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© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
Shape Your Business For the Future:
Powering Transformation With
Cisco
Why cloud makes sense for the enterprise?
Marcus Holm
ASEAN Territory Manager
Intelligent Automation Business Unit
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
Agenda
Current IT Challenges & Cloud Drivers
IT Process Optimization
Cloud Architecture & Best Practices
Demo
CITEIS Case Study
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
3
• Lack of agility
• High cost of IT staff
• Business-it dissonance
Long Provisioning Times for New Services
• Low capacity utilization
• High operating costs
• Overcrowding of datacenter
• Labor-intensive, manual processes for service management
Pressure to Move Towards Proactive SLA Management
Lack of Centralized Control and Governance
• High error rates due to disconnected processes
• Infrastructure sprawl
High Capital Costs Due to Provisioning for Peak Loads
• Measure Utilization by User/Group
• Implement a Showback/Chargeback Service Deliver Model
Transform IT from Cost Center to Business Enabler
Lack of
IT-Business
Alignment
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 4Cisco Confidential 4© 2010 Cisco and/or its affiliates. All rights reserved.
Application Development IT Infrastructure/Ops IT Management
Call or Email IT Operations
Architecture Reviews
Approval Process
Track Down Status
One-Off Custom
Server Builds
Incomplete Requirements
Add Security, Back-up, etc.
Exception Management
No Standard Process
No Visibility into Future
Demand
Are SLA’s Being Met?
No Data to Track Cost
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
• Self-Service Interface: Provides ability for users to order and track metered services
• Service Delivery Automation:Automates provisioning and meters usage of services
• Resource Management:Resources are provisioned and managed as per service needs
• Operational Process Automation:Automates operational processes such as user management, capacity management, service level management, service desk integration, alerting…
• Lifecycle Management Lifecycle Management of Cloud Services
• Dynamic resource allocation
• Capacity management
• Resource utilization
• Performance management
• Maintenance
Standardized offerings
Very fast provisioning/
de-provisioningof resources
Meteredusage
Web-based front end
Automated fulfillment
Broad Network Access
RapidElasticity
Measured Service
On-Demand Self-Service
Resource Pooling
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
Service Delivery with Cisco Intelligent Automation for Cloud
Service OrchestrationEnd User Self-Service Governance
Service Requests
Compare Service Tiers and Options
Guided Shopping ‘Wizard’
Policy-Based Controls
Rich Interactive
Forms
Ordering and Approvals
Status Updates
Cisco Process Orchestrator
Element Managers
Cisco Cloud Portal
GlobalOrchestration
UCS Manager
VMWarevCenter
EMC/ NetAppStorage
Provisioning
Cisco Tidal Server
Provisioner
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
The Platform for Delivering IT-as-a-Service
UNIFIED
MANAGEMENT
UNIFIED
FABRIC
UNIFIED
COMPUTING
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
Slow, Complex, Brittle, Expensive Fast, Simple, Flexible, Cost-Effective
Legacy IT IT-as-a-Service
Broad Network Access
ResourcePooling
Rapid Elasticity
Measured Service
On-Demand
Self Service
Network
Compute
Storage
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
IT-as-a-Service Requires a New Management Approach
On-Demand, Self-Service Provisioning of IT Resources
Easiest to Use and Deploy, Delivers Faster Time to Value
Optimized for Cisco Architectures,
Complements Existing IT Systems and Management Tools
Policy-Based, Model-Driven Approach Reduces TCO
Automation
Intelligence
Flexibility
Self-Service Portal and Orchestration
Policy-Based
Network
Infrastructure Resource Mgmt
Policy-Based
Compute
Network
Compute
Storage
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
Architect Design Where
Can We
Put It?
Procure Install Configure Secure Is It
Ready?
