Warming up before a work-out are Sue Ward and Pete Waugh, whi le instructor Shaun Brettell takes a pulse reading.

Shaping up to a fitter way of life It se ts t h e hear t p u n n p i n g fast . It ge ts lazy lungs d o i n g over t inne. It m a k e s y o u use m u s c l e s y o u d i d n ' t k n o w y o u p o s s e s s e d .

It s o u n d s l ike h a r d w o r k . Yet a g r o w i n g n u m b e r of M i t c h e l d e a n

m e n a n d w o m e n are c h o o s i n g t o s tay o n af ter a ful l day 's w o r k t o d o jus t t h a t , at t he Lira Le isure f i t ness c e n t r e .

T h e y are f i n d i n g it an e f fec t i ve , a n d e n j o y a b l e , w a y o f t a k i n g t h e w e i g h t o f f m i n d — a n d b o d y .

Peop le e v e r y w h e r e , it s e e m s , are re­a l is ing t h a t w h e n y o u are phys i ca l l y f i t y o u c a n c o p e far b e t t e r w i t h w h a t life t h r o w s at y o u ; c o m p a n i e s are a p p r e c i a t ­ing t h a t a phys i ca l l y f i t w o r k e r is a be t te r , m o r e alert w o r k e r .

O t h e r Rank X e r o x l o c a t i o n s have the i r ' in h o u s e ' g y m n a s i u m s a n d hea l th & f i tness p r o g r a m m e s ; a n d w h e n Lira Leisure o p e n e d the i r f i t ness c e n t r e c o n ­ven ien t l y nex t d o o r in t h e M E W S , it

p r o v i d e d a t w o - f o l d o p p o r t u n i t y . First ly, t o m a k e t h e c l u b fac i l i t ies

ava i lab le t o e m p l o y e e s at very a t t r a c t i v e rates by m e a n s o f a b l o c k b o o k i n g ; a n d , s e c o n d l y , t o s u p p o r t a loca l e n t e r p r i s e .

"I t h i n k it is an e x c e l l e n t fac i l i t y . I'm a f i r m be l iever in p e o p l e m a i n t a i n i n g a g o o d level o f f i t ness , p a r t i c u l a r l y w h e n the i r j o b is a s e d e n t a n / o n e , " says D a v i d S t o k e s , m a n a g e r , ma te r ia l s , p r o g r a m m e s a n d t e c h n i c a l se rv ices . . A regu la r a t t e n d e r h imse l f , he t o l d us : " I t g e t s m e in g o o d s h a p e fo r t h e s u m m e r c l i m b i n g . "

W e asked o the r M i t c h e l d e a n m e m b e r s a b o u t t he i r r e a s o n s fo r j o i n i n g , a n d w h a t t h e y l iked a b o u t t h e fac i l i t y ,

Pete W a u g h ( m a i n t e n a n c e ) , w h o u s e d t o a t t e n d a f i tness c e n t r e in C h e p s t o w , is keen t o r e d u c e his w e i g h t . H e g o e s in t h e e v e n i n g s a n d , w h e n o n n i g h t sh i f t , in t h e

a f t e r n o o n . (Continued over/eaf)

Weighty matters

" I 've b e e n c o m i n g t h r e e t i m e s a w e e k fo r t h e last m o n t h a n d I've lost t h r e e -quar te rs o f a s t o n e , " he t o l d us.

Sue W a r d ( c o m m o d i t y o p e r a t i o n s ) d o e s c o m p e t i t i v e r o w i n g a n d she f i n d s it he lps her t o keep in t r a i n i n g d u r i n g t h e dark e v e n i n g s .

R o g e r S m i t h a n d A s h l e y H o r n c h u r c h (assemb ly ) , m e m b e r s of t h e w o r k s f i re b r i g a d e , c o m e a l o n g t o k e e p f i t f o r a n y e m e r g e n c y !

V i l m a Ruck (personnel) w h o also en joys s k i - i n g , c a n o e i n g , r a f t - r a c i n g a n d b a d ­m i n t o n , says she r e c o m m e n d s it.

" I t 's ve ry g o o d va lue ; t h e a t m o s p h e r e is f r iend ly , t he c o n d i t i o n s are s u p e r a n d I d o n ' t h a v e t o k e e p t o a set t i m e . "

P r o d u c t i o n s to res m a n a g e r J u l i a n Hazel l , w h o w h e n o n a s s i g n m e n t in V e n r a y regu la r l y a t t e n d e d t h e g y m ( t h e y cal l i t ' t r i m m i n g ' o v e r t h e r e ) , t o l d us: "I l ike the p r o p e r c i r cu i t t r a i n i n g t h a t y o u g e t at Lira Le isu re . "

It's all b a s e d o n w o r k i n g a g a i n s t t h e a p p r o p r i a t e w e i g h t res i s tance . T h e d i s c s , r a n g i n g f r o m 1 Vi, t o 2 5 k i l o g r a m s e a c h , are u s e d in c o n j u n c t i o n w i t h e q u i p m e n t t o c o n d i t i o n t h e m u s c l e s a n d s t r e n g t h e n t h e m ; th i s n o t o n l y p r o t e c t s t h e m f r o m in ju r / b u t a lso he lps t o m e n d t h e m w h e n t h e y have b e e n i n j u r e d .

Br ian Bret te l l a n d G o r d o n H a l l a m , t h e par tne rs w h o run t h e c e n t r e , have h a d long e x p e r i e n c e in p h y s i c a l f i tness a c t i v i ­t ies - Br ian as a n e x - p h y s i c a l e d u c a t i o n ­alist a n d G o r d o n as f o r m e r y o u t h c o m ­m u n i t y o f f i ce r f o r G l o u c e s t e r Ci ty .

A p a r t f r o m t h e p e r s o n a l a t t e n t i o n o n w h i c h Lira Le isure p r i d e t h e m s e l v e s , a great a t t r a c t i o n f o r m a n y p e o p l e is t h e fac t t h a t y o u c a n have a p r o g r a m m e

L e f t : Ju l ie Douglas pul ls her w e i g h t under the eye of f i tness expert Brian Bret te l l , A b o v e : W o r k i n g flat out w i th a bar-bel l carry ing 3 0 ki lo­grams is Nei l Jones , w h i l e r i g h t Pat Burke adop ts the laid back approach w i t h dumb-be l l s .

t a i l o r - m a d e t o y o u r pe rsona l r e q u i r e m e n t s a n d b o d y t y p e . T h i s is w o r k e d o u t d u r i n g y o u r f i rst v is i t .

N e w c o m e r s s o o n lose a n y self-c o n s c i o u s n e s s , as w e s a w w h e n w e p a i d a v is i t t o t h e c e n t r e . E v e n / o n e is t o o in ten t o n the i r o w n e x e r c i s i n g t o w a t c h w h a t o t h e r s are u p t o .

A f t e r a p r e l i m i n a n / c h a t , y o u w a r m u p fo r f i ve m i n u t e s o n a s ta t i c b i c y c l e (an e r g o m e t e r ) ; y o u f o l l o w th is w i t h s t re t ch ing exerc ises b e f o r e g e t t i n g t o g r i p s w i t h a n y of t h e h a l f - d o z e n o r s o d i f f e ren t t y p e s o f a p p a r a t u s , e a c h o f w h i c h is d e s i g n e d t o exerc ise spec i f i c pa r ts o f t h e b o d y .

T h e w e i g h t s , a n d t h e n u m b e r o f t i m e s y o u repea t e a c h exe rc i se , are g r a d u a l l y a d j u s t e d as y o u p r o g r e s s o n s u c c e e d i n g v is i ts . Y o u d o n ' t reap fu l l bene f i t un less y o u g o regu la r l y .

T h e i m p o r t a n t t h i n g is n o t t o be ove r -a m b i t i o u s , say t h e e x p e r t s . T h e idea is t o e n j o y it. S u f f e r i n g is n o t essen t ia l !

A t t h e e n d o f y o u r c i r c u i t , o r t w o , y o u g o b a c k o n t h e b i ke t o w a r m - d o w n .

T h e n c o m e s t h e a p r e s - e x e r c i s e b i t . A f t e r a re f resh ing s h o w e r y o u c a n relax in the hea t of t h e s a u n a — it's all i n c l u d e d in t h e c h a r g e per v is i t . ( W e d i d t r y t o g e t a c a n d i d c a m e r a s h o t in t h e r e , b u t t h e lens s t e a m e d up ! )

" Y o u c o m e a w a y f e e l i n g real ly g o o d — l ike a n O l y m p i c s ta r ! " says s e c r e t a r y Pearl Phe lps , t h o u g h like m o s t f i rs t -t i m e r s she h a d a f e w s o r e m u s c l e s a d a y or so later.

Lira ( the w o r d m e a n s 'ba lance ' ) Leisure is n o t j u s t a w h o l e b o d y b u t a w h o l e f a m i l y c e n t r e .

Parents g o a l o n g t o d o a c i r c u i t w h i l e the i r y o u n g s t e r s a t t e n d t h e j u n i o r g y m ­

nas t i cs c lass ; a n d y o u n g m u m s c a n d o ' b o d y c o n d i t i o n i n g ' w h i l e their t in ies a r e c a r e d f o r in a c r e c h e .

T h e r e are v a r i o u s o the r faci l i t ies, s u c h as a s o l a r i u m a n d beau ty t r e a t m e n t s , t o m a k e y o u l ook g o o d as we l l as feel g o o d , a n d t h e Lira Le isure p r o s p e c t u s i n c l u d e s a w h o l e r a n g e o f ac t iv i t ies , f r o m sa i l ing t o c l i m b i n g t o d e v e l o p m e n t t ra in ing cou rses f o r c o m p a n y execu t i ves .

