1

SHEQ MAN

TECHNOLOGIES

Company Profile

2

CONTENTS LIST

DESCRIPTION PAGE

OVERVIEW 3

SCOPE 3

MANAGING MEMBER PROFILE 3

Audits, Assessments and SystemImplementation 4

SHEQ MAN Computerised System 5

Software Training 8

SHEQ Training Courses 24

CONTACT DETAILS 47

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OVERVIEW

SHEQ MAN Technologies cc have been actively involved in South African Industry for thepast Nine Years previously trading under ATS. The company’s mission is to provide high-level professional services to customers that will ensure continuous skills development andimprovement in line with the latest technology trends within industry.The following are the objectives of the SHEQ MAN Technologies cc:

To provide Internationally recognised Training. To provide Paperless Software Technologies.

SCOPE

SHEQ MAN Technologies provides Training and Paperless Systems to all businesssectors within South Africa and specializes in developing and presenting courses, whichare aimed at satisfying specific needs within the market. We also provide ComputerTechnologies for SHEQ Management Systems.

Our Offices and Training Centre are in Kempton Park.

SHEQ MAN Technologies provides specialist services to all business sectors within SouthAfrica.

We have recently formed Business Partnerships with International and Local companies tostrengthen our position in the market.

We are also a ISO 9001:2008 listed company.

MANAGING MEMBER PROFILE

Johann van der Merwe has been actively involved in the field of Quality; Environmentaland Health and Occupational Health and Safety Systems for the past 30 years. Thisincluded training and presentation of seminars for the Technikon and UNISA. He wasemployed as a SHEQ Manager and General Manager in the Armaments and Automotivefield from 1980 to 1997. He started SHEQ MAN Technologies in 1997 after which thecompany became a (Pty) Ltd in 2006. He is actively involved in the certification ofcompanies as a sub contacted auditor for three International German certification bodies.He is one of a small number of Auditors Qualified to Audit to all four standards. (TS16949:2009; ISO 9001:2008; ISO 14001:2004 and ISO 18001:2007. He has conductedaudits in South Africa; Namibia; Botswana; Mexico; South and North America; UnitedKingdom and China.

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Audits, Assessments and SystemImplementation

Quality Management System

We offer a wide range of Quality Audits and Assessments making use of CertifiedAuditors:

GAP Audits – to establish the GAP between the Client’s System and the relevantstandard.System Implementation –Implementation and Customization using the SHEQ MANpaperless system.Certification Readiness –to access a Client’s readiness for certification.Documentation Assessments –to evaluate a clients manuals

Relevant standards: ISO 9001:2008 ; ISO/TS 16949:2009

Environmental Management System Audits

We offer a wide range of Environmental Assessments and Audits making use ofCertified Auditors:

Baseline Assessment –to establish a clients current situationAspects Identification –to identify relevant Aspects and ImpactsSystem Implementation –Implementation and Customization using the SHEQ MANpaperless system.GAP Audits – to establish the GAP between the Client’s System and the relevantstandard.Certification Readiness –to access a Client’s readiness for certification.Documentation Assessments –to evaluate a clients manuals

Relevant standards: ISO 14001:2004

Occupational Health and Safety Management System Audits

We offer a wide range of Health and Safety Assessments and Audits making use ofCertified Auditors:

Baseline Assessment –to establish a clients current situationRisk Identification –to identify all relevant Risks.System Implementation –Implementation and Customization using the SHEQ MANpaperless system.GAP Audits – to establish the GAP between the Client’s System and the relevantstandard.Certification Readiness –to access a Client’s readiness for certification.Documentation Assessments –to evaluate a clients manuals

Relevant standards: OHSAS 18001:2007

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SHEQ MAN Computerised System

In conventional systems companies have a three tier system where the third tier isnormally forms. This applies equally to so called intranet systems linked to forms.This in effect does not change the user’s life, due to the fact that they still have toprint documents or create spreadsheets.

With Lotus Notes the third tier are replaced with databases. This in effect means thatthe system is driven from the bottom up and not from the conventional Top Downapproach. The advantage of this is that we can customize the system to work for theindividuals.

Policy

Manual

Procedure Manual

Corrective

Action

Approved

Suppliers

List

Training

History

Hazard

And Risk

Register

System

Audits

Calibration

Records

Work

Instructions

Aspect

And

Impact

Register

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We effectively therefore replace the bottom or third tier structure with databases. Thetop structure contains all the manuals. The Policy Manual is based on the relevantstandard. The Procedure Manual becomes the companies operating manual. Theeffect is that the Policy Manual meets the requirements of the standard every time.Should standards change the only manual replaced is the Policy Manual. This makeschanges to the system easy because lower down only small changes are thenrequired to the Procedure Manual and databases to accommodate the changes tothe new system. Explain that standards have become very specific and thereforemore focussed. For this reason we have a Policy and Procedure Manual for each.This said every database in Lotus Notes is in one “Pot”of information and thereforedata created in one database can be used in another i.e.: Personnel Lists; Tool Lists;etc. The system can also be 100% customized to the customer’s needs and rolledout to other functions i.e.: Laboratory Records; personnel Records etc. Therefore it isnot only constrained to the standards requirements.

