To upload your data from your pedometer to your computer, you need to install the Multiply Datalink software. You will find this software from the Apple app store.

Once the software is installed, connect your pedometer to your computer and start uploading your steps. You will need an active internet connection in order to upload your steps to Multiply.

Before you start – Installing your pedometer software• The application supports Mac OS X 10.8 Mountain Lion and Mac OS X 10.9 Mavericks Operating Systems.• Your pedometer does not have to be connected while you install the Multiply Datalink application.

SETTING UP YOUR PEDOMETER

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Before you start, ensure that you can access the Apple App Store, and are in the South African store.

1. Find the Multiply Datalink application from the App store on your MAC2. The App is Free and listed in the Health and Fitness category3. Download and install the Multiply Datalink

Alternatively:

1. Find the link to the Apple App Store from the Momentum website to get the Multiply Datalink2. The link will be under Pedometer Support section of the Info Centre3. The link will also be under the Pedometer Section of the Fitness Activities tab of the Multiply website

Getting started – your step by step guide1.

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Once installed, your Multiply Datalink is listed as part of your Applications list .

You may launch the Multiply Datalink by following any of the following methods:

Navigating to your Applications folder in Finder:

1. Click on the ‘Finder’ icon. The Finder window will open2. Then click on Applications folder3. Click on the Multiply Datalink option to launch.

Clicking on Multiply Datalink in Launchpad:

1. Click on the ‘Launchpad’ icon. The Launchpad window will open2. Select Multiply Datalink from the list of applications displayed in the Launchpad window3. Alternatively, search for Multiply Datalink by typing “Multiply Datalink” in the search field on the Launchpad

window.

Searching for Multiply Datalink from Spotlight:

1. Click on the ‘Spotlight’ icon. Alternatively use the combination of ‘Command’ key and ‘Space’ bar to access Spotlight

2. Search for Multiply Datalink by typing “Multiply Datalink” in the search field in Spotlight.

Configure Proxy Settings

If you are using your office network to download steps from your pedometer, you may need to setup the proxy address your company uses to access the internet. If you do not have this info handy please ask your IT Support team to provide it to you. To configure proxy settings:

1. Open /Applications/System Preferences2. Click on Network3. Select your active network connection (indicated by a green dot)4. Click on Advanced5. Click on the Proxies tab6. Make sure to configure both HTTP and HTTPS proxy settings7. Click OK when finished8. Click Apply to save

Launching Multiply Datalink

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Before you start uploading, you need to register your pedometer so that it will be linked to your profile:

1. Open the Multiply Datalink application2. Connect your pedometer to your computer via the USB port. Your computer will automatically detect your

pedometer.3. The Pedometer registration screen will automatically be opened.

Register your pedometer – upload your steps

Register your pedometer – upload your steps

4. Follow the onscreen instructions to register your pedometer5. Register you pedometer by entering your Momentum website Username and Password and then enter a

Nick Name.6. Click on ‘Submit’.

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Upload your steps

Upload your steps

7. Click on ‘Download’8. The Multiply Datalink will then show a message saying “Download Complete” 9. Close Multiply Data link and go to www.momentum.co.za to view your steps

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Reaching the limitsYour pedometer records data on both an hourly and daily basis. In both cases, the pedometer will stop recording data when a certain limit has been reached.

Hourly steps

In the case of hourly step counting, the pedometer will record a maximum of 11 520 steps in one hour (roughly 9 km to 9.4 km). Once this limit has been reached, the hourly step count (for both normal and aerobic steps) will stop. However, the pedometer will continue to count the overall number of steps taken during the day.

Daily steps

The pedometer is unable to record more than 99 999 steps in a single day (whether normal, aerobic or any combination thereof). This figure is equal to 60 km to 65 km. Once this limit has been reached, the pedometer will reset the day step count to zero (for both normal and aerobic steps), and will resume counting steps as per usual.

The hourly step count will not be affected by daily step count limits.

Frequently asked questions

Q. How do I set up my pedometer?

A.• Install the battery according to the instructions in the

instruction manual. Refer to the Pedometer manual for information on setting up the device accordingly to your details.

• Remember that you cannot switch the pedometer off.• The pedometer will start to count and display the number

of steps you have taken after you have been walking for longer than four seconds.

