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CORPORATE SERVICE REQUESTS ACTIVITY# of requests % Amendment of Articles21 Draft Corporate Documents a. Secretary’s Certificate11267 b. Minutes of Meeting/GIS2213 c. Letters/Correspondences86 d. External Auditor’s Requests2113 TOTAL165100
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2011 Mid-year Performance Report
(CLD)
SERVICES # of requests
%
CORPORATE SERVICE REQUESTS 165 58
LEGAL SERVICES 119 42
TOTAL 284 100%
SUMMARY OF SERVICE REQUESTS
CORPORATE SERVICE REQUESTS
ACTIVITY # of requests
%
Amendment of Articles 2 1
Draft Corporate Documents
a. Secretary’s Certificate 112 67
b. Minutes of Meeting/GIS 22 13
c. Letters/Correspondences 8 6
d. External Auditor’s Requests 21 13
TOTAL 165 100
LEGAL SERVICESACTIVITY # of
requests
%
Request for DL 22 18Preparation of Legal Documents a. Affidavit/Compromise/Deeds 9 6b. Contract to Sell/Lease Agreement/PN
5 5
c. MOA/Customized Agreements 40 38Review of Legal Documents 3 7Case Filing 13 5Pleadings Filed 14 10
Hearings/Follow-ups 13 9 TOTAL 119 100
COMPANY TOTAL % CORP. LEGALRMI 72 25 45 27KPH 17 6 5 12OFII 47 17 23 24CTLC 31 11 5 26STPI 20 7 14 6OMI 14 5 13 1VMC 21 7 16 5OSTE 12 4 5 7RMSI 5 2 5 0TMA 10 3 7 3
AII,E2D,MMRI,NLC,ROFI 35 12 27 8284 100 165 119
BREAKDOWN PER COMPANY
Company Activity Status
RMI Group Annual Filing of GIS Done except STPI,OMI (no AFS)
STPI Amendment of AI re: principal place of business
Done
ROFI Annual Compliance for Foundations
Done
OMI Increase in Capital Stock Awaiting final audited FS
MMRI Increase in Capital Stock Awaiting SEC approval
Corporate Matters
3-yr period case analysis2009 2010 2011
(1st half)Cases Filed 18 8 6
Cases Filed Against
2 3 0
Resolved/ Terminated
5 4 13/4
Amount Collected
1.7M 1.3 2.2(4.7)
Total Collections
CTLCOFIIAII1,047,889 1,036,5
10
141,038
TOTAL : 2,225,437
POST-SERVICE EVALUATION THRU CUSTOMER FEEDBACK
STANDARD POOR FAIR S V.S. EXC.
Timeliness of Service x x 3 4 7
Responsiveness to request x x 3 4 7
Completeness of service x x 3 4 7
Competence of the department
x x 3 4 7
Over-all rating x x 3 4 7
CORPORATE SERVICES (14 RESPONDENTS)
POST-SERVICE EVALUATION THRU CUSTOMER FEEDBACK
STANDARD POOR FAIR S V.S. EXC.
Timeliness of Service x x 1 4 2
Responsiveness to request x x 2 3 2
Completeness of service x x 1 4 2
Competence of the department
x x 1 4 2
Over-all rating x x 1 4 2
LEGAL SERVICES (7 RESPONDENTS)
ISO UPDATE
STATUS
Start Date April 2011
Status 3rd month of SRF Implementation
To Do Records MatrixDraft Policies
Cascade to internal clients
THANK YOU!
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