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1 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
EN ISO14971:2012 Risk management for Medical Devices
GET YOUR MEDICAL DEVICES TO MARKET
FASTER WHEN YOU KNOW THE WAY
Tuesday 9 December 2014
Seminar MDProject
Bart Mersseman
SGS: Notified Body Medical Devices
Product Manager Medical Devices
SGS Belgium NV Noorderlaan 87
B-2030 - Antwerp - Belgium
Phone: +32 (0)3 545 48 60
E-mail : [email protected]
2 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
What is risk management
3 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
WHAT IS RISK MANAGEMENT
Decision making process relating to safety of a medical device
throughout the design, development and product lifecycle
The safety of the patients, user and handlers at the centre of the
process.
Safety: safe (technical /clinical safety) and performant (therapeutic /
diagnostic safety)
EN ISO14971:2012
risk management
systematic application of management policies,
procedures and practices to the tasks of
• analysing,
• evaluating,
• controlling and
• monitoring risk
4 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
Why risk management
5 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
WHY RISK MANAGEMENT
Business
Product liability
Regulatory
Risk to safety of patients, users, handlers
6 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
WHY? SAFETY AND PERFORMANCE
Safety and performance:
E.g. MDD:
Not doing what is claimed
Not safe during life-time
…
E.g. misdiagnoses
imperfect sensitivity due to
flaw in design (and design controls)
flaw during manufacture
flaw during transport
…
Or inherently imperfect sensitivity
7 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
WHY? REGULATORY
Regulatory requirements: Essential requirements:
Medical Device Directive 93/42/EEC + amendments
8 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
WHY? REGULATORY
Regulatory requirements: Technical documentation:
Medical Device Directive 93/42/EEC + amendments
9 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
WHY? REGULATORY
Regulatory requirements: Quality Management system
Harmonised standard EN ISO 13485:2012 - Medical Devices
Quality Management Systems Requirements for Regulatory Purposes
Clause 7.1 requires, “…risk management throughout
product realization.”
In addition, “Records arising from risk management shall be
maintained”.
The standard cross references ISO 14971 for guidance related to
risk management.
Clause 7.3.2 states that design and development inputs
include risk management outputs
10 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
WHY? PRODUCT LIABILITY
Product liability:
The liability of any or all parties along the chain of
manufacture/distribution of any product for damage caused
by the product:
Component manufacturers
Assembling manufacturer
Wholesaler
Distributor
Retail store owner (in OTC and non-medical products)
11 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
WHY? PRODUCT LIABILITY
Product Liability a Serious Issue?
(US Market)
They generate more $1-million plus verdicts than any other type of
personal injury suits except malpractice.
29% of all verdicts are returned with judgments of $1 million or more.
Defendants loose 56% of all cases which go to trial.
=> but also in Europe more and more cases
12 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
WHY? BUSINESS
Concept Feasability Design Pilot Base Buisness
Cost ofChange
€ 100 € 1.000 € 10.000 € 100.000 € 1.000.000
€ 100 € 1.000 € 10.000
€ 100.000
€ 1.000.000
€ 0
€ 200.000
€ 400.000
€ 600.000
€ 800.000
€ 1.000.000
€ 1.200.000
Cost of Change
13 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
WHY? SUMMING UP….
You have to do it….
It is one of the first things a Notified Body or an Authority (Competent
Authority in Europe, FDA in USA, Health Canada, …) will ask for!
Required by law
Appears on regulatory submission checklists
Will help define testing that should be done to prove the safety of your
device
Helps to eliminate costs e.g. associated with recalls and redesign
Offers a measure of protection from liability
It is just the right thing to do…
14 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
How will we apply risk
management
15 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
HOW? RISK MANAGEMENT: EN ISO
14971:2012
Definition: An iterative process of assessing a
product’s benefit / risk balance
Goal: Developing and implementing tools to
minimize risk while preserving its benefit
Timing: Should be done through product’s lifecycle
16 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
HOW? RISK MANAGEMENT: EN ISO
14971:2012
Term Definition Clause ISO14971
Harm Physical injury or damage to the health of people, or
damage to property or the environment
(a) 2.2
Hazard Potential source of harm (a) 2.3
Hazardous situation Circumstance in which people, property, or the
environment are exposed to one or more hazard(s)
(a) 2.4
Risk Combination of the probability of occurrence of harm
and the severity of that harm
(a) 2.16
Risk control process in which decisions are made and measures
implemented by which risks are reduced to, or
maintained within specified levels
(a) 2.19
Safety Freedom from unacceptable risk (a) 2.24
Disclosure of residual
risks
Information in the accompanying documents on risks
remaining after all risk control measures have been
taken
(b) 5.1
Information for safety Instructions of what actions to take or to avoid in order
to prevent a hazardous situation from occurring
(b) 5.2
17 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
HOW? RISK MANAGEMENT: EN ISO 14971:2012
18 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
HOW? RISK MANAGEMENT: EN ISO 14971:2012
Harmonised standard EN ISO 14971:2012:
Application of risk management to medical devices
Process to identify hazards
Estimate and evaluate and control the risks
Monitor the effectiveness of the controls
Applicable to all stages
Systematic framework
19 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
HOW? RISK MANAGEMENT: EN ISO 14971:2012
The results of risk management influence product
realization processes:
nature and extent of purchasing controls
influencing supplier approval activities,
providing important design inputs,
serving as criteria for evaluating design outputs,
establishing the need for design change, and
helping to determine production and process control
requirements, and monitoring and measurement
devices controls, as well as acceptance activities.
