SHREE DEVI INSTITUTE OF SOCIAL WORK

8/7/2019 SHREE DEVI INSTITUTE OF SOCIAL WORK

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SHREE DEVI INSTITUTE OF SOCIAL WORK

(Affiliated to Mangalore University)BALLALBAGH

MANGALORE-575003

2006-2007

Shree Devi Institute of Social Work

Balalbagh

Mangalore - 575 003

(2007)

CERTIFICATE

This is to certify that this Term paper entitled A STUDY ON ENPLOYEE MORALE

WITH SPECIAL REFERENCE TO KANARA WOOD&PLYWOOD INDUSTRIES LTD. JEPPU,

MANGALORE. submitted by Mr. NAGARAJA .V. BILLAVA under my guidance and

supervision, in partial fulfillment of the requirement of the course Leading to

Masters in Social Work.

Mr. RAVISHNKAR Dr. SURESH KUMAR

(Term Paper Guide) (PRINCIPAL)

ACKNOWLEDGEMENT

This study will be incomplete without acknowledging my sincere gratitude to al

those who have contributed in some way or other in completing this study.I express a word of gratitude to the management of Shree Devi Institute of social

work for giving me an opportunity to conduct this study.

I also would like to thank our Principal Dr. Suresh Kumar for giving me an

opportunity to conduct this study for his constant support.

I wish to express my profound gratitude and Guide Mr. Ravishankar K.R. for his

valuable guidance precious time spent and help rendered during my study. I am

grateful to him for his advice and support throughout my study which has enabled


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me to complete my term paper successfully.

A special word of thanks to Mr. Ivan Pinto, P&A Officer, Mr. Paul Tauro Pinto Asst.

P&A Officer of Ken Wood Industries Ltd., Mangalore for their continuous help and

encourage of this study.

I am also thankful to my friends who with their valuable advice and support have

contributed for the success of this study.My sincere gratitude to my parents for their great help in the completion of this

study.

Finally I thank all those who have directly indirectly helped me in completion this

study.

Mangalore

Date: 02/04/2007 Nagaraja .V. Billava

CONTENTS

Page No

Chapter - I : Introduction of the Morale 1-9

Definitions

Importance of Morale

Types of Morale

Factors Affecting Morale

Measurement & Morale

Building of high morale

Chapter - II : Company Profile 10-12

Chapter - III : Methodology 13-14

Chapter - IV : Analysis & Interpretation 15-27

Chapter - V : Findings and Suggestions 28-29

Chapter - VI : Conclusion 30

AnnexureBibliography

CHAPTER - I

INTRODUCTION

Employee Morale refers to an attitude of satisfaction with a desire to continue and


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strive for attaining the objectives of a factory. Morale is purely emotional. It is an

attitude of an employee towards his job, his superior and his organization. It is not

static thing, but it changes depending on working conditions, superiors, fellow

workers pay and so on.

Morale may range from very high to very low. High Morale is evident from thepositive feelings of employees such as enthusiasm, desire to obey orders,

willingness to co-operate with coworkers. Poor or low Morale becomes obvious from

the negative feelings of employees such as dissatisfaction, discouragement or

dislike of the job.

Definitions:

Morale is a fundamental psychological concept. It is not easy to define. Morale is the

degree of enthusiasm and willingness with which the members of a group pull

together to achieve group goal. It has been defined differently by different authors.

Different definition of Morale can be classified into three major approaches.

1) Classical approach

2) Psychological approach

3) Social approach

1. Classical approach: According to this approach the satisfaction of basic needs is

the symbol of Morale.

According to Robert M. Guion "Morale is defined as the extent to which the

individual perceives that satisfaction stemming from total job satisfaction".

2. Psychological Approach: According to this approach Morale is psychological

concept i.e., state of mind.According to Jurious Fillipo Morale is a mental condition or attitude of individual

and groups which determines their willingness to cooperate".

