Shane Jansz Nuix Vice President Sales – Asia Pacific

All rights reserved © 2012. Nuix Software

Shane JanszNuix Vice President Sales – Asia Pacific

Information Governance - It’s Easier Than You Think


All rights reserved © 2013. NuixApril 19, 2023 2

BACKGROUND

Shane JanszNuix Vice President Sales – Asia Pacific

Shane has more than 14 years experience working in e-Discovery and information management of unstructured data. His technical and implementation services background has helped him bridge the gap between organisations’ business, IT and legal divisions to improve their business processes for governance, electronic discovery and forensic purposes.

As Asia-Pacific Sales Manager for Nuix since January 2010, Shane has been responsible for establishing relationships with customers, partners and resellers, as well as building sales and support capabilities throughout the region. Prior to joining Nuix, Shane was Chief Technology Officer – Asia Pacific at AXS-One, where he managed sales engineers and professional services staff while building his own sales region.


All rights reserved © 2013. Nuix 3

DEFINITION OF INFORMATION GOVERNANCE (IG)

Information governance is the specification of decision rights and an accountability framework to ensure the appropriate behavior in the valuation, creation, storage, use, archival and deletion of information.

It includes the processes, roles, standards and metrics that ensure the effective and efficient use of information in enabling an organisation to achieve it’s goals.

Source: Gartner Inc., Debra Logan, Information Governance: 12 Things to Do in 2012

www.edrm.net

http://www.edrm.net/



WHAT IS BIG DATA?

Big Data starts at the point where your current data collection and analytical paradigms start to fail to meet your needs.

Big Data is the natural evolution of these trends, escalating the volume, variety, velocity and complexity of incoming data to the point where traditional methodologies are overwhelmed.

Source: Gartner Inc., Stephen Prentice, CEO Advisory: ‘Big Data’ Equals Big Opportunity

Complexity: Standards and scale


All rights reserved © 2013. Nuix

GROWTH IN UNSTRUCTURED DATA



A CASE STUDY OF MASSIVE PROPORTIONS: DEFENSIBLE DELETION

A multinational financial institution with servers in three continents was looking to extract, search and migrate more than 330 terabytes of data stored in EMC EmailXtender and Symantec Enterprise Vault archives, with the added complication that the data is stored on EMC Centera WORM storage. These archives contained approximately 3.1 billion email messages, a portion of which had to be retained due to ongoing legal action.

The results: With all this data indexed and accessible, the institution can now identify

redundant, obsolete and trivial data that has no legal risk or business value. It can defensibly delete this data held in both sets of repositories before migrating

the remaining valuable email messages to new storage facilities. By retiring the old email archives and minimising the volume of data stored in the

new archive, the bank expects to save tens of millions in storage hardware, software and information management costs.



PROJECT GOALS

Legal: Mine their legacy archives (EMC & SYMC) for custodian names in

response to a large scale legal matter. Ring fence all potentially relevant custodian data into a Nuix case.

IT: Accelerate the decommissioning of their legacy archives by facilitating the

migration of extended retention information to Symantec Enterprise Vault V9.

Allow organization to configure legal hold in EV and return to regular retention (re-enable purging).

7



PROJECT SCOPE

Legacy Archives – approximately 3.1 Billion emails EMC EmailXtender 4.8 – 270 TB

• 41 Servers• 3 Geographies – UK, HK and US.

Symantec EV 2007 – 50 TB• 9 Vault Stores• 1 Geography – US.

Storage Platform 4 x EMC Centera Clusters.

8



NUIX PROCESS - SEARCH

45 concurrent search operations. 400 keyword searches against 3.1 billion emails under 3 hours. 9,800 custodians, 120,932 Tokens, 10,000 Cases. Tagged over 1,000,000,000 items.

9

Kind Count

Email 3,062,746,167

Document 458,941,755

Spreadsheet 331,067,201

Presentations 14,528,366

Multimedia 1,170,111

60% duplication across entire set. 53% duplication across email.



A CASE STUDY OF MASSIVE PROPORTIONS: DEFENSIBLE DELETION

A multinational financial institution with servers in three continents was looking to extract, manage and migrate more than 330 terabytes of data stored in EMC EmailXtender and Symantec Enterprise Vault archives, with the added complication that the data is stored on EMC Centera WORM storage. These archives contained approximately 3.1 billion email messages, a portion of which had to be retained due to ongoing legal action.

