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8/8/2019 SGBM Summary Outline
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Standard Grade Business ManagementSummary Course Outline Knox Academy
STANDARD GRADEBUSINESS MANAGEMENT
SUMMARY COURSE OUTLINE
UnitDon’tKnow
NotSure
Confident
1 Introduction to Business
• Needs and Wants
• Goods and Services
• Factors of Production
• Sectors of the Economyo Private, Public, Voluntary
o Ownership, Control, Finance
• Small, Medium, Large Businesses• Sectors of Industry
o Primary
o Secondary
o Tertiary
• Types of Business Ownership plusadvantages and disadvantages
o Sole Trader
o Partnershipo Private Limited Company (Ltd)
o Public Limited Company (plc)
o Franchises
• Limited Liability Definition
• Aims of Business Organisations
• Stakeholders (interests/influences)
• Social/Economic Costs and Benefits
• Organisation Charts – what do theyshow?
• Line/Lateral Relationships
• Authority and Responsibility
• Tall/Flat (advantages/disadvantages)
• Span of Control
• Restructuring
8/8/2019 SGBM Summary Outline
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Standard Grade Business ManagementSummary Course Outline Knox Academy
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2 Starting up in Business/
Business Plans• Entrepreneur – Skills/Qualities
• Why Start a Business?
• Risks in Setting up a Business
• Support Available
• Mission Statements
• Methods of Financing Businesses
• Cash Flow
• Business Plan Contents
3 Location• Internal finance
• External finance
• Local Government Support
• Central Government Support
• The Single Market
• Inward Investment
• The Social Charter
• Regional Policy
• The Euro
• Communication
• Transportation
• Barriers to Trade
• Developing Markets
• The Pacific Economies
• The Global Market
• Multi-nationals
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Standard Grade Business ManagementSummary Course Outline Knox Academy
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4 Marketing
• What is a market?• Market-led and Product-led
• Market Segmentation
• Market Researcho Desk (advantages and
disadvantages)o Field (advantages and
disadvantages)
• Marketing Mix
o Product Brands (inc Own Brands) USP Product Life Cycle (and
extension strategies)o Pricing Strategies
o Promotion Advertising Sales Promotions
o Place Channels of Distribution
5 Operations
• Input/Process/Output
• Choice of Supplier
• Stock Controlo 3 Types of Stock
o Benefits/Costs of holding stock
o Stock Control diagram
o Just-in-Time
• Methods of Production(advantages/disadvantages)
o Jobo Batcho Flow
• Ensuring Quality (including)
o Quality Controlo TQM
o Benchmarking
o Quality Standards
o Quality Circles
8/8/2019 SGBM Summary Outline
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Standard Grade Business ManagementSummary Course Outline Knox Academy
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6 Human Resources
• Why People Work?• Full-time/Part-time
• Temporary/Permanent
• Job Share/Casual
• Flexi-time/Core-time
• Types of Workers
• Methods of Recruitment(Internal/External)
• Recruitment /Selection Processo Job Analysis
o Job Description
o Person Specification
o Advertising (Internal/External)
o ApplicationForms/CVs/References
o Interviews
o Contract of Employmento Other Selection Processes
• Training Methodso On-The-Job
o Off-The-Job
• Types of Training
o Induction
o Retraining
o Upgrading
o Apprenticeships• Staff Appraisal (inc
advantages/disadvantages)
• Industrial Relationso Industrial Action (including…)
o Strike
o Go-Slow
o Overtime-Bano Advantages/Disadvantages
o ACAS
• Legislation
• Changing Pattern of Employment
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Standard Grade Business ManagementSummary Course Outline Knox Academy
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7 Finance
8 Growth
9 Management andDecision Making
10 Information/IT
11 Challenges
12 Success/Failure