3. Social Approach: According to some experts Morale is a social phenomenon.

According to Davis "Morale can be defined as the attitudes of individual and groups

towards their work environment and towards voluntary cooperation to the full

extent of their ability in the best interest at the organization".

Importance of Employee Morale:

Employee Morale plays vital role in the origination success. High Morale leads tosuccess and low Morale brings to defeat in its wake. The plays of Morale is no less

important for an industrial undertaking. The success of failure of the industry much

depends up on the Morale of its employees.


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Types of Morale:

I. High Morale:

It will lead to enthusiasm among the workers for better performance. High Morale is

needed a manifestation of the employees strength, dependability pride, confidence

and devotion. Some of the advantages of high Morale such as:

1. Willing cooperation towards objectives of the organization.2. Loyalty to the organization and its leadership.

3. Good Leadership.

4. Sound superior subordinate relations.

5. High degree of employees interest in their job and organization.

6. Pribe in the organization

7. Reduction in absenteeism and labour turnover.

8. Reduction in grievance.

9. Reduction in industrial conflict.

10. Team building.

11. Employee empowerment.

II. Low Morale:

Low Morale indicates the presence of mental unrest. The mental unrest not only

hampers production but also leads to ill health of the employees. Low Morale exists

when doubt in suspicion are common and when individuals are depressed and

discouraged i.e., there is a lot of mental tension. Such situation will have the

following adverse consequences.

1. High rates of absenteeism and labour turnover.

2. Decreased quality.

3. Decreased Productivity.

4. Excessive Complaints and Grievances.5. Frustration among the workers.

6. Lack of discipline.

7. Increase errors, accidents or injuries.

FACTORS AFFECTING MORALE:

Employee Morale is a very complex phenomenon and is influenced by many factors

on the shop floor. Several criteria seem important in the determinants of levels of

workers Morale such as:

1. Objectives of the organization: Employees are highly motivated and their Moraleis highly if their individual goal and objectives are in tune with organizational goal

and objectives.

2. Organizational design: Organization structure has an impact on the quality of

labour relation, particularly on the level of Morale. Large organization tend to

lengthen their channels of vertical communication and to increase the difficulty of

upward communication. Therefore the Morale tends to be lower. Against this flat


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structure increases levels of Morale.

3. Personal Factors: It is relating to age, training, education and intelligence of the

employees, time spent by them on the job and interest in worth taken by them,

affect the Morale of the employees. For examples if an employees is not imparted

proper training he will have low Morale.

4. Rewards: Employees expect adequate compensation for their services rendered

to the organization. Good system of wages, salaries, promotions and other

incentives keep the Morale of the employees high.

5. Good Leadership and Supervision: The nature of supervision can tell the attitudes

of employees because a supervisor is in direct contact with the employers and can

have better influences on the activities of the employees.

6. Work Environment: The building and it appearance the condition of machines,

tools, available at work place provision for safety, medical aid and repairs to

machinery etc. all have an impact on their Morale.

7. Compatibility with fellow employees: Man being a social animal finds his words

more satisfying if he feels that he has the acceptance and companionship of his

fellow workers. If he has confidence in his fellow worker and faith in their loyalty his

Morale will be high.

8. Job Satisfaction: If the job gives an employee an opportunity to prove his talents

and grow personality, he will certify like it and he will have high morale.

9. Opportunity to share profit: one of the requirements of high morale is possibility

and opportunity of progress in any concern. All worker should be given an

opportunity of the progress and earn high wages without any discrimination.

MEASUREMENT OF MORALE

Morale is basically a psychological concept. As such the measurement of morale is a

very difficult task to measure it directly. However the following methods are more

commonly used to study employee morale.

1.Observation Method:

Under this method evaluator observes the employees on work and records their

behaviour, altitude, sentiments and feelings, which have developed in them. The

changes in the attitude and behaviour of the employee are the indicators of high

and low morale.