The Information Governance results:

1. The institution can delete over 66% of the data as it has been identified as either: Redundant, Obsolete and Trivial (ROT) and has no legal risk or business value

2. We are migrating the remaining valuable email messages to new non-legacy storage facilities

3. By retiring the old email archives and minimising the volume of data stored in the new archive, the bank will save tens of millions in storage hardware, software and information management costs.



INTUITIVE DASHBOARD DELIVERS QUICK INSIGHTS

11


All rights reserved © 2013. Nuix April 19, 2023 12

Name Title Address Date of Birth Social Security # Steno Amtel Office Trid ID Home Mobile Pager * Amtel Pin NumberSr. Specialist Logistics 1216 Tulane, Houston, Tx. 77008 10-Feb 449-85-5443 651 6A 853-7171 1835 **same as cell 713-398-6613 713-707-4072 N/A N/A

Specialist 2012 Wildwood, Richwood, Tx 77531 13-Sep 457-82-1023 653 AD 853-5356 Lucent 409-265-3429 N/A 877-497-4120 N/A N/ASr. Specialist 5003 County Rd. 81, Rosharon, TX 77583 12-Nov 463-71-3205 651 6A 853-0392 1803 281-431-2987 281-787-0029 713-762-3134 N/A N/AVice President 107 N. Berryline Circle, The Woodlands, Tx. 77381 29-Jun 344-62-0895 440 ED 853-6351 1804 281-362-7801 713-594-7904 800-913-2194 N/A N/A

Sr. Specialist Logistics 2910 Cherry Mill Ct., Houston, TX 77059 20-Jul 450-47-7439 483 CB 853-0421 1841 281-990-0710 N/A 800-980-2182 N/A N/AManager 5151 Edloe Unit #4304, Houston, TX 77005 14-Apr 638-68-8597 632 RB 853-3917 1850 713-588-5176 713-898-2547 888-589-5584 N/A N/AManager 3723 Rice Blvd., Houston TX 77005 29-Oct 453-39-0690 538 BJ 853-7281 1842 713-661-2725 713-907-4840 800-705-4815 BJ N/A

Sr. Specialist 9919 Hornpipe Lane, Houston, TX 77080 17-Aug 450-45-8229 437 GR 853-9442 Rolm 713-827-8931 713-817-1850 877-498-4212 N/A N/AAdmin Asst. II 2004 Savanna Ct. S., League City, Tx. 77573 9-Jun 466-73-0259 607 TJ 853-5800 1811 281-316-6965 281-638-9247 281-613-1402 N/A N/A

Manager (4/01/00) 5292 Memorial Dr. Apt K6, Houston, Tx 7707 7-Aug 012-62-3493 654 PB 853-9332 1838 713-426-0225 713-594-9385 877-239-2858 N/A N/ASr. Specialist 9214 Sanford, Houston,TX 77031 18-Jun 522-94-9373 529 LC 853.9351 1886 713-777-0146 N/A 800-963-0942 N/A N/A

Analyst 4400 Memorial Dr. #3122, Houston, Tx 77007 25-Aug 214-13-5712 648 HC 853-5318 Rolm 713-880-1091 N/A N/A N/A N/AManager 2512 Milam #5119, Houston, TX 77006 8-Jul 512-72-0083 479 C4 853-6203 1828 713-807-7507 281-381-7332 877-306-6979 N/A N/A

Sr. Specialist 16147 Aberdeen Forest Dr., Houston, Tx 77095 30-Sep 466-77-5425 651 6A 853-6284 1859 281-858-0007 N/A 713-716-2825 N/A N/ASr. Specialist 1735 Tuam Avenue 77004 8-Jul 630-03-1520 651 7B 853-9936 1827 713-951-9154 N/A 713-709-8155 N/A N/A

Manager 5302 Windswept Lane, Houston, TX 77056 4-Jun 265-31-4412 519 TB 853-7724 1814 713-621-1123 713-907-5655 800-980-6356 BT N/AAnalyst 2408 Robley, Pasadena, Tx 77502 13-Jun 457-59-7124 481 K1 853-7412 Rolm 713-475-1206 713-854-2704 N/A N/A N/A

Specialist Logistics 2818 Old South Drive, Richmond, Tx. 77469 15-Mar 450-33-3001 639 A2 853-4340 1825 281-238-0493 713-859-1713 800-976-0306 N/A N/AManager 15710 Misty Hollow Dr., Houston, TX 77068 27-Sep 468-80-0723 424 M7 853-4258 1851 281-895-9267 713-412-9309 877-498-2166 N/A N/ADirector 3303 Savell, Baytown, Tx 77521 13-Aug 459-97-4829 547 DD 853-7791 1809 281-427-1232 713-907-5812 800-601-3116 DS 080-5595Manager 223-98-6774 605 CD 853-0484 1843 877-498-7808Manager 2525 South Voss #1103, Houston, TX 77057 26-Dec 249-55-3627 634 TD 853-1473 1836 713-532-0526 713-857-7648 877-237-3485 N/A N/A