A l l - r o u n d f i tness depends on a n u m b e r of t h i n g s — a n d exerc is ing in a f r i e n d l y c l u b c o u l d g e t y o u s ta r ted o n a hea l th ie r l i festy le a l t o g e t h e r .

S o w h y n o t s p r i n g in to ac t ion? N o w is t h e idea l t i m e t o s tar t !

A N Y N E W S F O R V I S I O N ?

If you have, then please —

mail it to me c /o Corporate Affairs, Bid

51 /2 , or leave it at any Gate House for co l l ec t i on by me,

or pos t it to me at Tree Tops, Plump Hi l l , M i t che ldean ,

or r ing me — ext 5 6 6 or Dean 5 4 2 4 1 5.

Myrtle Fowler, Editor

2

Playing safe

High tech. helps protect our health Thanks to t h e m e d i a in gene ra l , a n d te le­v is ion in par t icu lar , w e have a greater awareness t o d a y of o u r hea l th , a n d w e k n o w w e s h o u l d exerc ise if w e w a n t t o keep o u r s e l v e s in g o o d w o r k i n g o rder , especia l ly if w e have sedenta ry jobs .

The q u e s t i o n is, w h a t k ind of exerc is ing s h o u l d w e c h o o s e ? It o u g h t t o be s o m e ­t h i n g w e like d o i n g or w e w o n ' t keep it up.

H o w a b o u t j o g g i n g ? Af ter al l , r u n n i n g is a natura l exerc ise. But the re are d a n g e r s in pan t ing r o u n d the n e i g h b o u r h o o d o n y o u r o w n at c r a c k o f d a w n or in t he dark, a n d y o u w i l l ce r ta in l y g ive y o u r leg j o in t s a h a m m e r i n g .

C o m e to t h ink of it, p ract ica l ly every s p o r t i n g act iv i ty s e e m s to have its hea l th hazards ( s o m e wi l l d a m a g e y o u r pocke t as wel l ! ) a n d y o u need to get fit f i rst be fo re y o u c a n take m a n y of t h e m up.

People are f i n d i n g it a l toge ther safer, as wel l as m o r e soc iab le a n d en joyab le , t o g o a long to a hea l th c lub w h e r e a qua l i f ied p e r s o n wi l l adv ise y o u o n w h a t exe rc i s ing to d o a n d super\ / ise y o u w h i l e y o u d o it.

But, w h a t e v e r y o u d e c i d e to do , the exper ts say it w o u l d be w i s e to ge t y o u r d o c t o r t o g ive y o u a c o m p r e h e n s i v e hea l th c h e c k - u p first.

T h e t rend in heal th care t o d a y is t o w a r d s prevent ive med ic ine .

Inc reas ing ly soph is t i ca ted e q u i p m e n t is b e i n g d e v e l o p e d to d i a g n o s e t r o u b l e at an ear ly s tage so tha t t r e a t m e n t c a n take p lace a n d su f fe r i ng a n d sick leave be avo ided , or r e d u c e d to a m i n i m u m .

So, if y o u no t i ce a n y t h i n g w r o n g — v a g u e pa ins in the chest , pe rhaps , o r a sept ic s p o t tha t w o n ' t heal — get it c h e c k e d out . It m a y be ins ign i f i can t ; it c o u l d be a po in te r t o s o m e ser ious d isorder .

W h i l e s y m p a t h e t i c a t ten t ion is a lways avai lab le f r o m the n u r s i n g staff (no r o b o t s c o u l d d o th is half as we l l ! ) , o u r m e d i c a l c e n t r e o p e r a t e a n u m b e r of v o l u n t a r y sc reen ing services w h i c h involve h i g h t e c h ­n o l o g y e q u i p m e n t

If these init ial c h e c k s reveal a de f ic iency , t he p e r s o n c a n be re fe r red t o an exper t fo r t r ea tmen t .

' W e have had v is i tors , s o m e of t h e m d o c t o r s , f r o m all over a n d they are ab ­so lu te ly a m a z e d a t t h e s u p e r i o r e q u i p m e n t w e have here," Sister Co l l ins to ld us.

Th is i n c l u d e s a s p i r o m e t e r , u s e d to test t he l u n g c o n d i t i o n o f p e o p l e w h o are e x p e r i e n c i n g t r o u b l e w i t h b r e a t h i n g ; an ECG (e lec t roca rd iag raph ) fo r hear t c h e c k s ;

a n d the latest a u d i o m e t n / a n d o p h t h a l m i c (hea r ing a n d s ight) test e q u i p m e n t ("Every­o n e w h o d o e s n o t w e a r g lasses s h o u l d c o m e in f o r a r o u t i n e eye check , " r e m i n d s Sister).

T h e r e is a lso a t o n o m e t e r fo r f u r the r eye tes ts w h i c h are ca r r i ed o u t by the w o r k s d o c t o r if r equ i red .

T h e n u r s i n g staff also car ry o u t o ther less s o p h i s t i c a t e d bu t equa l ly i m p o r t a n t tes ts a n d ana lyses w h i c h c a n ident i fy t r o u b l e a n d p reven t a m o r e se r ious c o n ­d i t i on d e v e l o p i n g .

T h e r e is n o m a g i c age at w h i c h y o u c a n be g u a r a n t e e d per fec t hea l th . "Peop le in t h e i r t w e n t i e s c a n su f fe r f r o m b l o o d p ressure , f o r e x a m p l e , jus t as easi ly as s o m e o n e m i d d l e a g e d , " Sister po in ts out .

U l t r a s o n i c

E m p l o y e e s w h o have h a d specia l is t a t t en t i on of f -s i te are o f ten re fer red back to t h e m e d i c a l c e n t r e f o r o n - g o i n g t rea tmen t . W h e n it c o m e s t o s p r a i n e d m u s c l e s , t o r n l i g a m e n t s a n d o t h e r so f t t i ssue les ions to w h i c h the s p o r t i n g t ypes are p r o n e , rad iant heat w a s , unt i l recent ly , t he o n l y t r e a t m e n t tha t c o u l d be o f fe red .

N o w u l t r a s o u n d has c o m e o n the scene in t he s h a p e of t he T h e r a s o n i c 1 0 3 0 (not o n e of o u r 1 0 Ser ies!) . Th is uses v ib ra t i ons to break d o w n any d e e p b r u i s i n g a n d s p e e d u p the hea l ing p rocess .

Says Sister Col l ins : "It has a l ready pa id fo r Itself in t i m e a lone. "

How to get 'Super-fit for business' A f o r m e r d i rec to r , b o t h at M i t c h e l d e a n a n d later at IHQ, G r a h a m Price left after s o m e 1 5 years w i t h Rank Xerox to devo te h imsel f t o his va r ious bus iness interests in L o n d o n , Port Ta lbo t a n d e lsewhere .

Recent ly he a c q u i r e d a sui te of o f f i ces in M E W S b id .6 w h i c h prov ides h i m w i t h a c o n v e n i e n t a n d access ib le base f r o m w h i c h to ope ra te his m a n a g e m e n t c o n ­su l tancy , o f f e r i n g g u i d a n c e to the larger c o m p a n y o n ma t te rs r a n g i n g f r o m c o m ­puters t o s t ra tegic bus iness p l a n n i n g .

He of fers adv ice to the busy execut ive t o o ^ in a b o o k ca l led 'Super- f i t fo r Business. ' Says G r a h a m : "I s tar ted d o w n the f i t ness t rack w h e n I s p e n t f o u r years w i t h X e r o x in t he USA. Later I w a s o n e of the regu la rs at t he Rank Xerox H o u s e g y m n a s i u m supe rv i sed by Gerry Rickards.

" W e c o l l a b o r a t e d in p r o d u c i n g the b o o k — Gerry, w h o is t he t e c h n i c a l c h a p , d r a w ­ing o n his e x p e r i e n c e of r u n n i n g the c o m p a n y f i tness p r o g r a m m e a n d I, h a v i n g been a 'sat isf ied c u s t o m e r , ' p u t t i n g the bus iness execut ive 's po in t o f v iew."

G r a h a m , inc identa l ly , has b e c o m e s u c h

an en thus ias t tha t he has set u p his o w n g y m n a s i u m at h o m e , c o m p l e t e w i t h s a u n a a n d p o o l .

' S u p e r ^ i t fo r Bus iness ' s h o w s h o w to eva lua te the p r o b l e m s o f a b u s i n e s s l i fe­style, spo t w a r n i n g s igns a n d assess one 's needs . It g o e s o n to o u t l i n e a d o - i t - y o u r s e l f f i t n e s s p r o g r a m m e , w i t h i l l u s t r a t i o n s , w h i c h c a n be c a r r i e d o u t at h o m e , in t he o f f i ce a n d w h i l e t rave l l i ng , a n d tel ls h o w t o m o n i t o r p rog ress .

H o w a c o m p a n y c a n he lp by b a c k i n g u p a f i tness p r o g r a m m e w i t h an i n - h o u s e faci l i ty , a n d s o m e of t h e sp in -o f f s , l ike O u t w a r d B o u n d c o u r s e s , s p o n s o r s h i p of m a r a t h o n s a n d o the r c o m p e t i t i v e events , are t h e s u b j e c t of a n o t h e r c h a p t e r a n d t h e r e is even a s e c t i o n o n h o w to p u t a f i tness p r o g r a m m e o n a m i c r o c o m p u t e r .

'Super - f i t fo r Bus iness ' cos ts £ 8 . 5 0 if o r d e r e d f r o m the pub l i shers . S c o p e Books , b u t Rank X e r o x e m p l o y e e s c a n o b t a i n a c o p y at a specia l pr ice of f 6 . 8 0 by app l y ing t o Ger ry R icka rds at Rank X e r o x H o u s e , L o n d o n . ( C h e q u e w i t h o rder , please.) Graham Price - wel l qualified to put the

executive's point of view.