SHEQ MAN FEATURES

We have updated the total SHEQ MAN system. This is now a Plug and Play system.The system now incorporates advanced features that include:

Updated manuals to the latest standards and Methodologies 40% reduction in Databases Shared Field Databases –Automatic Links Less Reliance on the Designer Feature Task Manager with Robot systems (All Applications) Checklists with Action lists and Reporting (All Applications) Workflow for Corrective Action and Document Review Systems Management Database including all types of Meetings and Task Manager. Personnel Database including all relevant Training Needs Analyses; Job

Observations etc. Export functionality to Excel. Attachment / Embedding Database for all external documents. Auditing Databases including all types of Audit Reports; Finding Lists;

Process Approach Models and Process Matrixes. Advanced trend analyses capabilities.

Added Advantages

The advantages of the system are:

The system includes a complete ISO 9001:2008 manual The system includes a complete TS 16949:2009 manual The system includes a complete ISO 14001:2004 manual The system includes a complete OHSAS 18001:2007 manual The system includes fully integrated databases where relevant. The system have been proven through various certifications All system requirements are fulfilled by running a paperless system High maintenance required through the use of a documented paper systems

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are reduced The requirements of the different standards can be incorporated into one

database Complex procedures are eliminated through doc links which guides the

Auditor to where the standards are fulfilled The system is alive and therefore the information in the databases are

updated in real time The information in the databases can be analysed and manipulated to sketch

various scenarios and generate reports If standards are updated or changed the impact on the system is minimal Full system integration is realised If the client is not satisfied with the format of a database the format can be

changed with ease to suit the companies operating system The system is extremely user friendly and personnel can be trained with ease Document and Data control are atomised Navigators and Portals are used to guide users easily through the standards

to the relevant databases The client takes ownership of the system.

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Software Training

PC BasicsCourse Outline

The Internet

Electronic mail (e-mail)

Instant messaging (IM)

Voice over Internet Protocol (VoIP)

Really Simple Syndication (RSS) feeds

Blogging (web logs)

Podcasts

E-commerce

E-banking

E-government

E-learning

Teleworking

Sharing on the Web

Online communities

Social networking websites

Internet forums

Chat rooms

Online computer games

Publishing and sharing content online.

Sharing photos, video and audio clips.

Precautions when accessing onlinecommunities

Health, Safety and Environmental Issues

Ergonomics

Repetitive Strain Injury (RSI)

Lighting issues when using a computer

Screen and keyboard positioning

Seating issues when using a computer

Recommended computer usage techniques

Make sure that cables are safely secured

Make sure that power points are notoverloaded

Computer recycling options

Computer energy saving options

Security Issues

Computer logon user name (ID) and password.

Password policies

Off-site backups

Why do you need to backup your computer?

Organising your computer for better backups

Complete vs. incremental backups

What is a firewall?

Computer viruses

Legal Issues

What is copyright?

Copyright Issues when copying files

Site licences are used by larger organisations

Checking software licence status

Product registration and activation.

What is an ‘end-user license agreement’?

Checking the ‘end-user license agreement’within Office 2003 software

Checking the ‘end-user license agreement’within Office 2007 software

Types of licence agreement

What is shareware?

What is freeware?

Open source software

Data Protection and Privacy Issues

Data Protection Legislation

Data protection legislation relating to datacontrollers

Data protection legislation relating to datasubjects

Hardware

Hardware

Types of computer

Parts of a computer

Software

What is software?

What is an operating system?

Difference between the operating system andapplication programs

Examples of software applications

Accessibility options

Voice recognition software

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Screen reader software

Screen magnifier software

On-screen keyboard

Computer Performance

Factors affecting computer performance

CPU Clock speed

RAM size

Hard disk speed and storage

Free hard disk space

De-fragmenting files

Multitasking considerations

CPU speeds

Memory

What is computer memory?

RAM

ROM

ROM-BIOS

Video (graphics) memory

Data Storage

Measurement of storage capacity

Types of storage media

Internal hard disks

External hard disks

CDs

DVDs

USB memory sticks

Memory cards

Network drives and on-line file storage

Floppy disks (diskettes)

Input and Output Devices

What are input devices?

Keyboard

Mouse

Scanners

Tracker balls

Touch pads

Joysticks

Web cams

Digital cameras

Microphones

What are output devices?

Traditional computer monitor

Flat screen computer screens

Projection devices

Speakers and headphones

Speech synthesizers

Printers

Different types of printer

Laser printers

Colour laser printers

Inkjet printers

Dot Matrix printers

Some devices are both input and outputdevices.

