the first place, nature of work & working condition in the

    second place, Supervision in fourth place, and Inter personal relation in the fifth

    place.

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    1

    2 2

    5 4

    0

    1

    2

    3

    4

    5

    Mana

    geme

    ntPolicy

    Natur

    eofWork

    Working

    condition

    Interp

    ersonalRe

    lation

    Supervision

    Series 1

    page

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    TABLE: 10

    OPINION REGARDING PAY FOR THEIR JOB

    Sample Size: 50

    Pay

    Comparison

    to Other Job

    Male Female

    No. of

    respondents

    Percentage No. of

    respondents

    Percentage

    FIAR 26 83.87 19 100

    NOT FIAR 5 16.13 0 0

    Total 31 100 19 100

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    INFERENCE

    The table reveals that 84 % of male respondent and 100 % of female

    respondent have stated that the pay for the job is fair. 16 % of male and 0 %

    female respondents have stated that the pay for the job is not fair.

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    OPINION REGARDING PAY FOR THEIR JOB

    83.87

    16.13

    100

    0

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    Male Female

    Yes

    No

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    TABLE: 11

    OPINION REGARDING SUPERVISOR GET DOING WITH

    PEOPLE

    Sample Size: 50

    Supervisor doing

    with people

    Male Female

    No. of

    respondents

    Percentage No. of

    respondents

    Percentage

    VERY WELL 20 64.52 10 52.63

    ALL RIGHT 5 16.13 5 26.32

    TROUBLE

    SOMETIME 6 19.35 4 21.05

    CANT GETALONG 0 0 0 0

    TOTAL 31 100 19 100

    INFERENCE

    The above table reveals that 65% of male respondent and 53% of female

    respondent have stated that immediate supervisor get doing very well. 19% of

    male and 21% of female have stated that trouble sometime. 16% of male and 26%

    of female have stated that all right.

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    VERY

    WELL

    ALLRIGHT

    TR

    OUBLESOMETIME

    CAN'T

    GETALON

    G

    52.63

    26.3221.05

    0

    64.52

    16.13 19.35

    00

    10

    20

    30

    40

    50

    60

    70

    Male

    Female

    VERY

    WEL

    L

    ALLR

    IGHT

    TROU

    BLE

    SOME

    TIME

    CAN'T

    GET

    ALON

    G

    00

    21.0519.35

    26.32

    16.13

    52.63

    64.52

    0

    10

    20

    30

    40

    50

    60

    70

    Male

    Female

    OPINION REGARDING SUPERVISOR GET DOINGWITHPEOPLE

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    TABLE: 12

    OPINION REGARDING WAGES COMPARE EIT OTHERWORK

    Sample Size: 50

    Wages Compare

    with other Work

    Male Female

    No. of

    respondents

    Percentage No. of

    respondents

    Percentage

    BETTER 311 100 10 52.63

    SOME WHAT

    BETTER 0 0 9 47.37

    LOWER 0 0 0 0

    TOTAL 31 100 19 100

    INFERENCE

    The above table that 100% of male respondent and 52.63 % of female

    respondent have stated that getting wages compare with other jobs better, 47.37%

    of Female has stated that somewhat better.

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    OPININON REGARDING COMPARING WAGES

    BETTER

    SOME

    WHA

    TBE

    TTER

    LOWER

    100

    52.63

    0

    47.37

    0 00

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    Male

    Female

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    FINDINGS

    It is observed from the data analysis that 44% of respondents

    have started that working condition is the most important factor

    influencing morale among employees.

    It precede 18% of respondent have stated supervision, 16% of

    respondent stated interpersonal relation, 12% of respondent for

    personal factors are vital for influencing morale among

    employees.

    Maximum number of respondent shares their problems with

    their supervisors and minimum number of the respondent

    doesntshare their problems with their supervisors.

    Most of the respondent feels that work efficiency can be

    improved through supervisor help and some of the respondent

    feel that work efficiency will never improve through supervisor

    help.

    Most of the respondent have accepted the company meets their

    medical expenses and some of the respondent have accepted that

    company doesnt meet their medical expenses

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    It is observed from data analysis most of respondent sharing

    problems with superior and few respondents have states that

    they dont share problem with their supervisor.

    It is observed from the data analysis 46% of respondents feel job

    security will boost high morale. 34% respondents have status

    that proper work environment and 20% respondent sound

    compensation.

    It is observed from the data that positive value of correlation

    show that there is a high degree of positive correlation between

    experience and income in job.

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    SUGGESTION

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    SUGGESTION

    Make the new employees feel part of the organisation.

    Let the employees interact with superior customers etc.

    Use tea and lunch break for informal conversation.

    Understand the company culture.

    Explain job responsibilities and rewards clearly.

    Gainful participation from new employees.

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    CONCLUSION

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    CONCLUSION

    At the end of training at ESAAR TANNING & CO exporters of

    finished leathers, Ambur. I get the satisfaction of having learned the

    practical application of our study. This training immensely benefited me

    and strongly hopes that it helped me greatly in pursuance of carrier in

    future.

    While concluding this report, I would like to thank once again. The

    manager and all others staffs of Esaar Tanning & Co exporter finishedleathers, Ambur. Head of the department of (corporate secretaryship)

    and all staffs for immense help and guidance in making my institutional

    training project a grand success.

    Thus morale will stimulate the efficiency and effectiveness of doing

    the things in the prescribed manner, it will improve the productivity andstability and growth of the employees.

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    BIBLIOGRAPHY

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    BIBLIOGRAPHY

    1.Personnel management -- P.C.TRIPATHI

    & industrial relations

    2.Personnel management -- SAHITHYA BHAWAN

    & industrial relations

    3.Business statistics -- M.P.GUPTA

    4.Better management skill -- LYNN TYLEZAK

    5.Human resources management -- HUGHES

    JOURNALS:

    1.Indian labour journal, New Delhi

    2.Indian management, New Delhi

    3.Integrated management, Bangalore

    4.Personnel- American Management Association, New York.

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    ANNEXURE

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    A Study to Improve employees Morale with SpecialReference to ESAAR TANNING & CO ., Ambur635 802.

    1.Name :2. Sex : Male Female

    3. Age 20-30 31-35 36-45

    4. Educational Qualification

    A.Professional

    B.Arts & Science

    C.DiplomaD.Others

    5. Experience

    A.Below 5 years

    B.6-10 Years

    C.11-15 Years

    D.16-20 Years

    6. Income

    A.2000-3000

    B.3000-4500

    C.4500-6000

    D.6000 and Above

    7. Do you share your problem with your Supervisor

    A.Yes B. No

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    8. Does Your Supervisor help you to improve your work

    A.Always B. Sometimes

    C. Rare D. Never

    9. In your Company do you have any reward system for productivity?

    A.Yes B. No

    10.Does Your Company Meet your medical expenses in case of accident

    Related to your job

    A.Yes B. No

    11.Rank the following factors influencing morale 1-5 Scale

    A.Management PolicyB.Nature of Work

    C.Working Condition

    D.Supervisor

    E. Inter personal Relation

    12.Do you think the pay for your job fair compare to 64 jobs in the organisation

    A. Yes B. No

    13.How does your immediate supervisor get along with people

    A.Very Well B. Alright

    C.Trouble Some Time D. Cannot get along

    14.How do you state your wages compare with those paid in this area for the

    same type of work