3

.j^ecycling parts

They're striking gold in asset recovery W i t h its s t i l lages of t o n e r - s t a i n e d m o t o r s , cas t i ngs a n d o t h e r p iece par ts , t h e n e w asset recovery ' o p e r a t i o n at M i t c h e l d e a n m a y n o t look as s p r u c e as a n e w b u i l d assembly area.

Nevertheless, y o u c o u l d say they ' re str ik­ing g o l d — b o t h in m o n e t a n / a n d m ine ra l te rms.

Says G r a h a m Bunt , p r o d u c t i o n m a n a ­ger, par ts m f g , C B A a n d r e f u r b i s h i n g : "The uni t 's p r o g r e s s in t he f i rst t h r e e p e r i o d s of t he c u r r e n t f i nanc ia l year has b e e n ve ry e n c o u r a g i n g . It has g e n e r a t e d a g rea t dea l of p ro f i t a n d the aggress ive fu l l - year p l a n looks like be ing a t ta ined , o r even ex­ceeded . "

A ce r ta in a m o u n t of par ts r e c o v e r y has a lways taken p lace as a sp in -o f f of re­f u r b i s h i n g : t h e r e is a l s o s o m e a s s e t -s t r i pp ing a n d r e w o r k i n g of par ts in t he w o r k s h o p s of the O p c o s . But th is has n o t been earned o u t o n any o r g a n i s e d scale.

"It w a s a la tent bus iness o p p o r t u n i t y that s i m p l y w a s n ' t b e i n g t a p p e d , " says Graham.

It w a s d e c i d e d to t ry t o cen t ra l i se th is k ind of act iv i ty at M i t c h e l d e a n w h e r e , fo r a m i n i m a l inves tment , par ts c o u l d be sa l ­v a g e d , r e - w o r k e d if r e q u i r e d , a n d u s e d to s u p p o r t r e f u r b i s h i n g bu i ld p r o g r a m m e s o r p rov ide spares for the f ie ld.

A l t h o u g h a sister o p e r a t i o n to refur­b ish ing , asset recovery is r u n as a c o m ­pletely separa te ent i ty u n d e r t he m a n a g e ­m e n t of J o h n S m i t h .

A f o r m e r Rank Xerox a p p r e n t i c e w h o has n o w reached his 3 1 st year w i t h us, he has c o n s i d e r a b l e p r o d u c t k n o w l e d g e a n d the en t rep reneur ia l a p p r o a c h tha t t he j o b d e m a n d s .

"I s ta r ted ' s c o p i n g ' in M a y last year .

All is not gold that glisters, but this definitely is! John Smith, manager of asset recovery, and supervisor Mike Meredith w i th a bin-full of industrial gold re­claimed by the unit.

p u t t i n g t o g e t h e r t he bus iness p r o p o s a l , " he t o l d us. "I p r o b e d t h e w h o l e of o u r E u r o p e a n o p e r a t i o n s a n d ident i f ied w h i c h O p c o s had s u r p l u s m a c h i n e s a n d w h e t h e r the re ex is ted a d e m a n d f o r t he par ts t hey w o u l d y ie ld . "

E M S D d i r e c t o r D ick H o l m e s gave t h e v e n t u r e the g o - a h e a d a n d asset r e c o v e r / w a s l a u n c h e d — o n the g r o u n d f l oo r of b i d . 2 4 .

F r o m c o n f i g u r a t i o n c o n t r o l J o h n re­c r u i t e d M i k e M e r e d i t h as w o r k s h o p supe r -v i s o r ( M i k e , like J o h n , w a s a m e m b e r of t he 9 2 0 0 p r o g r a m m e t e a m s o m e t e n years ago) .

Parts analyst G r a h a m Perkins, Peter Pr i tchard f r o m M E D a n d six d i rec t o p e r a ­tors m a d e up the total s t reng th .

F r o m T o n y Mur re l l of t he c o n t r o l f u n c ­t ion 's i nven to ry a c c o u n t i n g s e c t i o n t h e y rece ived va lued ass is tance in t h e se t t ing u p of w o r k s o r d e r s , ra is ing of i nvo ices a n d s imi lar rou t ines . " W e great ly a p p r e c i a t e d his he lp, " said Mike.

Capi ta l ou t lay w a s kept t o a m i n i m u m by ' sa lvag ing ' su rp lus e q u i p m e n t — f r o m st i l lages a n d b e n c h e s to a m i c r o f i c h e reader a n d c o m p u t e r t e r m i n a l . A n i m p o r ­tan t m e a n s of c o m m u n i c a t i o n w i t h c u s ­t o m e r s , th is latter g ives t h e m the ' Impac t ' fac i l i ty fo r a c c e p t i n g t r a n s a c t i o n s , l abour r e p o r t i n g a n d l is t ing inven to ry , a n d they

L e f t : Pete removal of

also have access to m o s t of t he mater ia l sys tems.

" W e c u t o u r tee th o n 4 8 s u r p l u s 9 2 0 0 m a c h i n e s , b o u g h t at a n o m i n a l pr ice f r o m the G e r m a n O p c o in O c t o b e r last year," J o h n t o l d us.

W h e n w e v is i ted the w o r k s h o p in Feb­ruary t h e y had a l ready star ted w o r k o n a s e c o n d 4 8 m a c h i n e s — no t a nu t o r bo l t w a s left of t he f irst ba tch . "Every th ing has g o n e a n d w e have s o m e t h i n g to s h o w f o r It, w h e t h e r it be c o p p e r s or p o u n d s , " says Mike .

T h e o p e r a t i o n w o r k s like a p r o d u c t i o n l ine in reverse. The m a c h i n e s are s t r i p p e d a n d par ts r e m o v e d unt i l on ly the ca rcase is left. T h e n tha t is taken apart .

S i n c e e a c h m a c h i n e has had d i f fe r ing usage, t he c o n d i t i o n of its c o n t e n t s var ies; s o m e par ts c a n be ret r ieved u n d a m a g e d , s o m e m a y n e e d r e - w o r k i n g . Large a s s e m ­bl ies have t o be taken apar t to see w h a t c o m p o n e n t s are w o r t h sa lvag ing.

D e m a n d fo r par ts c o m e s f r o m a var ie ty of p laces, bu t M i t c h e l d e a n plant 's requ i re ­m e n t s are a lways g iven pr ior i ty.

"Last w e e k a l o n e w e h a d 7 4 p iece par t e n q u i r i e s f r o m c o m m o d i t y ope ra t i ons , " repo r ted Mike.

B u y e r Bar r ie Phe lps c o n f i r m e d t h a t "Asset r e c o v e r y have b e e n very he lp fu l . They have s u p p l i e d q u i t e a n u m b e r of

Pri tchard d i rec ts opera tor Dave Rogers in the a s o l e n o i d f r o m the A D H of a 9 2 0 0 mach ine.

B e l o w : Pete eva luat ing the cont ro l conso le of a 9 2 0 0 fo r i tems w o r t h sa lvag ing.

4

War on waste Items w h i c h w e w o u l d have had to o r d e r f r o m v e n d o r s o n a l o w - v o l u m e basis, a n d that c a n p rove expens ive. By g o i n g to asset recovery w e ge t n o t o n l y a sav ing in c o s t but also a big r e d u c t i o n in lead t ime."

Needless to say, par ts that are to be used e i ther o n the l ine or as spares for t he f ie ld have to m e a s u r e u p to the p resc r ibed qual i ty s t a n d a r d s , as in t he case of any o ther v e n d o r .

Says M i k e ; ' T h e on ly rejects w e have had w e r e b e c a u s e of s o m e pocke ts of dir t . But n o w w e are s h a r i n g a c l e a n i n g fac i l i ty w i t h t e a r - d o w n , w e get no re ject ions at al l ."

As a f u r t h e r c h e c k , these parts are also c o d e d so tha t , s h o u l d the re be any fa i lu re in the f ie ld , t h e y c a n be t raced back.

The o n l y e x c e p t i o n s are s o m e of the expens ive e lec t r ica l parts, like p o w e r s u p ­plies, w h i c h are b o u g h t back by Techn ica l Serv ice & D i s t r i b u t i o n at a special pr ice: T S D issue a list of s u c h i tems and rev iew this even / quar te r .

These ' b u y - b a c k ' par ts are packed in asset r e c o v e r y a n d d e s p a t c h e d by the s u p p l y c e n t r e to t h e loca t ions spec i f ied , w h e r e t h e y are w o r k e d o n to an a s - n e w c o n d i t i o n .

M a x i m i s i n g o n t h e m a t e r i a l

The n e w u n i t has a lso u n d e r t a k e n s o m e 3 4 0 0 p r o g r a m m e act iv i ty w o r k i n g a l o n g ­side r e f u r b i s h i n g . ROS eng inee rs say w h a t I t e m s t h e y w a n t a n d these are p icked ou t . "It's s o m e t h i n g asset recovery c a n d o c o m p e t i t i v e l y b e c a u s e w e are set u p fo r that k ind o f j o b , " J o h n to ld us.

But It's no t o n l y total m a c h i n e s that asset recove ry deal w i t h : va r ious a s s e m ­blies t h r o w n o u t by refurb. are also s t r ipped d o w n a n d sc ru t in i sed by the unit 's 'p ros­pectors ' .

I tems t h a t m i g h t o t h e r w i s e have been d i s p o s e d o f as genera l sc rap may yield c o p p e r , a l u m i n i u m , l ight a n d heavy i ron a n d even indust r ia l g o l d . Al l these, w h e n

Graham Perkins and Mike Meredith deal wi th an order for buy-back parts arriving via 'Impact' from Aylesbury.

Barrie Phelps of commodity operations discussing wi th Graham a requirement for a piece part within a 9200 bellows assembly. "Obtaining a supply of these parts from asset recovery has enabled us to make a substantial saving," says Barrie.

s e g r e g a t e d f r o m the par ts a t t a c h e d to t h e m , wi l l f e t ch a m u c h h ighe r pr ice.