Networks

LAN (Local Area Network)

WLAN (Wireless Local Area Network)

WAN (Wide Area Network)

Client/server networks

Internet

World Wide Web (WWW) vs. the Internet

Intranets

Extranets

Data Transfer Terminology

Downloading from & uploading to a network

Data transfer rate measurement

Broadband vs. dial-up Internet connectionservices

Internet connection options

Features of a broadband Internet connection

Abbreviations & Terminology

Windows XPBasics

Course Outline

Anti-Virus Issues

Computer viruses

How viruses infect computers

Need for virus checkering

Virus disinfecting a computer

Running a virus checker

Customised virus scans

Updating your virus checking software

A little knowledge goes a long way

The easy way or the hard way!

Which mouse button?

Select, then manipulate.

Double clicking

"Drag and drop" moving.

"Drag and drop" copying.

Multiple selection techniques

The other (right) mouse button

Using the computer

Starting the computer

Shutting down the computer

Restarting your computer

Shutting down a non-responding application

Help & Information

The 'Windows XP Tour'

Help within the Start Menu

Searching for Help

Viewing basic computer information at startup

Using “System Properties”

Customising the computer

Changing the Time and Date

Configuring the volume setting

Customising the desktop theme

Customising the Desktop background pictureor colour

Customising the screen pixel resolution

Customising the screen saver

Adding a keyboard language

Changing the default keyboard language

Installing a software application

Manually installing an application using theControl Panel

Uninstalling a software application

Using Icons

Desktop application icons

Desktop folder icons

Desktop drive icons

Desktop printer icons

The Recycle Bin

Disabling Auto Arrange

Selecting a Desktop icon

Moving a Desktop icon

Copying a Desktop icon

Customising your Desktop icon alignment

Creating a Desktop shortcut icon

Opening a Desktop icon

Deleting a Desktop icon

Windows Desktop

Title Bar

Menu Bar

The Toolbar

The Status Bar

The Scroll Bar

Moving up and down within a window (usingthe scroll bar)

Scrolling through a window at speed

The Maximise, Minimise, Restore and Closebuttons

Minimising a window

Maximising a window

Restoring a maximised object to run in awindow

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Restoring a window from the Task Bar

Making a Desktop window taller or shorter

Making a Desktop window narrower or wider

Resizing a Desktop window in two directionsat once

Moving a window

Closing a program using the Close button

Closing a window using the keyboard

Switching between programs (using the TaskBar)

Switching between programs (using akeyboard shortcut)

File Management Basics

Data storage devices

Hard Disks

Diskettes

CDs / DVDs

USB flash drives

Network Drives

Disk storage capacity

Drives, Folders and Files

The Windows Explorer Window

Displaying the contents of a particular folder

The Windows Explorer Views

Viewing the contents of a folder (displayed onright)

Expanding and collapsing folder views

Expanding and collapsing disk drive views

Opening all folders on a disk

Closing all the folders within the WindowsExplorer

Switching between drives

Off-site storage for your backups

Why do you need to backup your computer?

Organising your computer for more efficientbackups

Complete vs. incremental backups

Benefits of online file storage

Files and Folders

File types

Opening a file

Creating a new folder using the WindowsExplorer

Renaming folders within the WindowsExplorer

Creating folders within folders

Viewing file or folder details

Viewing file properties

Determining file type

Starting WordPad

Entering text into WordPad

Saving a WordPad file

Creating a new document within WordPad

Opening an existing WordPad file

Saving a file to a specific folder

Creating a new folder in which to save yourdocument

Closing an editing application

Viewing file properties

Protecting a file against being overwrittenwithin an application

Sorting your Windows Explorer file listing

File naming issues

Renaming files or folders using the WindowsExplorer

File name extensions

Viewing file name extensions using theWindows Explorer

File Compression

File compression

Compressing files using WinZip

Extracting files using WinZip

Manipulating Files & Folders

Selecting a file

Selecting a continuous block of files

Selecting multiple files which are not in acontinuous block

Copying files (the hard way) using theWindows Explorer

Copying files (the easy way) using theWindows Explorer

Using “Cut and Paste” to move files from onefolder to another

Copying or moving files or folders betweendrives

Deleting a file or folder

Restoring deleted files or folders

Emptying the Recycle Bin

Search Techniques

Searching for a file, or folder, by name

Searching for a file using wildcards instead ofthe full name

Searching for a file containing a specific wordor phrase

Searching for files by file modification date

Searching for files of a particular type

Searching files by size

Viewing recently used files

Print Screen

Using the Print Screen facility

Using the Print Screen facility to copy just theactive window

Printer Options

Changing the default printer

Installing a new printer driver

Printing from an application

Printing to a file

Viewing print jobs

Controlling print jobs using the Print Manager

Word 2010Basics

Course Outline

The Microsoft Word 2010 Screen

Starting Microsoft Word 2010

The Microsoft Word 2010 screen

The levels of command organisation

The File Tab

Ribbon Tabs

Minimizing the Ribbon

Switching between tabs using the mousewheel

Groups

Dialog box launcher

Starting to Use Microsoft Word 2010

Using the default Microsoft Word document

Saving Microsoft Word documents

Opening and closing documents

Save As

Creating a new document

Using Help within Microsoft Word

Alt key help

Closing Microsoft Word

Saving documents using different formats

Creating documents using different templates

Switching between Word Views

Navigating through documents

Manipulating Text

Select, then format

Selecting text

Inserting, deleting, undo and redo

Insert and overtype mode

Copying text within a document

Moving (cutting) text within a document

The Clipboard

Using the Clipboard

The Office Clipboard

Removing items from the Office Clipboard

Text Formatting

What is text Formatting?