Manual
Unified Management—Automated Self-Service Provisioning
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
Automated
Self-Service
Provisioning
Architect Design
Capacity
On-Demand
Policy-Based
Provisioning
Built-In
Governance
FROM 8 WEEKS TO 15 MINUTES
Unified Management—Automated Self-Service Provisioning
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
• Aggregate data from
disparate systems
• Track infrastructure
consumption
• See utilization rates
• Create IT services leases
• Generate showback models
• Present various data models
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
Storage
rPathPuppet
CFEngine
Zenoss, Watch4net, Nimsoft
EMC NetApp
HDS
Service Catalog and Self-Service Portal Cisco Cloud Portal
Cisco Process Orchestrator
App Config
and Delivery
Server Network Virtualiza-tion
Cisco Server
Provision
Network Services Manager
VMWareMicrosoft
Citrix
Service Assurance
Billing
Mediation
Showback / Chargeback
Security and Compliance
CMDB
Dashboard & Reporting
ITIL Workflow
Metratech, Zuora, Aria, Astel
Comptel, Nimsoft
CloudCruser, Apptio
nSolution, Hytrust
BMC, CA, IBM, HP, Servicenow
Apptio (or native portlets)
BMC, CA, IBM, HP, Servicenow
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
Pre-Built Portal
Content and
Workflows to
Accelerate Time
to Cloud
Deployment of
Compute-as-a-
Service on
Cisco UCS to
Improve Agility
Self-Service
Provisioning
and Automation
for both Virtual
and Physical
Control Over
Resources and
Consumption
with Lifecycle
Management
Ability to Grow
Deployment and
Expand to New
Use Cases with
Upgrade Path
Cisco Intelligent Automation for Cloud
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
1. Remote access MPLS
2. Remote access Internet
3. Network Container - Public Routable
4. Network Container - Unrouted
5. Add tenant unprotected private zone
6. Add tenant protected private zone
7. Add new Zone to existing Firewall
8. Add new Zone with new Firewall
9. Add one-armed load balancer
10. Public Access two tiered with Firewall
11. Public Access with Service VM
12. Public Access two tiered with Firewall
13. Public Access two tiered with Firewall and Load Balancer
14. Public Access two tiered with Firewall and Load Balancer (NAT)
15. Public Access with Service VM and Protected Zone
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
CIAC + VMware for Hybrid Cloud Services
Execution
UCS
Virtual Machine
Storage
Service Profile
Virtual Machine
vApp
SAN
VSAN LU N
Services
AggregationAccess
FW LB
VRF
VLAN
PP/PG
VLAN
Infrastructure
VMware Platform
PaaS
SaaS
Spring
vFabric
Hyperic
VMware Desktop
End User
Computing
View
ThinApp
Zimbra
vCloud
PartnersPublic
Clouds
VMware Public CloudOther Public Cloud VMware Private Cloud
Cloud IaaS
vCD
vShield
vCenter
vSphere
Other IT
3rd Party Infra
Hyper V
XenServer
KVM
Billing
VDI
ITSM
Physical
Network
Storage
SAP
Oracle
…
Management
Back Office
vCO
vCM
vCOps
vSM
PP/PG
Nexus
Cisco + VMware Private Cloud Management
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
Pod Management Stack (EMC & NetApp)
Service Management
Resource Management
vCloud
DirectorUCS Manager
UIM
&
OnCommand
Physical and Virtual
Infrastructure
Security and Network Services
Nexus 1000V
Virtual ASA (Security)
Virtual Distributed Switch
vShield (Security)
vCenter
Ops Mgr
Vblock & Flexpod
NetworkServices Manager
Cisco + VMware Private Cloud Management
Cisco Intelligent Automation for Cloud
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
1Server
Virtualization
4Hybrid
Cloud
2Private
Cloud
3Public
Cloud
1
2
3
4
Control
Consolidation
Scale
Utilization
Predictability
Differentiation
Agility
Availability
Bu
sin
ess D
rive
rs
Transition Stages
Compute-as-a-Service:Basic Automation, Basic Process Optimization
Infrastructure-as-a-Service:Siloes of Automation, Basic Process Optimization
Platform-as-a-Service: Advanced Automation, Holistic Process Optimization
Application-as-a-Service:Holistic Automation, Operational Optimization
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
$0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
$3,500
$4,000
Legacy (rackmount); all physical
Legacy; medium virtualization (54%)
Current state; 46/54% Legacy/UCS; 75% Virtualized
Target state; 100% UCS/Cloud; 80% virtualization
2–3 Weeks
(Manual)
15 Minutes VM
(2–9 Days E2E)
15 Minutes
(Self-Service)
Compute TCO
($/Qtr/OS instance)
-27%
-27%
DeliveryTime
Updated: Q2FY11
Virtualization > Unified Computing > Cloud
TCO Physical
CITEIS G2
Average TCO
CITEIS
G1
Cisco IT Cloud Journey – Cost Analysis
6-8 Weeks
(On Demandl)
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23Cisco Confidential© 2012 Cisco and/or its affiliates. All rights reserved. 23
DEMO
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
Thank you.Thank you.