Speicialist 7952 Locke Ln #4, Houston, TX 77063 1-Mar 072-66-3809 651 7B 853-0498 1826 713-972-9444 N/A 713-761-4264 N/A N/AManaging Director 14339 Kellywood Lane, Houston, TX 77079 26-Jul 019-50-3272 417 FJ 853-3354 1820 281-293-9815 713-898-8611 800-979-2537 JF 080-9457

Sr. Specialist 13131 Finch Brook, Cypress, TX 77429 7-Mar 452-47-6061 652 6A 853-3932 1848 281-379-3262 713-503-1025 713-901-2984 N/A N/AManager 1301 Arlington, Houston TX 77008 19-Oct 277-60-6862 614 GD 853-9310 1837 713-880-9760 713-806-4628 877-856-7855 N/A N/A

Sr. Specialist Logistics 1722 Jo Ann Lane, Sugarland, Tx. 77478 17-Mar 461-96-0165 617 PH 853-3806 1847 281-242-5653 N/A 713-764-6531 N/A N/ASr. Specialist Logistics 506 Chitwood Court Houston TX 77094 5-Oct 651 6A 853-0383 1853 281-829-1292 832-541-4089 713-709-1175 N/A N/A

Director 204 Travis #6E, Houston, TX 77002 8-Nov 439-96-2076 548 HR 853-7355 1834 713-228-1416 713-854-2605 800-710-1456 N/A N/ASr. Specialist Logistics 25806 Spring Hill Place, Spring, TX 77373 3-Sep 651 6A 853-5579 1809 281-353-8605 713-301-5699 713-708-2437 N/A N/A

Director 2111 Welch Street, Apt. #B309, Houston, TX 77019 1-Aug 090-38-0576 643 GH 853-9463 Rolm 713-529-7972 713-806-6610 800-973-3902 N/A N/ASr. Specialist Logistics 744 International Blvd. E18, Houston, TX 77024 20-Sep 449-29-8126 651 6A 853-1810 1832 713-956-5854 N/A 800-417-6803 N/A N/ASr.Specialist Logistics 16534 Pilgrims Circle, Spring Tx 77379 13-Nov 462-47-0994 615 EN 853-5266 1822 281-376-7110 713-822-6383 713-707-6687 N/A N/ASr. Specialist Logistics 2350 Bagby St. #14106, Houston, TX 77006 15-Nov 336-50-9556 510 H3 853-6152 1845 713-807-9957 N/A 800-656-1796 N/A N/A

Associate 3919 Essex Ln., #205, Houston, TX 77027 16-Feb 586-50-7864 646 NL 853-5638 1854 713-871-1617 713-385-7736Specialist 2532 Yorktown #30, Houston, TX 77056 1-Dec 465-06-2215 651 7B 853-9130 1855 713-963-8114 N/A 713-761-3783 N/A N/AManager 82 Smith St., Groton, MA 01450 11-Mar 015-58-4577 978-449-9936 N/A 978-448-9260 978-314-5614 877-246-3206 N/A N/A

Sr. Specialist Logistics 22319 South Rebecca Burwell, Katy, Tx. 77449 3-Jul 449-83-6575 505 ML 853-0351 1858 281-347-9318 713-502-9159 713-200-7992 N/A N/ASr. Specialist Logistics 10388 Briar Forest, Houston, Tx. 77042 25-Jan 514-66-2638 545 GL 853-6261 1813 713-952-6652 N/A 800-936-1088 N/A N/A

Analyst 9100 Fondren #264, Houston, Tx 77074 18-Oct 439-51-1451 641 G1 853-1479 Rolm 713-988-4874 N/A N/A N/A N/AAdmin. Coord. 20311 Bauer- Hockley, Tomball ,Tx. 77375 19-Oct 062-56-9132 506 LM 853-4525 1815 281-357-5556 N/A N/A N/A N/A

Analyst 2350 Bagby Apt. #12206, Houston, Tx. 77006 14-Dec 634-40-4367 623 ZM 853-4788 1824 713-874-1156 713-412-6581 N/A N/A N/ASpecialist 430 Reseda Dr., Webster, TX 77598 28-Jan 380-66-6303 651 7B 853-0486 1856 281-488-6689 N/A 713-761-3815 N/A N/A