Font type

Font size

Grow Font and Shrink Font icons

Font size keyboard shortcut

Bold, italic or underline

Subscript and superscript

Case changing

Highlighting

Font colour

Copying text formatting

Removing formatting

Using Zoom

Inserting special characters and symbols

Paragraph Formatting

Paragraph marks

Soft paragraph (line break) marks

Recommended techniques for aligning andindenting text

Aligning text

Indenting paragraphs

Applying single or double line spacing withinparagraphs

Applying spacing above or below paragraphs

Using paragraph spacing rather than using theReturn key

Applying bullets to a list

Applying numbering to a list

Modifying bullet and numbering formatting

Removing bullet or numbering formatting

Borders and shading

Using borders and shading

Adding a border

Modifying borders

Adding shading

Modifying your shading

Applying borders to selected text

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Finding and replacing text

Using Find and Replace

Finding text

Replacing text

Tabs

Tab stops

Setting and removing tabs

Viewing tab marks using the Show/Hide icon

Styles

What are styles?

Applying styles

Style Sets

Page Formatting

What is Page formatting?

Page orientation and paper size

Changing the page size

Page margins

Inserting Page Breaks

Deleting Page Breaks

Use page breaks rather than repeatedlypressing the Return key

Headers and footers

Page numbering

Header and footer fields

Editing text within a header or footer

Cover pages

Applying Automatic Hyphenation

Tables

Using tables

Inserting a table

Navigating within a table

Selecting and editing text within a table

Selecting cells, rows, columns or the entiretable

Inserting and deleting rows and columns

Modifying column width or row height

Modifying cell borders

Adding shading to cells

Modifying cell border width, colour and style

Using graphics within Microsoft Word

Types of graphics that you can insert withinWord 2010

Inserting Pictures

Inserting Clip Art

Inserting Shapes

Inserting SmartArt

Inserting a chart

Inserting a screen shot

Selecting, resizing and deleting graphics

Copying or moving graphics

Multiple documents

Multitasking with Word 2010

Switching between open documents

Tiling or cascading documents on your screen

Comparing documents side by side

Copying or moving selected items betweendocuments

Mail Merge

What is mail merging?

Starting the Mail Merge Wizard

Mail Merge Wizard - Step 1 of 6 ‘Selectdocument type’

Mail Merge Wizard - Step 2 of 6 ‘SelectStarting document’

Mail Merge Wizard - Step 3 of 6 ‘Selectrecipients’

Mail Merge Wizard - Step 4 of 6 ‘Write yourletter’

Mail Merge Wizard - Step 5 of 6 ‘Preview yourletters’

Mail Merge Wizard - Step 6 of 6 PrintingOptions

Creating a mailing list to be used within a mailmerge

Merging a mailing list to produce labels

Customisation

Customising Microsoft Word

Setting the User Name

Setting the default opening and saving folder

Proofing and Printing

The importance of proofing

Spell checking a document

Adding words to the built-in custom dictionary

Removing a word from the spell checkingdictionary

Printing options

Selecting a printer

Choosing what to print

Setting the number of copies to print

Setting the pages per sheet

Printing only odd or even pages

Previewing and printing a document

Excel 2010Basics

Course Outline

Using Excel 2010

Starting the Excel program

What is the Active Cell?

The Excel cell referencing system

Entering numbers and text

Default text and number alignment

Summing a column of numbers

Entering a date

Worksheets and Workbooks

Saving a workbook

Closing a workbook and exiting the Excelprogram

Creating a new workbook

Opening a workbook

Switching between workbooks

Saving a workbook using another name

Saving a workbook using a different filetype

Getting help within Excel 2010

Searching for Help

The Help 'Table of Contents'

Printing a Help topic

Alt key help

Selection techniques

Why are selection techniques important?

Selecting a cell

Selecting a range of connecting cells

Selecting a range of non-connecting cells

Selecting the entire worksheet

Selecting a row

Selecting a range of connecting rows

Selecting a range of non-connected rows

Selecting a column

Selecting a range of connecting columns

Selecting a range of non-connectingcolumns

Recommended techniques when creatingor editing lists

Manipulating rows and columns

Inserting rows into a worksheet

Inserting columns into a worksheet

Deleting rows within a worksheet

Deleting columns within a worksheet

Modifying column widths

Modifying column widths using 'drag anddrop'

Automatically resizing the column widthto fit contents

Modifying row heights

Manipulating cells and cell content

Copying a cell or range contents within aworkbook

Deleting cell contents

Moving the contents of a cell or rangewithin a workbook

Editing cell content

Undo and Redo

Copying data between worksheets(within the same workbook)

