Position Title: Service Optimization ManagerReporting: Reports to Pastor of Media & CommunicationsClassification: Volunteer

Position Summary

The Service Optimization Manager serves the church by ensuring that Mountain Park is receiving optimuminformation technology services at competitive rates. This individual is responsible for creating “check-in”calls and website to the various service providers MPCC uses. “Check-in’s” should be made no less thanonce per year and should not exceed 4 times per year for each individual service. This position is, bynature, a self-start position and will require the manager to initiate all communication with service providers.In addition, it will be necessary for this manager to communicate with Mountain Park staff to be brought upto date on church needs in order to make the appropriate judgement calls on recommending servicechanges.

The individual who fills this position will report directly to the Pastor of Media & Communications and makerecommendations on any service adjustments.

Essential Duties and Responsibilities

1. Create a “check-in” calendar which schedules check-in’s with individual service providers anddocuments the items discussed on each call. This calendar must be accessible online and availablefor others to view from remote locations. Service provider list will be created after the position isfilled.

2. Create a list of all current information technology service providers and perform an initialassessment of current MPCC services and associated costs.

3. Submit service change recommendations in writing with breakdowns of current use, recommendeduse, current cost and new cost. When possible, multiple recommendations to choose from arehelpful.

Qualifications1. Must be motivated by being a good steward of finances, particularly as it relates to tithe dollars to

the church.2. Must be able to communicate proficiently verbally and in writing.3. Must work well with keeping on schedule and following a calendar.4. Must possess the traits of working well when taking and executing assigned tasks as well as

self-starting.

Personal1. Two words: PASSION and FUN. This person must be passionate about serving the church and

securing the best possible scenarios for church accounts.2. Loyalty and dedication to Mountain Park mission, values and leadership

Commitment1. Meet one on one with the Pastor of Communications for 45 minutes no fewer than once per three

months and no more than 1 time per month.2. Term of service is 12 months with a 60 day training/trial period. Our hope is that any applicant

would be open to being a part of the Mountain Park Volunteer Communications Team for theforeseeable future.

3. Monthly time commitment of no fewer than 3 hours per month not to exceed 9 hours per month.