O n e n e w t o o l the un i t has recent ly inves ted in is a h a n d c r o p p e r t o c u t c o n n e c t i o n s f r o m the skeins of m u l t i ­c o l o u r e d w i re ; tha t w a y they c a n ge t t o p pr ices fo r the ' u n c o n t a m i n a t e d ' w i re .

A n y t h i n g w h i c h can ' t be g i ven a n e w lease of life o r so ld as u n c o n t a m i n a t e d mater ia l g o e s as genera l sc rap .

"This IS n o t a S t e p t o e out f i t , " says J o h n . " W e ' r e n o t s c r a p m e r c h a n t s . O u r m a m d r i ve IS to recyc le as m u c h mater ia l back in to t he bus iness as poss ib le .

" B u t w e are cer ta in ly inves t iga t ing al ter­nat ive ou t l e t s fo r mater ia ls w h i c h w e k n o w have a h i g h re-sale po tent ia l , a n d I'm w o r k i n g w i t h a n u m b e r of local c o m p a n i e s , i n c l u d i n g she l te red w o r k s h o p s , fo r tak ing the unserv i ceab le scrap."

Controller Bryan Cook points out the importance of

Improving our R O A T h e exce l len t p rog ress be ing m a d e th is year by the M i t c h e l d e a n asset r e c o v e r / act iv i ty IS we l l t i m e d , s ince it c o i n c i d e s w i t h a m a j o r c o r p o r a t e dr ive to i m p r o v e the c o m p a n y ' s re turn o n assets (ROA).

The r e q u i r e m e n t t o i m p r o v e re turn o n assets has b e e n d e t e r m i n e d as o n e of t he th ree m o s t i m p o r t a n t c o m p a n y ob jec t i ves fo r 1 9 8 5 , t he o the rs be ing inc reased c u s ­t o m e r sa t is fac t ion and marke t share.

W h a t IS re tu rn o n assets? In s i m p l e t e rms , R O A is a key f inanc ia l m e a s u r e o n the state of a c o m p a n y ' s hea l th . ROA is expressed as the p e r c e n t a g e tha t o u r prof i t represents w h e n c o m p a r e d t o t h e tota l

i n v e s t m e n t in o u r b u s i n e s s — h o w m a n y f s o f p ro f i t are m a d e f o r e a c h f l O O inves ted . By assets, w e m e a n the va lue of o u r l and , b u i l d i n g s , t o o l i n g , m a c h i n e n / a n d e q u i p m e n t a n d a lso o u r i nven to r ies o f par ts a n d f i n i shed m a c h i n e s .

W h y d o w e n e e d to i m p r o v e o u r ROA? A l t h o u g h o u r 1 9 8 4 pro f i ts look impress ive w h e n e x p r e s s e d in m i l l i o n s of p o u n d s , t h e y are less a t t rac t ive w h e n c o m p a r e d to t he size of t he c a s h i n v e s t m e n t requ i red to g e n e r a t e t h e s e pro f i t s — m o r e m o n e y w o u l d have b e e n e a r n e d by p u t t i n g the s a m e c a s h in to t he bank.

H o w c a n w e i m p r o v e ROA? A l t h o u g h

t h e sub jec t s o u n d s c o m p l e x a n d remote , w e at M i t c h e l d e a n c a n m a k e a s u b ­s tant ia l c o n t r i b u t i o n in m a n y areas by c o n ­t i n u i n g o u r n o r m a l s o u n d bus iness p r a c ­t i ces a i m e d at i m p r o v i n g pro f i t s by re­d u c i n g o u r o p e r a t i n g cos ts , a n d r e d u c i n g the a m o u n t of t he assets w e use, par­t i cu la r ly o u r inventor ies .

A s m e n t i o n e d earl ier, o u r asset r e c o v e r / act iv i ty IS a lso an exce l len t e x a m p l e o f i m p r o v i n g ROA by r e - w o r k i n g ex is t ing idle assets t o s u p p o r t par ts r e q u i r e m e n t s a n d a v o i d i n g the external p u r c h a s e of n e w i tems at g rea ter cost .

Yet a n o t h e r is t h e M E W S p r o j e c t a n d o u r c u r r e n t act iv i t ies a i m e d at f i n d i n g n e w t e n a n t s f o r s u r p l u s b u i l d i n g s as t h e y be ­c o m e v a c a n t d u r i n g 1 9 8 5 .

In s u m m a r y , M i t c h e l d e a n is a l ready w e l l e q u i p p e d t o r e s p o n d pos i t ive ly t o t h e c o m p a n y ' s n e e d to i m p r o v e its re tu rn o n assets. R O A wi l l na tu ra l l y bene f i t f r o m the s u c c e s s f u l r e s u l t s o f o u r e s t a b l i s h e d Q u a l i t y I m p r o v e m e n t Pro jec t ac t iv i t ies a c r o s s t h e p lan t b u t w i l l a lso p rov ide a g rea ter f o c u s fo r t he QIP t e a m s .

5

Building on our success T o m a r k t h e w i n n i n g o f t h e f i r s t B r i t i s h

Q u a l i t y A w a r d b y R a n k X e r o x M i t c h e l ­

d e a n , t h e c o m p a n y p r e s e n t e d a g i f t t o

e v e r y e m p l o y e e o n s i te in r e c o g n i t i o n

o f t h e i r ef i forts. T h e r e w e r e s ix t y p e s t o

c h o o s e f r o m a n d w e f e a t u r e h e r e s ix

peop le w i t h t h e g i f t o f t h e i r c h o i c e .

LEADERSHIP THRO While everyone on site must be familiar by now witf have yet to receive their introduction to Leadership Huckett, manager, business and product quality asi its impact on Mitcheldean and how each membei

"Considering our track record in 1983 I had expected us to be in the finals," said Gavin Greene (OA), looking very pleased wi th his gift tankard. "The award is txjund to enhance our image and help wi th company publicity. Now w e shall have to fight that much harder to improve on our performance." A n inspector w h o has always worked on small copiers during his eight years at Mitcheldean, Gavin is now involved wi th our latest model. Checking that other people produce high quality work is his job; but, as he points out, inspectors themselves have to make sure that the information whk;h they pass on is accurate too

Pearl Phelps, secretary to works engineering manager Mike Cooper, and now in her 14th year w i th us, chose a credit card calculator. "I deal w i th lots of f igures." she told us, "and I use a desk-top calculator to make sure I get my sums right when working on the business quality review. I like to check my receipts w h e n I'm shopping too and work out VAT percentages. Now I've a neat little calculator (with a pocket for credit cards) which I can slip into my wallet, I can do my checking where it should be done - at the check-out." It's always more troublesome to put things right than to get them right first time. Pearl believes.

What exactly is Leadership Through Quality and how will it affect us?

Leadersh ip T h r o u g h Qual i ty is, f i rst, a g o a l ; s e c o n d , a s t ra tegy; a n d t h i r d , a p rocess tha t wi l l b e c o m e the w a y of w o r k ­ing at all levels t h r o u g h o u t Xe rox a n d Rank Xerox .

It IS a goa l b e c a u s e w e h a v e y e t t o a t ta in

It.

It IS a s t ra tegy b e c a u s e w e wi l l ach ieve a c o m p e t i t i v e e d g e a n d at ta in leadersh ip in o u r c h o s e n bus iness t h r o u g h the c o n ­t i n u o u s pursu i t of qua l i ty i m p r o v e m e n t .

It is a p r o c e s s because , in Rank Xerox , qua l i t y is t h e f u n d a m e n t a l bus iness p r i n ­c ip le u p o n w h i c h o u r m a n a g e m e n t a n d w o r k p rocesses wi l l be based.

W e are all i n v o l v e d in L e a d e r s h i p T h r o u g h Qua l i t y a n d it w i l l a f fect t h e w a y w e w o r k t o g e t h e r a n d i m p r o v e t h e qua l i t y of o u r p r o d u c t s and services. Everyone at M i t c h e l d e a n wi l l par t i c ipa te in t he ' In t ro­d u c t i o n ' sess ion w h i c h w i l l exp la in o u r i n v o l v e m e n t in L e a d e r s h i p T h r o u g h Qual i ty .

Q u r d e f i n i t i o n of qua l i t y wi l l be b r o a d ­e n e d . 'Qual i ty ' m e a n s fu l ly c o n f o r m i n g to ag reed c u s t o m e r requ i remen ts . This m a y m e a n in terna l ' c u s t o m e r s ' — t he p e o p l e w e de l iver o u r w o r k to , o r ex te rna l c u s ­t o m e r s — t h e e n d users w h o receive o u r p r o d u c t s a n d services.

Is it a long-term process?

T h e f i rst part of Leadersh ip T h r o u g h Qua l i t y IS t r a i n i n g a n d th is wi l l be p h a s e d over t he next 1 8 m o n t h s . A s e a c h g r o u p is t r a i n e d , t hey wi l l be able to a p p l y t he p r o c e s s to the i r w o r k a n d resul ts wi l l p rog ress i ve l y be ev iden t unt i l e v e r y o n e is a c h i e v i n g qua l i t y i m p r o v e m e n t a n d w e are fu l ly c o n f o r m i n g to ag reed c u s t o m e r re­q u i r e m e n t s . Th is s h o u l d be a c h i e v e d by 1 9 8 7 .

S o y o u c a n see tha t Leadersh ip T h r o u g h Q u a l i t y is he re t o d a y a n d it w i l l be here t o m o r r o w . It is no t a q u i c k s o l u t i o n to all o u r p r o b l e m s , b u t it d o e s p r o v i d e the basis f o r l e a d e r s h i p in w o r l d m a r k e t s f o r o u r p r o d u c t s a n d serv ices. W e are lay ing t h e so l id f o u n d a t i o n fo r t he years a h e a d a n d it IS a l o n g - t e r m p rocess .