2.Attitude Surveys:


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In order to overcome the limitation of the above method attitude survey method is

being largely employed in modern days. This method includes conducting surveys

through questionnaires and interviews. This relates what the workers are looking in

and what step should be taken to improve their approach towards work.

3.Company Records and Reports:

The records and reports relating to Labour turnover, rate of absenteeism, thenumber of goods rejected, strikes and such other things, which are indicators of the

level of morale.

4.Counseling:

Under this method employees are advised to develop better mental health. So that

they can imbide self confidence, understanding and self control. This method is

used to find out the causes of dissatisfaction and then to advice the employees by

way of remedial measures.

The above methods of the measurement of the employees present only the

tendencies or the attitude of the employee morale. The statistical measurement of

morale is not possible because it relates to the inner feelings human beings. We can

say that morale is increasing or decreasing, but can not measured how much it

increased or in creased.

BUILDING OF HIGH MORALE

In order to achieve high morale among the employees the following suggestion may

be followed.

1. Two-Way Communication:-

There should be a two-way communication between the management and the

workers as if exercises a profound influences on morale. The workers should be kept

informed about the organization polices and programmes through conferences,bulletins and informal discussions with the workers.

2. Show Concern.

Large or small every business should have names on desks work stations or

cubicles to show that a real person with worth works there not just a machine. Next

ask their opinion whenever an opportunity arises rather than always telling them

what to do or the way to do it. This allows employees to add their own creative

thoughts to the work process, which then can lead to more of a feeling of

ownership. Finally ask how they are with out wanting to know deeply personal data

the boss can easily show on interest in the individual walkers.

3. Job Enrichment:-

This involves a greater use of the factors which are intended to motive the worker

rather than to ensure his continuing satisfaction with the job he performs the idea is

to reduce employee discontent by changing or improving a job to ensure that he is

better motivated.

4. Modifying the work environment:-


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This involves the use of teams of work groups developing social contacts of the

employees the use of music regular rest breaks.

5. Rotation of Jobs:

This is also one of important techniques to increase employee morale. Job rotation

helps to reduce an employee's boredom.

6. Incentive System:There should be a proper incentive system in the organization to ensure monetary

and non-monetary rewards of the employees to motivate them.

7. Welfare Measures:

Management must provide for employees welfare measures like canteens credit

facilities sport clubs, education for their children e.t.c

8. Social Activities:

Management should encourage social group activities by the workers. This will help

to develop greater group cohesiveness which can be used by the management for

building high morale.

9. Training:

There should be proper training of the employees so that they may do their work

efficiently and avoid frustration when the worker are given training they get

psychological satisfaction as they feel that management is taking interest in them.

10. Workers Participation:

There should be industrial democracy in the organization management should allow

workers participation in management. Whenever a change to be introduced which

effects the workers they must be consulted and taken into confidence workers must

be allowed to put forward their suggestion and grievance to the top management.

11. Offers recognition of the employee efforts:

It takes but a few seconds to say "Nice Job" "Well done", "Marked improvement",

"You 're' on the right road" or any number of other phrases that communicate to theemployee that you care about the job and about them and that you recognize an

improvement in productivity. Also, employees can be given performance awards or

have their name mentioned at staff meetings, posted on a notice boards or in

employee inter office E-mail to say that some one did a note monthly Job. All of

these simple modes of painting out individual team or group behaviour serve as

very strong methods of improving productivity self worth and morale.

CHAPTER- II

COMPANY PROFILE

Kanara wood and plywood industries Ltd. is originally located in Jeppu Mangalore. It

is established in the year of 1972. Kenwood products are widely recognized for their

good quality kenwood products are the first choice of architects, designer interior

decorators builders and consultants.

Kanara Wood and Plywood Industries Ltd. is a company from the house of


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Yenepoya, a prestigious business house. Yenepoya's are well diversified in

construction, granites, hospitality, health care and education. Yenepoya group

promoted the company and products range includes veneers, plywood, block

boards, flush doors and exclusives.

