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Shop for Prescription Medications with ScriptHero Introducing ScriptHero
We’re excited to introduce ScriptHero®, a cost-transparency tool from our colleagues at CoverMyMeds®. It’s called a cost-transparency tool because it gives you a way to search for prescription medications online and compare prices before setting foot in the pharmacy. And that means fewer surprises and hidden costs at the pharmacy counter.
Savings and Convenience
ScriptHero offers a cash price. The cash price is a discounted amount you can pay out of pocket, instead of paying through your health insurance, that is frequently lower than pharmacy list prices.
ScriptHero also provides a convenient way to manage your prescriptions. When you use ScriptHero’s digital marketplace, which includes ScriptHero Pharmacy, you can select the price and location that’s best for you. And once you (or your doctor) send your prescription to ScriptHero Pharmacy, ScriptHero can handle the rest by transferring your prescription to the pharmacy of your choice (see Ashley’s example on p. 6).
ScriptHero Is Good — And Getting Better
We invite you to become an early user of this new McKesson technology platform. We’re working to add more functions, and you can expect to hear more about those exciting improvements in the coming months. Until then, we’re happy to pass on the possibility of savings to you.
Earn 35 Vitality Points! You can earn 35 Vitality Points™ for creating a ScriptHero account.* * You must be eligible to participate in Vitality to earn
Vitality Points.
2. Follow the on-screen directions to create your ScriptHero account or upgrade your existing ScriptHero account.
3. Type in the name, strength and quantity of the medication you want to look up.
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Follow These Steps to Try ScriptHero
You don’t need to fill a prescription or be enrolled in a McKesson medical plan to try ScriptHero. Simply:
Create a ScriptHero account:
• If you’re a U.S.-based McKesson employee, go to mckesson.scripthero.com/sign-up.
• If you’re not a McKesson employee, you can still enjoy ScriptHero discounts at scripthero.com.
TIP If you have a new prescription to fill, ask your doctor to send it to ScriptHero Pharmacy. See Ashley’s example on p. 6.
McKesson HSA and HSA Plus Plan Members Entering your CVS Caremark information ensures that medications on the CVS Caremark HSA Preventive Therapy Drug List show up as $0 for generic medications or 10% of the cost of brand-name medications. If the prescription you enter shows your cost as $0 for a generic medication or 10% of the cost for a brand-name medication, don’t use ScriptHero. Instead, use your McKesson medical plan to fill your prescription.
However, if you’re taking a medication that is not on the CVS Caremark HSA Preventive Therapy Drug List, we encourage you to check out ScriptHero’s cash price. Please note — ScriptHero can’t show how much you pay using your McKesson medical plan at this time. It’s important to look up the cash price of your medication on the CVS Caremark website (or app) by logging on to your CVS Caremark account at www.caremark.com to compare your McKesson medical plan price to ScriptHero’s cash price.
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5. If the ScriptHero cash price is less than what you’d pay through your medical plan, consider using ScriptHero. Under the Choose Your Cash Price section, select the cash price. Then choose a pick-up pharmacy near you and click Select. ScriptHero then gives you a digital card to show to the pharmacist. You can print, text, screenshot or email the card to yourself.
If you use ScriptHero instead of your medical plan benefit, the amount you pay for your medication will not count toward your medical plan’s annual deductible or out-of-pocket maximum.
You can use money from your health savings account to pay for the medication.
4. Enter your zip code to compare ScriptHero cash prices at local pharmacies. If you’re enrolled in the McKesson HSA or HSA Plus medical plan, be prepared to enter information from your CVS Caremark prescription medication ID card.
If you’ve already met or plan to meet your medical plan’s deductible or out-of-pocket maximum so McKesson will pay all or a portion of the cost of your medical expenses, be sure to carefully consider if using ScriptHero makes the most sense for you. Generally, once you’ve satisfied your deductible, your McKesson medical plan pays 80% of the cost of generic and preferred brand-name medications (outside of the preventive medication lists) and 60% of the cost of non-preferred brand-name medications. Also, once you’ve satisfied your out-of-pocket maximum, the plan pays 100% of eligible expenses.
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ScriptHero in Action
Samantha just learned about ScriptHero and wants to see how it can work for her.
Samantha recently filled a prescription medication through her McKesson medical plan. She paid $250 out of pocket at the pharmacy she usually visits, and that amount counted toward her deductible.