Moving data between worksheets (withinthe same workbook)

Moving data worksheets (in differentworkbooks)

Copying data between worksheets (indifferent workbooks)

AutoFill

Copying a data range using AutoFill

Sorting a cell range

Searching and replacing data

Worksheets

Switching between worksheets

Renaming a worksheet

Recommended techniques with namingworksheets

Inserting a new worksheet

Deleting a worksheet

Copying a worksheet within a workbook

Moving a worksheet within a workbook

Copying or moving worksheets betweenworkbooks

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Font formatting

Font formatting options

Font type & Font size

Bold, italic, underline formatting

Cell border formatting

Formatting the background colour

Formatting the font colour

Alignment formatting

Horizontally aligning contents in a cellrange

Centring a title over a cell range

Cell orientation

Text wrapping within a cell

Aligning cell contents vertically

Format Painter

Number formatting

Number formatting

Decimal point display

Applying and removing comma styleformatting (to indicate thousands)

Currency symbol

Date styles

Percentages

Applying Percentage formatting to a cellor range

Freezing

Freezing row and column titles

Formulas

Creating formulas

The easy way to create formulas

Copying formulas

Operators

Using operators in formulas

Formula error messages

Relative cell referencing within formulas

Absolute cell referencing within formulas

Functions

What are functions?

Common functions

Sum function

Average function

Max function

Min function

Count function

The COUNTA function

The COUNTBLANK function

What are 'IF functions'?

Using the IF function

Charts

Inserting a column chart

Inserting a line chart

Inserting a bar chart

Inserting a pie chart

Resizing a chart

Deleting a chart

Chart title or labels

Changing the chart background colour

Changing the column, bar, line or pie slicecolours in a chart

Modifying the legend fill colour

Changing the chart type

Modifying charts using the Layout tab

Copying and moving charts within aworksheet

Copying and moving charts betweenworksheets

Copying and moving charts betweenworkbooks

Customising Excel

Modifying basic Excel options

Minimising the Ribbon

AutoCorrect options

Setup & Printing Issues

Worksheet margins

Worksheet orientation

Worksheet page size

Headers and footers

Header and footer fields

Scaling your worksheet to fit a page(s)

Visually checking your calculations

Displaying gridlines when printing

Printing titles on every page whenprinting

Printing the Excel row and columnheadings

Spell checking

Previewing a worksheet

Viewing workbooks side by side

Zooming the view

Printing options

Setting the number of copies to print

Selecting a printer

Selecting individual worksheets or theentire workbook

Selecting which pages to print

Single or double sided printing

Collation options

Page orientation

Paper size

Margins

Scaling

Printing

PowerPoint 2010Basics

Course Outline

Using PowerPoint 2010

Opening PowerPoint 2010

Opening a presentation

Navigating between slides

Using the Zoom tool

Changing PowerPoint views

Using Help

Searching for Help

Using the Help Table of Contents

Saving a presentation

Closing a presentation

Closing PowerPoint

Opening multiple presentations

Switching between multiple presentations

Creating a Presentation

Creating a new presentation

Inserting a new slide

Recommended techniques when creating slidecontent

Undo and Redo

Saving a presentation

Saving a presentation using a different name

Manipulating Slides

Inserting slides with a particular slide layout

Modifying the slide layout

Changing the background colour on the activeslide

Changing background colour on all the slideswithin a presentation

Themes

Applying a theme to a presentation

Modifying the theme colours

Modifying the theme fonts

Text Boxes

Editing Text Boxes

Resizing a Text Box

Moving a Text Box

Manipulating text

Selecting text

Moving text within a slide

Moving text between slides within apresentation or between presentations

Copying text within a slide

Copying text between slides within apresentation or between presentations

Deleting text

Using Find

Using Replace

Font Formatting

Font formatting options

Changing the font type

Changing font size

Increasing or decreasing the font size

Bold, Italic or Underline formatting

Strikethrough effects

Shadow effects

Character spacing

Changing case

Font colour

Clearing all text formatting

Paragraph Formatting

Text alignment

Columns

Modifying bullet point formatting

Using numbering instead of bullet points

Changing the list level

Indenting bulleted text

Line spacing vs. paragraph spacing

Line spacing

Paragraph spacing

Using Outline view

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PowerPoint Presenter Notes

Text direction

Text alignment within a Text Box (placeholder)