Kenwood products are made from both imported and indigenous species. Some ofthe imported and indigenous species. Some of the imported species, which are used

for kenwood products are African Mahogany, Afromosed, Ako, Ash, Birch, Cherry,

Elm, Makore etc. Some of the indigenous species such as Burga, Champ, Mahogany,

Pali, Poon, Rose Wood, Silver Oak Teak and other varieties of decoration species.

The Kenwood ranges of products are today widely accepted all over the country.

That is because they are made out of selected best quality hard hood and durable,

tough and elegant. Using a variety of higher advanced manufacturing techniques.

Commitment to the highest standards of quality is a part of the Kenwood ethos, it is

proven by the ISO 9001 (Quality Management Systems) and ISO 14001

(Environmental Management Systems) accreditions of Kanara Wood and Plywood

Industries Ltd.

The company has sophisticated equipments for boiling vats, rotary peeling, slicing,

vacuum pressure treatment, drying and guillotine cutting, splicing, gluing,

assembling and pressing of plywood, trimming, sanding and finishing.

ORGANIZATIONAL CHART

Board of Directors


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Managing Director

Executive Director

Director

Production Personnel and Finance Maintenance Marketing

Manager Administrative Manager Engineer Manager

officer

Foreman Personal Assistance Store Marketing

Assistance Accountants Officers Officers

Supervisors Store

Assistance

CHAPTER - III

METHODOLOGY

The value of any systematic research lies in its methodology which is a way to

systematically solve research problems. Methodology helps the investigator to

conduct in a prescribed manner.

Title of the Study:

"A Study on Employee Morale with Special Reference to Kanara Wood & Plywood

Industries Ltd., Mangalore."

Scope of the Study:

For the purpose of the study I have been taken in to consideration only permanent

employees of Kanara Wood & Plywood Industries Ltd. among them I have selected

20 employees as sample.

Objectives of the Study:

1. To know and understand about the employee morale.

2. To find out the various factors leading to employee morale in the organization.

3. To know the level of morale of the employees working in Kanara Wood And

Industries Ltd.

4. To know the level of satisfaction of the employees towards the company.

5. To suggest measures to increase morale of the employees of Ken Wood.


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Methods of Data Collection:

For the purpose of the study the necessary data has been collected from primary

and secondary methods.

1. Primary Data: Primary data required for the study was been collected throughinterview and questionnaire method.

2. Secondary Data: It was collected published books, journals, company records,

files and internet.

Method of Sampling:

Under probability method, simple random sampling is used for data collection.

Limitations of the Study:

1. The study is only limited to Kanara Wood & Plywood Industries Ltd. Mangalore.

2. The study was on 20 selected employees, so their need not be the universal

opinion.

3. Workers are always busy in their work. I is may not have given clear answer.

4. The study is to taken up for the academic purpose.

CHAPTER - IV

ANALYSIS AND INTERETATION

In this chapter the investigator tried to analysis the collected data. The data has

been collected mainly through questionnaire.

PART - A

Age of Respondents:

The employee's age and morale are directly related. Common belief is that younger

workers are more dissatisfied with higher expectations than their elders.

Age No. of Respondents Percentage

18 - 29 years 3 15%

30 - 49 years 13 65%

50 - 58 years 4 20%

Total 20 100%

Of the 20 respondents, 15% are in age group of 18 - 29 years, 65% of the age group

of 30 - 49 years and 20% of the age group 50 - 58 years.

Table No. - 2.

Education Qualification

Inverse relationship between education level and Employee morale. The higher the


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educational level of on employee the lower his morale because he compares his

own attainments with those of others. The higher he thinks he should be the more

dissatisfied he is.

Education No. of Respondents Percentage

SSLC 11 55%

PUC 3 15%Degree 5 25%

Technical 1 5%

Total 20 100%

The above table shows that 55% of respondents have completed SSLC, 15% of

respondents studied up to PUC, 25% of respondent have studied Degree and only

5% respondent have Technical Qualification.

