Setting Up a Unisphere Management Station for VNX Series

Setting Up a UnisphereManagement Station for

the VNX SeriesP/N 300-011-796 Revision A01

January 5, 2010

This document describes the different types of Unisphere™ managementstations and tells how to install and configure software on each type. It alsotells how to start Unisphere on a station running the Unisphere client.

Topics in this document include:

Unisphere management station overview........................................ 2Types of Unisphere management stations........................................ 3Software for each type of Unisphere management station................. 5Installing the required software ...................................................... 6Configuring a Unisphere Management Station ................................ 18Initialize security for an Unisphere management station .................. 19Starting Unisphere on the Unisphere management station................ 20

1

Unisphere management station overview

A Unisphere management station is a Microsoft Windows® Server2008, Windows Server 2003, Windows Vista, or Windows XP host thatis connected to the system management ports through a network and isrunning some or all of the following VNX software:

Unisphere Client for Windows

Unisphere Server for Windows

Unisphere Host Agent for Windows

EMC Secure Remote Support (ESRS) IP Client for VNX software

Unisphere Service Manager (USM)

Table 1 Operating system support for Unisphere management software

Operating system Supported software

Windows 2008, Windowsserver 2003

All listed software

Windows XP Unisphere UIs, Unisphere Server and USM

Windows Vista Unisphere UIs and Unisphere Server

Depending on the type of Unisphere management station, you may ormay not be able to access the Unisphere UI from it.

A Unisphere management station can be updated with new VNXsoftware without requiring a host reboot. A system cannot be updatedwith new operating environment software, which includes theUnisphere client and Unisphere Server, without a system reboot.

2 Setting Up a Unisphere Management Station for the VNX Series

Types of Unisphere management stations

The types of Unisphere management stations are:

Remote user station

Secure entry point station

Standalone performance station

Event monitoring station

EMC Secure Remote Support (ESRS) IP client

Remote user station or secure entry point station

A remote user station or a secure entry point station is an off-arraymanagement station (a local host) that is connected to storage-systemmanagement ports through a network and is running only theUnisphere UIs. For a remote user, this configuration eliminates theoverhead of accessing the UI from a storage system. For additionalsecurity, you can limit management access to the system to only thoseauthorized users who have installed the client on their Windows hostby disabling the ability to launch the UIs from the system.

Standalone performance station

A standalone performance station is an Unisphere management stationused mostly by a service provider to analyze system performance withUnisphere Analyzer and/or manage system quality of service withUnisphere Quality of Service Manager (QoS).

Event monitor station or ESRS IP client

In a centralized event monitoring environment, an Unispheremanagement station can be a monitor station for Event Monitor orESRS, sending alerts or automatically notifying your service providerwhen certain events occur. By offloading this work from one or moresystems to a monitor station, you can improve the performance ofthese systems.

For a centralized event monitoring station, you must configure at leastone event monitoring template. For a ESRS IP client, you must installthe ESRS template.

Setting Up a Unisphere Management Station for the VNX Series 3

We strongly recommend that you do not connect an Unisphere managementstation that is running event monitor or ESRS IP client to the system’s dataports.


Software for each type of Unisphere management station

Table 2 lists the software you must install on each type of Unispheremanagement station.

Table 2 Unisphere management station software

Software to install

Unisphere type UnisphereClient

UnisphereServer

Host Agent ESRS IPClient

UnisphereServiceManager

Remote user station Yes No No No No

Secure entry point station Yes No No No No

Standalone performance station Yes Yes No No Optional

Monitor station No No Yes No No

ESRS IP client No No Yes Yes No


Installing the required software

This section describes how to install the required software on theWindows host that will be an Unisphere management station. ThisWindows host must be on the same network as the system managementports.

Installing the Unisphere Server

Download and install the Unisphere Server from the EMC OnlineSupport website to your Unisphere Management station.

1. From the EMC Online Support website, locate the Support section.

2. Select the management server version you want to download andselect the option to save the software to your management station.

3. Install the Unisphere Server:

a. In the directory where you saved the download, double-clickthe executable.

b. Follow the installation wizard instructions.

Installing the Unisphere Client

Download and install the Unisphere Client from the EMC OnlineSupport website to your Unisphere management station.

1. From the EMC Online Support website, locate the Support sectionand the link to Software Downloads.

2. Select the Unisphere Client version you want to download andselect the option to save the software to your off-array managementstation.