She visits the ScriptHero website to compare prices for the prescription medication she recently filled.
She creates a profile and searches for her medication.
Before Samantha fills her next prescription, she plans to compare the ScriptHero cash price to the price she’d pay using her McKesson medical plan.
Samantha learns that she could’ve paid as little as $50 at a convenient pharmacy by paying the ScriptHero cash price. Although those $50 wouldn’t have counted toward her medical plan’s deductible, paying $200 less for her medication may have made a big difference for her budget.
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ScriptHero’s cash price may not be the lowest. It’s important to compare ScriptHero’s cash price to your medical plan’s price before filling your prescription.
ScriptHero in Action
George needs a refill for his medication. He has recently learned about ScriptHero and decides to give it a try.
George is almost out of his acid reflux medication, Omeprazole, and needs to refill his prescription. He checks the label on his medication and sees he has one refill left.
George is a U.S.-based McKesson employee and an HSA plan member, so he goes to mckesson.scripthero.com creates an account and searches for Omeprazole.
He enters his zip code and information from his CVS Caremark prescription medication ID card.
ScriptHero generates a card for George to show the pharmacist when he picks up the medication at his newly selected pharmacy location.
George compares the lowest cash price he found on ScriptHero to the price he’d pay using his McKesson medical plan. Since the ScriptHero cash price is lower, he chooses that pharmacy and clicks Select.
Curious about how much the medication would cost through his McKesson medical plan, George logs on to the CVS Caremark website (www.caremark.com) to see how much he’d pay with insurance.
George calls his current pharmacy to have them transfer his prescription to the pharmacy he selected on ScriptHero.
ScriptHero shows George a list of pharmacies near his home and how much his Omeprazole medication costs at each pharmacy.
Refill #
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The cash price George pays for his prescription doesn’t count toward his medical plan deductible or out-of-pocket maximum since he didn’t use his McKesson medical plan, but he does benefit from paying less for his medication thanks to ScriptHero.
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ScriptHero in Action
Ashley learned about ScriptHero a few weeks ago and created an account. Here’s how she uses ScriptHero when getting a new prescription from her doctor.
Ashley has a painful sore throat that won’t go away and decides to see her doctor.
The doctor tells her she has strep throat and prescribes an antibiotic. Then the doctor asks Ashley, “Which pharmacy would you like to use for your prescription?”
Ashley responds, “ScriptHero Pharmacy, please.”
Ashley decides to compare the ScriptHero price to the price she’d pay using her McKesson medical plan. She logs on to the CVS Caremark website (www.caremark.com) to see how much she’d pay with insurance.
ScriptHero Pharmacy appears in the doctor’s computer system like any other pharmacy.
Ashley sees that her prescription would cost less with ScriptHero. So she goes back to the ScriptHero website, chooses a convenient pharmacy and clicks Select.
Ashley gets a text message from ScriptHero Pharmacy with a code for her prescription. She follows the prompts in the text to activate her prescription and begins shopping on the ScriptHero website for ScriptHero’s lowest price for her medication.
ScriptHero generates a card for Ashley to show the pharmacist when she picks up her prescription.
Ashley’s prescription purchase doesn’t count toward her McKesson medical plan deductible or out-of-pocket maximum.
ScriptHero, please
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ScriptHero in Action
Raymond is enrolled in the McKesson HSA Plus plan. He recently learned about ScriptHero and created an account. He has a recurring prescription he needs to refill and decides to give ScriptHero a try.
Raymond logs on to his ScriptHero account and searches for his medication.
He enters his zip code and information from his CVS Caremark prescription medication ID card.
Raymond sees that his prescription costs $0 using his McKesson medical plan because it’s on the HSA Preventive Therapy Drug List. Since his price is $0 through his McKesson medical plan, he uses that to fill his prescription instead of ScriptHero.
He chooses the CVS Caremark pharmacy closest to his home and shows his CVS Caremark ID at checkout.
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Frequently Asked Questions
What is ScriptHero?ScriptHero is a cost-transparency tool from our colleagues at CoverMyMeds. It’s called a transparency tool because ScriptHero’s digital marketplace is designed to help you compare prices at local pharmacies so you can make informed decisions before purchasing prescription medications. ScriptHero offers a cash price, which may be lower than prices at your local pharmacies or through your medical plan. Before using your McKesson medical plan (or any other medical plan) and paying the full price for a medication (or your coinsurance price once you’ve met your deductible), check ScriptHero’s cash price to make an informed decision.