Text AutoFit

Using the Format Painter

Tables

Table selection techniques

Column selection

Row selection

Entire table selection

Creating a table

Applying a style to a table

Cell background shading

Applying table effects

Adding 'Quick Styles' to selected text

Applying borders to cells

Deleting rows or columns

Inserting rows or columns

Modifying column width and row height

Distributing rows and columns

Graphics

Selecting an illustration

Moving an illustration

Copying an illustration

Deleting an illustration

Resizing an illustration

Stretching an illustration

Copying illustrations between presentations

Moving illustrations between presentations

Inserting Illustrations within PowerPoint

Inserting pictures

Inserting Clip Art

Inserting Shapes

Inserting text into a shape

Inserting perfect circles or perfect squares

Inserting a line

Inserting a free drawn line

Inserting an arrow

Inserting a text box

Inserting SmartArt

Manipulating Graphics

Formatting the shape background fill colourstyle

Formatting the shape line weight and style

Formatting the shape line colour

Applying a shadow to an illustration

Modifying arrow line shapes and size

Rotating or flipping an illustration

Rotating illustrations by dragging with themouse

Layering illustrations to the front or back

Aligning graphics relative to each other orrelative to the slide

Aligning shapes

Grouping and ungrouping objects

Charts

Inserting Charts

Changing the chart type

Changing the background colour in the chart

Changing the column, bar, line or pie slicecolours in the chart

Chart Title Manipulation

Adding data labels to a chart

Organisation Charts

What is an organisation chart?

Creating an organisation chart

Adding labels to items

Adding a co-worker

Adding a subordinates

Adding a

Removing an item from an organisation chart

Changing the hierarchical structure of anorganisation chart

Manipulating Slides

Moving slides within a presentation orbetween presentations

Copying slides within a presentation

Deleting a slide or slides

Copying slides between presentations

Moving slides between presentations

Slide Masters

What is a slide master?

Inserting a picture (clipart) into a master slide

Inserting an image (from a file) into a masterslide

Inserting a shape into a master slide

Removing a graphic from a master slide

Creating a footer

Automatic slide numbering

Inserting dates into the footer

Slide Shows

Running a slide show

Adding Slide show transition effects

Removing transition effects

Adding slide show animation effects

Modifying slide show animation effects

Removing animation effects

Hiding slides

Displaying hidden slides within a slide show

Printing and Proofing

Spell-checking

Portrait or Landscape slide orientation

Selecting your output format

Visually inspect each slide before printing

Printing options

Setting the number of copies to print

Selecting a different printer

Printing selected slides

Setting the number of slides per page to beprinted.

Single or double sided (duplex) printing

To print a presentation

Customising and Compatibility Issues

Modifying PowerPoint options

Compatibility issues when saving apresentation

Other file types you can use when saving apresentation

Saving a presentation as a template

Creating a new presentation based on acustomised template

Minimising the Ribbon

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SHEQ MANUser Training

Course Outline

CONTENTS

L inking; Importing and Attaching

Embedded Tables

E xport; Import and Hyperlinks

Navigators and Workspace

Shared Field application

Signatures and Security Functions

File Management

Document links

Workflow Application

Database Utilization

Database Applications

Database Basics

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Lotus Notes Designer

Designer Training

Course Outline

Form Design

View Design

Table Design

L inking; Importing and Attaching

Embedded Tables

E xport; Import and Hyperlinks

Navigators and Workspace

Action Button Design

Shared Field Database Design

Advanced Signatures and Security Functions

Formulations

Using Design Aids

File Management

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SHEQ Training Courses

Internal Auditor Courses

Internal Quality Auditor Industrial

Target Group

SHEQ Managers; Representatives; Auditors and personnel involved in the Design;Implementation and Auditing of SHEQ Management Systems

Outcome

The delegates will be able to effectively design and implement an Internal andExternal (Supplier) Auditing system based on the standards, ISO 9001:2008 and ISO19011. The Certification Bodies were informed by their accreditation bodies to shiftthe emphasis in Certification Audits to the Internal Audit Process of a Company andhow it is conducted. The ISO 19011 Guideline replaces all previous guideline. TheImpact of this is discussed in detail and the practical implications demonstrated bymeans of examples. The Course includes the “Process Approach”methodology forAuditing with practical application and creation of “Process Approach Models”. Thecourse certificate together with practical experience in conducting audits meets thequalification criteria for Internal Auditor Qualification. The course also provide an indepth knowledge of the ISO 9001:2008 standard through the use of practicalexercises

Contents

ISO 9001:2008 ISO 19011 Process Approach Model

Duration:

3 Days

25

Internal Quality Auditor Automotive

Target Group

SHEQ Managers; Representatives; Auditors and personnel involved in the Design;Implementation and Auditing of SHEQ Management Systems

Outcome

The delegates will be able to effectively design and implement an Internal andExternal (Supplier) Auditing system based on the standards, ISO/TS 16949:2009and ISO 19011. The Certification Bodies were informed by their accreditation bodiesto shift the emphasis in Certification Audits to the Internal Audit Process of aCompany and how it is conducted. The ISO 19011 Guideline replaces all previousguideline. The Impact of this is discussed in detail and the practical implicationsdemonstrated by means of examples. The Course includes the “Process Approach”methodology for Auditing with practical application and creation of “ProcessApproach Models”. The course certificate together with practical experience inconducting audits meets the qualification criteria of the Automotive Industry andCustomer Specifics for Internal Auditor Qualification. Combined with the Core Toolsthis will meet the full requirements of FORD and GM. The course also provide an indepth knowledge of the Ts 16949:2009 standard through the use of practicalexercises

Contents

ISO/TS 16949:2009 ISO 19011 Process Approach Model

Duration:

3 Days

26

Internal Quality Auditor Process Approach

Target Group

Quality Managers; Representatives; Auditors and personnel involved in the Design;Implementation and Auditing of Quality Management Systems

Outcome

The delegates are educated in how to put theory into practice and audit using theProcess Approach Model.