Part - B

Table - 3

Happiness at Work Place

Views No. of Respondents Percentage

Very happy 1 5%

Happy 19 95%

Not Happy - -

Total 20 100%

It is clear from the table that 5% of the respondent is very happy to work as a

employee of Kenwood and 95% of the respondents are happy to work as a

employee of Kenwood.

Table No. - 4Happiness at Job


Very happy 1 5%

Happy 16 80%

Not Happy 3 15%

Total 20 100%

The above table makes it clear that 5% respondents are very happy at their jobs.

80% of the respondents are happy and 15% of the respondents are having thefeeling of not happy at their jobs.

Table - No. 5

Working Environment


Good 4 20%


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Satisfactory 16 80%

Not satisfactory - -

Total 20 100%

This table is shows the views of respondents towards working environment. Here

20% of the respondents are having feeling of good and 80% of the respondents aresatisfied.

Table - No. 6

Working Hours


Very Happy 5 25%

Happy 15 75%

Not happy - -

Total 20 100%

From the above table it is clear that 20% of the respondents are very happy with

the working hours in the industry and remaining 75% of the respondents are happy

with the working hours. It is found in this study that all the respondents have well

opinion towards working hours.

Table - No. 7

Working Condition

It is closely related to the employee morale.


Good 4 20%

Satisfactory 15 75%

Not satisfactory 1 5%

Total 20 100%

The above table shows about the views of respondents towards working conditions.

Here 20% of the respondents are having the feeling of good with working conditionsin the industry, 75% of the respondents are satisfied & 5% of the respondents are

not satisfied.

Table - No. 8

Relationship with Employees


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Good 12 60%

Satisfaction 8 40%

Not satisfaction - -

Total 20 100%

From the above table it is clear that 60% of the respondents are having the feeling

of good and 40% are satisfied the relationship with their employees in the industry.

Table - No. 9

Management Encouragement to Employees Development


Yes 10 50%

No 10 50%

Total 20 100%

The above table shows that 50% respondents are told that management

encourages in over all development of them and remaining 50% of the respondents

are opposite to that statement.

Table - No. 10

Satisfaction about Health & Security measures


Yes 17 85%

No 3 15%

Total 20 100%

The investigator found that majority 85% of the respondents are satisfied with the

health and security measures provided by the company and remaining 15%

respondents are not satisfied.

Table - No. 11

Safety and Welfare Measures

It is one of method of increasing employee morale. The Kenwood Industry provides

safety and welfare facilities to workers.


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Good 2 10%

Satisfactory 17 85%

Not satisfactory 1 5%?????????

Total 20 100%

This table tells about the views and the respondents opinion about safety and

welfare measures. Here 10% of the respondents are having feeling of good, 85%

are satisfied and 5% are not satisfied.

Table - No. 12

Leaves and Holidays


Good 3 15%

Satisfactory 14 70%


Total 20 100%

From the above table is clear that 15% of respondents are having the feeling of

satisfactory, 70% of the employees are satisfied and 15% are not satisfied with

leaves and holidays.

Table - No. 13

Opinion Regarding Work Load


Yes 14 70%No 6 30%

Total 20 100%

Majority (70%) respondents expressed that they have heavy work load in this

industry and remaining 30% of the respondent are opposite to that statement.

Table - No. 14

Management and Employees are allowed to Talk Freely


Yes 10 50%

No 10 50%


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Total 20 100%

The table interprets that 50% of the respondents told that management employees

are allowed to talk freely. And remaining 50% are disagree with that statement.

Table - No. 15

Relationship with Fellow Worker


Good 9 45%

Satisfaction 11 55%


Total 20 100%

This table displays that 45% of respondents are having feeling of good and 45% are

having satisfactory feeling towards their relationship with fellow workers. It is found

in this study that employee have good relations with the fellow workers.