How will training be carried out?

E v e n / o n e w i l l receive t ra in ing in Leader-

s h i p T h r o u g h Qual i ty . S o m e of th is t r a in ing

wi l l b e o f f - t h e - j o b led by t ra in ing specia l is ts in t h e L e a d e r s h i p T h r o u g h Qual i ty t r a i n i n g cen t re , f o l l o w e d by t ra in ing t h r o u g h a p p l i ­c a t i o n of t he process in no rma l w o r k g r o u p s .

T r a i n i n g wi l l be carr ied o u t in ' fami ly g r o u p s ' w h i c h c o m p r i s e a m a n a g e r o r superv iso r w i t h h i s / h e r d i rec t reports. Th is w i l l m e a n tha t all in t he g r o u p wi l l rece ive the t r a i n i n g t o g e t h e r , and it wi l l m a k e i m p l e m e n t a t i o n of the L e a d e r s h i p T h r o u g h Qua l i t y p r o c e s s easier a n d m o r e ef fect ive.

T ra in ing has a l ready started w i th sen io r m a n a g e m e n t in M i t c h e l d e a n Plant a n d th is w i l l be p rogress ive ly ex tended to i n ­c l u d e eve ryone o n site.

T h e r e are t w o o f f - t h e - j o b t r a i n i n g m o d u l e s :

• The P rob lem So lv ing process

• The Qual i ty I m p r o v e m e n t p rocess

These are f u n d a m e n t a l to qua l i ty i m ­p r o v e m e n t a n d sat isfy ing o u r c u s t o m e r s .

'There's only one way to do it - safely," said Dick Morgan of transport dept. when we asked him about driving 'with quality'. And that includes ensuring his vehicle is in safe working condition. Dick has had a quarter of a century's experience in driving; he received his advanced HGV driving certificate 16 years ago, and was six t imes a finalist in the 'Lorry Driver of the Year' com­petition. Checking the papenwrk and the corres­ponding load are correa is another quality factor, and our picture shows him using his choice of gift - a Papermate pen - to mark his worksheet.

6

HAVE YOU SAnSFB)

TODAY VW>^

UGH QUALITY the term, there are quite a number who Through Quality. For their benefit John trance, answers some questions about of the staff will be involved.

Won't time spent on this affect our produc­tivity?

There are t i m e s w h e n w e need to invest in too ls a n d e q u i p m e n t to improve the e f fec t iveness o f o u r business. Leadersh ip T h r o u g h Qua l i t y can be l ikened to ' tools a n d e q u i p m e n t ' w h i c h w e mus t acqu i re in o rder to p r o d u c e w o r k that our c u s t o m e r s wan t . D o i n g the j o b r ight f irst t ime wi l l ensure w e d o n ' t w a s t e resources and that wi l l he lp o u r product iv i ty .

l-low will success be measured?

There are t w o w a y s in w h i c h success c a n be m e a s u r e d . Have w e satisf ied o u r c u s t o m e r s ' r e q u i r e m e n t s and have w e r e d u c e d t h e cos t of quali ty?

To sat is fy o u r c u s t o m e r s , w e mus t fu l ly c o n f o r m to the i r requ i rements . W h e t h e r w e are p r o d u c i n g m a c h i n e s or paperwork , w e c a n m e a s u r e the 'qual i ty ' of this w o r k in t e r m s tha t are i m p o r t a n t to ou r c u s t o m e r s . Is it o n t ime? Is it defect - f ree? Is it accurate? D o e s it have to be a m e n d e d or reworked ' '

To r e d u c e the cos t of qual i ty means: • R e d u c i n g the cos t of c o n f o r m a n c e

— the a m o u n t w e spend o n prevent ing b a d qua l i t y a n d the check ing of c o n -

Dave Sterry chose sherry glasses as his quality gift. " I 'm not a sherry drinker myself, but we like to have some for visitors," he said, "and they'll make a talking point." Dave has been in pro­duction stores all his 1 1 y e a r s with us and he reckons w e have improved a lot in the last few years. Parts handled in the stores range from castings to tiny washers and Dave is well aware of the need to put items in the right location, pick them out accurately and ensure they are packed in adequate toting. Taking care in handling goods so as not to damage them, or vehicles so they are not a hazard to people, are also important quality factors in his area.

J o h n Hucket t d raws a t ten t ion to yet another quest ion — one w h i c h reminds us dai ly of the need for to ta l qual i ty.

f o r m a n c e o n t h e p r o d u c t i o n f loor , in the stores, the o f f ice a n d so o n .

• r e d u c i n g the cos t of n o n - c o n f o r ­m a n c e — t he cos t of rework , sc rap , e r ro rs in d o c u m e n t a t i o n c o v e r i n g b o t h in ternal a n d externa l fa i lure. In add i t ion , there is the cos t of e x c e e d i n g r e q u i r e m e n t s w h e r e w e p rov ide in for­m a t i o n or serv ices w h i c h are not necessan/ .

• Reduc ing the cost of los t o p p o r t u n i t i e s w h e r e c u s t o m e r s m a y be lost to Rank Xerox if o u r p r o d u c t s a n d serv ices d o no t m e e t the i r requ i remen ts .

Would you say that our Quality Improve­ment Process (QIP) at Mitcheldean has given us a good start down this track?

O u r a p p r o a c h to total bus iness qua l i t y IS c o m p l e t e l y in l ine w i t h L e a d e r s h i p T h r o u g h Qua l i t y a n d it is an exce l len t f o u n d a t i o n o n w h i c h to bu i l d . T h e a d ­d i t iona l t r a i n i n g w e shal l all receive wi l l f u r the r e q u i p us to ma in ta in o u r qua l i ty i m p r o v e m e n t r e c o r d a n d e n s u r e M i t c h e l ­d e a n has a success fu l fu tu re .

"Everybody put a tremendous effort into it and it"s great to find ourselves in the top league," said Bernie Sherwood. His choice of gift was a Ronson lighter. "I like the idea of a souvenir; money would just have been frittered away and it wouldn"t have given us something to rememtser the event by." Bernie started wi th the company 16 years ago and currently packs CBA machines in refurbishing operations. As he knows, packing is every bit as important as any other operation in building machines, and quality work is essential if they are to reach the customer in the same defect-free condition in which they leave the plant.

Excellence award A n o t h e r h o n o u r h a s c o m e t o

M i t c h e l d e a n - t h e R B G R e c o g n i ­

t i o n A w a r d f o r E x c e l l e n c e . T h e

h i g h e s t f o r m o f r e c o g n i t i o n t h e

R e p r o g r a p h i c B u s i n e s s G r o u p c a n

b e s t o w , i t m a r k s o u r s u c c e s s f u l

e f f o r t s i n w i n n i n g t h e B r i t i s h

Q u a l i t y A w a r d . D i r e c t o r C h r i s

W o o d r e c e i v e d t h e a w a r d f r o m

R B G p r e s i d e n t W a y l a n d H i c k s a t a

c e r e m o n i a l a w a r d s d i n n e r h e l d i n

t h e U S A o n 1 3 M a r c h . It c o n s i s t s

o f a m o u n t e d p e w t e r s c r o l l b e a r i n g

a n e n l a r g e m e n t o f t h e f i r s t X e r o ­

g r a p h i c p r i n t " 1 0 . 2 2 . 3 8 A s t o r i a "

a n d a l l M O C m a n a g e r s h a v e re ­

c e i v e d o n e f o r d i s p l a y in t h e i r

d e p a r t m e n t s .

"I think it was a great achievement," sakJ Daphne Jones, "and a nice gesture to give each person a gift." She chose a print of Tintern Abbey. I've always been interested in old build­ings,'" she told us. Her husband Keith (works engineering) had one of Ross-on-Wye, and "'the two prints have a place of honour in our hall," she said. Daphne has been eight years wi th us, during wh ich t ime she has always worked on cableforms and harness assemblies. "It's im­portant to make sure the pins are properly pushed into the connectors, the tagging is good and there are no broken wires so as to get a defect-free result," she explained.

7

C ongratulations!

The messages pouring in!

came

For w e e k s after t he w i n n i n g of t he Br i t ish Qual i ty A w a r d , c o n g r a t u l a t o n / m e s s a g e s c o n t i n u e d to arr ive at M i t c h e l d e a n .

S ince w e c a n n o t p u b l i s h t h e m all, w e have r e p r o d u c e d here exce rp ts f r o m a se lect ion w h i c h c a m e f r o m :

T h e D e p a r t m e n t o f T r a d e & I n d u s t r y — "Qua l i t y IS all a b o u t t e a m w o r k a n d I s h o u l d t h e r e f o r e be g ra te fu l if y o u w o u l d ex tend m y w a r m c o n g r a t u l a t i o n s to all w h o c o n t r i b u t e d to y o u r s u c c e s s o n th is o c c a s i o n , par t i cu la r ly t o all y o u r m a n a g e r s and e m p l o y e e s w h o c o u l d no t a t tend the p resen ta t i on itself." — John Butcher, MP, Parliamentary Under Secretary of State for Industry

X e r o x C o r p o r a t i o n — T h a n k y o u fo r s e n d i n g m e y o u r 1 9 8 5 Qual i ty Ca lendar , It w i l l serve as a c o n s t a n t r e m i n d e r of t he i m p o r t a n c e of p rac t i s ing the p r inc ip les of Leadersh ip T h r o u g h Qual i ty every day of the year by every Xerox p e r s o n w o r l d w i d e .