Contents

Process Approach Practical Auditing

The relevant standards “ISO/TS 16949:2009 or ISO 9001:2008 will form part of thepractical.

Duration:

2 days

27

Internal Environmental Auditor

Target Group

Environmental Managers; Representatives; Auditors and personnel involved in theDesign; Implementation and Auditing of Environmental Management Systems

Outcome

The delegates will be able to effectively design and implement an Internal andExternal (Supplier) Auditing system based on the standards ISO 14000. The courseincludes all relevant checklists and practical class exercises and case studies.

Contents

ISO 14001:2004 ISO 19011

Duration

2 Days

28

Internal Occupational Health and Safety Auditor

Target Group

Occupational Health and Safety Managers; Representatives; Auditors and personnelinvolved in the Design; Implementation and Auditing of Occupational Health andSafety Management Systems

Outcome

The delegates will be able to effectively design and implement an Internal and

External (Supplier) Auditing system based on the standards OHSAS 18001:2007.

The course includes all relevant checklists and practical class exercises and case

studies.

Contents

OHSAS 18001:2007 ISO 19011

Duration

2 Days

29

Internal SHEQ Auditor Industrial

Target Group

SHEQ Managers; Representatives; Auditors and personnel involved in the Design;Implementation and Auditing of SHEQ Management Systems

Outcome

The delegates will be able to effectively design and implement an Internal andExternal (Supplier) Auditing system based on the standards, ISO 9001:2008; ISO14001:2004 and OHSAS 18001:2007. The course includes all relevant checklistsand practical class exercises and case studies. The course qualifies Auditors toperform internal and external audits.

Contents

ISO 9001:2008 ISO 14001:2004 OHSAS 18001:2007 ISO 19011

Duration:

3 Days

30

Internal SHEQ Auditor Automotive

Target Group

SHEQ Managers; Representatives; Auditors and personnel involved in the Design;Implementation and Auditing of SHEQ Management Systems

Outcome

The delegates will be able to effectively design and implement an Internal andExternal (Supplier) Auditing system based on the standards, ISO/TS 16949:2009;ISO 14001:2004 and OHSAS 18001:2007. The course includes all practical classexercises and case studies. The course qualifies Auditors to perform internal andexternal audits.

Contents

ISO/TS 16949:2009 ISO 14001:2004 OHSAS 18001:2007 ISO 19011

Duration:

3 Days

31

Internal SHE Auditor

Target Group

SHE Managers; Representatives; Auditors and personnel involved in the Design;Implementation and Auditing of SHE Management Systems

Outcome

The delegates will be able to effectively design and implement an Internal andExternal (Supplier) Auditing system based on the standards, ISO 14001:2004 andOHSAS 18001:2007. The course includes all relevant practical class exercises andcase studies. The course qualifies Auditors to perform internal and external audits.

Contents

ISO 14001:2004 OHSAS 18001:2007 ISO 19011

Duration:

2 Days

32

Layered Process Audits

Target Group

SHEQ Managers; Representatives; Auditors and personnel involved in the Design;Implementation and Auditing of SHEQ Management Systems

Outcome

The delegates will be able to effectively design and implement an Internal andExternal (Supplier) Auditing system based on the Layered Process Audits. Thecourse are qualifies delegates as Train the Trainers to in turn train Plant Personnelas Layered Process Auditors. They receive two certificates on completion. Thecourse conforms to the Daimler Chrysler requirements.

Contents

Layered Process Audit Guideline Train the Trainer

Duration:

1 Day

33

Problem Solving Tools

Statistical Tools (8DTOPS)

Target Group

The course is ideally suited for Shop Floor and Middle Management; QualityManagers; Representatives; and personnel involved in Problem Solving.

Outcome

The delegates will be able to effectively use the relevant statistical tools taught. Thecourse is practically orientated with a large number of class exercises.

Contents

Brainstorming Pareto Analysis Cause and Effects Diagrams Problem Analysis Problem Solving Techniques

Duration

2 Days

34

Automotive Core Tools

Target Group

The course is ideally suited for Quality Managers; Representatives; Design teams

and Personnel involved in the application of Automotive Core Tools.

Outcome

The delegates will be able to effectively use the relevant Core Tools required by theAutomotive Industry. The course is practically orientated with a large number of classexercises. There is currently a big drive in the Automotive industry make sure thatsupplier are effectively utilizing the core Tools. This will be a key focus inCertification Third Party and Process Audits second party audits. This also form partof the Internal Auditor qualification for FORD and GM.

