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Housing Options - Here to Help - Your Housing Options in Stockport 2011
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Equipment andadaptations service
Resettlement Services
“Here to help”
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Equipment and adaptations service
If you are a Stockport Homes’ customer with a disability and you want to make sure you can live safely and independently within your own home, you can get in touch with the Adaptations Service at Stockport Homes. Stockport Homes can offer certain adaptations within the home to assist people to remain independent within their own environment.
Stockport Council’s Social Care Department provides a range of equipment to help meet your needs and enable you to maintain your independence. If it is found that providing equipment will meet your needs then Social Care will arrange this for you. There are different types of equipment that can be provided including:
• Equipment to help with bathing such as a bath board, bath seat or shower chair• Equipment to help access the toilet such as a raised toilet seat, toilet frame or commode• Equipment for people who have difficulty preparing a meal such as a perching stool, kettle tipper or tap turners.
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If you think you can benefit from such equipment you can contact Social Care directly:
Social Care (Adult) 0161 217 6029Social Care (Children) – 0161 217 6028
What is an Adaptation?
An adaptation is a physical alteration to your home to allow you to live as independently as possible.
There are two types of adaptations:
1. Minor Adaptations, such as:• Grab rails• A half-step• A door entry system.
2. Major Adaptations, such as:• A through-floor lift• A stair-lift• A level access / walk-in shower• An outside ramp• A track hoist• A transfer lift• Widening doorways • Moving light switches and plug
sockets.
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Equipment and adaptations service
Assessment procedure
If you require equipment or a minor adaptation then an Occupational Therapist or Equipment and Adaptation Officer will generally complete a telephone based assessment of your needs and provide the necessary equipment or order the work for the minor adaptation through Stockport Homes.
If you require a major adaptation you will receive a visit from either the Adaptations Officer or a Tenancy Support Officer, who will discuss your situation and options with you.
If following this visit the outcome is that you might still require an adaptation, a request will be passed to Social Care for a full assessment.
How can I access the service?
You can access the service by contacting the Adaptations Officer at Stockport Homes or your Area Housing Office.
You can also contact Social Care on the numbers detailed on page 3.
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How much will it cost me?
All adaptations for Stockport Council tenants are free of charge. However there is a limited amount of money allocated for this work each year and Stockport Homes must ensure that spending is targeted as effectively as possible.
How long will it take?
Minor adaptations will be completed within 10 working days.
If eligible for a major adaptation, Social Care will classify your priority for an adaptation as either immediate, high or low. The time taken to complete the adaptation is based on the priority given.
In the first instance you will be visited by a Stockport Homes surveyor to assess the property and draw up the technical specification for the adaptation. This visit will be completed within three working days if your assessment concludes you are an immediate priority, five working days if you are assessed as high priority and 10 working days if you are a low priority.
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Equipment and adaptations service
Description of work Completion Target
Completion Target
Completion Target
Immediate Priority
High Priority Normal Priority
Moving light switches and plug sockets
5 working days 10 working days
20 working days
Over bath showers 20 working days
30 working days
40 working days
Widening of doors 10 working days
15 working days
20 working days
Level access showers 40 working days
50 working days
60 working days
Ramps 15 working days
40 working days
60 working days
Straight stair lifts 25 working days
35 working days
60 working days
Curved stair lift 35 working days
45 working days
70 working days
Track hoist 15 working days
40 working days
60 working days
Transfer lift 30 working days
40 working days
60 working days
Through floor lifts 30 working days
40 working days
60 working days
Closomat toilet N/A 40 working days
60 working days
Ground floor toilet N/A 40 working days
60 working days
Fencing 15 working days
40 working days
60 working days
Target timescales for the main types of major adaptations are detailed below:
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What happens after the adaptations have been completed?
All adaptations come with a warranty from the Contractors who fit them. When your adaptation is fitted you will be given the contact details of who to speak to should there be a problem with your adaptation during the life of the warranty. This will be explained to you when your adaptations are installed.
After the warranty expires you will need to report any problems with your adaptations to our Repair Team at the Contact Centre on 0161 217 6016.
Stockport Homes will arrange regular servicing of particular adaptations, for example stair-lifts.
Accessing our servicesThis leaflet gives you information about the equipment and adaptations service. If you would like a copy in large print, Braille, on audio tape or CD, please contact the Social Inclusion Team on 0161 474 2860 or email: [email protected]
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