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Curriculum Vitae
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Biographic Details
Name: Sherman Tan Yun Kwang (S9222379E)
Age: 23 (D.O.B – 24/06/1992)
Address: Blk 328 Tampines street 32 #09-372 (S)520 328
Handphone Number: +(65) 82237020
Nationality: Singaporean
Country Of Birth: Singapore
Email Address: [email protected] Summary of Qualifications
• Bachelor In Accountancy (Honors) – Currently Attending • Diploma in Hospitality and Tourism Management With Merit • National Travel Agents Association Course Gold Bronze Award • Temasek Polytechnic Honours List 2012 • Proficient in 3 languages – English, Mandarin and Chinese Dialects • Creative and highly driven team player • Fun and cheerful • Adaptable person • Quick learner • Pro-active and responsible Education
Bachelor in Accountancy (Honours) , 2014 – Current Nanyang Technological University Diploma in Hospitality and Tourism Management With Merit, 2009 - 2012 Temasek Polytechnic – Singapore • Diploma Plus: Management and Entrepreneurship • GPA 3.82/4.00 • 21 Distinctions, 4A, 4B+s, 10Bs M5 – Rules and Regulations for Financial Advisory Services, 2014 Singapore College of Insurance M9 – Life Insurance and Investment Linked Policies, 2014 Singapore College of Insurance M9A – Life Insurance and Investment Linked Policies II, 2014 Singapore College of Insurance
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Health Insurance, 2014 Singapore College of Insurance WSQ: TH-TOU-105E-0 CO-ORDINATE REGIONAL TOUR, 2013 Tourism Management Institute of Singapore WSQ : TH-TOU-102E-0 PREPARE FOR TOUR, 2013 Tourism Management Institute of Singapore Course for Proficiency in English Language (Masterclass), 2006 The British Council, Singapore Course for Proficiency in English Language (Objective), 2005 The British Council, Singapore Co-‐Curriculum Activity
Business Manager and Financial Controller (Nanyang Technological University – Deli Aprecio Club) 2014 - Current
• Negotiation for cash and in-kind sponsorships with various partner companies • Negotiation for collaboration opportunities with various partner companies and
Singapore Management Univeristy • Preparation of event costing, post Event Financial Statement and End-of Academic
Year Financial Statements • Preparation of club’s audit documents • Filing of Taxes for Clubs/Societies and Association to IRAS
Head of Administration Department (Xinmin, St. Johns Ambulance Brigade), 2007 - 2008 • In-Charge of all administration activities • Oversee and participated in administration process (CCA) • Displayed leadership skills in organizing of the whole CCA and the planning of various
activities and events like orientation and camps Executive Committee for Student Leader Board, 2007 - 2008 • Experience in ushering and interacting with public (Ushering and conducting of school
tours) • Displayed ability to make quick and appropriate decisions during events like school open
houses • Displayed quick reaction and adaptability during events like graduation night and school
fun fair Achieved National Youth Achievement Award (Bronze and Silver), 2007 – 2008 • Participated in community involvement programs like flag day and first aid service • Participated in leadership training camps • Participated in Character Development projects through physical activities like archery. • Displayed endurance throughout the attainment of the award
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Achievement and Awards
Temasek Polytechnic Honour List, 2012 • Special honour accorded to the top 10% of the graduating cohort
National Association of Travel Agencies Singapore Course Bronze Medal, 2012 • Graduated ranked third in the course cohort.