"You and all y o u r associates are to be c o m m e n d e d fo r t he t r e m e n d o u s st r ides y o u have m a d e in y o u r qua l i ty i m p r o v e ­men t ef forts. The p resen ta t ion of t he Br i t ish Qual i ty A w a r d to Rank X e r o x is a t r i bu te to the hard w o r k , d e d i c a t i o n a n d persever­ance of all o f t he m e n a n d w o m e n of M i t che ldean . " — David Kearns, president

"\t be m o r e p leased or p r o u d to learn of the h i g h h o n o u r w o n by t h e M i t c h e l d e a n o r g a n i s a t i o n . . . t he resu l t of years of p l a n n i n g , e x e c u t i o n a n d c o m m i t ­ment . " — Frank Pipp, president. Diversified Business Group

"Your p rog ress in rea l is ing v e n / s ign i f i ­c a n t i m p r o v e m e n t s in p r o d u c t qua l i t y re­p resen ts an exce l len t s u c c e s s s tory w h i c h IS rece iv ing w i d e pub l i c i t y t h r o u g h o u t X e r o x C o r p o r a t i o n . The c o r p o r a t e Qua l i ty Qf f ice IS very app rec ia t i ve of y o u r leader­sh ip " — Fred Henderson, vice-president. Quality Office

Fuj i X e r o x — "All of m y c o l l e a g u e s at Fuji X e r o x j o i n m e in s e n d i n g y o u o u r w a r m e s t c o n g r a t u l a t i o n s f o r w i n n i n g the prize, w h i c h y o u d u l y deserve , a n d all o f y o u w h o have w o r k e d hard to earn it s h o u l d be v e n / p r o u d . " — YotaroKobayashi, president

R a n k X e r o x H Q — "Qn behal f of t he b o a r d of Rank X e r o x Ltd., s i nce re c o n ­g r a t u l a t i o n s o n M i t c h e l d e a n ' s s u c c e s s in w i n n i n g the t o p a w a r d f o r qua l i t y i m p r o v e ­m e n t . It g o e s to s h o w w h a t f i rs t -c lass m a n a g e m e n t c a n ach ieve in a c o m p a r a ­t ively s h o r t s p a c e of t ime . " — Hamish Orr-Ewing, chairman

' T h i s IS an o u t s t a n d i n g a c h i e v e m e n t a n d a real c o n t r i b u t i o n to RX bus iness success . A f te r m y last visi t t o M i t c h e l d e a n I a m n o t s u r p r i s e d by the a w a r d a n d I a m c o n v i n c e d it is we l l d e s e r v e d . Al l m y c o n ­g ra tu la t i ons to all o f y o u . " — Roland Magnin, managing director

There w e r e m e s s a g e s , t o o , f r o m RX O p e r a t i n g C o m p a n i e s , a n d f r o m M i t c h e l ­dean 's s u p p l i e r s a n d c o n t r a c t o r s . Al l w e r e great ly app rec ia ted .

H e l p i n g i n d u s t r y

C o n v e y i n g the ' w a r m congra tu la t i ons ' of t h e p r e s i d e n t a n d c o u n c i l of the Inst i tu te of Qua l i t y A s s u r a n c e , secretary g e n e r a l Roy K n o w l e s w r o t e : " W e believe tha t y o u r e x a m p l e c a n be of posi t ive benef i t in h e l p i n g o the r indus t r ia l uni ts to i m p r o v e the i r qua l i t y s t a n d a r d s . To this e n d w e w o u l d like t o i n c l u d e a case study of y o u r a c h i e v e m e n t in t he p r o g r a m m e for t h e 2 4 t h Qua l i t y A s s u r a n c e C o n f e r e n c e to be he ld at N e w Co l lege , O x f o r d , on 2 6 and 2 7 S e p t e m b e r 1 9 8 5 . T h e t h e m e of the c o n ­fe rence IS T h e Progress of Qual i ty M a n a g e ­m e n t S t ra teg ies . " '

Th is M i t c h e l d e a n m a n a g e m e n t have u n d e r t a k e n to d o . They have also agreed to de l iver a lec tu re o n qua l i t y i m p r o v e m e n t in m a n u f a c t u r i n g indus t ry at a jo in t c o m p a n y s e m i n a r t o be he ld a t t h e C r a n f i e l d Inst i tute of T e c h n o l o g y in Bed fo rdsh i re this Apr i l .

A l l th is IS u n d e r l i n i n g M i t che ldean ' s i m p o r t a n t c o n t r i b u t i o n b o t h w i t h i n t he c o m p a n y a n d in indus t ry general ly .

The best quahty record so far " I t had the best qua l i ty record of any 'P' products so far," c o m m e n t e d produc t ion manager Bryan Greaves w h e n the 1 0 3 5 desk - top cop ier recent ly reached the end of the l ine — just a f e w w e e k s after the 1 0 3 0 f i n i shed p roduc t ion . Bui ld ing began in February 1 9 8 3 , and last autumn the 1 0 3 5 w a s t ransferred to b id. 4 0 / 2 . "Even t h o u g h the p roduc t w a s c o m i n g to the end of its bu i ld p rog ramme, in- l ine qual i ty con t i nued to improve, demons t ra t ing the f i rm c o m m i t ­men t to qual i ty of the assembly t e a m , " said Bruce Wa l lace , the manager responsib le for qual i ty in bids 4 0 , 29 and spares pack ing . The last, and 4 7 , 2 4 7 t h unit , w h i c h Tony Powel l and Trevor Hogg are seen pack ing here, was defect - f ree in pos t -pack audit, thus ma in ta in ing the record to the end. The mach ine is st i l l avai lable to customers, however . " I n fact, because it has been so popular w i t h cus tomers and Opcos, we have an increased re furb ish ing p rogramme for the 1 0 3 5 , " Bruce to ld us.

8

?arty piece

Standing in for Father Christmas The ch i l d ren ' s C h r i s t m a s part ies d idn ' t g o ent i re ly as p l a n n e d th is year.

T h e f i rs t o n e , fo r t he t imes , had to be p o s t p o n e d f r o m 19 J a n u a n / t o the first S u n d a y in F e b r u a r / because of s n o w y w e a t h e r .

T h e s e c o n d , fo r the seven- to -e igh ts , t o o k p lace as a r r a n g e d o n Saturday , 2 7 J a n u a r y , b u t t h o u g h s n o w d idn ' t p revent t he next day 's par ty fo r the n ine- to - tens , t h e r e w a s ( l i teral ly) a b r e a k d o w n in t he a r r a n g e m e n t s .

T h e c h i l d r e n h a d been b o p p i n g away in the c l u b h o u s e f u n c t i o n r o o m , w o r k i n g off the i r tea, a n d the d i s c o c h a p w a s c o m i n g to t he e n d o f his p r o g r a m m e . Father C h r i s t m a s w a s d u e — bu t Lew Parry, w h o had a lways ar r ived o n t i m e before , fa i led to mater ia l ise.

A ' p h o n e cal l t o his h o m e c o n f i r m e d the fac t t h a t he h a d left s o m e t i m e a g o bu t w h e n It g o t t o 5 . 3 0 p m a n d there w a s still n o s ign of Lew, t he S & S C c o m m i t t e e c o u l d wa i t n o longer .

For tunate ly , t h o u g h Lew wasn ' t there, his c o s t u m e w a s . Al l that w a s n e e d e d w a s a w e l l - b u i l t c h a p to pou r in to it a n d , t h o u g h lack ing s o m e of Lew's g i r th . Forest of D e a n M o r r i s m a n Pete S i m m o n d s rose to the cha l lenge .

A s luck w o u l d have it, he had b r o u g h t his l itt le gir l t o t he par ty a n d had d e c i d e d to wa i t t o take her back in case c o n d i t i o n s w o r s e n e d at Berry Hill a n d he c o u l d n ' t get o u t to d o the re turn tr ip.

"I'd o n l y ac ted as Father Ch r i s tmas in o u r m u m m i n g p lay a n d t h e n it's j us t a m i n o r charac te r . I'd never d o n e a so lo p e r f o r m a n c e be fo re a c r o w d of c h i l d r e n and I'd had n o p rac t i ce in y o - h o - h o i n g , " said Pete, "bu t I t h o u g h t I'd have a go . "

T h o u g h he w a s m i n u s the regu la t i on wel l ies, the out f i t and s o m e ins tant w h i t e wh iske rs pu t Pete into the part. S h o u l d e r ­ing his sack a n d r i n g i n g the litt le bar bell (not fo r serv ice bu t because it's part of t he act a n d Lew a lways br ings his o w n big bell), Pete m a d e his en t rance .

His d a u g h t e r M a r i a , of c o u r s e , r e c o g ­n ised h i m (she t h o u g h t it had all been f i xed f r o m the beg inn ing ! ) and so d id a f e w o the rs . But it d idn ' t mat te r - today 's c o m p u t e r . l i t e r a t e n ine to t en -yea r -o lds have l o n g s ince r u m b l e d Father C h r i s t m a s but t h e y still like to have h i m at their part ies.

Pete h a d just star ted h a n d i n g o u t the presents , ass is ted by a ' g n o m e ' w h o d is t r i ­b u t e d swee ts a n d ba l loons , w h e n Lew ar r ived. His car h a d d e v e l o p e d a p u n c t u r e o n t h e w a y . "Nex t t ime , if there 's s n o w a b o u t , I'll c o m e by r e i n d e e r - p o w e r e d s le igh, " he said.

A s fo r Pete, he says he t h o r o u g h l y e n j o y e d his u n e x p e c t e d role, so m a y b e Lew has g o t h imsel f a d e p u t y !

A b o v e : Bill Jones gets a response from the children. B e l o w : Shaking a leg in the conga.

Clubs

Determination on the faces of winner Gordon Davies (production stores) and r i g h t runner-up George Carpenter (assembly).

Gordon pockets the

The Mayor of Cinderford, Dennis Brain (bld.32 materials procurement), presented the shield and individual t rophies to Gordon and George. Pic­tured w i th them is Mark Barnard (refurbishing) who organised and re-fereed the tournament.