3. Install the Unisphere Client:

a. In the directory where you saved the download, double-clickthe executable.

b. Follow the installation wizard instructions.

Install the Unisphere Host Agent

If the Unisphere management station that you are setting up is afull-function management station or a ESRS IP client, you do not need


http://support.emc.com






to install the host agent because it is installed automatically as partof the ESRS installation. You need to install this software only on anUnisphere management station that you are setting up as an eventmonitoring station.

1. Log in as the administrator or a user who has administrativeprivileges.

2. If your server is behind a firewall, open TCP/IP port 6389. Thisport is used by the host agent. If this port is not opened, the hostagent will not function properly.

3. Download the software:

a. From the EMC Online Support website, locate the Supportsection and the link to Software Downloads.

b. Select the option to save the Unisphere Host Agent softwareto your server.

c. Double-click one of the executable files listed below to start theinstallation wizard.

UnisphereHostAgent-Win-32-x86-en_US-version-build.exe

where version and build are the version number and the buildnumber of the software.

4. Follow the instructions on the installation screens to install theUnisphere Host Agent.

The Unisphere Host Agent software is installed on the Windowsserver. If you selected the default destination folder, the softwareis installed in the C:\Program Files\EMC\HostAgent (32–bit) orC:\Program Files (x86)\EMC\HostAgent (64–bit).

Once the Unisphere Host Agent installation is complete, theInitialize Privileged User List dialog box is displayed.

5. In the Initialize Privileged User List dialog box, selectCreate/Overwrite File and browse to the agent.config file. You willthen need to add users to the Privileged User List (login names forthis server). Only users logged in as listed in the Privileged UserList can send CLI commands to the storage system. perform one ofthe following:



If the Config File field contains a file entry, then a hostagent configuration file already exists on the server from aprevious agent installation. Select Use Existing File to use thisconfiguration file or select Browse to use a different file. Thehost agent configuration file contains a list of login names forthis server. Only users logged in as listed in the Privileged UserList can send CLI commands to the storage system.

If the Config File field does not contain a file entry, a hostagent configuration file does not exist on the server. SelectCreate/Overwrite File and browse to the agent.config file. Youwill then need to add users to the Privileged User List (loginnames for this server). Only users logged in as listed in thePrivileged User List can send CLI commands to the storagesystem.

There must be at least one entry in the Privileged User List or an errormessage will appear.

To add a user to the list

Click Add to open the Add Privileged User dialog box.

In the Add Privileged User dialog box, under User Name, enterthe person’s account username, for example, Administrator.

Under System Name, enter the name of the host runningUnisphere (for example, Host4) and click OK.

To remove a privileged user from the listSelect the privileged username, and click Remove.

6. Click OK to save the new privileged user list and/or the newconfiguration file.

The program saves the host agent configuration file with the newprivileged user entries and starts the host agent.

7. Click Finish.

A command line window opens indicating that the host agentservice is starting.

8. If you are prompted to reboot the server, click Yes.


Windows servers with NIC initiators – If you do not reboot beforeyou run the Microsoft iSCSI Software Initiator, the NIC initiatorscannot log in to the storage system.

9. If you updated the host agent and were using event monitor,restore the event monitor configuration from a previously copiedNavimon.cfg file:

a. Stop the agent:

At the Windows server, log in as the administrator or theequivalent.

Open the Services pane.

From the desktop, right-click My Computer and selectManage > Services and Applications > Services.or

Select Start > Administrative Tools > ComputerManagement > Services and Applications > Services.

The Services pane opens.

In the Services pane, right-click Unisphere Host Agent andselect Stop.

If asked to confirm your request to stop the agent service,click Yes, and close the Services pane or dialog box.

b. Move or copy the saved Navimon.cfg to the real Navimon.cfgfile.

c. Start the agent:

At the Windows server, log in as the administrator or theequivalent.

Open the Services pane.

From the desktop, right-click My Computer and selectManage > Services and Applications > Services.or

Select Start > Administrative Tools > ComputerManagement > Services and Applications > Services.

The Services pane opens.

In the Services pane, right-click Unisphere Host Agent andselect Start.


If you want the host agent to start automatically at systemstartup:

Right-click Unisphere Host Agent and select Properties.

The Unisphere Host Agent Properties dialog box opens.

Select the General tab.

In Startup Type, select Automatic.

The host agent will now start automatically at systemstartup.

Close Computer Management.

