4
Ship’s Store: Providing Service With A Smile Story and photo by Mass Communication Specialist 3rd Class Jacob D. Galito USS ENTERPRISE, At Sea – Personnel assigned to the ship’s store aboard aircraft carrier USS Enterprise (CVN 65) increase morale by providing the crew with their services both day and night. The purpose of the ship’s store is to give Sailors the opportunity to purchase various goods, such as snacks, hygiene supplies and uniform items, while out to sea. “We provide daily necessities needed for day-to-day living along with extra items requested by the crew,” said Ship’s Serviceman Chief Petty Officer (SW/AW) Lisa Jones, Retail Sales Leading Chief Petty Officer. The Big E’s ship’s store is part of Supply department’s S-3 division and is manned by Sailors rated as Ship’s Servicemen (SH). Much like any customer service job, S-3’s mission is to remain focused on offering quality service to service members. “My job supports Enterprise’s mission by ensuring all Sailors are offered necessities and a little taste of home,” said Ship’s Serviceman 3rd Class Erin Bruce, command ship’s store night-shift supervisor. “Whether they need soap to get clean after a long day at work, or they want their favorite chocolate bar from home…anything we can do to assure our shipmates’ heads are on the task at hand.” Similar to a convenience store’s hours, the ship’s store is open virtually 24 hours per day, with the exception of restocking and muster times. “We strive to provide our shipmates with a friendly atmosphere, where they feel a little bit (better) when they walk out,” said Bruce, The personnel working in Enterprise’s ship’s store recognize the morale-boosting benefits of providing a quality experience for Sailors. “I am from a small town where everyone knows everyone. I like my shift to be run the same way,” said Bruce. “I want Enterprise Sailors to feel like they know the person behind the counter, not just their last name.” While the day shift may be busier and require personnel to interact with more customers, the night shift staff has the equally important task of ensuring the store is prepared for the morning rush at 0900. “The ship’s store is restocked daily, or as needed,” said Jones. “We move stock from the storeroom normally twice a day.” Since the ship’s store provides a service for everyone aboard Big E, there is a limit on S-3’s stock. However, with the all-hands effort during evolutions such as replenishments at sea and on-loads while in port, Supply department is able to provide a constant service for the crew. Services like the ship’s store allow Enterprise to remain at sea for longer periods of time. In addition to the obvious benefits of the ship’s store, there is a greater advantage for Big E Sailors who purchase items at the store. All profits from the ship’s store go toward Enterprise’s Morale, Welfare and Recreation (MWR) program. This, in turn, provides an additional boost to shipboard morale through MWR-sponsored events. “Our role for MWR is to provide profits to them at the end of every accounting period,” said Jones. “We hope that all personnel aboard take away that they have a friendly local mart that welcomes the crew,” said Jones. “If you come in with a frown, you will leave with a smile.” Any Sailor needing uniform items not provided aboard can go to www.mynavyexchange.com and click on the “shop uniforms” tab, or call 1-800-368-4088, and place an order.

Ship’s Store: Providing Service With A Smile

  • Upload
    us-navy

  • View
    216

  • Download
    0

Embed Size (px)

DESCRIPTION

USS ENTERPRISE, At Sea – Personnel assigned to the ship’s store aboard aircraft carrier USS Enterprise (CVN 65) increase morale by providing the crew with their services both day and night.

Citation preview

Page 1: Ship’s Store: Providing Service With A Smile

June 3, 2012 Issue“We are Legend”Newsletter Edition

USS Enterprise (CVN 65)

The Shuttle Ship’s Store: Providing Service With A SmileStory and photo by Mass Communication Specialist 3rd Class Jacob D. GalitoUSS ENTERPRISE, At Sea – Personnel assigned to the ship’s store aboard aircraft carrier USS Enterprise (CVN 65) increase morale by providing the crew with their services both day and night. The purpose of the ship’s store is to give Sailors the opportunity to purchase various goods, such as snacks, hygiene supplies and uniform items, while out to sea. “We provide daily necessities needed for day-to-day living along with extra items requested by the crew,” said Ship’s Serviceman Chief Petty Officer (SW/AW) Lisa Jones, Retail Sales Leading Chief Petty Officer. The Big E’s ship’s store is part of Supply department’s S-3 division and is manned by Sailors rated as Ship’s Servicemen (SH). Much like any customer service job, S-3’s mission is to remain focused on offering quality service to service members. “My job supports Enterprise’s mission by ensuring all Sailors are offered necessities and a little taste of home,” said Ship’s Serviceman 3rd Class Erin Bruce, command ship’s store night-shift supervisor. “Whether they need soap to get clean after a long day at work, or they want their favorite chocolate bar from home…anything we can do to assure our shipmates’ heads are on the task at hand.” Similar to a convenience store’s hours, the ship’s store is open virtually 24 hours per day, with the exception of restocking and muster times. “We strive to provide our shipmates with a friendly atmosphere, where they feel a little bit (better) when they walk out,” said Bruce, The personnel working in Enterprise’s ship’s store recognize the morale-boosting benefits of providing a quality experience for Sailors. “I am from a small town where everyone knows everyone. I like my shift to be run the same way,” said Bruce. “I want Enterprise Sailors to feel like they know the person behind the counter, not just their last name.” While the day shift may be busier and require personnel to interact with more customers, the night shift staff has the equally important task of ensuring the store is prepared for the morning rush at 0900. “The ship’s store is restocked daily, or as needed,” said