The f inal of the Rank Xerox S n o o k e r Sh ie ld 1 9 8 4 / 8 5 t o u r n a m e n t t o o k p lace o n M o n ­day, 4 February , w i t h t he t w o p layers invo lved — G e o r g e C a r p e n t e r a n d G o r d o n Davies — r e a c h i n g th is s tage f r o m an initial en tn / of 1 6.

It p r o m i s e d to be ano the r in te res t ing con f ron ta t ion be tween these t w o o ld adver­saries w h o f i g u r e p r o m i n e n t l y in the i r respect ive Rank X e r o x t e a m s in t h e Forest of D e a n snooke r league d iv i s ion 1. W e certainly weren ' t d i s a p p o i n t e d .

The f i rst f r a m e w a s a l o n g a n d t r icky affair but, w i t h t he s l ight ly bet ter r u n of the table, G o r d o n e d g e d it by a sco re of 6 7 - 4 2 .

So to t he s e c o n d f rame : George , t r y i n g very hard to ge t back in to t he m a t c h , j us t c o u l d n ' t s e e m to f i nd w h a t he w a s af ter and , w i t h breaks of 2 0 a n d 2 1 , G o r d o n s t re tched his lead to 2 — 0 , t he f r a m e s c o r e being 8 5 — 2 9 .

As the f inal w a s the best of 5 f r a m e s , George c o u l d no t a f fo rd to let a n o t h e r f r a m e sl ip: He d idn ' t d o his c a u s e any favours in t he th i rd f r a m e w h e n he a l l o w e d G o r d o n to c o n j u r e a 2 9 - 0 lead; howeve r , he c a m e back in to t he g a m e w i t h a break

of 1 8 m a k i n g t h i n g s very t igh t indeed . Af te r a b o u t of safety play, G o r d o n

m a d e the m o s t of a loose red t o s t re t ch his lead t o 4 0 p o i n t s w i t h 1 3 p o i n t s left o n t h e tab le . G e o r g e po t ted the p ink to f in ish the m a t c h a n d c o n g r a t u l a t e d G o r d o n ( w h o inc iden ta l l y w a s last year 's c h a m p i o n ) o n a f i ne w i n . T h e t h i r d f r a m e s c o r e w a s 6 7 — 2 9 a n d the m a t c h w a s w o n 3 — 0 .

The referee a n d t o u r n a m e n t o rgan ise r M a r k B a r n a r d c o n g r a t u l a t e d b o t h p layers o n a s p l e n d i d f ina l , a n d the t r o p h i e s w e r e t h e n p r e s e n t e d by D e n n i s Bra in , M a y o r of C i n d e r f o r d . M . B .

E y e s on Safety T o t a l n u m b e r of

acc idents for period: J a n / F e b ' 8 4 J a n / F e b ' 8 5

IZVINITYE!

We apologise (in Russian) for our error in an article on page 4 of the last issue about George Batten, our computer curate. Keith Laken (personnel),, who speaks the lan­guage, tells us that the name of the Bene­dictine monastery referred to was incorrectly given as 'Nashdon'. It should have been 'Nash dom' (our house).

Obituary

We report with regret the death of pensioner Norman Ball on 14 February aged 65.

Fore- warnin g! M e m b e r s of t h e M i t c h e l d e a n RX Gol f Soc ie ty — ge t o u t y o u r d iar ies a n d f i rm ly p lan in the f o l l o w i n g dates a n d v e n u e s fo r t he 1 9 8 5 season so as t o e n s u r e tha t th is is as en joyable as last year 's:

Friday, 17 M a y W e d n e s d a y , 2 6 J u n e

Fnday, 2 6 Ju ly

M o n d a y , 2 3 S e p t e m b e r

S p r i n g B o w l P o w e l l / S c r a t c h

C u p s S u m m e r / l n t e r - d e p t

C u p s A m e r i c a C u p

C i rences te r GC, C i rences ter C o t s w o l d Hills GC,

nr C h e l t e n h a m Here fo rdsh i re GC, W o r m s l e y

M o n m o u t h s h i r e GC, A b e r g a v e n n y

T h e da te a n d v e n u e of t he In te r -p lan t C u p , b e i n g o r g a n i s e d by RX W e l w y n , has yet t o be a r r a n g e d , a n d the A G M a n d soc ia l w i l l be he ld s o m e t i m e in N o v e m b e r .

Please i n f o r m the h a n d i c a p c o m m i t t e e of any c h a n g e s in c l u b h a n d i c a p s ince last season .

R o n C a l d i c u t t

10

c ubs

Andy is the new chess champ W i t h t h e d e p a r t u r e of perpe tua l s ing les chess c h a m p i o n Cl ive Pa t tenden, t he w a y w a s o p e n in 1 9 8 4 f o r a n e w n a m e to appear o n the P o r t m a n C u p .

As in 1 9 8 3 , t h e r e w e r e e igh t entr ies, w i t h f o u r n e w faces a m o n g t h e m , w h i c h m a d e t h e o u t c o m e even m o r e u n p r e d i c ­table. However , it w a s t w o peop le w h o have fa i th fu l l y s u p p o r t e d the event fo r m a n y years w h o e m e r g e d as f inal ists — A n d y G a r d i n e r (ma in tenance) w h o de ­feated W i l f J o n e s ( p r o d u c t eng ineer ing ) in o n e semi - f inal , a n d Terry Daun te r ( p r o d u c ­t ion s tores) w h o o v e r t h r e w L y n d o n Phi l l ips ( t ranspor t ) in the other .

A l t h o u g h th ree-quar te rs of the g a m e he p layed w a s defens ive, A n d y eventua l ly t r i u m p h e d over Te rn / to b e c o m e the n e w chess c h a m p .

Br ian B u c k l a n d (div is ional personne l ) c a m e a l o n g o n 1 3 February to p resen t the c u p a n d ind iv idua l prizes, a n d A n d y ex­p ressed c l u b m e m b e r s ' a p p r e c i a t i o n of th is s u p p o r t f r o m m a n a g e m e n t .

Andy Gardiner receives the Portman Cup from manager Brian Buckland. Holding his runner-up prize of a set of chessmen is organiser Terry Daunter. Wi th them are two other contestants - Brian Daughtrey (maintenance) on the far left and Wilf Jones (product engineering).

He a lso pa id t r i bu te to T e r n / w h o had p u t so m u c h e f fo r t in to o r g a n i s i n g the sen io r a n d j u n i o r chess c o m p e t i t i o n s .

C h e s s IS a g a m e of s t ra tegy, a n d , w h i l e the i r tac t i cs have n o t a t t rac ted qu i te t he s a m e pub l i c i t y as t h o s e of K a r p o v a n d Kasparov , o u r p layers have the i r o w n nove l w a y s of l o o s e n i n g the i r o p p o n e n t s ' h o l d o n the g a m e .

These range , w e hear, f r o m o f f e r i n g m i n c e p ies at a c r u c i a l p o i n t t o e n c o u r a g ­ing Ir ish w o l f h o u n d s to g n a w b o n e s u n d e r t h e very tab le o n w h i c h t h e g a m e is b e i n g p layed.

W o u l d t h e s e be the b o n e s of p rev ious players? o n e w o n d e r s . A n d is the re any c o n n e c t i o n b e t w e e n th is a n d the fac t that .

o w i n g to insuf f ic ient entnes, t he W i c k s t e a d S h i e l d t e a m even t has no t been he ld fo r several years?

A p p a r e n t l y not , fo r it is i n tended to r e i n t r o d u c e th i s c o m p e t i t i o n t o g e t h e r w i t h the s ing les event in 1 9 8 5 .

It IS a lso p l a n n e d to h o l d a j u n i o r c o m p e t i t i o n o n c e aga in — o n W e d n e s d a y , 2 4 A p r i l , at 6 . 3 0 p m in t he c l u b h o u s e skitt le alley.

Th is IS o p e n to boys a n d gir ls aged 1 6 a n d u n d e r — t h e y d o n o t have to be c o n n e c t e d w i t h RX pe rsonne l .

Entr ies s h o u l d reach Tern / r easonab ly we l l in a d v a n c e so he c a n m a k e the n e c e s s a r y a r r a n g e m e n t s ; y o u c a n c o n t a c t h i m o n int. 1 4 1 6 , o r Gors ley 5 8 9 .

MEWS items " W e are m o r e t h a n t w o years a h e a d of the p lan set fo r us by J o b Crea t i on , " said Ray Hens ley , M E W S w o r k s h o p s m a n a g e r , w h e n w e ca l led to see h o w the M E W S w a s p rogress ing .

By m id -Februan / , 6 1 o u t of 8 7 un i ts had been let ( the tota l n u m b e r vanes as uni ts are c reated to mee t requ i remen ts ) , a n d there w e r e 3 3 bus inesses o n site, invo lv ing abou t 1 7 0 peop le ( i nc lud ing the t ra in ing facil i ty).

The f o r m e r c a n t e e n b u i l d i n g 1 0 has been leased to Serv icon D y n a m i c s Ltd., a

f i r m w h o d e s i g n a n d m a n u f a c t u r e e lec­t r o n i c c o n t r o l s fo r hea t i ng sys tems.

A f u r t h e r 4 0 0 , 0 0 0 sq.f t of f a c t o r y a n d o f f i ce s p a c e o n t h e m a m site is b e c o m i n g avai lab le b e t w e e n n o w a n d t h e a u t u m n , a n d It IS h o p e d t o let t hese b u i l d i n g s to smal l t o m e d i u m size f i r m s w i t h a v i e w t o b r i n g i n g j o b s to t h e area. Ef for ts t o a t t rac t n e w o c c u p a n t s have i n c l u d e d the a p p o i n t ­m e n t of spec ia l i sed estate agen ts a n d the c i r c u l a t i o n of a h igh -c lass c o l o u r b r o c h u r e p r o m o t i n g M i t c h e l d e a n , its fac i l i t ies a n d e n v i r o n m e n t .

