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Session 58 Integrated Partner Management (IPM) for Financial Institutions Presenters Molly Wyatt Susan Stallard Margaret Ayanian Andrea DiDonna

Session 58

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Session 58. Integrated Partner Management (IPM) for Financial Institutions Presenters Molly Wyatt Susan Stallard Margaret Ayanian Andrea DiDonna. Agenda. IPM Overview IPM Benefits IPM Workbench Preview Data Migration Overview Outreach & Training Timeline: “We Are Here” - PowerPoint PPT Presentation

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Page 1: Session 58

Session 58Integrated Partner Management (IPM) for Financial Institutions

PresentersMolly Wyatt

Susan StallardMargaret AyanianAndrea DiDonna

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Agenda• IPM Overview

• IPM Benefits

• IPM Workbench Preview

• Data Migration Overview

• Outreach & Training

• Timeline: “We Are Here”

• Timeline: “What’s Next”

• Contact Information

• Q&A

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IPM Overview

Integrated Partner Management (IPM) solution provides an end-to-end view

of the Federal Student Aid’s approximately 10,000 operating partners

including Lenders, Servicers, Guaranty Agencies, Schools and Software

Providers.

This initiative is designed to integrate and streamline core partner

management business processes through reengineering, automation,

modernization, and the migration of the services and data provided in

multiple legacy systems.

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IPM OverviewIPM consolidates business functions currently being provided by multiple systems:

Lender Application Process (LAP) Electronic Application (eAPP)eZ-AuditParticipation Management portion of Student Aid Internet Gateway (SAIG)Post Secondary Education Participant System (PEPS)Electronic Records Management (ERM)

IPM provides technology modernization with the following associated benefits:

Simplified sign-onConsistent user experienceEase of use and navigationIncreased security

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IPM Benefits Proactive Communications with Federal Student Aid

– Streamlines and simplifies through automation the required notifications (paperless environment) to/from Federal Student Aid.

– Provides eligible Partners with on-line access to entity status and eligibility information.

Ease of Use & Consistency – Single entry point to sign-up for services and maintain eligibility for the

Title IV program.

– Provides consistent data.

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IPM Benefits Reduction of Paper-based Processing

– Introduces usage of the paperless environment in the processing of compliance audit and financial statement submissions, thus reducing mail processing and time lag.

– Provides the capability for e-Signature on required applications and forms to establish enrollment and maintain eligibility.

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IPM Workbench Preview

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1. What new functionality are we really gaining with the IPM Phase 1 implementation and what’s the impact?

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1. What new functionality are we really gaining with the IPM Phase 1 implementation and what’s the impact?

2. What will the IPM website look like?

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Phase 1 IPM Functionality Areas

Enrollment Services

Online Submissions

Participation Services

User & Partner Management

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Participation Services – Functionality

Online Submissions Notifications & Work Que Document Upload OMB Viewer

User Management Partner Management

Enrollment Services – Functionality

Access Rights

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IPM Website Sample

Participation Services

Online Submissions- Lender Application - Compliance Audit

Notifications & Work Queue Document Upload Form Viewer

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IPM Website Sample

Enrollment Services

User Management Partner Management Access Rights

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Data Migration Overview

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Data Migration Overview • Provide a scalable, iterative approach to address the data migration needs for IPM.

• Data migration consists of four cycles including the analysis, validation, cleansing and loading of legacy data to the IPM database.

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Outreach & TrainingIPM Outreach/Communications:

– Continue to provide IPM project status updates at Federal Student Aid conferences.

– Conduct additional focus groups (as possible).

IPM Training:– Customized targeted multi-media training on IPM will be provided for

all partners.

– Target timeframe for training is 4 – 6 weeks prior to ‘Go-Live’.

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Timeline: We Are Here

We Are Here

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Timeline: What’s NextWith the development effort continuing for Phase 1 of IPM, the following key milestones are on the horizon:

• Construction phase – Targeted completion April-May 2008

• Coordinating Data Management and Interfaces – Targeted to begin April

2008

• User Acceptance Testing (UAT) – Targeted to begin June 2008

• IPM Training – Targeted to begin July 2008

• Phase I ‘Go-Live’ – Targeted for August 2008

• Phase II ‘Go-Live’ – Targeted for February 2009

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Contact InformationWe appreciate your feedback and

comments. We can be reached at:

Molly Wyatt• Phone: 202-377-3358• Email: [email protected]

Susan Stallard• Phone: 202-377-3628• Email: [email protected]

General IPM Questions: [email protected]

Margaret Ayanian• Phone: 703-289-8183• Email: [email protected]

Andrea DiDonna• Phone: 703-289-8069• Email: [email protected]

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Q & A