Contents

Flow Charts Control Plans Failure Modes and Effects Analysis SPC MSA

Duration

2 Days

35

Statistical Process Control

Target Group

The course is ideally suited for foreman; supervisors and shop floor workers

Outcome

To teach the shop floor workers how to record; plot and interpret the charts they are

using.

Contents

Variable Charts Attribute Charts Calculating Control Limits Chart Interpretation

Duration

As per agreement

36

6 SIGMA

6 SIGMA Yellow Belt

Target Group

The course is ideally suited for Shop Floor and Middle Management; QualityManagers; Representatives; and Quality Engineers who want to become involved in6 SIGMA methods

Outcome

The delegates will be able to effectively use the relevant 6 SIGMA tools taught. Thecourse is practically orientated with a large number of class exercises.

Contents

Brainstorming Pareto Analysis Cause and Effects Diagrams Sampling Problem Analysis Problem Solving Techniques Management Presentation

Duration

3 Days

37

6 SIGMA Green Belt Training

Target Group

The course is ideally suited for Managers; Representatives; Design teams andPersonnel involved in the application of 6 SIGMA principles.

6 Sigma project managers and team members

Outcome

The course covers the methodology and techniques applied using the 6 SIGMA

principles.

Conduct 6 SIGMA projects Participate in 6SIGMA projects Gain a full understanding of the 6 SIGMA techniques.

Contents

Project Establishment Problem Identification Team Roles Managing Change Basic Statistics Process Maps Cause and Effect (Fishbone Diagrams) Failure modes and effects Analysis Control Plan Measurement System Analysis Capability Indices Graphical Analyses Control Charts Reporting

Duration:

5 days

38

Industry Standards

ISO 9001-2008

Target Group

Quality Managers; Representatives; Auditors and personnel involved in the Design;

Implementation and Auditing of Quality Management Systems

Outcome

The delegates will be gain an in depth knowledge of the standard.

Contents

Quality management systemrequirements

Management responsibility Resource management

Product Realization Measurement, analysis and

improvement

Duration

1 day

39

ISO 14001:2004

Target Group

Environmental Managers; Representatives; Auditors and personnel involved in theDesign; Implementation and Auditing of Environmental Management Systems

Outcome

The delegates will be gain an in depth knowledge of the standard.

Contents

General requirements Environmental policy Planning

Implementation and operation Checking and Corrective action Management Review

Duration

1 Day

40

OHSAS 18001:2007

Target Group

Occupational Health and Safety Managers; Representatives and personnel involvedin the Design; Implementation and Auditing of Occupational Health and SafetyManagement Systems

Outcome

The delegates will be gain an in depth knowledge of the standard.

Contents

General Requirements Policy Statement Planning

Implementation and operation Checking Management Review

Duration

1 Day

41

ISO/TS 16949:2009

Target Group

Quality Managers; Representatives; Auditors and personnel involved in the Design;

Implementation and Auditing of Quality Management Systems

Outcome

The delegates will be gain an in depth knowledge of the standard.

Contents

Quality management systemrequirements

Management responsibility Resource management

Product Realization Measurement, analysis and

improvement

Duration

1 Day

42

Shop Floor Training

Quality Awareness

Target Group

The course is ideally suited for foreman; supervisors and shop floor workers

Outcome

To teach shop floors workers the basic principles of Quality systems and how itimpacts on their day to day activities.

Contents

Quality System Principles Standards (ISO 9001:2008 or ISO/TS 16949:2009)

Duration

As per agreement

43

Environmental Awareness

Target Group

The course is ideally suited for foreman; supervisors and shop floor workers

Outcome

To teach shop floors workers the basic principles of environmental systems and howit impacts on their day-to-day activities.

Contents

Environmental System Principles Standards (ISO 14001:2004)

Duration

As per agreement

44

Occupational Health and Safety Awareness

Target Group

The course is ideally suited for foreman; supervisors and shop floor workers

Outcome

To teach shop floors workers the basic principles of environmental systems and howit impacts on their day-to-day activities.

Contents

Occupational Health and Safety System Principles Standards (OHSAS 18001:2007)

Duration

As per agreement

45

Calibration and Measurement System Analysis

Target Group

The course is ideally suited for foreman; supervisors and shop floor workers

Outcome

To teach shop floors workers the basic principles of measurement techniques and

the use of measuring instruments.

Contents

Calibration Principles Calibration Practical Measurement System Analyses Principles Measurement System Analyses Practical

Duration

As per agreement

46

Statistical Process Control

Target Group

The course is ideally suited for foreman; supervisors and shop floor workers

Outcome

To teach the shop floor workers how to record; plot and interpret the charts they are

using.

Contents

Variable Charts Attribute Charts Calculating Control Limits Chart Interpretation

Duration

As per agreement

47

CONTACT DETAILS

For more information contact:

Johann van der Merwe

Telephone: 011 972 7131Facsimile: 011 391 7753

Cell: 0827512346

Address:P.O. Box 12296

Aston Manor1630

Email: johannqa@mweb.co.za

Website: www.sheqsolution.co.za

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