Sharing bid. 18 wi th Lira Leisure are Paterson Dental, suppliers of dental surgery equipment w i th headquarters at Broadwell, near Coleford. The MEWS units give them the space they require for making cabinets and other furnishings and they make use of the telex facilities provided t)y Xanadu. As well as supplying UK customers, they export to A f r k a and the Middle East.

These Irttle houses were the first thing to catch our eye w h e n w e had climbed up to the 'Garret Studio' at the top of bld.6 - proving John Badham's point that "people wi l l always stop to look at a model." Architectural modelling for estate agents, builders, etc., design/draughting for engineering concerns, graphics & artwork for technical publications are all services offered by the f i rm of J.W. Badham & Associates which John, formerly in engineering, set up when he left, and his wi fe Jill provktes secretarial skills. Recently promoted to flight lieutenant in the RAFVR, John is quite at home working at this height, but he's down to earth about pitching for business. "I get it all by cold call ing," he told us.

n

Putting it on record

Ernie Holmes wi th his paintings of old Mitcheldean buildings.

E m i e is preserving our heritage in oils The d isp lay specia l ly a r r a n g e d fo r o u r N o v e m b e r ' O p e n Day ' by the D e a n Her i ­tage M u s e u m Trus t p r o v e d a very p o p u l a r a t t rac t ion . It gave an o p p o r t u n i t y f o r t h o s e w h o missed an ear l ier e x h i b i t i o n , s taged in S e p t e m b e r at t he o ld T o w n Hall in M i t c h e l ­dean, to 'D iscover y o u r Her i tage' .

No t all t he i tems fo r tha t exh ib i t i on c a m e f r o m t h e M u s e u m itself — qu i te a n u m b e r had b e e n p r o v i d e d by M i t c h e l ­d e a n peop le themse lves . For e x a m p l e , th ree a l b u m s of f a s c i n a t i n g p h o t o g r a p h s w h i c h s h o w e d h o w v i l lage life had a l tered over t he years w e r e k ind ly lent by Les Tuff ley, w h o re t i red f r o m the t o o l r o o m in 1 9 8 1 after 4 0 years ' service.

As o n e of t h e Fr iends of t he M u s e u m Trust , RX p e n s i o n e r Ernie H o l m e s ac ted as an en thus ias t i c g u i d e to v is i tors; he a lso c o n t r i b u t e d a c igare t te c a r d c o l l e c t i o n , m o d e l s he h a d m a d e o f ear l ier m e t h o d s o f t ranspor t , a n d a set of p i c t u r e s of o l d bu i ld ings in t he v i l lage.

" W h e n I left m a c h i n e s h o p i n s p e c t i o n a

f e w years a g o , m y c o l l e a g u e s gave m e s o m e oil pa in ts a n d I u s e d t h e m to d o th i s series — m y f i rst v e n t u r e in to oi ls ," said Ernie,

T h e e igh t p a i n t i n g s i n c l u d e d the T o w n Hall itself, t he pa r i sh c h u r c h , t h e W i l d e r ­ness A l m s h o u s e s , a n d "I j us t m a n a g e d to get the o ld Red L ion h o u s e o n pape r be fo re it w a s d e m o l i s h e d w h e n t h e r o a d w a s w i d e n e d near t h e M E W S e n t r a n c e , " said Ernie.

C o m e the w a r m e r w e a t h e r , Ernie p lans to be o u t in t he v i l lage w i t h his pa in ts a n d easel a d d i n g a f u r t h e r f o u r t o t he ser ies — t h e C h u r c h of Eng land E n d o w e d S c h o o l , Batche lor 's Hall ( the h o u s e o p p o s i t e w i t h t he o v e r h a n g i n g s torey) , t he M i t c h e l d e a n Fe l lowsh ip C h u r c h (the o ldest D issenters c h u r c h in t he Forest, says Ernie) a n d , of

c o u r s e , t h e b r e w e r y b u i l d i n g s in t h e M E W S .

O the r ar t is t ic act iv i t ies have i nc luded a c o m m i s s i o n f r o m the c l o c k s h o p in L o n g -h o p e t o pa in t f lo ra l d e s i g n s and a p i c t u r e o f M a y Hill o n the face of a g rand fa the r c lock . "It t o o k m e h o u r s to get t he r igh t m e d i u m so the pa in t w o u l d adhere to t he sur face , " he to ld us.

M o r e recen t l y he has m a d e a cer t i f i ca te b e a r i n g the c res t a n d f lag of the Br i t ish L e g i o n f o r p r e s e n t a t i o n to a m a n w h o c o m p l e t e d a s p o n s o r e d w a l k t o b o o s t t h e i r f u n d s . Th is c o m m i s s i o n c a m e f r o m an ex-m a c h i n e s h o p c o l l e a g u e J o c k M c G e a c h y , w h o is secre ta ry of t he M i t c h e l d e a n & A b e n h a l l b r a n c h .

N o w Ernie tel ls us he's g o i n g to t ry his h a n d at C h i n e s e p a i n t i n g a n d ca l l i g raphy !

They lead the field in service Until a f e w years ago, it w a s o u r c u s t o m to record the presenta t ion of c o m p a n y service awards to M i t c h e l d e a n e m p l o y e e s , a n d to make spec ia l m e n t i o n of t h o s e w h o h a d ach ieved the i r 3 0 t h , 3 5 t h a n d even 4 0 t h anniversar ies.

But w i t h so m a n y c h a n g e s a n d d e p a r ­tures It b e c a m e imprac t i cab le to c o n t i n u e , a l t h o u g h o n o c c a s i o n w e have b e e n ab le to feature a c o m b i n e d re t i remen t a n d service a w a r d p resen ta t ion to an ex t ra -long server.

I twas ta lk ing to Ray Reed that p r o m p t e d this i tem. He had spent t h e last s tage of near ly 3 5 years ' service at M i t c h e l d e a n in the dark — as n igh t shi f t m a n a g e r — a n d w a s a b o u t t o take early re t i rement .

W e b e g a n to w o n d e r jus t h o w m a n y peop le the re are o n site t o d a y w h o c a n c l a i m 3 0 or m o r e years ' serv ice. S o w e d i d a bit of research a n d c a m e u p w i t h t he f o l l o w i n g (our a p o l o g i e s if we 've left any ­one out) .

T o p of t he long-se rve rs league is Bill C inderey (spares pack ing) w h o has 3 8 years to his credi t , w h i l e r u n n e r - u p T o n y Kibble (warehouse) c o m p l e t e d his 3 5 t h year w i t h us last January ,

Next in sen ior i ty c o m e J o h n Brain (on a s s i g n m e n t at W e l w y n ) , Eric S m i t h (p ro ­d u c t e n g i n e e r i n g ) a n d B o b W r i g h t ( t ra in­ing) w h o all s i g n e d o n over 3 3 years a g o V i c B u h l m a n n (cu r ren t l y o n s e c o n d m e n t as m a n a g e r of t h e G louces te r Enterpr ise W o r k s h o p ) , T o n y East ( re fu rb ish ing) and Jef f J a m e s ( m a c h i n e s h o p ) c a n a lso c l a i m 3 3 years ' serv ice e a c h .

T o m K n i g h t ( rece iv ing i n s p e c t i o n & spares OA) is a 3 2 - y e a r m a n , so is t he 'o ther ' Ray Reed (works eng inee r ing ) .

D I A M O N D S I N D E L H I

There was a unique occasion on 28 January last when, at a private dinner in New Delhi, EMSD director Dick Holmes presented Jeremy Henwood with his 30-year award. Having joined us as a management trainee in 1955, he held a number of managerial appointments and was controller, business planning, when he took up his assignment as vice-president with Indian Xerographic Systems in 1 982,

Both he and materials controller Peter Broomer return from their three-year tour of duty next May,

Geoff Howe l l ( m a n u f a c t u r i n g pro jects) , Br ian M o u l d ( b l d . 3 2 assemb ly ) , lan to S t e p h e n s (par ts m fg ) a n d Ra lph Tay lor (smal l b a t c h / t o o l r o o m ) have c l o c k e d up 3 1 years a p i e c e , w h i l e Reg M a l s o m ( f inance) , hav ing a lso ' a c c o u n t e d ' f o r 3 1 years at M i t c h e l d e a n , has n o w o p t e d f o r early re t i rement .

C lose o n the i r heels c o m e M a u r i c e Pask ( c o m m o d i t y opera t ions) , J o h n Shie lds (assembly) a n d J o h n S m i t h (asset recover / ) w h o r e a c h e d t h e 3 0 - y e a r m i l es tone in t he latter part of 1 9 8 4 ,

Th is year Esmee Ha l fo rd ( c o n f i g u r a t i o n con t ro l ) , D e n n i s B o u g h t o n (parts mfg p lan­n ing) , Larry Ster re t t ( b i d , 3 6 opera t ions) a n d Basil B r o w n ( p r o d u c t eng ineer ing) all b e c o m e e l ig ib le fo r the i r t h r e e - d i a m o n d a w a r d s .

T h e n t h e r e are several p e o p l e w i t h 3 0 or m o r e years ' serv ice b e h i n d t h e m w h o , t h o u g h no longer m e m b e r s of M i t c h e l d e a n staff, c a n o f t e n be seen a r o u n d the site — p e o p l e like M a r i o n C o r n w a l l and Jack W o o d s , w h o ' d o the b o o k s ' fo r t he M E W S , f i re c o n s u l t a n t T o n y Cale , a n d J o h n S t e p h e n s ( n o w w i t h Hyg iene Serv ices , o u r c o n t r a c t c leaners) .

12 Printed in England by Severnprint Ltd, Gloucester