Session-8D Lean Metrics & Future State VSM.pdf

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    PEMP EMM515

    Lean Metr cs & Future State VSM

    Session 15

    M.S Ramaiah School of Advanced Studies - Bangalore 1

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    PEMP EMM515

    Session Objectives

    Fundamentals of Lean Metrics.

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    The metrics that best suit your organization depend a great deal on

    . ,

    step1 of the Value Stream Management process, will guide you indetermining the appropriate metrics. Here are some basic metrics

    that most companies will find useful:

    Inventory turns.

    Days of inventory on-hand.

    Defective parts per million (DPPM) or sigma level.

    Total value stream WIP.

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    Lean Metrics: The Fundamentals

    Total c cle time or total value addin time VAT .

    Total lead-time.

    .

    On time delivery. Overall equipment effectiveness.

    First-time-through capability.

    Health and safety record (including OSHA record able and

    reportable incidents).

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    PEMP EMM515

    Lean Metrics: The Fundamentals

    M.S Ramaiah School of Advanced Studies - Bangalore 5

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    Premiere Manufacturin Case Stud Ste 5

    Lean Metrics: The Fundamentals

    After reviewing the list of common metrics and customers

    requirements, Premieres core implementation team drafts a list

    of the metrics that will work best for tracking progress toward the

    targets. The team reviews the metrics with management and gains

    - -.

    determined during current-state mapping.

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    Lean Metrics: The FundamentalsMetric Baseline

    Total value stream WIP inventory 17,040 units

    Total product cycle time 170 seconds

    Total value stream lead time 34 days

    Defective PPM external 45

    Uptime 84 percent

    Figure- 5.3 Metrics and baseline measurements.

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    PEMP EMM515

    Lean Metrics: The Fundamentals

    M.S Ramaiah School of Advanced Studies - Bangalore 8

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    PEMP EMM515

    Lean Metrics: The Fundamentals

    M.S Ramaiah School of Advanced Studies - Bangalore 9

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    PEMP EMM515

    Lean Metrics: The Fundamentals

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    Lean Metrics: The Fundamentals

    M.S Ramaiah School of Advanced Studies - Bangalore 11

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    PEMP EMM515

    Lean Metrics: The Fundamentals

    M.S Ramaiah School of Advanced Studies - Bangalore 12

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    PEMP EMM515

    Lean Metrics: The Fundamentals

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    PEMP EMM515

    Lean Metrics: The Fundamentals

    Discussion Topics to Help Identify Wastes

    Before proceeding to the next step mapping the future state it isimportant to identify as much as you can in the value stream. As

    you examine the current state map from the case study, and your

    own current state map, look for obvious forms of waste. Take this

    o ortunit to review what ou have learned so far with our own

    core implementation team, keeping track of questions as they arise.

    Here are some observations and questions from the case study to get

    .

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    Lean Metrics: The Fundamentals

    1. The total value stream c cle time or the value addin

    time is 170 seconds. Yet the lead-time through the valuestream is 34 days! Why?

    2. There is 10 days of inventory between the machining and

    deburring operations. Why?

    3. How might you gain extra capacity without additional

    capital investment?

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    Lean Metrics: The Fundamentals

    4. In traditional manufacturing environments there is often a

    reluctance to perform changeovers. What impact does this have

    on levels of WIP inventory?

    5. In the Premiere Manufacturing case study, production

    schedules are being delivered daily to each process. Processes are

    inde endentl makin roduct, whether the downstream rocessrequires it or not. Why are there so many production schedules?

    6. What if the machining cycle time were equal to the takt time.

    Why would this be problematic?

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    PEMP EMM515

    Lean Metrics: The Fundamentals

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    PEMP EMM515

    Lean Metrics: The Fundamentals

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    Lean Metrics: The Fundamentals

    -. , ,

    and production control icons, and the communications arrowsbetween them, in the same positions as you did on the current-state

    map:

    Draw the customer icon in the upper right corner. Draw the supplier icon in the upper left corner.

    Draw the production control icon between the customer and

    supplier icons

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    Lean Metrics: The Fundamentals

    Draw the communications arrows running from the customericon to the production control icon and from the production

    .

    Label the arrows to show order and forecast frequencies

    production control and the supplier. Be sure to make any

    adjustments to reflect changes in forecast or ordering

    requenc es you may ave nego a e s nce you comp e e ecurrent-state map.

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    ean e r cs: e un amen a s

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    2. Now add the shipping information:

    Draw the shipping icon in the appropriate place.

    Draw a truck between the shipping icon and the customer icon, with

    a e very arrow runn ng rom s pp ng o e cus omer. n er e

    frequency with which products are shipped to the customer inside the

    truck icon.

