Shrm Presentation Final

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    BY

    Shefali SSakina

    Hamsa

    Niven

    TRAINING & DEVELOPMENT

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    y New technologies have made it possible to:

    y Reduce the costs associated with delivering training

    y Increase the effectiveness of the learning environment

    y

    Help training contribute to business goalsy Employees can choose the type of media (print, sound, video)

    they want to use in a training program.

    y Course enrollment, testing, and training records can be

    handled electronically, reducing the paperwork and timeneeded for administrative activities.

    y Employees accomplishments in training in progress can be

    monitored.

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    yy Digital collaborationDigital collaboration refers to the use of technology

    to enhance and extend employees abilities to work together

    regardless of their geographic proximity

    y Digital collaboration can be:

    y

    Synchronous

    y asynchronous

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    Technology has allowed learning to become a more dynamic

    process.

    y The learning environment has expanded to include greater

    interaction between learners, instructor and the training

    content.

    y Instruction is primarily delivered to the learners online

    using the internet.

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    y Learning occurs through:

    y communicating with other learners

    yworking on virtual team projects

    y exchanging ideas

    y interacting with experts

    y discovering ideas and applications using hyperlinks

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    AdvantagesAdvantages

    y Self-paced

    y Interactive

    y Consistency of deliveryy Unlimited geographic

    accessibility

    y Immediate feedback

    y Built-in guidance system

    DisadvantagesDisadvantages

    y Expensive to develop

    y Ineffective for certain

    training content

    y Trainee anxiety with using

    technology

    y

    Difficult to quickly update

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    ComputerComputer--based training (CBT)based training (CBT) is an interactive training

    experience in which:

    y The computer provides the learning stimulus,y The trainee must respond, and

    y The computer analyzes the responses and provides feedback to

    the trainee

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    y A personal computer enables animation,

    video clips, and graphics to be integrated

    into a training session.

    y The user can interact with the training

    material through using a joystick or touch-screen monitor.

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    COMPUTERBASED

    TRAINING

    INTERACTIVEVIDEO

    INTERNETBASED

    TRAINING

    INTRANETBASED

    TRAINING

    VIRTUALREALITY

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    Interactive videoInteractive video combines the advantages ofvideo and computer-based instruction.

    y

    Instruction is provided one-on-one to traineesvia a monitor connected to a keyboard.

    y Trainees use the keyboard or touch themonitor to interact with the program.

    y It is used to teach technical procedures andinterpersonal skills.

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    yy InternetInternet--based trainingbased training refers to training that is delivered on

    public or private computer networks and is displayed by a Web

    browser.

    yy IntranetIntranet--based trainingbased training refers to training delivered usingthe companys own computer network.

    y The training programs are accessible only to

    the companys employees, not to the general

    public.

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    yy Virtual realityVirtual realityis a computer-based technology that

    provides trainees with a three-dimensional learning

    experience.

    y Trainees move through the simulated environment and

    interact with its components.

    y Technology is used to stimulate multiple senses of the

    trainee.y Devices relay information from the environment to

    the senses.

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    yy EE--learninglearning or online learningonline learning refers to instruction anddelivery of training by computer online through the Internetor the Web.

    yyCharacteristics of eCharacteristics of e--learninglearning:y Involves electronic networks that enable information and

    instruction to be delivered, shared, and updated instantly.

    y Delivered to the trainee using computers with Internet

    technology.y Focuses on learning solutions that go beyond traditional

    training.

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    y ITS has the ability to match instruction toindividual student needs.

    y

    IT

    S can communicate and respond to thestudent.

    y ITS can model the trainees learning process.

    y ITS can decide, on the basis of a traineesprevious performance, what information toprovide to him.

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    y ITS can make decisions about the trainees

    level of understanding.

    y ITS can complete a self-assessment

    resulting in a modification of its teaching

    process.

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    y Distance learning is used by geographically dispersed companies

    y It provide information about new products, policies, procedures,skills training and expert lectures to field locations.

    y Features two-way communications between people.

    y Involves two types of technology:

    y Teleconferencing

    y Individualized, personal-computer-based training

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    10 - 20

    Legal Issues

    Cross-Cultural

    Preparation

    Managing Work

    Force DiversitySchool-to-Work

    Transition

    Welfare-to-Work

    Programs

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    LanguageTraining

    Cultural Training

    Personal andFamily Life

    CareerDevelopment and

    Mentoring

    Key ElementsNeeded to

    PrepareEmployees to

    Work Overseas

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    10 - 22

    Basic Skills Training Melting the Glass

    Ceiling

    Joint Union-

    Management Programs

    Succession Planning

    Developing Managers

    with Dysfunctional

    BehaviorsTraining and Pay

    Systems

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    Training Development

    Focus Current Future

    Use of work

    experiences

    Low High

    Goal Preparation for current

    job

    Preparation for changes

    Participation Required Voluntary

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    y Employee development is a necessarycomponent of a companys efforts to:y

    Improve qualityyRetain key employees

    yMeet the challenges of global competitionand social change

    y Incorporate technological advances andchanges in work design

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    Formal Education

    Assessment

    Job Experiences

    Interpersonal

    Relationships

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    yy AssessmentAssessment involves collecting information and providing feedbackto employees about their behavior, communication style, or skills.

    y Used most frequently to:

    y identify employees with managerial potential

    y measure current managers strengths andweaknesses

    y identify managers with potential to move intohigher-level executive positions

    y Work with teams to identify members strengthsand weaknesses, and factors that inhibitproductivity

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    Benchmarks

    Myers-Briggs Type

    Indicator (MBTI)

    ssessment

    enter

    Performance

    ppraisals & 360-

    Degree Feedback

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    y An emerging trend in development is that the employee must

    initiate the development planning process.

    y The development approach used is dependent on the needsand development goal.

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    LeveLeve

    ll

    CriteriaCriteria FocusFocus

    1 Reactions Trainee satisfaction

    2 Learning Acquisition of knowledge, skills,

    attitudes, behavior

    3B

    ehavior Improvement of behavior on the job

    4 Results Business results achieved by trainees

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    Recipe for Retention

    REMUNERATE COMPETITIVELY

    E -NCOURAGEMENTAND EXPECTATIONS

    T RAININGAND DEVELOPMENT

    A -NNUAL REVIEW CYCLES

    I - NFORMAND INVOLVE

    N -URTURE

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    THE RETENTION STRATEGIES

    Good

    Monitory

    package

    Good

    Relationships

    Autonomy Challenges

    Effective

    mentoring

    Work-life

    Training

    THE RETENTIONSTRATEGIES

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    Examples :-

    y Infosys

    y Wipro

    y TCS

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    Is Retention Your Competitive Advantage?

    Relationship with Immediate Manager is considered thesingle most important job attribute by high-value talent.

    Corporate Leadership Council

    Employee Retention Study

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    Recent studies have shown that

    limited praise and recognitionwas ranked as a primary reasonemployees leave their jobs -

    not money!

    Outstanding leaders go out of their way to

    boost the self - esteem of their personnel.If people believe in themselves, itsamazing

    what they can accomplish.

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