Table - No. 16

Opinion about Supervisor

The supervisor can make or break morale. The supervisor is the first and the last

link with whom the workers come in immediate contact and hence his behavior and

dealings, determine the morale of group.


Motivator 15 75%

Not supervise well 5 25%

Rude - -

Total 20 100%

From this table it is clear that majority 75% respondents have a good perception

(motivator) towards their supervisors and remaining 25% of respondents felt that

supervisors are not supervise well.

Table - No. 17

Relationship with Staffs of Other Department


Good 11 55%

Satisfactory 9 45%


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Total 20 100%

The above table show that 55% of the employees are having feeling of good & 45%

are having satisfactory feeling their relationship with staffs and other department.

Table No. - 18:

Encouragement by the Supervisor about Worker Special Talents


Yes 10 50%

No 10 50%

Total 20 100%

The above table shows that 50% of the respondents are get encouraged by their

supervisor for their special talents and remaining 50% respondents are not get full

support from the supervisors for using their special talents.

Table - No. 19

Attitudes towards Job


Like it 9 45%

Can't say 11 55%

No - -

Total 20 100%

The above table reflects of follows; 45% of respondents are like it their jobs, and

55% of respondents dont want to share anything about their jobs.

Table - No. 20

Opinion on Job Security

Views No. of Respondents PercentageLike it 6 30%

Can't say 14 70%

No - -

Total 20 100%

Here 30% of the respondents truly believe that they have job security in the

industry and remaining 70% of respondent don't want to share anything about the


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matter.

Table - No. 21

Opinion on Shift System


Good 6 30%

Satisfactory 13 65%


Total 20 100%

The table shows the views of respondent towards shift system. Here 30% of the

respondents are having feeling of good, 65% of the respondents are having the

feeling of satisfactory and 5% are not satisfied about the company shift system.

Table - No. 22

Opinion on shift system


Good 6 30%

Satisfactory 13 65%

Not Satisfactory 1 5%

Total 20 100%

The table shows the views of respondents towards shift system. Here 30% of therespondents are having feeling of good 65% of the respondents are giving the

felling of satisfactory and 5% are not satisfied about the company shift system.

Table - No.23

Appreciation from the supervisor, when worker fulfill the work.


Yes 8 40%

No 12 60%

Total 20 100%

The above table shows that 40% of the respondents felt that they are get

application by their supervisor when they are all fulfill the work and remaining 60%

of respondents have the opinion that they are not appreciation by supervisor, when

they are fulfill the works. Here it shows that in Kenwood employees are not getting

enough recognition from their supervisor. Recognition of the employees efforts is

one of the technique of increasing employees morale and productivity.


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Table - No. 24

Opinion on regarding satisfactory level of wants fulfillment through their present

jobs:-


Yes 5 25%

No 15 75%Total 20 100%

It is clear from the table that 25% of respondents felt that they are reached a

satisfied level of their wants through their present jobs But Majority of the

respondents (75%) are opposite to that statement. It is found in this study that

employees have lots of expectation from their jobs.

Table No. 25

Influence of Morale on Production:


Yes 9 45%

No 1 5%

No idea 10 50%

Total 20 100%

The investigators tried to analyses whether the respondent are aware of their

morale. Here 45% of the respondents truly belive that their morale is directly

influence on production, 5% are opposite that statement and remaining 50% of the

respondents one not aware of their morale.

CHAPTER-V

FINDINGS

By the study it is found that:

1. Majority of the respondents are satisfied with working environment health,

security, safety, welfare measures and leave and holidays facilities.

2. Majority of the respondents are having very good relationship with fellow workers

supervisors and staffs of other department.

3. Majority of the respondents have opinion that they are not getting recognitionfrom their supervisor when they are fulfilling the work. It is may demotivated to

employees in the organization.

4. Majority of the respondents expressed that they have heavy work load in the

organization.