    Draw a truck icon between the supplier icon and the icon

    representing the most upstream operation, with a delivery arrow

    running from the supplier to the operation. Enter the frequency withwhich the supplier ships raw materials inside the truck icon.

    M.S Ramaiah School of Advanced Studies - Bangalore 22

    e ow e cus omer con, en er e cus omer requ remen s

    (quantities).

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    Lean Metrics: The Fundamentals

    Steps to Designing a Future State that Includes Customer

    Demand Elements

    The steps shown below outline the process for designing the

    u ure-s a e p an o mee cus omer eman .

    1. Determine takt time and pitch.

    2. Determine whether you can meet demand using current

    production methods.

    3. Determine whether you need buffer and safety inventories.

    4. Determine whether you need a finished-goods supermarket.

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    5. Determine which improvement methods you will use.

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    Lean Metrics: The Fundamentals

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    Lean Metrics: The Fundamentals

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    Lean Metrics: The Fundamentals

    Obstacle Solution

    Fluctuations in customer demand Buffer inventory

    Internal problems throughout the process Safety inventory

    na y o sus a n a con nuous ow

    from the

    Most downstream operation to the

    customer

    n s e -goo

    supermarket

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    Premiere Manufacturing Case Study- Step 6, Demand Stage:

    Determine which improvement methods to use

    The team decides that the following improvement methods will help make it

    1. 5S system: Improving flow and eliminating obvious wastes byimplementing the 5S system will pave the way for additional

    improvements.

    2. Quick changeover: The 60-minute changeover at machining presents a.

    changeover (QCO) methods will help make the process faster and flexible

    enough to satisfy demand.

    3. Autonomous maintenance: After the 5S system is implemented at eachlocation autonomous maintenance will be introduced at machining to

    eliminate the small e ui ment roblems that hurt overall rocess

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    reliability.

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    Based on its discussions with operators, the team believes it can achieve

    Improving programming and tooling maintenance to eliminate the need for

    deburrin - one o erator re uired.

    Distributing the work of the three remaining operations between two operators.

    Reducing change over time in machining to 15min.

    Achievin chan eover time of less than one minute incrimping/testing/marking.

    The team decides that the value stream should operate with three

    operators. A t oug t e personne requ rement was ca cu ate as 2.7operators at a total cycle time of 150 seconds, there is simply too much

    for ust two o erators. The o erator balance chart for the future state is

    M.S Ramaiah School of Advanced Studies - Bangalore 35

    shown in Fig 6-2.

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    Premiere Manufacturing Case Study Step 6, Flow Stage:

    ontro ng pstream ro uct on

    Team members are confident that reconfiguring the old line into a

    process w wo ce s s a goo way o sus a n ow. ey e eve

    that pulling this off will require in-process supermarkets prior to

    machining and between machining and crimping/testing/marking. Akanban system will also be critical to sustaining flow. The team

    decides to defer mapping this until it focuses on leveling production,

    when it will have a better handle on how material will actuall flow

    through the value stream to meet customer demand.

    In the meantime, the team draws two in-process super markets on

    M.S Ramaiah School of Advanced Studies - Bangalore 38

    the future state map in the positions mentioned above.

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    Premiere Manufacturing Case Study Step 6, Flow Stage:

    Determinin Which Im rovement Methods to use.

    The team has already identified some improvements necessary forachieving targets. Now it reconsiders its list of improvement

    methods and draws icons at the appropriate places on the future-

    state map. Here is the list of the improvement methods the team

    flow;

    1. 5S, TPM, autonomous maintenance, and CO at machinin .

    2. Standardized work at the crimping/testing/marking cell.

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    3. QCO at the crimping /testing/marking cell.

    4. 5S at the crimping/testing/marking cell (to address problemswith new layout) and at shipping.

    By identifying TPM as an improvement method, the core

    implementation team in the Premiere Manufacturing case

    s u y s no ca ng or a rue, p an w e n a ve, u

    an isolated application of TPM methods.

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    The team decides that the value stream requires the following types of

    kanbans in the following locations:

    1. Withdrawal kanbans that will tell the runner how many units should bepulled from the finished-goods supermarket and staged in shipping.

    2. Production kanbans that tell operators in the crimping/testing/marking

    cell how many units must be produced to replenish those pulled from the

    - .

    3. Signal kanbans at the in-process supermarket between machining and the

    crim in /testin /markin cell that tell the machinin o erator how man

    units have been pulled from the supermarket.

    4. Signal kanbans just upstream of machining that tell the supplier how

    M.S Ramaiah School of Advanced Studies - Bangalore 44

    many un ts ave een pu e rom raw mater a nventory.