It may take a few minutes for the host agent to start if eitherapplications are using the storage system or the SP event logis large and the host agent configuration file is not set up.

10. Click Done to exit the installation wizard.

11. If you have a multihomed host (multiple NIC cards installed onthe host), create an agentID.txt file to ensure that the agent findsthe correct NIC card.

A multihomed host machine has multiple IP addresses connected tonetworks; it is physically connected to multiple data links that can be onthe same or different networks. When you install Unisphere Host Agent ona multihomed host, the host agent, by default, binds to the first NIC in thehost. If your host is multihomed, for the host agent to successfully registerwith the desired system, you need to configure the host agent to bind to aspecific NIC. You do this by setting up an agentID.txt file.

a. Using a text editor that does not add special formatting, create afile named agentID.txt (case sensitive). Save this file by doingone of the following:

Set the EV_AGENTID_DIRECTORY environmentalvariable to the location you want to save the agentID.txt file.The Unisphere Host Agent will then look for the agentID.txtfile in the location you specified.

If you do not specify a location in the EV_AGENTID_DI-RECTORY environmental variable, Unisphere Host Agentwill look for the agentID.txt file in the location specified


by the registry entry HKEY_LOCAL_MACHINE\SOFT-WARE\EMC\Agent\1.0\ConfigPath. This location isusually C:\Program Files\emc\HostAgent.

If EV_AGENTID_DIRECTORY or HKEY_LOCAL_MA-CHINE\SOFTWARE\EMC\Agent\1.0\ConfigPath doesnot exist, create the agentID.txt file in the C:\ directory.

b. Add the following two separate lines to the agentID.txt file,with no special formatting:

First line: Fullyqualified hostname of the host

Second line: IP address of the NIC port that you want

host agent to use

For example, if your host is named host28 on the domainmydomain.com and your host contains two NICs, HBA1/NIC1with IP address 192.111.222.2 and HBA2/NIC2 with IP address192.111.222.3, and you want the host agent to use NIC 2, youwould configure agentID.txt as follows:

host28.mydomain.com192.111.222.3

The agentID.txt file should contain only these two lines, without anyformatting. The first line should contain the hostname and the secondline should contain the IP address of the NIC port as described above.Both lines should end with a carriage return. As a result, the cursor willbe on a third line but this line should not contain any text.

c. Save the agentID.txt file.

d. Restart the host agent.

e. Once the host agent has restarted, verify that the host agent isusing the correct IP address that is entered in the agentID.txtfile by doing one of the following:

In Unisphere, verify that the host IP address is the same asthe IP address that you entered in the agentID.txt file. Ifthe address is the same, the agentID.txt file is configuredcorrectly.


View the new HostIdFile.txt file. You should see the IPaddress that is entered in the agentID.txt file.

12. Verify that Unisphere Host Agent is installed using theAdd/Remove Programs dialog box.

13. Create and apply any Event Monitor templates.

ESRS IP Client for VNX requirements

Refer to the EMC ESRS IP Client Release Notes for the latest ESRS IP Clientenvironment and systems requirements.

The version of ESRS IP Client for VNX software must be at or laterthan the version of the management software bundled with the VNXOperating Environment (OE) running on each VNX for Block orlegacy system that is being monitored. Also, legacy file system is notsupported by ESRS IP Client, only VNX for File is supported. ESRS IPClient for VNX installation requires:

Monitor station: The monitor station must be a host or virtualmachine with a CPU speed of 1.0 GHz or greater, a total physicalmemory size of 2 GB or greater, 1 GB of hard disk space, andrunning a supported Windows operating system. Also, the.NET Framework version 2.0 must be installed on the monitorstation. The monitor station cannot be a client (host connected tostorage-system data ports), and the monitored systems must be ableto connect to it over your network.

For the latest list of supported Windows operating systems, refer to theEMC ESRS IP Client Release Notes.

If you do not have an existing monitor station — You can create amonitor station by installing ESRS IP Client on a Windows host.

If you have an existing monitor station running CLARalert —You can upgrade to ESRS IP Client for VNX on the monitorstation. When you perform an upgrade, the wizard asks if youwant to preserve your existing email configuration or if youwant to reconfigure it.

If you have an existing monitor station running event monitor— You can install ESRS IP Client on the monitor station.


Fixed or static IP address: The monitor station must have a fixed orstatic IP address. If DHCP is used, a reserved IP address must beconfigured. The wizard automatically detects and configures theESRS IP Client with the IP address for the monitor station, whichis required for ESRS IP Client installation.