What do I need to know before using ScriptHero? There are three important things to keep in mind when using ScriptHero:
1. ScriptHero is used in place of your McKesson medical plan.
2. ScriptHero’s cash price may not be the lowest. That’s why it’s important to compare ScriptHero’s cash price to your medical plan’s price before filling your prescription.
3. The cash price you pay with ScriptHero doesn’t count toward your McKesson medical plan deductible or out-of-pocket maximum.
How will the tool be improved? We’re working on many new and exciting improvements for ScriptHero. For example, we’re working to add functions, such as:
1. Real Time Benefit CheckWith this function, ScriptHero will be able to compare your medical plan’s price for you.
2. Deductible and Out-of-Pocket Maximum ApplicationWith this function, your ScriptHero purchases will count toward these important amounts.
How does this tool support our Team McKesson strategy?As part of our transformational growth strategy, we’re playing to win in a changing market by reinventing the pharmacy experience for patients. Patients of every variety. Patients who are sometimes loved ones and friends. And patients who are sometimes us.
ScriptHero is a good example of how we’re reaching across the McKesson enterprise to work together in new ways that will enable us to provide ourselves with a valuable tool while providing critical feedback to our business.
Why should I try ScriptHero? Using ScriptHero can help you be better equipped to make an informed decision for yourself and your family each time you need a prescription medication.
Can I earn Vitality Points for trying ScriptHero? If you’re participating in Vitality, you can earn 35 Vitality Points once per lifetime for creating a ScriptHero account. When creating your ScriptHero account, you need to provide your McKesson employee ID.
If I don’t need a prescription medication, should I try ScriptHero?You may not need a prescription today, but we invite you to check out the ScriptHero website, create a profile and search for a medication to get a feel for ScriptHero.
Who is eligible to use the version of ScriptHero that’s specific to McKesson employees? All U.S.-based McKesson employees.
Who is eligible to access the regular version of Scripthero using scripthero.com?The regular version of ScriptHero at scripthero.com is free for anyone who can potentially benefit from shopping and comparing prescription medication prices in the U.S. before going to the pharmacy.
Am I required to try ScriptHero?No. Use of this tool is voluntary.
Is ScriptHero free to use?Yes. You can use ScriptHero at no cost to you.
Do I need to be enrolled in a McKesson medical plan to use ScriptHero? No. ScriptHero is available to all U.S.-based McKesson employees. Go to mckesson.scripthero.com/sign-up to find cash prices on prescription medications.
Can family members use ScriptHero?Yes. Family members can use the regular version of ScriptHero at scripthero.com.
I set up a ScriptHero account months ago. Can I keep using my original ScriptHero account?Yes, but you need to upgrade it to have the same experience as other McKesson employee participants. Here’s how:
• Go to mckesson.scripthero.com/upgrade.
• Log on to your ScriptHero account.
• Follow the prompts to upgrade your ScriptHero account.
• Accept the Terms of Service and the Privacy Policy.
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TIP It takes approximately four to six weeks for the Vitality Points to appear on your Vitality profile.
Please note that these functions aren’t currently available.
What does ScriptHero mean by ‘cash price’? The ‘cash price’ is the price of your medication with ScriptHero instead of the price available through your McKesson medical plan (or any other plan). At this time, the amount you pay using ScriptHero doesn’t count toward your medical plan’s annual deductible or out-of-pocket maximum. You may wish to carefully consider this before using ScriptHero if you’re planning to meet your medical plan’s deductible so that McKesson will pay for a portion of the cost of your medical expenses. Generally, once you’ve satisfied your deductible, your McKesson plan will pay 80% of the cost of generic and preferred brand-name medications (outside of the preventive medications lists) and 60% of the cost of non-preferred brand-name medications. Also, when you meet your out-of-pocket maximum, the plan pays 100% of eligible expenses.
Will the cash price I pay with ScriptHero count toward my McKesson medical plan deductible or out-of-pocket maximum?Not at this time. The cash price you pay with ScriptHero won’t count toward your plan deductible or out-of-pocket maximum. Carefully consider this before using ScriptHero. ScriptHero is used in place of your McKesson medical plan.
