Session 11 Merchandise Assortment Planning

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    MERCHANDISEMANAGEMENT

    Session 11

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    Retail Merchandising is the process ofdeveloping , securing , pricing , supporting and communicating the retailersmerchandise offering.

    It means offering theright product at the righttime at the right price

    with the right appeal!! 2Yasmin

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    Developing Merchandise PlansCategory Management

    Category management orients retail managers toward the

    merchandising decisions necessary to maximize the total returnon the assets assigned to them

    Successful category management is predicted on these ten points.

    Categories should be arranged as they would be if

    consumers could stock the shelf themselves.

    Category configuration should be a function oftime, space, and product utilization.

    Category management should seek to drive multipleitem purchases, not the selection of a single SKU

    from a like-item category set. Category management is a fluid, dynamic,

    proprietary set of decisions, not a standard,universal, institutionalized practice.

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    Category Management The Ultimate aim of category management is to createunique consumer value not just to bolster manufacturer-retailer practice.

    A retailer s category management plan ought to be basedon overall trading-area scenarios.

    Category management is an exclusionary process asmuch a way of deciding what not to sell as what to sell toeveryone.

    The fundamental data base for category management

    should be drawn from a pre customer interface analysisof trading-area needs.

    The supplier s goal is to make the most of purchase andmargins within a given geographic area. The retailer s goalis to raise total store or store cluster profitability andproductivity. Yasmin4

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    Role of CategoryRoutine categories : products used by the customerson a regular basisConvenience categories: more convenientlypurchased by customers from their neighborhoodretail outlets Seasonal Categories: products that are boughtoccasionallyDestinations Categories: are used by the retailersto position themselves as the preferred stores ofcustomers through their superior service and bettervalue offering

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    The Buying Organization

    There are five levels in a buyingorganization-The Merchandise groupDepartmentClassificationCategoryStock Keeping unit(SKU)

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    The Merchandise Group

    This is the highest level of buyingOrganization.

    It consists of all the Vice presidents like

    the Womens wear, Mens wear Cosmetics & accessories etc.They are responsible of each dept.

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    Department

    This is at the second level-

    The divisional Merchandise Managerof each dept works under their

    guidance.

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    Classification

    Purchasers who report to the divmerchandise manager manages all thebuying activities.

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    Developing Merchandise Plans

    Devising Merchandise Plans

    Considerations inDevising Merchandise

    Plans

    MerchandisePlan

    Innovativeness

    Assortment

    Brands

    Timing

    Allocation

    Forecasts

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    Developing Merchandise Plans

    The Traditional Product Life Cycle

    Total

    Retail

    Sales

    Time

    Introduction

    Growth

    Maturity

    Decline

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    Developing Merchandise PlansThe Traditional Product Life Cycle

    Strategy

    Variable Introduction Growth Maturity Decline

    Life Cycle Stage

    Target High - income Middle-income Mass marketLow-income

    Market Innovators adaptorsand laggardsood or One basic Some variety GreaterLess

    Service offering varietyvariety

    Distribution Limited or More More Fewer

    Intensity extensive retailers reta ilers retailers

    Price Penetration Wide range Lower prices Lowerprices

    or skimming

    Promotion Informative Persuasive Competitive Limited

    Supplier Monopoly Oligopoly CompetitionOligopoly

    Structure oligopoly competition

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    Variations on the Category Life

    CycleFad: is a merchandise category thatgenerates a lot of sales for a relatively

    short time often less than a seasonFashion : fashion is a category thattypically lasts several seasons and

    sales can vary dramatically from oneseason to the next

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    Variations on the Category Life

    CycleStaple Merchandise : items in thiscategory are in demand over an

    extended period

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    Steps In The Retail

    Merchandising Process1. Develop the merchandise mix and establish

    the merchandise budget.

    2. Build the logistic system for procuring themerchandise mix.3. Price the merchandise offering.4. Organize the customer support service and

    manage the personal selling effort.5. Create the retailers advertising, sales

    incentive and publicity programs.

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    Assortment Planning Process

    The decision of merchandiseassortment depends on the availability

    of store space & the financial budget ofthe retailer.Establishing a trade-off between variety,

    assortment & product availability is themost challenging task of a retailer.

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    THE COMPONENTS OF THE

    MERCHANDISE MIXMerchandise Variety

    (no. of product lines)Merchandise Assortment

    (no. of product items)

    Merchandise Support(no. of product units)

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    Planning Merchandise VarietyInvolves Planning And

    Controlling Product Lines

    Retailers use MANY factors to evaluate product lines!!

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    CONTROLLING

    MERCHANDISE VARIETYIs an art and a scienceNo rules for what should be included in the

    merchandise mix and what should beexcludedTwo useful management methods

    I. Category Management : each product

    managed as a business unit at the storelevelII. ABC Analysis : each product line is rank

    ordered based on performance levels20Yasmin

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    PLANNING MERCHANDISEASSORTMENT AND SUPPORT

    Must organize the merchandise mix asto the number of different product linescarried

    Must decide on:BrandsSizes

    ColorsMaterialStyles

    Price points 21Yasmin

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    PLANNING MERCHANDISEASSORTMENT AND SUPPORT

    Goal is to ensure that product choice meetstargeted consumer needs

    Must carefully plan the number of units tohave on hand to meet the expected salesfor the brand, size, color combinationsMust develop merchandise lists

    1. Basic Stock List (staple items)2. Model Stock List (fashion items)3. Never Out List (key items and best

    sellers)22Yasmin

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    CONTROLLING MERCHANDISEASSORTMENT AND SUPPORT

    Involves monitoring and adjusting the typesof product lines that are added and droppedfrom the merchandise mixTwo widely used methods to controlassortment and support:

    1. Inventory turnover: rate at which the

    retailer depletes and replenishes stock2. Open-to-buy:amount of new merchandisea retailer can buy during a specific timeperiod without exceeding planned

    purchases for the period 23Yasmin

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    Merchandise Mix StrategiesDifferent optimal variety and assortment

    strategies possible!!Narrow Variety/Shallow AssortmentVending machinesNewsstands

    Door-to-doorWide Variety/Shallow Assortment

    Variety StoresGeneral Stores

    Discount StoresNarrow Variety/Deep Assortment

    Specialty StoresWide Variety/Deep Assortment

    Full-line Department Stores 24Yasmin

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    MERCHANDISE BUDGET

    MANAGEMENTFinancial management tool used to planand control the total amount (in dollars)

    of inventory carried in stock at any timeDetermines how much a retailer shouldinvest in inventory during a specifiedperiodRemember: Merchandise Budgetcontrols expenses; Merchandise Mixcontrols product units

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    Product Mix trends

    Retailers need to develop aninnovative product mix strategy, that

    suits the needs of the unsatisfiedcustomers.Two emerging trends are-

    1. Shotgun Merchandising2. Rifle Merchandising

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    Shotgun Merchandising

    It involves expansion of themerchandise being offered in the store

    in order to satisfy the increasing needsof the consumersRetailer attempts to increase his market

    share by catering to different submarkets and trying to fulfill the specificneeds of various individual target

    customers Yasmin 27

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    Rifle Merchandising

    Aimed at targeting merchandise at aselect group of customers

    The store carries a very limited numberof product lines, but a large assortmentis made available in each product line

    Uses penetration strategy

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