5. Majority of the respondents are happy to work as an employee in the

organization. It is shows there level of morale.


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SUGGESTION

To improve the level of Employee Morale, it is better to consider following

suggestion.

1. Management should reduce the work load of the employees.

2. It will be more effective if the management take the steps to introduce

suggestion scheme system for the employees.

3. The management should pay reasonable wage and allowance to the employees.

4. It is better the management should recognize the needs of employees and

encourages employees special talents.

5. It will be better if the management provides incentives to employees so it will

boost in their morale and productivity.

6. Supervisors should maintain coordinal relationship with workers and offers

recognitions of the employee efforts and provide needed guidance to workers.

7. It will be better if management provide performance and potential appraisal in

regularly.8. The management should provide opportunities for career development.

9. It will better if management given performance awards to employees.

CHAPTER-VI

CONCLUSIONMorale is psychological concept. Morale is not a cause but rather the effect or result

of many going awry. Morale drifters from person to person, industry to industry,

level of education age, nature of work etc. Morale may be range from very high to

very low.

By this study it is clear that various faction which influences morale and productivity

of the employees each as Social Security measures, welfare facilities, salary status,

Bonus, heath condition, shift system and recognition of work are getting much


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importance.

To conclude employee morale plays very important role in every organization. Good

employee morale helps to success of the organization. Unless an employee has poor

morale if always a possibility of employee disharmony and also affect smooth

running of the organization.

ANNEXURE

A Study on Employee Morale with Special reference in Kanara Wood Industries.

Respected Sir,

I am Nagaraja V Billava studying in second year MSW [PM&IR] at Shree Devi

Institute of Social Work Mangalore. Conducting study on "Employee Morale" with

special reference in Kanara Wood Industry. I request you to please fill up this

questionnaire and it will be kept confidential.

Part-APersonal Details

1. Name

2 Age

3 Marital Status

4 Qualification

5 Department

6 Year of Experience

Part-B1. Are you happy working in this company?

a) Very happy b) Happy c) Not happy

2. Are you happy in your job?


3. How is working environment in this company?


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a) Good b) Satisfactory c) Not Satisfactory

4. Are you happy with the working hours?


5. How do you find the working condition in your work place?a) Good b) Satisfactory c) Not Satisfactory

6. How is your relationship with the employers?


7. Does your management encourages in over all development of the

employees?

a) Yes b) No

8. Do you felt that your company take care of your health and security as

per company law?

a) Yes b) No

9. What is your opinion about safety and welfare measures provided to this

Company?


10. What do you think about the leaves and holidays provided in this company?


11. Do you have heavy workload in this company?a) Yes b) No

12. Is management and employees are allowed to talk freely?

a) Yes b) No

13. How is your relationship with the fellow workers?


14. What is your opinion about supervisor?

a) Motivator b) Not supervise well c) Rude

15. How is your relation with staffs of other department?


16. Does your supervisor encourage your special talent?

a) Yes b) No


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17. What do you think of your job?

a) Like it b) Can't say c) No

18. Do you fell that all are satisfied with each other?

a) Yes b) Cant Say c) No

19. Do you have job security in your company?


20. What is your opinion about shift system in this company?


21. Does your supervisor appreciate, when you fulfill the work?

a) Yes b) No

22. Do you find the rules and regulation of the company difficult to follow?


23. Do you feel that you have and reached a satisfied level of your wants through

this job?

a) Yes b) No

24. Do you feel your morale is directly influence on production?

a) Yes b) No c) No idea.

THANK YOU

BIBILOGRAPHY

1. Personnel Management : C.B. Memoria

2. Industrial Psychology : P.K. Ghosh & M.B. Ghorpada

3. Personnel and Human Resource Management : P. Subba Rao

4. Principle and practice of Management : Dr. J.N. Chabra

5. Internet Sources

Documents

SHREE DEVI INSTITUTE OF SOCIAL WORK