20 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
HOW? RISK MANAGEMENT: EN ISO 14971:2012
Output of risk management activities can influence
decisions and activities :
management review decisions,
personnel training,
infrastructure,
monitoring and measurement,
handling of nonconforming product, and
corrective and preventive actions.
21 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
HOW? RISK MANAGEMENT: EN ISO 14971:2012
Risk:
Design and product related: risk analysis is
required/described in many harmonised technical
standards e.g. EN IEC 60601
Process related: risk management is a requirement of
harmonised standard EN ISO13485 (§7.1)
Risk management is integral part of the whole quality
system.
Risk management file: ‘living’ documents (updates
required)
22 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
HOW? RISK MANAGEMENT: EN ISO 14971:2012
23 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
EN ISO 14971:2012
CHANGING OR MORE STRICT REQUIREMENTS
EN ISO 14971:2012
identical to ISO 14971:2007 but includes annexes Z that show
how it meets the essential requirements in MDD 93/42/EEC
Harmonised since 30th August 2012
“Consensus Paper for the Interpretation and Application of
Annexes Z in EN ISO 14971: 2012 (draft)”
1. Treatment of negligible risks
Document:
• identify known and foreseeable hazards
• estimate the risk for each hazardous situation identified
• the risk control measures for each individual risk
24 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
HOW? RISK MANAGEMENT: EN ISO 14971:2012
25 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
Pro
bab
ilit
y o
f O
ccu
rren
ce
9 I N T O L E R -
8 A B L E
7
6 A R E G -
5 F I O N
4 A
3 B P
2 A
1 R
1 2 3 4 5 6 7 8 9
Severity
Intolerable
Region
As Low As
Reasonably
Practicable
Region
(ALARP)
Reduced as far
as possible
(AFAP)
Broadly
Acceptable
Region (BAR)
April 2001 Tony C. Chan
CHANGING OR MORE STRICT REQUIREMENTS
2. Discretionary power of manufacturers as to the
acceptability of risks:
• all risks have to be reduced as far as possible (AFAP)
• all risks combined, regardless of any "acceptability"
assessment, need to be balanced, together with all other
risks, against the benefit of the device.
26 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
CHANGING OR MORE STRICT REQUIREMENTS
2.
• As far as possible: AFAP
• Acceptability: death or serious deterioration of health is
unlikely
Geharmoniseerde normen
Internationale normen
historical data, best medical practice and state of the art
Further risk control measures do not improve the safety
If a reduction to an acceptable level
cannot be achieved, a risk-benefit analysis
must demonstrate that the residual risk is
outweighed by the medical benefit
as explained further
27 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
CHANGING OR MORE STRICT REQUIREMENTS
3. "as far as possible (AFAP) “: as low as reasonably practicable
(ALARP) not acceptable with regard to economic considerations.
• the [Essential Requirements require risks to be reduced "as far as possible"
without there being room for economic considerations.
•
=> safety of the product must not be traded off against business perspectives.
=> For transparency the manufacturer must document the end-point criteria of
risk reduction based on his risk policy.
28 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
CHANGING OR MORE STRICT REQUIREMENTS
4. A) risk-benefit analysis for the individual risk
B) overall risk-benefit analysis => In any case the manufacturer shall
perform an overall risk-benefit analysis considering all individual risks to provide
a rationale for overall risk acceptance.
(weighing all risks combined
against the benefit)
29 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
CHANGING OR MORE STRICT REQUIREMENTS
4. Example
A) risk-benefit analysis for the individual risk
B) overall risk-benefit analysis
30 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
CHANGING OR MORE STRICT REQUIREMENTS
5. all the "control options" and not stop if the first or the second
control option has reduced the risk to an "acceptable level“
=> the manufacturer shall document the control options in the priority order
31 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
CHANGING OR MORE STRICT REQUIREMENTS
6. inherently safe design and construction
Example: electrode
6. Information of the users influencing the residual risk : (adding a
label or a warning/information in the IFU).
=> The manufacturer shall not claim a reduction to the probability of
harm when disclosing residual risk.
32 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
CHANGING OR MORE STRICT REQUIREMENTS
6. inherently safe design and construction
33 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
34 © SGS SA 2013 ALL RIGHTS RESERVED: Tuesday 9 December 2014 Risk management according to EN ISO14971:2012
EN ISO14971:2012 Risk management for Medical Devices
GET YOUR MEDICAL DEVICES TO MARKET
FASTER WHEN YOU KNOW THE WAY
Tuesday 9 December 2014
Seminar MDProject
Bart Mersseman
SGS: Notified Body Medical Devices
Product Manager Medical Devices
SGS Belgium NV Noorderlaan 87
B-2030 - Antwerp - Belgium
Phone: +32 (0)3 545 48 60
E-mail : [email protected]