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S MBoutique hotel and nstitute of ospitality
Company Background
The Shinta Mani Hotel was opened in 2003 and
is managed by BMC Management. The 18-room
boutique hotel lies on the site of the former post oce
in the heart of the old French Quarter in Siem Reap,
and features a restaurant, swimming pool, spa, library
and art gallery.
nstitute of ospitality
In June 2004, the Shinta Mani Institute of Hospitality was
opened, with 24 students completing a nine-month
culinary course. Since 2007, students are able to attend
on-the-job training in all areas relevant to the hotel
business, such as front oce, housekeeping, food and
beverage and kitchen operations.
In addition to the free education, students also
receive a monthly stipend, uniforms, meals, study
materials and a weekly supply of four kilograms of
rice for their families. To qualify for a training course
at Shinta Mani, students need to be orphans, from a
single parent or large family with an income of less
than US$10 per month, or be physically challenged.
Tong Nika is in her early twenties and comes from
Kampong Thom Province, more than 150km from
Siem Reap. Her father is a local village musician
who earns around a dollar a day. She has one
older brother and two younger sisters. She had to
stop her study as her parents could not support
her and so she joined the Institute of Hospitality.
Tong joined the culinary training program to
achieve her dream of becoming a chef.
Working for thepeople makes me
feel good!
Chitra Vincent,General Manager
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The hotel is not able to provideaccommodation for the students.
If they come
from other provinces, they have to stay with
relatives or at Buddhist monasteries, which in
Cambodian cities often also serve as student
hostels. Due to the ongoing tourism boom in
Siem Reap, Shinta Mani graduates are usually
able to nd a job within two months of
completing their training. Since its inception,
the Institute has been able to place all of its
graduated students in permanent jobs inCambodia that pay US$
60-130 per month
two or three times the countrys average income.
Sek Sin comes from the Bakong District, around 15km from Siem
Reap. His parents are farmers who earn
less than US$20 a month. He has four brothers and sisters and
his parents are unable to support their
education and welfare. Sek Sin came to Siem Reap to live with
his aunt, who was also struggling to
get by. Sek Sin was passionately driven to pursue training so he
could nd a job that would allow
him to support his familys future. Sek has a great interest in
housekeeping and is now learning at the
Institute of Hospitality the required skills to join the
profession.
The Institute is funded through individual donations as well as
from the operation of the hotel.
About US$50 per month is needed to
cover the expenses for one student. In
total the Institute has costs of US$ 33,000
per year for 28 students.
Shinta Mani has received numerous
awards for its work in sustainable
development and community initiatives,
including one of the two highly-
commended awards for Best for Poverty
Reduction, at the 2006 World Travel Mart
(WTM) in London. At the Asia Spa Awards
2008 it was nominated as the Socially
Responsible Spa of the Year.
GOs often have a short-term
approach, since they rely on donors.
Shinta Mani, however, thinks long-
term. With its oce facilities, sta
and cars it can save most of the
administrative costs, while using
the donations for the projects
themselves.
Chitra Vincent, General Manager
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OutlookIn order to meet the increasing demand for accommodation
in Siem Reap, the hotel will expand its
facilities to 30 rooms without changing its concept. The
Institute of Hospitality will be extended to
provide training opportunities for 50 students in Siem Reap.
Additional branches are being planned
in cities throughout Cambodia and Laos.
Contact
Shinta Mani
Ms. Chitra Vincent General Manager
Address: Junction of Oum Khum and 14th Street, Siem Reap,
Cambodia
Phone: +855 63 761 998Fax: +855 63 761 999
Email: [email protected]
Sources
www.shintamani.com
www.shintamani.com/community
