Embed Size (px)
Citation preview
Session 1 1
Managing your SAIG Managing your SAIG Mailbox with Mailbox with
EDconnect & TDCM EDconnect & TDCM
Lydia MoralesSue Rager/Judy Rohrer
Session 1Session 1
Session 1 2
AgendaAgenda
Overview EDconnect Managing your mailbox TDCM Managing passwords TDCM Hands On
Session 1 3
OverviewOverview
Managing your Transmissions– Audit trail – Investigating transmission errors– Verifying transmissions– Restoring lost files
Session 1 4
EDconnectEDconnect
Review and Demo– Transmission Queue– Mailbox Query View– Activity Log View– Archive View
Session 1 5
Managing your mailboxManaging your mailbox
ArchiveDatabase
SAIG Mailboxing System
MessagesDatabase
Data Storage
MailboxesTDCM
VIEW
Session 1 6
Understanding Mailbox storageUnderstanding Mailbox storage
The SAIG mailboxing system stores files in two separate databases– Messages Database
• All new files• All files that have been received but are 10 or less days old• All files not received for 180 days• All restored files • Some message classes have different rules
– Archive Database • All old files 180 or less days old• All files received and 10 or more days old• Some message class files have different rules
Session 1 7
Archive View in EDconnect vs. Archive View in EDconnect vs. Archive Tab in TDCM Archive Tab in TDCM
EDconnect: Archive View
TDCM: Archive Tab View
Session 1 8
Verifying that a File Sent Made it Verifying that a File Sent Made it to the Mailboxing Systemto the Mailboxing System
EDconnect
Transmission Queue
TDCM Sent Files View
Session 1 9
TDCMTDCM
Demo– Basics– Message Tab– Archive Tab
Session 1 10
Managing PasswordsManaging PasswordsEDconnect
Network Password
User Password
Session 1 11
TDCM – Hands onTDCM – Hands on
A Powerful audit tool Quickly find files Determine file
transmission errors Restore files for
download More
SAIGPortal.ed.gov
Session 1 12
Technical AssistanceTechnical Assistance
We appreciate your feedback and commentsEmail: [email protected]
For Help call:
CPS/WAN Technical Support Phone: 800-330-5947
Fax: 319-665-7662
Email: [email protected]