Jones. “We move stock from the storeroom normally twice a day.” Since the ship’s store provides a service for everyone aboard Big E, there is a limit on S-3’s stock. However, with the all-hands effort during evolutions such as replenishments at sea and on-loads while in port, Supply department is able to provide a constant service for the crew. Services like the ship’s store allow Enterprise to remain at sea for longer periods of time. In addition to the obvious benefits of the ship’s store, there is

a greater advantage for Big E Sailors who purchase items at the store. All profits from the ship’s store go toward Enterprise’s Morale, Welfare and Recreation (MWR) program. This, in turn, provides an additional boost to shipboard morale through MWR-sponsored events. “Our role for MWR is to provide profits to them at the end of every accounting period,” said Jones. “We hope that all personnel aboard take away that they have a friendly local mart that welcomes the crew,” said Jones. “If you come in with a frown, you will leave with a smile.” Any Sailor needing uniform items not provided aboard can go to www.mynavyexchange.com and click on the “shop uniforms” tab, or call 1-800-368-4088, and place an order.

Page 2: Ship’s Store: Providing Service With A Smile

Sunday, June 3, 2012Page 2 The Shuttle

The Shuttle is published and printed daily underway and bi-weekly in port by the USS Enterprise (CVN 65) Media Department, FPO AE 09543-2810. This newspaper is an authorized publication for members of the Department of Defense. Please direct all story ideas, questions and comments to MC1 (SW) Steve Smith at [email protected].

Public Affairs OfficerLt. Cmdr. Sarah T. Self-Kyler

Executive OfficerCapt. G. C. Huffman

Commanding OfficerCapt. William C. Hamilton, Jr.

EditorsMC2 (SW) Kristin L. Grover MCSN Brian G. Reynolds

The Shuttle

USS Enterprise (CVN 65)

Command Master Chief CMDCM (AW/SW) Dwayne E. Huff

Big E Happenings

*** Make sure to vote for your favorite contestant. If you missed the show, check it out on SITE TV. ***

Information Assurance Note

Be aware of possible Internet fraud using CitiBank as part of the spoofing scam. The subject of the e-mail contains the following: Subject: Blocked Account Notice.

The e-mail contains language that states the account was closed due to failure to access the account three times.

If you receive an e-mail like this from CitiBank, forward it (without clicking on any of the links) to “[email protected],” which is CitiBank’s Internet Security Specialist team and DELETE it without opening/clicking on any of the links within the e-mail. If you click on a link, you may be infected with malware that targets your personal banking account information.

Do not open any e-mail/attachments from unknown sources and report all suspicious activity to the Information Assurance Office J-dial 5776 or e-mail [email protected].

NEW E-MAIL PHISHING SCAM

Idol Performance Highlights

Page 3: Ship’s Store: Providing Service With A Smile

Sunday, June 3, 2012 Page 3The Shuttle

In the NewsBy Lauren King, THE VIRGINIAN-PILOT, Photos from WAVY.com A tornado that swept through downtown Hampton on Friday evening knocked out power to more than 5,000, damaged tents for the weekend’s Blackbeard Pirate Festival and moved a yacht from the water at the Hampton Yacht Club into a parking lot. Shortly before 8 p.m., storms that produced waterspouts were spotted near the Monitor-Merrimac Memorial Bridge-Tunnel. About 15 minutes later, one moved onto land in Hampton. The tornado knocked over trees and power poles and darkened the downtown area, said Cpl. Jason Price, a Hampton police spokesman. A gas-main break was reported in the 500 block of Bridge St. near the Hampton Yacht Club. Damage was also reported to homes in Merrimac Shores, according to the National Weather Service in Wakefield. No serious injuries or major structural damage was reported, Price said. Emergency crews planned to work overnight to clear streets, and residents were encouraged to stay home. Through it all, the weather service reported that 2 to 3 inches of rain had fallen in the region. Traffic was moving slowly on the interstate highways because of water that ponded. Virginia Department of Transportation crews were working to clear drains and block lanes with standing water. Some interstate exits were closed in Newport News because city streets were flooded. Until early Saturday morning, Hampton Roads, the Eastern Shore and northeastern North Carolina were under a tornado watch. In addition to the 5,000 customers without power in Hampton, Dominion Virginia Power reported about 2,000 customers in other parts of southeastern Virginia and northeastern North Carolina were without electricity. Several tornado warnings were issued, and a funnel cloud was reportedly seen in Elizabeth City, N.C., about 5:30 p.m. Damage, however, was not consistent with a tornado touching down, City Manager Rich Olson said. Skies returned to normal Saturday. Showers and storms moved out of the area by early afternoon, according to the weather service. It would eventually be mostly sunny with high temperatures near 80 degrees.

National Weather Service Confirms Hampton Tornado

Page 4: Ship’s Store: Providing Service With A Smile

Sunday, June 3, 2012The ShuttlePage 4

Big E Entertainment

AWR3 Nicholas Evans, from Palo Alto, Calif., joined the Navy four years ago to serve his country and see the world. Evans enjoys long walks on the beach and surfing. His future goals include earning a college degree and advancing in rank.

Aircrew Rescue Swimmer 3rd ClassNicholas Evans

ABEAN Aaron Mason, from Lumberton, N.C., joined the Navy three years and nine months ago to better himself and make his parents proud. In his spare time, he enjoys listening to music and hanging out with friends. Mason hopes to advance in rank and further his education.

Aviation Boatwain’s Mate (Equipment) AirmanAaron K. Mason

Sailors of the Day