WORK EXPERIENCE CARNEGIE MELLON UNIVERSITY - TEACHING ASSISTANT Aug 2016 – present Teaching assistant for the first year Masters Studio Providing feedback, facilitating critiques and conducting class independently INTUIT - INTERACTION DESIGN INTERN May – Aug 2016 Worked in a central organization-designed for multiple products simultaneously Designed an internal platform to encourage other teams to use the end to end experiences designed by our team Conducted research and testing of design iterations to design a solution that reduces user error rates across Mint, TurboTax, ProConnect and Quickbooks CARNEGIE MELLON UNIVERSITY - RESEARCH ASSISTANT Aug 2015 – May 2016 Design research for a retail bank Designing a tool to help people visualize their financial behavior HUMAN FACTORS INTERNATIONAL - SR. USABILITY SPECIALIST Nov 2012 – July 2015 Worked with clients across the globe and across domains - Indian e-commerce, Philippine telecom company, Swiss insurance firm and South African bank Conducted performance and persuasion based UX Reviews. Work for an e-commerce site lead to a 10% increase in sales and decrease in drop-offs Facilitated lab based UX Validation and Usability Tests Designed User Interface Structures and Concept design Designed detailed screen interfaces and involved in larger process flows Collaborated with business analysts, visual designers, business and functional integrators and software development teams Spent a year working on multichannel enterprise software SRISHTI LABS - COMMUNICATION DESIGN SPECIALIST Jan – Sept 2012 Designed for Hindustan Unilever and Intel Created concepts, scenarios and contributed to a paper about internet based services for rural India in the fields of education, health and entertainment Planned and conducted design ethnography Developed a design strategy Prototyped physical and digital artefacts at various levels of fidelity Validated prototypes with users and synthesized the findings Managed client and manufacturer interactions LEAF DESIGN - COMMUNICATION DESIGN INTERN May – June 2010 Designed identity and branding collateral for a manufacturing company Created environment graphics for a training facility Assisted with a pitch for branding a luxury resort BLOOMBERG UTV - GRAPHIC DESIGN INTERN May 2009 Designed title slides for existing shows Created an animated promo for the broadcast of the national budget EDUCATION CARNEGIE MELLON UNIVERSITY Master of Design, Design for Interactions Aug 2015 – May 2017 (expected) SRISHTI SCHOOL OF ART, DESIGN AND TECHNOLOGY Undergraduate in Visual Communication Design, June 2007 – Dec 2011 DESIGNSKOLEN KOLDING, DENMARK Exchange student, Sept – Dec 2010 CERTIFICATIONS Certified Usability Analyst (CUA) Certified User Experience Analyst (CXA) SKILLS DESIGN Design ethnography, Innovation strategy Task analysis, Information architecture User interface structure Interactive prototyping, Design validation Creating UI standards & functional specifications Service design, Process blueprinting Ecosystem and competitive analysis SOFTWARE iRise, Axure, InVision, Sketch, Balsamiq Adobe Illustrator, Photoshop, InDesign Premier Pro, After Effects, Final Cut Pro PROGRAMMING Basic HTML, CSS Processing, Python SCHOLARSHIPS AND AWARDS J.N. Tata Scholar (2015) HP Scholar (2005) Beyond Excellence Award and Car Chase Award (2014, Standard Bank of South Africa) Nokia Bhasha Competition finalist (2011) Interaction designer with 4 years of global and cross-industry experience in user experience and interface design, visual communication and service design. Worked in collaborative multi-disciplinary teams to craft service experiences for complex systems. Shruti Aditya Chowdhury [email protected] // +1 412 726 2017 // www.shruti.design • • • • • • • • • • • • • • • • • • • • • • • • • •

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WORK EXPERIENCE

CARNEGIE MELLON UNIVERSITY - TEACHING ASSISTANT Aug 2016 – presentTeaching assistant for the first year Masters StudioProviding feedback, facilitating critiques and conducting class independently

INTUIT - INTERACTION DESIGN INTERN May – Aug 2016Worked in a central organization-designed for multiple products simultaneouslyDesigned an internal platform to encourage other teams to use the end to end experiences designed by our teamConducted research and testing of design iterations to design a solution thatreduces user error rates across Mint, TurboTax, ProConnect and Quickbooks

CARNEGIE MELLON UNIVERSITY - RESEARCH ASSISTANT Aug 2015 – May 2016Design research for a retail bankDesigning a tool to help people visualize their financial behavior

HUMAN FACTORS INTERNATIONAL - SR. USABILITY SPECIALIST Nov 2012 – July 2015Worked with clients across the globe and across domains - Indian e-commerce, Philippine telecom company, Swiss insurance firm and South African bankConducted performance and persuasion based UX Reviews. Work for an e-commerce site lead to a 10% increase in sales and decrease in drop-offs Facilitated lab based UX Validation and Usability TestsDesigned User Interface Structures and Concept designDesigned detailed screen interfaces and involved in larger process flows Collaborated with business analysts, visual designers, business and functional integrators and software development teamsSpent a year working on multichannel enterprise software

SRISHTI LABS - COMMUNICATION DESIGN SPECIALIST Jan – Sept 2012Designed for Hindustan Unilever and IntelCreated concepts, scenarios and contributed to a paper about internet based services for rural India in the fields of education, health and entertainmentPlanned and conducted design ethnography Developed a design strategyPrototyped physical and digital artefacts at various levels of fidelityValidated prototypes with users and synthesized the findingsManaged client and manufacturer interactions

LEAF DESIGN - COMMUNICATION DESIGN INTERN May – June 2010Designed identity and branding collateral for a manufacturing company Created environment graphics for a training facility Assisted with a pitch for branding a luxury resort

BLOOMBERG UTV - GRAPHIC DESIGN INTERN May 2009Designed title slides for existing shows Created an animated promo for the broadcast of the national budget

EDUCATION

CARNEGIE MELLON UNIVERSITYMaster of Design, Design for InteractionsAug 2015 – May 2017 (expected)

SRISHTI SCHOOL OF ART, DESIGN AND TECHNOLOGYUndergraduate in Visual Communication Design, June 2007 – Dec 2011

DESIGNSKOLEN KOLDING, DENMARKExchange student, Sept – Dec 2010

CERTIFICATIONSCertified Usability Analyst (CUA)Certified User Experience Analyst (CXA)

SKILLS

DESIGNDesign ethnography, Innovation strategyTask analysis, Information architecture User interface structureInteractive prototyping, Design validationCreating UI standards & functional specificationsService design, Process blueprinting Ecosystem and competitive analysis

SOFTWAREiRise, Axure, InVision, Sketch, BalsamiqAdobe Illustrator, Photoshop, InDesignPremier Pro, After Effects, Final Cut Pro

PROGRAMMINGBasic HTML, CSSProcessing, Python

SCHOLARSHIPS AND AWARDS

J.N. Tata Scholar (2015)HP Scholar (2005)Beyond Excellence Award and Car Chase Award (2014, Standard Bank of South Africa)Nokia Bhasha Competition finalist (2011)

Interaction designer with 4 years of global and cross-industry experience in user experience and interface design, visual communication and service design.Worked in collaborative multi-disciplinary teams to craft service experiencesfor complex systems.

Shruti Aditya [email protected] // +1 412 726 2017 // www.shruti.design

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