N/A 4401 Oleander St., Bellaire, Tx. 77401 28-Dec 475-58-5679 532 H3 853-7007 Rolm 713-666-0304 N/A 800-778-8364 N/A N/ASpecialist 2002 Nantucket Dr., Houston, Tx 77057 1-Dec 450-89-0578 651 7B 853-0484 1863 713-781-0246 N/A 713-761-3954 N/A N/A

Sr. Specialist Logistics 1902 Thousand Pines, Kingwood, TX 77339 30-Dec 457-06-9244 546 LJ 853-6470 1831 281-358-4695 N/A 800-504-6506 N/A N/AManager 6701 Sandspoint Dr. #101, Houston, Tx. 77074 25-Sep 262-63-9601 416 CP 853-5501 1829 713-272-6008 713-819-6191 800-503-6368 N/A N/A

Vice President 2806 Whispering Fern Ct., Kingwood, TX 77345 460-55-6210 612 P1 853-1974 1812 281-360-0435 713-501-5022 877-245-0597 N/A N/AManager 13418 Layton Castle Ln, Cypress Tx 77429 21-Nov 248-19-1123 423 BR 853-3801 1830 281-225-9272 713-899-6021 800-516-3933 N/A N/A

Sr. Specialist 1475 Sawdust Rd. #10102, Spring, TX 77380 4-Oct 161-66-6063 438 DR 853-5462 Lucent 281-296-6402 877-497-4122 N/A N/ASpecialist 3601 Allen Parkway #277, Houston, TX 77019 16-Jan 567-67-1134 428 SE 853-5012 Lucent 713-526-1380 N/A 877-239-2839 N/A N/A

Admin. Asst. P. O. Box 2164, Humble, Tx. 77347 6-Mar 459-71-9586 606 TS 853-4220 1810 281-359-3580 713-253-2131 713-709-8669 N/A N/ASr. Specialist 11815 Park Creek, Houston Tx 77070 28-Dec 462-55-4815 611 SK 853-4314 1823 281-376-5761 281-804-6816 800-504-4596 KS3 N/A

Associate 3000 Bissonnet Apt 5106, Houston, Tx 77005 16-Sep 451-41-7450 627 SD 853-6337 1839 713-660-0520 877-771-3379 N/A N/ASr. Specialist 3300 Sage #6103, Houston TX 77056 15-Aug 438-43-4214 651 6A 853-7749 1821 713-572-8191 N/A 713-716-5342 N/A N/ASr. Specialist 3805 W.Alabama #3208 Houston TX 77027 13-May 853-9229 1857 713-248-6155 713-248-6155 ? Call CELL/Has pager N/A N/ASr. Specialist 401 Lousiana Street #609 Houston, TX 77002 5-Jul 026-50-4447 651 853-1955 1866 713-229-0954 713-899-0954 713-707-6829 N/A N/A

Manager 2210 W. Dallas Apt. #1424, Houston, TX 77019 3-Dec 459-61-8761 468 S1 853-5267 1852 713-523-9584 713-443-5267 800-719-2556 JS2 N/ASpecialist 22602 Yancy, Porter, TX 77365 15-Jan 454-84-3667 647 M5 853-3105 Lucent 281-354-3567 713-817-1910 877-239-2847 N/A N/A

Sr. Specialist Logistics 2311 Wittman Court, Katy, Tx. 77450 29-Mar 426-04-1134 619 T3 853-9803 1844 281-578-5609 N/A 800-901-2715 N/A N/ASr. Specialist 3535 Oak Ridge Houston, Tx 77009 22-Jun 853-6480 1849 713-880-0515 N/A 877-751-0205 N/A N/A

Analyst 4444 Westheimer #353, Houston, TX 77027 8-Jun 609-84-8159 616 LT 853-1905 Rolm 713-552-0504 N/A N/A N/A N/ASr. Specialist Logistics 16023 Copper Canyon, Friendswood, Tx. 77546 19-Jul 450-43-8919 439 LV 853-7319 1833 281-996-9498 281-450-7394 800-790-4306 N/A N/ASr. Specialist Logistics 2302 Green Court, Richmond, Tx 77469 2-May 594-05-2786 615 AW 853-3100 1846 281-633-9485 281-221-3291 877-497-7874 N/A N/ASr. Specialist Logistics 2350 Bagby #12102, Houston, Tx. 77006 21-Sep 442-70-8997 651 6A 853-5236 1808 713-522-7982 N/A 713-618-5229 N/A N/A