Open TCP Ports: The monitor station uses the following TCP ports:

TCP port 80 (for HTTP, inbound/outbound)

TCP port 443 (for HTTPS, inbound/outbound)

TCP port 25 (for SMTP server, outbound)

TCP port 6389 (for Unisphere Host Agent, outbound)

TCP port 5414 (for EMCRemote Client, outbound)

TCP port 9519 (for RemotelyAnywhere on CX4 systems runningFLARE version 04.29 or later or on VNX systems, outbound)

TCP port 6391, 6392, and 60020 (for Remote Diagnostic Agent,outbound)

TCP port 22 (for CLI via SSH)

TCP port 13456 (for KTCONS)

TCP port 22 and 9519 (for RemoteKtrace)

TCP port 80, 443, 2162, 2163, and 8000 (for USM, Unisphere,and NaviSecureCLI)

Proxy server: If the monitor station connects to the Internetthrough a proxy server, you must indicate this during ESRS IPClient installation and provide the IP address, port, and protocol(HTTPS or SOCKS) for the proxy server. If the proxy server requiresauthentication (SOCKS is supported only with authentication),you must also indicate this during installation and supply logincredentials for the proxy server. You must supply both usernameand password for authentication.

Powerlink account: You must have an existing and properPowerlink account. You are required to log in to the EMCPowerlink® website and supply your valid storage-system serialnumber before you can download and install ESRS IP Clientsoftware.

Registered monitoring site: The monitoring site must be registeredon Powerlink. During ESRS IP Client installation, you must specifycontact information that includes the name, email address andphone number of a person to contact at the monitoring site.


Portal system: The portal system must be a VNX for Block orlegacy system running the latest VNX Operating Environment (OE)version that is running on the VNX for Block or legacy systems it ismonitoring. You must provide the IP address for either SP of theportal system during ESRS IP Client installation. You must alsosupply global administrator login credentials for the portal systemduring installation.

If your ESRS IP Client installation will use the optional email notification, forexample, as a backup communication method for the Call Home feature, youwill need connectivity to an outgoing SMTP server. You must provide the IPaddress for the SMTP server during ESRS IP Client installation. You must alsoprovide your email address (in the from field) for email notification.

Download and install ESRS IP Client software (EMC Online Support)

You can access and download the ESRS IP Client UI-based installerwizard from the EMC Online Support website. Use the wizard todownload and configure all the ESRS IP Client software componentsrequired to set up a centralized monitoring environment for your VNXfor Block or legacy systems.

From the monitor station:

1. On the EMC Online Support website, search for the ESRS IP Clientsoftware download link.

2. Select Download ESRS IP Client and save the software to yourmonitor station.

3. In the folder where you saved ESRS IP Client , double-click theESRS IP Client executable file or if necessary, right-click the fileand select Run as to run the installation wizard using a differentuser’s credentials.

4. Follow the steps in the wizard to complete the installation.

For all CX4 systems that are running FLARE version 04.29 or later and VNXfor Block systems and are deployed in this ESRS IP Client configuration,you must add the monitor station IP address to the RemotelyAnywherefilter tables of those systems.




The ESRS IP Client software installation generates four log files. Twoof these log files (esrsagent_installer.log and esrsipclient_installer.log)are located under the user’s home directory in the EMC\ESRSIPClientfolder. The third log, esrs_rscapi.log, and fourth log, esrs_jema.log, arelocated in the directory where the ESRS IP Client is installed. Typically,this is C:\Program Files\EMC\ESRS IP Client on 32-bit systems orC:\Program Files (x86)\EMC\ESRS IP Client on 64-bit systems. Theesrs_rscapi.log log is created for VNX for Block registrations only. Theesrs_jema.log log is created for VNX for File registrations only.

Download and install ESRS IP Client software (VNX Installation Toolbox CD)

You can access and download the ESRS IP Client UI-based installerwizard from your VNX Installation Toolbox CD. Use the wizard todownload and configure all the ESRS IP Client components required toset up a centralized monitoring environment for your VNX for Blockand legacy systems.

If your PC or browser is running pop-up blocking software, you must disable itbefore using the software on the VNX Installation Toolbox CD.

From the monitor station:

1. Insert the VNX Installation Toolbox CD.

The VNX Installation Toolbox CD software license agreementappears.