• The pedometer will automatically reset to zero steps at 00:00 hours each day.

• Refer to packaging to find out how to wear the pedometer to ensure maximum accuracy.

Q. How do I replace my pedometer if it is faulty?

A.• Please send the faulty pedometer to:

Multiply Support Desk – Pedometers 268 West Avenue Centurion 0157

• Please include the following information with the pedometer:

1. Your Name2. Client Number or ID Number 3. Contact Number4. Your physical address to receive a pedometer replacement

• Alternatively, you can physically bring the pedometer to the Centurion Head Office or drop if off at any of our Momentum branches.

• The Support Desk determines the cause of the fault. If the pedometer is not faulty or damaged through negligence, the received pedometer is sent back to you with appropriate feedback.

• If the pedometer is indeed faulty, a replacement pedometer is sent to you free of charge.

Q. How do I replace my pedometer if it is broken or lost?

A.• You can purchase a new pedometer from the Multiply

online shop – www.multiplyonlineshop.co.za

Q. Is my pedometer guaranteed?

A.Your pedometer is under warranty for 24-months from date of purchase. The warranty applies only to normal use and excludes wear and tear, not serviced on batteries and defects caused by negligence and abuse.

Multiply will repair or replace pedometers with legitimate claims still under warranty.

Queries can be direct to the Multiply service contact centre on 0861 88 66 00.

Q. Is my pedometer waterproof?

A.No. However, it is splash-proof. This means that it will not be negatively impacted by sweat.

Q. My pedometer displays ‘kcal’. What does this mean?

A.Kcal, or kilo-calories, is the imperial measurement for kilojoules (1 kcal = 4.2 kilojoules). In South Africa we use the metric system, which is why our website is based on kilojoules rather than kcal. The meal plans, nutritional advice and activity tips used in this programme are also based on kilojoules. Data downloaded from your pedometer is automatically converted from kcal to kilojoules.

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Q. What is an aerobic step?

A.When you walk at a pace of more than 60 steps per minute for longer than 10 minutes, you are considered to be taking aerobic steps. Your aerobic steps will be counted from the beginning of the session as soon as you reach 10 minutes. If you break for a minute or longer, the aerobic mode will be deactivated and you have to start a new session.

Please note that aerobic steps are included as part of your total step count. So, if your pedometer reading states you have walked 10 steps during the day and three aerobic steps, your total step count remains, 10, not 13.

Q. Will my pedometer work in my handbag, pocket or belt?

A.Yes, provided that you hold the bag tightly and the pedometer is properly secured to avoid sideways movement.

Q. What battery should I use in my pedometer?

A.The battery supplied with your pedometer should last at least six months if you take an average of 10 000 steps per day. Worn out batteries should be replaced by CR2032 (also known as DL2032) batteries, available at Dis-Chem, Yale Security Point, Builders Warehouse and other hardware or hobby stores.

Q. How frequently should I download my data?

A.Daily downloading will guard against data loss. If you are participating in a challenge or competition, keep in mind the deadline or cut-off dates. Your pedometer stores a maximum of 21 days’ data. Should you fail to download data within this time, the device will automatically replace the oldest data with newer information.

Q. What does it mean if the pedometer shows a T indicator on the screen?

A.The transfer indicator will blink when 18 days of data, including the current day, are stored in the memory and have not been downloaded. The transfer indicator will light up when 22 days of data have not been transferred. The older measurement results will be transferred first. Transfer the measurement results immediately.

Q. How is my privacy and personal information protected?

A.Momentum voluntarily subscribes to s 51 of ECTA and endeavours to treat personal information supplied by customers in accordance with this legislation. If you are a member of the Multiply Corporate Wellness Programme, your employer will have access to summarised information for statistical purposes only.

Q. When I upload my steps will all my up to the minute data be uploaded?

A. If the upload is done today, only step data from 12am (midnight) and earlier will be uploaded

Q. By when and where will my uploaded step data be visible?

A. All uploaded step data will be visible immediately after upload on both the Multiply section of the Momentum website as well as the pedometer community.

Momentum Interactive (Pty) Ltd (Reg. No. 1971/006353/07), is a wholly owned subsidiary of MMI Group Limited. Terms and conditions apply. Visit www.momentum.co.za/multiply for full details. MMI Group Limited is an authorised financial services and credit provider.