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Sharing Your WishesEnhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All rights reserved. Give Them Peace of Mind, Not Tough Choices

Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

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Page 1: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Sharing Your Wishes™

Enhanced Pre-Need Planning

Helping Families with Health Care Directives

© 2008. Human Services Coalition of Tompkins County. All rights reserved.

Give Them Peace of Mind, Not Tough Choices

Page 2: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Sharing Your Wishes How Advance Care Planning provides Peace of Mind

For Older Clients and their Families

Finger Lakes Funeral Directors AssociationMay 8, 2008, Ithaca, New York

Presentation by:

Lisa Kendall, Family and Children’s Services, Home Care Program, Caregiver Counseling and Respite Services, Ithaca, NY

Beverly Hammons, SYW Coordinator

Supported by the Human Services Coalition of Tompkins County, Ithaca, New York

Page 3: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Overview

Why Advance Directives are necessary

Various legal documents and statutory requirements

Sharing Your Wishes Planning Guide

Advance Directives as a part of Pre-need Planning Services

Note: Advance Health Care Planning is also referred to as Advance Care Planning (ACP).

Page 4: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Why advance care planningis important: Most people will die while under the care of

health professionals after experiencing a chronic or life-threatening illness.

Up to 50% of persons cannot make their own decisions when they are near death.

Health professionals typically treat when uncertain of a patient’s wishes.

Without discussion, loved ones have a significant chance of not knowing a person’s views.

©GLMF, Gundersen Lutheran Medical Foundation

Page 5: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

“Cancer” Trajectory, Diagnosis to Death

TimeOnset of incurable cancer-- Often a few years, but decline usually < 2 months

Fun

ctio

n

Death

High

Low

Cancer

Possible hospice enrollment

15% of deaths Joanne Lynne, The Washington Home, Center for Palliative Care Studies

Page 6: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Organ System Failure Trajectory

Fun

ctio

n

Death

High

Low

(mostly heart and lung failure)

Begin to use hospital often, self-care becomes difficult

~ 2-5 years, but death usually seems “sudden”

Time

20% of deaths

Page 7: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Dementia/Frailty Trajectory

Time Quite variable -up to 6-8 years

Death

High

Low

Onset could be deficits in ADL, speech, ambulation

Function

Over 50% of deaths

Page 8: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Do they really need a document?

Isn’t just talking enough?

Won’t the doctors just ask my closest relative?

Page 9: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All
Page 10: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Current Practice

Hospitals, nursing homes, home care agencies and other providers are mandated to ask if a patient has a health care proxy.

Doctors discuss with certain patients.

Hospicare and Palliative Care Services may require advance directives.

American Hospital Association site: www.putitinwriting.org

Page 11: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Choices???

How the Majority of

Americans Die

How the Majority of

Americans Wish to Die

Over 75% 80%Patricia Bomba, M.D. Vice President & Medical Director, Geriatrics, Lifetime HealthCare Companies

Page 12: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Advance Health Care Planning

“A process of assisting individuals in understanding, reflecting and discussing preferences for future medical care, including end-of-life decisions.”

The Advance Directive is the legal document.

It is only one step in the ACP process.

Page 13: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Different Roles People involved include

Different professionals have different roles in helping individuals with advance care planning.

Anyone who works with seniors………….

Home Care

Lawyers*

Faith Leaders Funeral Directors

Doctors

Office for the Aging

Nurses

Individual

*Note that an attorney is not needed to complete Advance Directive documents

Page 14: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Capacity

A clinical term recognized by law

The ability of a patient to make informed decisions as determined by clinical assessment

*GLMF

Page 15: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Four Steps to Advance Health Care Planning

(contained in the SYW Planning Guide)

1) Think about what’s important to you.

2) Select an “agent” to speak for you.

3) Talk about your wishes.

4) Put your choices in writing using the New York State Health Care Proxy form.

Page 16: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

IndividualValues and Beliefs

SYW encourages people to speak with:Health Care AgentFamilySpiritual AdvisorPhysician About Their

ValuesPersonal beliefs

Spiritual beliefsHopes and wishes

What makes life worth living? What really matters?

Page 17: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

True or False?

Advance Directives may be in the form of

a personal letter…

Page 18: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Types of Advance Directives Legal in New York State

Health Care Proxy Form (most common)

Do Not Resuscitate forms

a. in-hospital/nursing home

b. out-of-hospital MOLST (Medical Orders for Life-Sustaining Treatment) not widely used

Clear and Convincing Evidence (a judge would decide)Living will form Physician’s notePersonal letter Other evidence

Page 19: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Common misperceptions

Senior counselor:

“Some people think that being the health care

proxy leads to the money. They confuse

living will with a will for distributing assets.

Some health care proxies ask for financial

information because they think that being the

HCP entitles them to it.”