We realize that there’s room for improvement around the way these benefits work together, and we’re excited about what the future holds. Until then, your health matters, and ScriptHero is one way we’re doing what we can to make better health more affordable. The goal is to give you all the information you need to make the right decision when choosing care for yourself and your family, including making you aware of potential savings on medications when you pay cash.
I want to compare the ScriptHero price to my medical plan’s prescription medication benefit. What do I need to do?If you’re a McKesson HSA or HSA Plus plan member, it’s important to compare ScriptHero’s prices to the prices on the CVS Caremark website (or app) by logging on to your CVS Caremark account at www.caremark.com.
If you’re enrolled in a different medical plan, check your prescription medication carrier’s website.
How does ScriptHero compare?The ScriptHero price is lower than the GoodRx price 85% of the time.* It’s also frequently lower than the price you’d pay with a medical plan.**
Can I use my health savings account to pay ScriptHero’s cash price?Yes, you can pay ScriptHero’s cash price for your prescription medication with your health savings account.
My prescription medication is on the CVS Caremark HSA Preventive Therapy Drug List, so I pay $0 or only 10% of the cost for it. Should I use ScriptHero?No. Instead, use your McKesson medical plan to pay $0 for preventive generic medications and 10% of the cost for brand-name medications.
My prescription is in the class of controlled substances. Will I be able to fill it using ScriptHero?No. Controlled substances, such as opioids, are not currently available through ScriptHero.
I get my prescription medications by mail order. Can I still compare prices on ScriptHero?Yes. Compare ScriptHero’s cash price to the price you’re currently paying through your mail order program. Although ScriptHero doesn’t offer a mail order program at this time, we encourage you to compare prices, in case you want to use ScriptHero down the road.
Does ScriptHero offer home delivery for my prescription medication purchases? Not at this time, however, home delivery may be available to you through Health Mart®. There are thousands of locally owned and operated Health Mart pharmacies across all 50 states — and chances are there’s one near you. Go to www.healthmart.com and enter your zip code to find a Health Mart pharmacy near you.
What if my pharmacist doesn’t recognize the ScriptHero card?Ask them to try using the numbers (Member ID, BIN, PCN, Rx Group) on the ScriptHero card instead of your prescription medication ID card.
Does ScriptHero have access to my prescription medication information?Yes. ScriptHero has access to the prescription information you decide to share with ScriptHero. Learn more at scripthero.com/privacy-policy.
Can I keep using ScriptHero during the COVID-19 pandemic?Yes. ScriptHero allows you to compare prescription medication prices in the safest space possible — your home. Although you may still need to leave your home to pick up prescriptions, many pharmacies (such as Health Mart) offer delivery, curbside pickup and drive-thru services to help you access medications safely and conveniently. At pharmacy drive-thru’s, consider using a printed copy of your ScriptHero card to help limit the spread of germs.
9 * Based on head-to-head pricing comparison of the top 34 generic medications in the U.S. by volume for 2019. ** ScriptHero’s cash price may not be the lowest. It’s important to compare ScriptHero’s cash price to your medical plan’s price before filling your prescription.
Your Feedback Is WelcomeYou have an important role to play as we reinvent the pharmacy experience together, and the ideas you share with us today will help us increase ScriptHero’s value tomorrow. Please share your feedback with us at [email protected].
HR Support Center855.GO.MCKHR (855.466.2547) Press 1 for the McKesson Benefits Center for ScriptHero questions. Benefit experts are available 7 am - 6 pm CT, M-F. Oprime 1 para asistencia en español a través del McKesson Benefits Center.
August 2020
Try ScriptHero before your next prescription medication purchase.
For iPhone:
1. Go to the ScriptHero website (mckesson.scripthero.com) on your phone.
2. Tap the on your phone’s browser.
3. Tap Add to Home Screen.
4. Tap Add.
For Android:
1. Go to the ScriptHero website on your phone.
2. Tap the on your phone’s browser.
3. Tap the .
4. Tap Save.
Add ScriptHero to Your Home Screen
Although ScriptHero doesn’t offer an app at this time, the ScriptHero website is mobile-friendly. Here’s how you can add ScriptHero to your phone’s home screen so you can check the price of your medication with a few taps.
