SFOUPDATE & FORECASTCharles SchulerDirector of Marketing & Communications

Strategic 5-Year Plan (2017-2021)

Goal #1: Revolutionize the Passenger ExperienceGoal #2: Achieve Zero By 2021Goal #3: Be the Industry Leader in Safety & SecurityGoal #4: Nurture a Highly Competitive and Robust Air Service MarketGoal #5: Be a World Class Dream TeamGoal #6: Deliver Exceptional Business PerformanceGoal #7: Care For and Protect our Airport and Communities

2015: 50,048,6802016: 53,096,2252017: 55,814,906

SFO Growth

18.4 18.2

19.1

19.8

21.4

22.3

23.0

24.0

25.6

26.8

27.528.1

28.629.0

29.5

17.0

19.0

21.0

23.0

25.0

27.0

29.0

31.0

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022

Enpl

anem

ents

(Mill

ions

)

Fiscal Year

Actual 2014 Forecast 2017 Forecast

2012 – 2017: International Growth

5,000,000

5,500,000

6,000,000

4,500,0002012 2013 2014 2015 2016 2017

International Growth by Enplanements6,500,000

GoalActual

Major International Gateway Airport Growth

0%

1%

2%

3%

4%

5%

6%

7%

8%

SFO BOS LAX ORD SEA DFW IAD JFK ATL MIA IAH

Year Over Year Percentage Change in Total Airport Passengers

2012 – 2017: International Growth Economic Impact

Bay AreaBusinessRevenue(annual)

$3.2b

Bay AreaNew JobCreation

25,197

State and Local taxes

(annual)

$220m

Air Carrier Diversity

130+Destinations

4New

Destinations in 2018

55Airlines

5New Airlines

in 2018

2018: New Flight Economic Impact

SFO JOBS

99SFO SPEND

$18 m

BAYAREA JOBS

1,619BAY AREA

SPEND

$193m

VISITORS TO BAY AREA

43k

Airlines Destination Start Date Flights per Week Seats per Week

Interjet Guadalajara/ Mexico City

March 14th 6 900

Hong Kong Airlines

Hong Kong March 25th 7 2,414

Iberia Airlines Madrid April 25th 3 807Frenchbee Paris/Papeete May 11th 6 2,466Icelandair Keflavik June 1st 3 1,048

2018 International Growth: New Carriers

Level Barcelona October 31st 3 753

2018 International Growth: Incumbent Carriers

Airlines Destination Start Date Flights per Week Seats per Week

Air Canada Edmonton May 1st 7 525

United Zurich June 7th 7 1,533

Qantas Melbourne September 2nd 4 944

United Papeete October 30th 3 657

Airlines Destination Start Date Flights per Week Seats per Week

EVAAir Taipei March 25th 18 to 21 969

Air India New Delhi March 25th 6 to 9 714

Copa Airlines Panama City March 25th 14 to 18 616

9.2%

32.3%

19.6%13.7%

Flight Operations Increases By RegionWinter 2018 vs. Winter 2017

SFO Forecast: The Numbers

2018: 57+million6% intl. growth5 new carriers6 new intl. destinations

SFO Forecast: Growth Challenges

SFO Forecast: Growth Challenges

SFO Forecast: Growth Challenges

SFO Forecast: Growth Challenges

- 2% of global CO2 emissions

- 12% of transport sector CO2

- 70% aircrafts 80% more efficient per seat than first gen jets

- 80% average aircraft occupancy

- 2x PAX (7.8B) >20 yrs

SFO: Sustainability

- Airlines already benchmarking carbon emissions by aircraft & PAX

- Companies with large corporate travel programs interested in reducing emissions & showing sustainability commitments - employee retention + sustainability reporting

- Procurements increasingly focused on social and environmental compliance and, like hotels or travel destinations, could grow to include airline purchases based upon an airline’s Carbon Disclosure Project (cdp.net) score, biofuel rating (see NRDC right) or aircraft’s emissions (TBD)

Source: NRDC Aviation Biofuels Scorecard 2017

Capital Improvement Program

Managing Growth: Terminal 1 - The Harvey B. Milk Terminal

Managing Growth: Terminal 1 Timeline

2019 In July, 9 gates open in Boarding Area B, new Consolidated Security Checkpoint open; Terminal 1 Center partially open

2020 In March, 9 more gates open in Boarding Area B (18 gates total), the entire south check in lobby also opens

2021 In Q2, the International Connector opens, 7additional gates open (25 gates total), swing gatesopen

2022 In Q4, all gates open; Boarding Area B and Terminal 1 fully operational

Managing Growth: Terminal 1 Preview

Managing Growth: Terminal 1 Preview

Managing Growth: Taste of Terminal 1

Good News: Grand Hyatt at SFO - Opening Soon

• Opening summer 2019• 351 rooms• 15,000+ square feet of meeting space• 4-star rating

Capital Improvements

T2 Buildback REACHAirTrain extension

New Campus Long Term Parking 2

Capital Improvements

S A N F R A N C I S C O I N T E R N A T I O N A L A I R P O R T

AIRPORT DEVELOPMENT PLAN

SFO Tomorrow

Boarding Area H• Redevelopment of the International Terminal Building Improved connectivity between terminals

• New international boarding area. • Improved transportation access• New rental car center• Improved airfield efficiency & taxiway geometry

Good News: Tastes of the International Terminal

• 16 new restaurants in International Terminal since 2017

• Focus on local San Francisco restaurants and locally sourced food

• Types of restaurants include:• Chinese• Japanese• Mexican• Vietnamese• California Cuisine• Southern Comfort Food• American Classics

Business Travel Services

Digital Maps

Good News: Customs Welcome Project

ITG Afte r

Dining Options - https://youtu.be/BjPsOjVeaBMZero Waste - https://youtu.be/QF5LG5IAxPUGrand Hyatt at SFO - https://youtu.be/4oWIKveGYXkRemote Gate Operations - https://youtu.be/Zv8UbEcMmiE

Supporting Videos

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