2. After reading the license agreement, click Accept and then clickSubmit to continue.

The Install Your VNX Storage System screen appears.

3. Select the applicable model and storage type from the respectivelist boxes.

4. Click View Procedure.

The installation instructions specific to the model and storage typeyou selected appear.

5. Follow the hardware installation instructions and when directed todownload the ESRS IP Client wizard, return to the Install Your


VNX Storage System screen and click ESRS IP Client. A FileDownload dialog box appears.

6. Either select Run to run the ESRS IP Client executable file from theVNX Installation Toolbox CD or select Save to save the softwareto your monitor station.

If you saved the ESRS IP Client executable file to a folder, inthat folder double-click the ESRS IP Client executable file or ifnecessary, right-click the file and select Run as to run the installationwizard using a different user’s credentials.

7. Follow the steps in the wizard to complete the installation.

Installing the Unisphere Service Manager

The Unisphere Service Manager (USM) is a Java-based desktopapplication that helps you update, install, and maintain yourstorage-system hardware and software, and provide contact andstorage-system information to your service provider.

Use the wizards within the USM to perform hardware installationtasks, such as adding a new disk drive or disk-array enclosure, orhardware maintenance tasks, such as replacing a faulted disk drive orverifying that your storage system is operating normally. You can alsouse the USM to update your storage-system software.

Downloading and installing the Unisphere Service Manager

1. From the EMC Online Support website search for the link todownload the Unisphere Service Manager.

2. Select the Unisphere Service Manager link and save the softwareto your host or management station.

3. In the folder where you saved the USM, double-click the executable(.exe) file, and if necessary, click Run to start the installation wizard.

4. Follow the instructions that appear.

After you accept the license agreement, the wizard verifies thatthe server is running the supported Java Runtime Environment(JRE) version.

If the server is running an earlier version of the JRE, select Yeswhen asked if you want to continue with the installation.



The installation wizard prompts you to download and installthe later version of the JRE from the Sun website.

If the server is running a later version of the JRE, the installationwizard asks if you want to continue with the installation.

Select Yes to continue or No to quit the installation.

Important: If you select Yes, the USM may not work properly witha later JRE version. If you select No, and manually remove the laterversion of the JRE, other applications that require this version maynot work properly.

5. When the installation is complete, click Done.


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Configuring a Unisphere Management Station

1. Open a new Internet browser and enter the appropriate url below:

If a web server such as IIS is running on the Unispheremanagement station, you cannot use standard ports to accessUnisphere. You must specify the ports that Unisphere definesby entering the following url: http://localhost:2162/setup

If a web server is not running on the Unisphere managementstation, enter the following url: http://localhost/setup

The Management Server Networking Configuration dialogbox opens.

2. Verify the following:

IP to listen on lists the IP address(es) of the server.

If you have multiple LAN cards or ports, select one of the IP addressesfrom the drop-down list or use the default IP address.

Management Ports lists the ports of the server that are availablefor communication.

3. Click Apply Settings so the Management Server recognizes theIP address.


Initialize security for an Unisphere management station

1. In the Internet browser, enter the IP address of the Unispheremanagement station (the same IP address listed in the IP to listenon in the previous step).

The Confirm: Unisphere Security dialog box opens.

2. Click Yes to set the security.

The Create Global Administrator dialog box opens.

3. Enter a username and password, and click OK.

4. In the Confirm: Add User? dialog box, click Yes to add the newuser.

5. In the Success: Initialize Security dialog box, click OK.

6. In Unisphere, log in as the global administrator using the accountthat you just created (File > Login).


Starting Unisphere on the Unisphere management station

You can start Unisphere on any management station that has theUnisphere UIs installed on it, that is, on all types of stations except fora monitor station or a ESRS station. Start Unisphere using a browser,the Unisphere icon on the station’s desktop, or the path Start > AllPrograms > EMC > Unisphere > Unisphere Management UI. If youwant to connect to the station using a connection type other than thestation’s IP address, you must use the Unisphere icon.

Starting Unisphere using a browser

1. Start a supported browser, such as Microsoft Internet Explorer orFirefox.

2. In the browser, enter the IP address or host name of the Unispheremanagement station.

Starting Unisphere using the Unisphere icon

1. On the Unisphere management station’s desktop, double-click theUnisphere icon.

2. Enter the Unisphere management station’s IP address and clickConnect.


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Setting Up a Unisphere Management Station for VNX Series