Manager 309 Main Street, Winchester, MA 01890 22-May 004-48-7378 781-729-1854 781-756-1306 617-733-8713 N/A N/ADirector 1443 Oxford, Houston, Tx. 77008 344-66-1832 411 WG 853-5841 1819 713-861-2766 713-907-7321 800-596-3097 GW2 N/ADirector 4915 Kelvin, Houston, Tx. 77005 21-Mar 334-92-0790 608 Z2 853-9684 1840 713-527-8687 713-906-5635 800-973-5112 N/A N/A

Manager Logistics 9723 Haven Crossing, Houston, Tx. 77065 22-Dec 466-19-2349 601 ZJ 853-6518 1806 281-807-4945 713-828-0339 800-936-1199 N/A N/A

713-443-7212*Pager Amtel Code

**Spare Number 853-5301 1802

Name Title AddressDate

of Birth

Social Security

#Steno Amtel Office

Trid ID

Home

Mobile

Pager*

Amtel

Pin Number

Internet Address

Credit Card

Spouse Children

DRILL DOWN TO SPECIFICS

PII – Personally Identifiable Information



FRAUD ANALYSIS

Challenge:• Detecting fraud in a global organization

Nuix Solution:• Fraud Analytics - Best practice for adherence to FCPA and UK Bribery Act

13

Individuals of interest and associated time frame



90% of the data in the world today was created in the last two years

69% of data stored has no legal hold requirement, company record status or current

business value

69% of business and IT professionals said deleting data to limit the volume of

documents involved in litigation was a top priority for eDiscovery

62% of medium-sized and large organisations handled more than 25 legal and

regulatory inquiries in 2011

13% of companies are very confident they could demonstrate their data is

accurate, accessible, complete, and trustworthy

STATISTICS TO CONSIDER

Source: IBM, July 2012

14



WHY ORGANISATIONS RETAIN DATA

Fear of inability to furnish data requested as part of a legal or regulatory request

Fear of inability to furnish data for business needs

Policy dictates we keep all data forever

Too difficult

No IT need to dispose of data

No need

No business need to dispose of data

Other

Don’t know

0% 10% 20% 30% 40%

36%

29%

22%

18%

12%

12%

11%

13%

12%

Source: Enterprise Strategy Group, 2012



BUILDING THE BUSINESS CASE FOR IG

IG success relies on the right people, processes and technology.

Taking control of unstructured data dilemmas one piece at a time is a manageable process. Each step can have measurable targets and achievements, and information managers will gain greater buy-in from the business as they deliver more and more benefits.

The best place to start is with an easy win that has the highest, more demonstrable payback.

For example, most organisations can achieve a full and speed return on ROI by identifying ROT data, and enabling it to expire.

You can then use ROI from this first win, to fund the next steps to follow the pathway for better information management.



LAST POINT: EDISCOVERY AND IG

There is very little difference between eDiscovery and Information Governance – except for scale.

Unstructured data is complex – and it is those people with eDiscovery capabilities that will lead IG initiatives.

Big data, and vast scale is not an impediment any more. But it certainly helps if you start early!

17



QUESTIONS…FIND OUT MORE?

18

Download white papers, fact sheets and other resources: www.nuix.com/luminate

Pick up a copy of our brochure on ‘Information Governance: Taking the First Steps’

[email protected]+61 448 904 343

WWW.NUIX.COM

http://www.nuix.com/luminate

mailto:[email protected]

http://www.nuix.com/



IMPORTANCE OF CONTENT TYPES FROM A REGULATORY, INVESTIGATIVE AND EDISCOVERY PERSPECTIVE

Social mediaVoicemail

Public websitesCloud-based file sharing and collaboration

Instant messagesIntranet

DesktopsMobile devices

Line-of-business applicationsPhysical records

DatabasesDocument management/ECM

File systems/shared drivesEmail

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%33%

25%21%

28%28%

34%31%

47%23%

30%16%

26%31%

25%

4%13%23%

18%20%

22%37%

23%57%

51%70%

62%63%

73%

Important Very importantSource: Forrester Research, June 2012



CHALLENGES TO IMPROVING INFORMATION GOVERNANCE

Other

Application shortcomings

Lack of integration in key applications

Not a priority issue for executives

Dated or disjointed policies/procedures

Cultural and training barriers

Limited experience

Lack of clear leadership

Structural organisational shortcomings

Budget

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

2%

36%

29%

35%

42%

36%

47%

34%

47%

38%

2%

13%

22%

19%

12%

20%

11%

24%

12%

31%

Important Very important

Source: Forrester Research, June 2012

Documents

Shane Jansz Nuix Vice President Sales – Asia Pacific