Temasek Polytechnic Business School Director Honour List, 2010/2011 • Top 10% in the cohort for AY 2010/2011
Temasek Polytechnic Business School Director Honour List, 2009/2010 • Top 10% in the cohort for AY 2009/2010
Nominee of Singapore Tourism Board Scholarship, 2009 • STB Scholarship in collaboration with Temasek Polytechnic ASEAN Science Enterprise Challenge 2010 • Participated and received Most Innovative Business Plan Skills and Abilities
Ability to record, calculate and generate basic financial records • Went through fundamental Accounting Module AC1101 • Experience in preparing and reporting financial statements and reports for
Clubs/Societies/Associations • Expereince in preparing Tax Filing document for Clubs/Societies/Associations Professional Communication • Went through courses of professional communication • Experience in communicating with customers during past part time jobs • Experience in communicating through E-mails and formal letters Business Computing Skills • Completed course on Computers (Parts like RAM, OS etc) • Training in MS Excel • Training in the basics of Adobe Dreamweaver Ability to speak multiple languages • English – has been proven to be able to communicate well using the language with
members of the public • Mandarin – ability to communicate and is proficient to explain product with the language • Chinese Dialects – Ability to interact with Hokkien and Teo Chew
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Ability to do basic FnB Service and interaction with public • Trained in Café and Fine Dining service • Trained in basic service etiquette • Practiced guest interaction in Food and Beverage Context • Able to apply restaurant service to different situation like service of customers Ability to professionally interact with customer and public • Professionally trained in business service etiquette • Trained in retail and sales skills and etiquette by SPRING
Trained with basics of event management and marketing • Understand the basics of event planning and operations and marketing • Experience in event planning, marketing and execution
Trained with basic knowledge of tour operation and tourism transport • Understand the basics of tour planning and execution and operation • Trained in the use of Amadeus Global Distribution System • Understand various operations of tourism transport like trains, airline and cruises. Trained in OPERA (Hotel Reservation System) and lodging operation • Understanding of practical operation of the hotel reservation system • Understanding of hotel operation processes to ensure smooth cooperation with each
property partners Trained in Amadeus – Airline Global Distribution System • Received a certificate of achievement for the completion of the training cost for use of the
Amadeus system. Employment History
2013 – Current Tour Leader. Freelance • Licensed Professional Tour Manager by National Association for Travel Agents
Singapore (NATAS) • Licence number: 0343 2012 – 2014 Adminstration Assistant (Personnel Security Vetting). Republic of Singapore Navy • Coordination of Routine Security Re-Vetting of Personnels of RSN • Generating of Employee information and Data from SAP (E-HR) System • Updating of information in the SAP (E-HR Professional) System 2012 – 2012 Sales and Marketing Assistant (Singapore Sales), Tradewinds Tours and Travels • Contributed creating tactical promotions • Experienced in print advertising cost calculation and coordination • Contributed in E-Commerce website creation and interaction with website contractors • High level of interaction between customers during travel fairs and road shows
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• Experience in planning, coordinating travel fairs like NATAS fair, Silkair Roadshow, Travel Malaysia Fair.
2011- 2012 Student Intern (Product Development), Tradewinds Tours and Travels • Involved in itinerary research, creation and destination research • Involved in sales of packages during travel fairs like the SilkAir Roadshow • Involved in market search and product comparison between packages offered in the
market. • Achieve a result of Pass with Commendation for the internship programme. 2011 – 2011 Sales Assistant, Levis ION • Interaction with the customers • Responsibility and integrity was displayed in inventories checks • Practiced quick thinking on the feet 2010 – 2010 Sales Promoter, Vibram Five Finger (Innovatez) • Part Time post • Promoted the unique shoes though persuasive selling • Interaction with customers - introduce them to the technology of the shoes • Participated in company’s promotion at the Sports and electronic fair 2010 and held
multiple roles as both the leader of the sales team and the cashier at the same time.
2010 – 2010 Customer Service, Gain City Singapore (Gain City Fair at EXPO) • Organised and Managed queues for cashier • Promoted FM95.8 Charity Calendar • Interaction with customers – Directional services and answering of questions 2010 – 2010 Olympic Village Concert (+65) Crew, Singapore Youth Olympic 2010 • Coordinated large number of performers going onto stage • Quick action and thinking on the feet during sudden change of plans due to weather
condition • Worked effectively with international talents from Hong Kong, Germany and America 2009 – 2009 Cocktail Server, Four Seasons Hotel • Part time post • Served Champaign and Canapés • Interaction with customers to make them feel at home Hobbies and Interest
Travelling, Singing, Reading, Exploring of new places in locally and in different destination
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