Page 20: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Clarifying Confusing Language

Will

Power of attorney

Legal guardian

Living will

Power of attorney for health care

Health care agent, proxy, or representative

Death proxy

Page 21: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Recent NYS Form

Appointment of Agent to Control the Disposition of Remains

(Section 4201 of the NYS Public Health Law)

We are suggesting that people check with their funeral director for more information.

Page 22: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Basic Standards for Communication

Written plans are best.

Recommend the document that best meets the needs of the individual.

Strive for clarity, accuracy and completeness.

©GLMF, Gundersen Lutheran Medical Foundation

Page 23: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Nutrition and Hydration –Need to specify on form

People MUST indicate on the form that they have discussed their wishes about artificial nutrition and hydration with their agent.

If this is not documented, the agent cannot decide for the individual and artificial methods (tubes, etc.) are likely to be used.

The form in the SYW Planning Guide already has this printed on it; people can cross this out if they prefer.

Page 24: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

"Won't doctors just do what the family wants?"

Page 25: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All
Page 26: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Signatures for Health Care Proxy

Individual must sign and date the form.

Two witnesses must also sign and date. Witnesses must be 18 or over Cannot be a physician who is treating the patient

(unless the physician is a relative.) Cannot be the person who is appointed as agent

Page 27: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Practical Issues: Accessibility

Keep a copy Provide a copy to:

Health Care Agent Alternate Agent, if designated Family members / loved ones Primary care physician Other health care providers Primary hospital Faith leader / spiritual advisor

Page 28: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Hospital admissions coordinator:

“If it falls apart at the last moment because

you can’t find the form, all the planning

doesn’t matter.

If the paper is not there when needed,

lawsuits are possible either way.”

Page 29: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

On-line Registry for advance directives

In New York State some counties are participating in this free, secure, on-line program; check to see if your county participates.

AssuringYourWishes.org

Page 30: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Storage by Hospitals

Some hospitals provide electronic storage of records; check with your local institutions.

In Tompkins County:

Cayuga Medical Center at Ithaca Scans forms into electronic medical record(Even if not a CMC patient)

Page 31: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Review and UpdatePeriodically

Major life events

Newly diagnosed chronic

illness

Advancing chronic illness

After complicated life-

sustaining treatments

If agent no longer available to make decisions

Page 32: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Update - continued

To ensure continued accuracy

If you move – every state recognizes some form of advance directive though terminology may differ from state to state.

When wishes change

You can always alter your proxy and living will documents at any time.

Page 33: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Funeral Directors

can help!

Page 34: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Hospices

For more info and to find the Hospice nearest you:

Hospice and Palliative Care Association

of New York State

www.hpcanys.org

Tompkins County: Hospicare and Palliative Care Services

607-272-0212

www.hospicare.org

Page 35: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Online Resources

www.agingwithdignity.org Five Wishes

www.compassionandsupport.org

www.putitinwriting.org American Hospital Assoc.

www.nhpco.org National Hospice and Palliative Care Organization

(Many focus on just end-of-life care, rather than the longer last-phase-of-life care).

Page 36: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Legal perspective

NYS Attorney General Guide

www.oag.state.ny.us/health/health_care.html

American Bar Association Consumer’s Tool Kit www.abanet.org/aging/toolkit/home.html

Page 37: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Other States?

For state-specific documents, go to www.caringinfo.org

Maintained by

Caring Connections,

a program of the

National Hospice and Palliative Care Organization

Page 38: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Sharing Your Wishes™The Community Health Foundation of

Western and Central New York has an EXCELLENT website:

www.sharingyourwishes.org

It includes: Downloadable materials for clients

(Planning Guide, Information Booklet, Note Card for Agent)

SYW Toolkit for organizations interested in promoting advance health care planning in their community.

Page 39: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

Sharing Your Wishes™ Give them Peace of Mind, not Tough Choices.

Copyright, 2008. Human Services Coalition of Tompkins County, Inc. All rights reserved.

100 W. Seneca Street, Ithaca, NY 14850(607) [email protected]

Page 40: Sharing Your Wishes ™ Enhanced Pre-Need Planning Helping Families with Health Care Directives © 2008. Human Services Coalition of Tompkins County. All

The People Behind the PackageEducators Lisa Kendall, LCSW, CSW-G, Family and Children’s Services, Home Care Program, Caregiver Counseling and Respite Services, Ithaca, NY Marilyn Kinner, BS, Ithaca College Gerontology Institute Christine Klotz, MHA, Community Health Foundation of Western and Central NY Tom DeLoughry, EdD, Niagara Caregivers Network, Health Association of

Niagara County, Inc, NY

Human Services Coalition staff Betty Falcão, MPH, Director, Health Planning Council Beverly Hammons, MPS, SYW Coordinator

Instructional Media Developer David M. Coleman, MyOnlineLearning.com, Owner