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Work With Me! Leveraging Multi-Generational Knowledge for Results . Sherri Petro. 2010 . The Objectives. Define the generational mix. Discuss the consequences of four generations in the workplace. - PowerPoint PPT Presentation
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A Partner in
Sherri Petro
Work With Me! Leveraging Multi-Generational
Knowledge for Results
2010
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The Objectives
♦ Define the generational mix.♦ Discuss the consequences of four
generations in the workplace. ♦ Share best practices to leverage what we
know to gain the results we seek.
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Generation Mix
♦ Traditionalists – Born 1925-45– 65-85 years
♦ Baby Boomers – Born 1946-64 – 46-64 years
♦ Generation X – Born 1965-80– 30-45 years
♦ Generation Y – Born 1981-1996?– Under 30…
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National Landscape 2006
6.5%
41%
30%
22.5%
Traditionalists
Baby Boomers
Generation X
Generation Y
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Clarifying Question
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Affects in the Workplace
♦ Work ethic♦ Time sensitivities♦ Different
communication vehicles
♦ Retention♦ Subscription to
technology
♦ Work priorities♦ Company loyalty♦ Meeting
management♦ Change♦ Level of respect♦ Entitlement♦ Training
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Generational Group Exercise
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Generational Group Discussion
1. What motivates your generation?
2. What are you most proud of about your generation?
3. What do you wish the other generations appreciated about yours?
Traditionalists
♦ Think “S”–Safety–Security –Stability –Structure
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Traditionalists Work Style♦ Respect for authority♦ Command and control♦ Can be tough for them to use
their own judgment ♦ Why customize? ♦ Believe in the value of work
more than finding personal meaning
♦ Separation of work and home♦ Acknowledged for what they
know as well as what they do
Baby Boomers
♦Think “P”–Prestige–Power–Perks–Process
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Baby Boomers Work Style
♦ All about respect♦ Self-improvement♦ Strong work ethic♦ Desire flexibility ♦ Optimistic and idealistic♦ Struggle with work/life balance♦ Into symbols of recognition as rewards
Gen X
♦Think “F”–Flexibility–Freedom–Fun
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Generation X Work Style
♦ Job movement♦ Money-motivated ♦ Like to solve their own problems♦ Multi-taskers♦ Fiercely independent♦ Direct communicators versus reading in
between the lines
♦ Informal♦ Results-oriented♦ Quick study♦ Sound byte processing♦ Work solo and yet on teams♦ Need for external recognition as reward
Gen Y
♦Think “C” –Cause–Community–Creativity
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Generation Y Work Style♦ Digital natives♦ Work on their own
terms♦ Think globally♦ Have positive
expectations♦ Want customization♦ Desire interactivity♦ Express to express --
not impress
♦ Multi-taskers♦ Desire mutual respect♦ Ready for
collaboration♦ Want to make a
difference♦ Celebrate diversity♦ Acknowledgement for
being here♦ Looking for an
experience
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Start with Similarities*
♦ We receive great reward – For the work we do– From the people we work with– And the belief that we are contributing to
society and our current jobs♦ We receive great satisfaction from our
accomplishments at work
• CCL Emerging Leaders Research by Ross DePinto, 2003
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Generational Similarities
♦ We have – A desire to learn – A desire to be acknowledged– A desire to be rewarded
♦ We want – To be trusted, valued and respected– To succeed
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Getting to Results
♦ Commit to educating and leveraging generational differences.
♦ Concentrate on similarities as a start.♦ Create multi-generational teams♦ Employ a student and teacher mindset♦ Enlarge ideas instead of taking sides
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Communicate Better
♦ Have informal & scheduled times to brainstorm, update and coach
♦ Create healthy conflict resolution guidelines
♦ Honor energy, intuition and instincts♦ Agree that getting to the objective is the
most important and not necessarily HOW – unless unethical
Hmmm…
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LET’S SOLVE A GENERATIONAL
PROBLEM