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    The team decides that machining will produce in batches of 96 to 192

    units. The batch size, a multiple of the 24-unit pack-out quantity, will

    depend on the number of signal kanbans that have accumulated after the

    machining and the crimping/testing/marking cell.

    e eam ec es o wa o raw e cons represen ng e an ans.

    will add the signal kanban icons when it maps material and information

    flow in machining. It will add the withdrawal kanban and production

    kanban icons when it maps the runners route.

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    Heijunka or Paced Withdrawal?

    e team ec es to mp ement e un a or t e o ow ng reasons:

    1. A heijunka box, a device used to implement a heijunka system,

    prov es a great means o v sua y contro ng w t rawa an ans.

    2. The team talks about the likelihood of creating one value streamto produce #4, #6, #8, and #10 hoses, because the processes are so

    similar. Given this likelihood, the team reasons that it would be wise

    such a big change when the value stream begins to produce fourhoses instead of two.

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    The team draws a hei unka box icon below the roduction control icon

    with a manual communication arrow running from production control

    to the heijunka box. The entire pull system begins here. Since the ratio

    ,

    will place kanban cards in the heijunka box in such a way that premieremakes two lots of #4 hoses for every lot of #6 hoses that it

    produces(figure 6-3).

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    Premiere Manufacturing Case Study- Step 6, leveling Stage:

    eterm ne t e route o t e runner, map mater a an n ormat on ow,

    and improvement methods.

    unner s rou e, s ep

    Now the team begins to draw the runners route:

    . s c gure rawn enea e e un a ox con represen s e runner.

    2. A team member draws a withdrawal kanban icon half way between the

    icon re resentin the runner and the icon re resentin the finished oods

    supermarket. A dashed arrow running from the runner icon to thesupermarket icon is added. The arrow bisects the withdrawal kanban

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    .

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    ,

    1. Team draws a dashed arrow from finished goods supermarketicon to the shi in icon to re resent the next le of the

    runners route.

    2. Just beneath the dashed arrow, the team draws a supermarketparts icon and a physical material pull icon to show that the

    runner pulls parts from the supermarket to the stage of

    .

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    Runners route, step 3

    The team draws a production kanban icon just above and slightly to the right

    of the icon representing the crimping/testing/marking cell.

    e eam raws a as e arrow runn ng rom e s pp ng con o e

    crimping/testing/marking cell icon. The arrow bisects the production kanbanicon.

    unner s route, step

    The team draws a dashed arrow from the crimping/testing/marking icon to the

    finished goods supermarket icon. This is all that is required to show that therunner transfers finished goods from crimping/testing/marking cell to

    supermarket.

    Runners route, step 5

    After the runner transfers finished goods to the finished goods supermarket, hereturns to the heijunka box to retrieve the withdrawal kanban from the next slot.

    The team draws a dashed arrow from the finished goods supermarket icon to

    M.S Ramaiah School of Advanced Studies - Bangalore 51

    the heijunka box icon to document this last leg of the runners route.

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    You may wonder where the runner gets the production kanbans.

    Production kanbans are attached to containers of finished goods. When a

    runner pulls a container of finished goods from a supermarket to stage,

    container. The production kanban is then used to initiate replenishment

    of the inventory that has just been pulled.

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    Mapping material and information flow in machining:

    .

    pulling required parts from the supermarket between the cell and machining.

    This is shown on the map by drawing a supermarket parts icon and a manual

    crimping/marking/testing cell icon.

    .

    the in-process supermarket, the operator will also pull a signal kanban from

    the container and place it in a special holder on the side of the supermarket

    ow rac . e mac n ng opera or w re r eve s gna an ans w en e or s e

    delivers the parts to the supermarket flow rack. To illustrate this part of the

    plan the team draws a manual communication arrow and a signal kanban icon

    M.S Ramaiah School of Advanced Studies - Bangalore 53

    rom supermar e con o mac n ng con.

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    Note: Even though machining is not overproducing parts, a material

    pus arrow s st rawn etween t e operat on an t e n-process

    supermarket just down-stream. This indicates that the productionschedule in machinin is not based strictl on what the

    crimping/marking/testing cell has just pulled from the in-process

    supermarket.

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    3. The machining operator will be responsible for pulling containers

    from the raw materials supermarket just upstream. To illustrate this

    plan, the team draws a manual material pull icon and a supermarket

    parts icon between the supermarket icon and the machining icon.

    4. The machining operator will also be responsible for pulling the

    signal kanbans from raw material containers and placing the signal

    .

    responsible for collecting the signal kanbans and taking them back to

    the suppliers plant. To illustrate this part of the plan, the team draws

    a kanban post icon between the supermarket icon and the suppliertruck icon. A manual communication arrow and a signal kanban icon

    are drawn runnin from the kanban ost icon to the su lier icon.

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