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8/13/2019 Session 11 Merchandise Assortment Planning
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MERCHANDISEMANAGEMENT
Session 11
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Retail Merchandising is the process ofdeveloping , securing , pricing , supporting and communicating the retailersmerchandise offering.
It means offering theright product at the righttime at the right price
with the right appeal!! 2Yasmin
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Developing Merchandise PlansCategory Management
Category management orients retail managers toward the
merchandising decisions necessary to maximize the total returnon the assets assigned to them
Successful category management is predicted on these ten points.
Categories should be arranged as they would be if
consumers could stock the shelf themselves.
Category configuration should be a function oftime, space, and product utilization.
Category management should seek to drive multipleitem purchases, not the selection of a single SKU
from a like-item category set. Category management is a fluid, dynamic,
proprietary set of decisions, not a standard,universal, institutionalized practice.
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Category Management The Ultimate aim of category management is to createunique consumer value not just to bolster manufacturer-retailer practice.
A retailer s category management plan ought to be basedon overall trading-area scenarios.
Category management is an exclusionary process asmuch a way of deciding what not to sell as what to sell toeveryone.
The fundamental data base for category management
should be drawn from a pre customer interface analysisof trading-area needs.
The supplier s goal is to make the most of purchase andmargins within a given geographic area. The retailer s goalis to raise total store or store cluster profitability andproductivity. Yasmin4
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Role of CategoryRoutine categories : products used by the customerson a regular basisConvenience categories: more convenientlypurchased by customers from their neighborhoodretail outlets Seasonal Categories: products that are boughtoccasionallyDestinations Categories: are used by the retailersto position themselves as the preferred stores ofcustomers through their superior service and bettervalue offering
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The Buying Organization
There are five levels in a buyingorganization-The Merchandise groupDepartmentClassificationCategoryStock Keeping unit(SKU)
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The Merchandise Group
This is the highest level of buyingOrganization.
It consists of all the Vice presidents like
the Womens wear, Mens wear Cosmetics & accessories etc.They are responsible of each dept.
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Department
This is at the second level-
The divisional Merchandise Managerof each dept works under their
guidance.
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Classification
Purchasers who report to the divmerchandise manager manages all thebuying activities.
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Developing Merchandise Plans
Devising Merchandise Plans
Considerations inDevising Merchandise
Plans
MerchandisePlan
Innovativeness
Assortment
Brands
Timing
Allocation
Forecasts
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Developing Merchandise Plans
The Traditional Product Life Cycle
Total
Retail
Sales
Time
Introduction
Growth
Maturity
Decline
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Developing Merchandise PlansThe Traditional Product Life Cycle
Strategy
Variable Introduction Growth Maturity Decline
Life Cycle Stage
Target High - income Middle-income Mass marketLow-income
Market Innovators adaptorsand laggardsood or One basic Some variety GreaterLess
Service offering varietyvariety
Distribution Limited or More More Fewer
Intensity extensive retailers reta ilers retailers
Price Penetration Wide range Lower prices Lowerprices
or skimming
Promotion Informative Persuasive Competitive Limited
Supplier Monopoly Oligopoly CompetitionOligopoly
Structure oligopoly competition
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Variations on the Category Life
CycleFad: is a merchandise category thatgenerates a lot of sales for a relatively
short time often less than a seasonFashion : fashion is a category thattypically lasts several seasons and
sales can vary dramatically from oneseason to the next
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Variations on the Category Life
CycleStaple Merchandise : items in thiscategory are in demand over an
extended period
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Steps In The Retail
Merchandising Process1. Develop the merchandise mix and establish
the merchandise budget.
2. Build the logistic system for procuring themerchandise mix.3. Price the merchandise offering.4. Organize the customer support service and
manage the personal selling effort.5. Create the retailers advertising, sales
incentive and publicity programs.
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Assortment Planning Process
The decision of merchandiseassortment depends on the availability
of store space & the financial budget ofthe retailer.Establishing a trade-off between variety,
assortment & product availability is themost challenging task of a retailer.
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THE COMPONENTS OF THE
MERCHANDISE MIXMerchandise Variety
(no. of product lines)Merchandise Assortment
(no. of product items)
Merchandise Support(no. of product units)
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Planning Merchandise VarietyInvolves Planning And
Controlling Product Lines
Retailers use MANY factors to evaluate product lines!!
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CONTROLLING
MERCHANDISE VARIETYIs an art and a scienceNo rules for what should be included in the
merchandise mix and what should beexcludedTwo useful management methods
I. Category Management : each product
managed as a business unit at the storelevelII. ABC Analysis : each product line is rank
ordered based on performance levels20Yasmin
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PLANNING MERCHANDISEASSORTMENT AND SUPPORT
Must organize the merchandise mix asto the number of different product linescarried
Must decide on:BrandsSizes
ColorsMaterialStyles
Price points 21Yasmin
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PLANNING MERCHANDISEASSORTMENT AND SUPPORT
Goal is to ensure that product choice meetstargeted consumer needs
Must carefully plan the number of units tohave on hand to meet the expected salesfor the brand, size, color combinationsMust develop merchandise lists
1. Basic Stock List (staple items)2. Model Stock List (fashion items)3. Never Out List (key items and best
sellers)22Yasmin
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CONTROLLING MERCHANDISEASSORTMENT AND SUPPORT
Involves monitoring and adjusting the typesof product lines that are added and droppedfrom the merchandise mixTwo widely used methods to controlassortment and support:
1. Inventory turnover: rate at which the
retailer depletes and replenishes stock2. Open-to-buy:amount of new merchandisea retailer can buy during a specific timeperiod without exceeding planned
purchases for the period 23Yasmin
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Merchandise Mix StrategiesDifferent optimal variety and assortment
strategies possible!!Narrow Variety/Shallow AssortmentVending machinesNewsstands
Door-to-doorWide Variety/Shallow Assortment
Variety StoresGeneral Stores
Discount StoresNarrow Variety/Deep Assortment
Specialty StoresWide Variety/Deep Assortment
Full-line Department Stores 24Yasmin
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MERCHANDISE BUDGET
MANAGEMENTFinancial management tool used to planand control the total amount (in dollars)
of inventory carried in stock at any timeDetermines how much a retailer shouldinvest in inventory during a specifiedperiodRemember: Merchandise Budgetcontrols expenses; Merchandise Mixcontrols product units
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Product Mix trends
Retailers need to develop aninnovative product mix strategy, that
suits the needs of the unsatisfiedcustomers.Two emerging trends are-
1. Shotgun Merchandising2. Rifle Merchandising
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Shotgun Merchandising
It involves expansion of themerchandise being offered in the store
in order to satisfy the increasing needsof the consumersRetailer attempts to increase his market
share by catering to different submarkets and trying to fulfill the specificneeds of various individual target
customers Yasmin 27
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Rifle Merchandising
Aimed at targeting merchandise at aselect group of customers
The store carries a very limited numberof product lines, but a large assortmentis made available in each product line
Uses penetration strategy
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