Setup Delegation in google Apps

[SETUP DELEGATION IN GOOGLE APPS] Community Service Partners, Inc.

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Google allows for the delegation of email accounts between users. This will allow a user access to

another user’s inbox and enable the user to send mail as them. The following steps explain how to

configure delegation.

1. You will need to sign into your email through the web interface. This can be done by going to

mail.agencywebaddress.tld (ie. mail.communityservicepartners.org) and entering your email

username and password.

2. Once logged into the Google Apps interface, you will need to click the gear and go to the

settings page.



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3. On the settings page, you will need to go to the accounts tab.

4. In the section labeled “Grant access to your account:” click “Add another account.” This will

open a new window where you will enter the email address of the person to which you wish to

delegate your account and click the “Next Step” button.

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5. The next page gives you a chance to review and confirm your delegation. Click the “Send email

to grant access” button to proceed.

6. The next page confirms that delegation access has been granted, and informs you that it will be

active once the user accepts the delegation.



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7. After confirming the delegation, the user your account is delegated to will be listed in the “Grant

access to your account” section of the Account Settings page. Here you can remove the access

by clicking “delete.”

8. The user to which you are delegating your account will receive an email informing them of the

access. To finish the process, the user must click the link accepting the request.

9. After accepting the request, the user receives a confirmation that the delegation is accepted,

and informs the user that it can take up to a half hour to complete the process.



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10. After the process is completed (which may take up to a half hour), the delegated mail box can

be accessed from the web interface by clicking the email address at the top right to receive the

account dropdown, under which the delegated mailbox can be clicked.

11. After clicking on the delegated account, a new window is opened with the mailbox.



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12. If you would like to use a delegated account within Outlook, this can be done by going to Start ->

All Programs -> Add account for delegation.

13. In the “Add account for Delegation to Google Apps Sync” window, enter the email address to be

delegated and click “OK.”



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14. When you open Outlook, you will notice that on the left hand side of the window, it will list the

newly delegated mail box underneath the current users’.

Here is an expanded view with the delegated mailbox highlighted.



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15. To configure sending from the newly delegated address, open a new email and click on the

“Options” tab. Then click on the “From” button in the “Show Fields” category.

16. Click the “From” drop down above the “To” text box, and select “Other E-mail Address…”



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17. In the “Send From Other E-mail Address” dialog box, enter the delegated email address and click

“OK.”

18. When sending email, click the “From” drop down and select the email address from which you

wish to send.

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Setup Delegation in google Apps